Roles & Responsibility
1. Operations support
- Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
- Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
- Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
- Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
- Support the floor team on Flash Sales event execution when necessary
2/ Corporate business development support
- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action
- Analyse sales and adapt each analysis to brand needs and particularities -
Participate in post-sale meetings with brands
- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference
- Assist in drafting of agreement with brands
- Any other ad-hoc tasks assigned by the supervisor
Knowledge, experience and capabilities
- High-energy self-starter with a relentless, entrepreneurial work ethic
- Proactive, able to understand the needs of the brands / customers / team
- Exceptionally organised, with time management and multitasking skills
- Flexible and able to work across departments, quickly switching between tasks
- Excellent communication skills and interpersonal skills
- Hands-on with Excel and Word, ideally with Shopify / Google Analytics
