Job Title: Salon Manager (Herbal Treatment Store)
Job Description:
We are looking for an experienced and motivated Salon Manager to lead and oversee the daily operations of our herbal treatment store. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage both staff and operations effectively.
Key Responsibilities:
- Team Leadership & Supervision:Lead, motivate, and manage a team of salon staff to deliver exceptional customer service and meet performance goals.
Conduct regular training and mentoring sessions to ensure staff are knowledgeable about herbal treatments and products.
Schedule and delegate tasks to staff, ensuring optimal workflow and productivity.
- Customer Experience Management:Monitor and enhance customer satisfaction by ensuring a consistent, high-quality salon experience.
Handle customer inquiries, feedback, and complaints professionally to maintain strong customer relationships.
- Operational Oversight:Oversee the daily operations of the salon, including opening and closing procedures, inventory management, and equipment maintenance.
Ensure all treatments and services are delivered in compliance with company standards and hygiene regulations.
Monitor and manage stock levels of herbal products and salon supplies, placing orders as needed to prevent shortages.
- Sales & Revenue Management:Drive salon sales by promoting herbal products and upselling services to customers.
Track and analyze sales performance, preparing reports and identifying areas for improvement.
- Administrative Duties:Manage staff schedules, attendance, and performance reviews.
Prepare and submit operational reports to the Outlet Manager.
Implement and monitor adherence to company policies and procedures.
Requirements:
- Proven experience in salon management or a similar leadership role.
- Strong organizational and problem-solving skills.
- Excellent interpersonal and communication abilities.
- Knowledge of hair care and salon services, with an interest in herbal treatments.
- Proficient in inventory management and basic administrative tasks.
What We Offer:
- Comprehensive training in herbal treatments and products.
- A dynamic and supportive work environment.
- Opportunities for professional growth and advancement.
If you are a proactive leader who thrives in a customer-focused environment, we encourage you to join our team and help us provide natural and effective hair treatment solutions to our valued clients.
