Responsibilities
· Work in a team to manage the Loan Management, Accounting and CRM system. Analyzing business needs, conducting requirements gathering, defining scope and objectives, ensuring that system implementation meet users’ requirements and within deadline.
· Provide day-to-day support and enhancement of the systems.
· Generate reports using crystal reporting tool on a daily/monthly/ad-hoc basis
· Provide application support in resolving and troubleshooting problems together with internal, external stakeholders and vendors for further investigations.
· Maintain user documentation including release notes, training guides and UAT documentation.
· Ensure compliance of all security measures in application development processes.
· Manage system access roles/ rights and user-ids (add/ modify/ delete)
· Partner with process owners and users to integrate technical and application components to identify solution to meet business process requirements.
· Identify, source and recommend new innovative functionalities and IT solutions that add value to the operation needs.
· Hands-on exploration of new software products
· Provide first-level of support of Windows, M365, Sharepoint, firewall, routers and network switches.
· Undertake any other assignments as required.
Requirements
· Diploma / Degree in Computer Science, Computer Engineering or equivalent
· Minimum of 3 years working experience in application development and managing IT projects.
· Preferably those with good technical knowledge in implementing and maintaining IT systems using Oracle, SQL, Microsoft products including Microsoft 365 and Sharepoint.
· Strong team player with good communication and interpersonal skills
· Strong analytical skills and problem-solving ability to work independently and in a fast paced environment.
· Experience in IT network, servers and infrastructure.
· Good experience and exposure to latest IT gadgets, products and solutions.
· The successful candidates will be placed in different position level based on their working experiences/education level
If our challenges meet your aspirations, please submit your detailed resume, stating current and expected salary, contact telephone number.