What the role is:
As the community leadership development arm of the People’s Association, NACLI offers a wide range of functional and leadership development programmes to equip PA staff and grassroots leaders with practical and applied skills and leadership competencies to carry out their roles effectively.
The Head will support Vice-Dean and Assistant Dean (Planning & Knowledge Management) in coordinating with both internal and external stakeholders to enhance the Institute’s knowledge management capabilities and facilitates its corporate planning process. He/She will provide support to the PA Knowledge Management Workgroup and assist in the management of PA knowledge. He/She will also assist the Assistant Dean (Planning & Knowledge Management) in the work of the PA Grassroots Heritage @NACLI, NACLI Adjunct Faculty and accreditation compliance as SkillsFuture Singapore (SSG) Registered Training Provider.
What you will be working on:
Key responsibilities include:
Corporate Planning
- Supports Assistant Dean (Planning & Knowledge Management) in carrying out corporate and strategic planning efforts of the Institute
- Supports Assistant Dean (Planning & Knowledge Management) in the planning, organising, tracking and reporting of the Institute’s Workplan, Mid-Year Review and deliverables in accordance with the Institute’s Annual Planning Cycle
- Supports Assistant Dean (Planning & Knowledge Management) in tracking, managing and coordinating of the agenda and follow-ups from meetings, e.g. Senior Management Meetings (SMM), NACLI’s Monthly Meeting with GD and NACLI’s Monthly Meeting with CED
- Supports Assistant Dean (Planning & Knowledge Management) in the tracking of departments’ budgeting and expenses, to ensure that resources are allocated effectively to support the department's priorities
- Provides secretariat support to NACLI meetings, such as coordinating and organising meetings and follow-ups after the meetings etc
- Coordinates department meetings, workplan discussions and department retreats, as well as follow-ups from these sessions
Knowledge Management
- Supports Assistant Dean (Planning & Knowledge Management) in managing the Institute's knowledge management system and ensure that staff have access to the information and resources they need
- Manages the NACLI’s training modules repository masterlist
- Manages the training resources (both physical and online) such as online tools, research papers, best practices, case studies, photos and videos for development and review of training modules
- Manages the NACLI resource library and its contents to ensure availability of relevant and updated training references and materials
- Proposes improvements to better manage or organise knowledge and repository resource materials within the Institute
Development of PA Knowledge
- Supports Assistant Dean (Planning & Knowledge Management) in the coordination and management of PA knowledge and works closely with PA knowledge owner divisions in the documentation of knowledge manuals
- Provides support to the PA Knowledge Management Workgroup and to work with PA stakeholders on the follow-up actions and future plans
Tracking of Training Progress, Participation and Effectiveness
- Oversees the consolidation of training evaluation data and preparation of draft training evaluation report
- Supports the department in implementing measurement system(s) and processes to evaluate the effectiveness of NACLI training programmes
PA Grassroots Heritate Gallery @NACLI
- Supports Assistant Dean (Planning & Knowledge Management) in the development and operations of the Grassroots Heritage Gallery
- Supports Assistant Dean (Planning & Knowledge Management) to formulate and implement plans to ensure regular flow of visitors to the Gallery
Relationship Management
- Supports Assistant Dean (Planning & Knowledge Management) in the managing of stakeholder networks (e.g. NACLI Adjunct Faculty members)
- Supports Assistant Dean (Planning & Knowledge Management) in the recruitment and engagement of NACLI Adjunct Faculty, and monitors engagement and effectiveness of their contributions
Accreditation Compliance
- Supports Assistant Dean (Planning & Knowledge Management) in ensuring the Institute’s ongoing compliance with SkillsFuture Singapore (SSG) accreditation requirements and standards as a Registered Training Provider (RTP)
- Coordinates with relevant departments to ensure all training programmes and processes meet accreditation standards
- Conducts periodic reviews to ensure adherence to accreditation standards
- Stay current on accreditation criteria and regulations, and update internal processes accordingly
- Maintains accurate records of all relevant documentation
Corporate Visits and Projects
- Supports Assistant Dean (Planning & Knowledge Management) in the planning, coordination and execution of talks and dialogues, and visits by corporate groups, foreign or local delegations
Budget and Procurement
- Manages the procurement process from preparing specifications for GeBIZ ITQs/ITTs, awarding of contracts in liaison with NACLI’s Training Operations Department, to monitoring and tracking of department’s budget utilisation
Other Duties
Other duties assigned by the Institute, including:
- Representing NACLI at official meetings / events
- Representing NACLI in working committees (internal & external)
- Other duties as assigned by senior officers
What we are looking for:
Requirements:
- Minimum - 3 years’ of work experience in managerial capacity
- Desired - 1 year of related work experience in organisational learning and development, knowledge management and/or corporate planning, and significant involvement in collaborative projects with internal / external partners
We are looking for a highly-motivated individual who:
- Is a self-starter and fast learner with good analytical, problem-solving and critical thinking skills
- Appreciates broad concepts and is also attentive to details
- Has good project management skills and is able to work both independently and as part of a team
- Has strong proficiency in the English language, both verbal and written and communication skills
- Enjoys working with people of different backgrounds to achieve a common goal
Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.
