Total 95 job vacancies by Palo Alto Networks

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis

Your Career

As a Consulting Engineer, you will be the expert on our solutions offerings for enterprise and industrial IoT security. You are the “go to” person for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE’s, but augment them with CE’s in the advanced or new technology areas). You will be required to -

Present to customers as our expert in IoT Security and deployment at all levels in the customer hierarchy, from technician to CIO. Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to IoT. Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative. Lead and support customer demonstrations (with our SE’s) that showcase our unique value.Interact locally and remotely with customers in an equally persuasive manner. Enable SEs through production of white-papers and other elevated technical collateral. Maintain bi-directional trusted advisor relationship with Product Management to drive client based insights/feedback and future solution direction.

The Consulting Engineering role is an overlay technical role that directly supports sales delivery of quota. CE’s are measured by their expertise and by their ability to lead to customer successes. There is also a requirement for close interaction with Product Management to ensure that we continue to deliver innovative solutions to our customers.

Your Impact

• Work with Product Management, Technical Marketing and R&D to create requirements and product features for our large customers and provide feedback from customers
• Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre sales' process for strategic opportunities - The Consulting Engineer will take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
• Provide product update and enhancement training to other SEs in the JAPAC region
• Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks IoT security offerings and integration in existing customer environments
• Assist in the training of new Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
• Provide advanced 'Partner SE' training for updates in the Palo Alto Networks product suite
• Support relationship expansion with top existing partners for IoT security

Your Career

As part of the Programs and Facilitation team, the Sales Enablement Coordinator will be responsible for coordinating and managing the logistics for our global, virtual and in person training sessions. You will work closely with program leads, cross-functional teams and external partners to ensure smooth execution of training programs. The Sales Enablement Coordinator thrives in a fast paced environment, has strong attention to detail, is organized and process driven. You will assist in managing the coordination, logistics and results monitoring of enablement programs to support new hire sales onboarding, sales kickoff events, continuous learning programs and other special projects. 

Essential Duties and Responsibilities

• Coordinate and manage logistics for global, virtual, and in-person training sessions, ensuring smooth execution and a seamless learning experience for participants.

• Collaborate with cross-functional teams, including Sales, Marketing, and Product, to understand training needs and objectives, and assist in translating them into impactful training programs.

• Schedule and coordinate logistics for training sessions, webinars, and workshops, including venues, Zoom setup, and execute participant communications.

• Assist in tracking and managing of budget and expenses for on site training, ensuring cost-effective delivery of training initiatives.

• Collect and analyze participant feedback and training effectiveness metrics, making recommendations for continuous improvement.

• Assist in the onboarding process for new sales team members, providing logistical support and coordinating training activities.

• Assist in creation and management of Seismic pages for our team’s programs to ensure up to date, relevant information and content

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

We are looking for an extraordinary Safety & Security Operations Lead to lead safety and security operations across our JAPAC region. We need someone with a passion for protecting corporate assets, including people, property, and information worldwide. You will coordinate on all aspects of security operations, including managing of programs, ensuring adherence to security policies and procedures, and planning and executing events in JAPAC. You will also play a crucial role in responding to security incidents and ensuring compliance with all applicable security regulations.

Reporting to Senior Manager, Safety & Security JAPAC, you will work closely with teams such as IT, HR, Risk, Engineering, Sales, and Places. We are seeking a team player who enjoys working independently and collaboratively within a fast-paced and dynamic company. This role will be based at our Singapore office.

Your Impact

Creativity counts! Work with security management – and ultimately every employee – to translate company culture, values, and strategies into practical applications for safety and security - We don’t want static “standards”, but we do want to clearly articulate certain principles and guidelines, as well as a continuously-evolving collection of best practices

Support JAPAC Senior Safety & Security Management in delivering quality security services to all Palo Alto Network sites across the regions - This includes, but is not limited to:

• Creating, implementing, enforcing and maintaining safety-related written programs, policies, procedures, documents, and training
• Preparing and maintaining security reports for management
• Conducting comprehensive incident reports and following through to completion with sites on corrective and preventative actions
• Supporting our front-of-house teams in relation to access control programs and practices
• Serving as a point of contact for JAPAC in safety and physical security matters related to Palo Alto Networks and its employees
• Assisting the Global Security Events team in planning and executing security events in JAPAC
• Maintain security-related vendor relationships with guidance from Senior Manager, Safety & Security JAPAC, Places team and the landlords
• Oversee the daily operations of security guards and receptionists across the region, including keeping track and ensuring all personnel are up to date with mandatory training
• Stay up-to-date on the latest security threats and trends.
• Lead on additional projects upon request

Qualifications

• 3+ years of relevant experience in a corporate security supervisor role or security coordination related field
• Experience managing diverse stakeholders such as vendors, employees, senior management
• Confident and effective people management skills in a fluid and fast-paced working environment
• Hands-on experience responding to security incidents, conducting security training programs and drills to employees
• Ability to analyze and compare data to make impactful recommendations
• Excellent written and verbal communication skills
• Proficient at using the essential productivity tools - G-suite (Docs, Sheets, Slides) or other comparable tools
• Dynamic and team-oriented, with excellent interpersonal skills, judgement, and work ethic
• Go-getter with a strong desire to see things through to completion with minimal supervision
• Comfortable with ambiguity and handling confidential information
• SIA or CP Licence
• Knowledge of security threats and trends
• Prior experience in Events Security management will be an added advantage
• Must be able to work flexible hours, including evenings and weekends
• Ability to travel as needed

The Team

As a cybersecurity company, we care about your work environment, safety and security, both online and offline. The Global Places & Security team takes care of the day to day facilities services throughout our organisation and supports the physical safety and security of our company in every region of the globe. It is the team's commitment to act as a business enabler and deliver a risk based, data-driven safety and security program, focused on protecting our people, property, and assets at all times and in all places. We own the build-out projects while maintaining a productive, innovative environment for the business to work in.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

The Professional Services Senior Manager (Project/Program Management) will lead a team of Program Managers, Project Managers and Coordinators, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. This person will drive customer deployment projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. You will have direct responsibility on portfolio delivery efficiency, revenue targets and customer satisfaction.

Your Impact

Team management of more than 10 direct reports
Part of the regional leadership team and responsible for APAC’s portfolio of projects
Resourcing forecasting and Onboarding activities to meet demands
Project assignment and quality control
First-line support and escalation management for PS projects
Help with the team goals, for example actively working to reduce the backlog, increase CSAT responses and overall quality, Revenue recognition and forecasting
Determine project partners and team structure/organization partners will include technical and business resources
In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
Work with internal stakeholders like Sales, Customer Success and Support teams to ensure a successful outcome on projects
Ensure quality control on the right usage of project management tool
Performance evaluation and continuous growth of your team members
Staffing, coaching and upskilling your direct reports according to their career plans and ambitions
Drive high billable utilization of the team and having full control of the productivity of team members
Championing Business Like Disciplined Execution in every day project management activities

Your Experience

BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required
Masters in management discipline is a plus
Related work experience leading a high performing team delivering complex projects and programs desired
Analyze project profitability, revenue, margins, bill rates, and utilization
Strong proficiency with project management software, such as Clarizen, Asana, Confluence, or JIRA
Good presentation skills including written, oral, presentation
Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations
Experience managing large scale (Global) deployments with multiple projects, teams and resources
Project Management Institute PMP(r) certification or equivalent a plus
Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

The Team

Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

Your Career

We are looking for an extraordinary Safety & Security Operations Lead to lead safety and security operations across our JAPAC region. We need someone with a passion for protecting corporate assets, including people, property, and information worldwide. You will coordinate on all aspects of security operations, including managing of programs, ensuring adherence to security policies and procedures, and planning and executing events in JAPAC. You will also play a crucial role in responding to security incidents and ensuring compliance with all applicable security regulations. 

Reporting to Senior Manager, Safety & Security JAPAC, you will work closely with teams such as IT, HR, Risk, Engineering, Sales, and Places. We are seeking a team player who enjoys working independently and collaboratively within a fast-paced and dynamic company. This role will be based at our Singapore office. 

Your Impact

• Creativity counts! Work with security management – and ultimately every employee – to translate company culture, values, and strategies into practical applications for safety and security - We don’t want static “standards”, but we do want to clearly articulate certain principles and guidelines, as well as a continuously-evolving collection of best practices
• Support JAPAC Senior Safety & Security Management in delivering quality security services to all Palo Alto Network sites across the regions. This includes, but is not limited to:
  • Creating, implementing, enforcing and maintaining safety-related written programs, policies, procedures, documents, and training
  • Preparing and maintaining security reports for management
  • Conducting comprehensive incident reports and following through to completion with sites on corrective and preventative actions
  • Supporting our front-of-house teams in relation to access control programs and practices
  • Serving as a point of contact for JAPAC in safety and physical security matters related to Palo Alto Networks and its employees
  • Assisting the Global Security Events team in planning and executing security events in JAPAC
• Maintain security-related vendor relationships with guidance from Senior Manager,  Safety & Security JAPAC, Places team and the landlords
• Oversee the daily operations of security guards and receptionists across the region, including keeping track and ensuring all personnel are up to date with mandatory training 
• Stay up-to-date on the latest security threats and trends.
• Lead on additional projects upon request

Your Career

We are looking for a Director to lead communications for the JAPAC region. In this role, you will be responsible for setting the communications strategy to amplify the work of Palo Alto Networks across 12 countries. A creative and strategic thinker who is excited by tech and innovation and the people that drive it, you are someone who thrives in a fast-paced and collaborative environment and has a proven track record in tech and/or cybersecurity building PR strategies and campaigns. This is a full time position based in Singapore, reporting into the Communications team in our California HQ. 

Your Impact 

• Establish a PR strategy in conjunction with senior Sales, Systems Engineering, Legal/Policy, Marketing and People leaders
• Identify and build media opportunities to amplify Palo Alto Networks work across the region
• Manage PR agencies across 12 countries to deploy the strategy 
• Strengthen and develop relationships with reporters across the region
• Create op-eds, blog posts and other content to support Palo Alto Networks priorities
• Manage and train a team of three including JAPAC spokespeople
• Support regional analyst outreach and opportunities

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

Your Career

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each focus partner . You’ll be measured primarily on the execution of the joint business plans . You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing strategic partnerships based on a long term, “outcome where everybody wins” strategy.

Your Impact

• Engaging with key stakeholders (Regional Cloud GTM Teams, Regional Channel Directors, Channel Business Managers, etc.) build and execute on a JAPAC Prisma Cloud Ecosystem plan
• As part of the overall plan, identify and recruit new partners who will see Prisma Cloud as a relevant solution in their go-to-market strategy and which have the largest impact
• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations
• Work well in a team environment to ensure partner and customer satisfaction
• Design compelling value proposition that inspire partners to promote our solutions
• Work with select partners and help them build a services catalogue around our cloud security offerings
• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders
• Build and maintain activity of performance reports and activity dashboards

Your Experience

• 7+ years of experience in partner sales, account management, or business development
• Experience working with Regional Systems Integrators, or born-in-the-cloud partners within the enterprise software ecosystem and/or public cloud industry
• Business relationships with Public Cloud Service Providers would be an advantage
• Understanding of channel operating models
• Experience in cloud technologies and/or security
• Knowledge of sales, marketing, and solution development

Preferred Qualifications

• Experience in an overlay or product specialist role
• Experience in solution development with cross functional technologies or complimentary vendors
• Strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
• Consistent track record of leading complex sales situations through negotiation and conflict resolution

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

This is a senior, consultative sales strategy and execution role reporting to the Senior Director of the GTM Shared Services Business Office. We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets. The focus of this role is to programmatically execute Sales Strategy by leveraging Sales Planning Motions as a vehicle to accelerate revenue growth, optimise resource leverage, and achieve portfolio sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment. Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent, relevant sales experience is critical to your ability to engage with field teams. Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success. Delivery of these services across sales roles and business units with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change.

Your Impact

• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and development
• Understand the cybersecurity market and relevant business drivers
• Possess necessary business acumen to build compelling customer business cases and proposals
• Experience mapping large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus
• Apply critical thinking and consultative means to solve challenges and influence without authority
• Lead strategic account planning sessions, opportunity reviews, and territory attack strategy discussions to drive creation of short and long-term action plans
• Drive intra-team collaboration and resourcing plans
• Exhibit relationship management consulting approach - create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals
• Leverage data and metrics for insight, making course corrections as needed to achieve desired results
• Drive application of best practices
• Develop and maintain sales planning and productivity impact reporting with focus on leading indicators of business health as well as growth and bookings outcomes

Your Experience

• Recent, relevant, high-performing field sales experience
• Strategic mindset with strong problem solving, analysis, and critical thinking skills
• Understanding of cybersecurity market and relevant business drivers
• Experience with complex enterprise sales cycles - portfolio or platform offering
• Skilled at enabling sales teams to sell broadly into accounts, understand customer business drivers, access and aggregate disparate budget avenues, gain consensus with diverse stakeholders, quantify impact of solutions, etc
• Professional sales and experience in a technology sales environment utilising customer-centric sales approach to align to customer business drivers and long term customer success
• Insightful, motivating facilitation of sales strategy sessions including account planning, territory attack strategy, opportunity level reviews, executive briefings, pre-call plans, etc.
• Ability to apply financial principles and insight to support teams building economic models and proposals
• Highly motivated, energetic, collaborative, self-starter who demonstrates leadership, adaptability, flexibility and integrity
• Leadership presence and consultative approach
• Mentoring/Coaching and Leadership Development Experience
• Ability to travel up to 40%

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

We are looking for a highly motivated, results oriented Senior Commercial Finance Manager - JAPAC to join our organization. The primary focus of this role is to partner with Deals Desk, Revenue, and Palo Alto Financial Services teams to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers and increase the effectiveness and productivity of our sales teams. The right person for this role takes a collaborative approach and has the ability to work across different teams with disparate requirements. The right candidate is someone who excels at problem solving through critical thinking and fact based analysis. Who will obtain a thorough understanding of the deal review process and continuously focus on improving the efficiencies and effectiveness of the broader organization.

Your Impact

• Work with the Senior Director of Sales Finance JAPAC to provide effective and timely guidance to JAPAC sales teams on non-standard deal pricing & structure and associated financial impacts.
• Obtain thorough understanding of Palo Alto Networks products, offerings, and associated pricing strategies.
• Provide senior leadership with financial analysis and evaluations of deal economics, commercial terms and conditions, the operational requirements, and the risk and reward profiles for the sales opportunities.
• Become an expert on the quoting tools within the Sales Finance team
• Be a key resource for reviewing and approving non-standard pricing and financial term requests that escalate to Finance.
• Partner with Deals Desk and Revenue team for decision support and to ensure revenue recognition and financial policy compliance for all non-standard transactions.
• Serve as a trusted advisor to field sales. Partner with the field sales organization to help drive deal closure.
• Evaluate current processes and offer recommendations for areas of improvement.

Your Experience

• 7~10 years of relevant experiences around Commercial Finance, Deals Desk / Deals Management, or Sales Finance within the High-Tech industry
• Ability to build strong working relationships with internal business units
• Strong organization skills, including ability to handle multiple transactions simultaneously in a fast-paced environment
• Ability to work independently and adapt to frequently changing situations
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Experience in data analysis, modeling and/or financial analysis
• Intermediate/advanced Salesforce.com and MS Excel skills highly desired
• Excellent verbal and written communication skills
• Self-starter with unquestionable integrity
• Passionate, high-energy, impactful team-player

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Your Impact

• Support JAPAC analytics, providing value-adding insight in strategic investment areas, core & growth technologies as well as managing the operational cadence of the business
• Coordinate with JAPAC wide Sales Ops to facilitate the local needs and requirements of the business
• Assist Theater/District Sales Leader in weekly, monthly, quarterly and yearly deliverables
• Be active part of Theater/District Planning Cycle
• Collaborate with Field to increase the success rate of the Sales Program/Sales Play
• Coordinate the Forecasting processes
• Support and operationalize the JAPAC Sales Ops mission of being the trusted ‘Value Add’ Business Advisors for Sales Leadership & Management
• Being the ‘Voice of Field’ by representing and driving Field needs back to company
• Making it easy to do business internally & externally with Palo Alto Networks
• Support the Field Operations team in:
• Support the execution of Sales Strategy and Initiatives
• Ad-hoc Sales/Business requests 
• Organizational/Territory Design
• Business Intelligence (reports, analytics, dashboards)
• Territory Quota Modeling
• Design, document and implement business processes
• Provide business analytics (G Sheets/Excel, Salesforce.com, Tableau, Clari, Einstein, Asana)
• Assist in localizing Sales Enablement Materials, Pitch Deck to local markets as needed

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for an experienced Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead:

Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Qualifications

Your Experience

12+ years work experience – with at least 8 years of marketing programs & operations experience in B2B high tech, with a focus on demand gen, lead management processes, reporting and marketing systems

Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics

Exceptional ability to plan, manage, and execute cross-functional programs and projects; successfully manages dependencies and risks, and makes the right decisions to deliver on time and on budget

Prior experience building and scaling delivery models to support global needs, using the right mix of onshore and offshore capabilities

Results-driven with a very strong ability to analyze quantitative data to determine program effectiveness, ROI, forecasting. A unique blend of business, marketing, and technical acumen

Experience and expertise with marketing automation, CRM solutions and reporting solutions such as Marketo, Salesforce.com, and others

Experience with B2B/CXO contact acquisition methods

A strong influencer and collaborator, comfortable with executive-level stakeholder management

Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences

“Do whatever it takes” attitude – A unique and proven ability to develop strategy and execute, day in and day out, at an incredibly high level against consistent results

Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action

Good communication skills to advocate for needs of stakeholders and mobilize cross functional teams

Strategic thinker that can align plans to drive an outcome

Provide consultative input to senior sales and marketing leaders

Solid understanding of business management and operations, including finance/revenue/pipeline principles

Experience in account-based marketing (ABM) and running C-level executive programs

Prior People management experience preferred

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Your Career

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each focus partner . You’ll be measured primarily on the execution of the joint business plans . You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing strategic partnerships based on a long term, “outcome where everybody wins” strategy. 

Your Impact

• Engaging with key stakeholders (Regional Cloud GTM Teams, Regional Channel Directors, Channel Business Managers, etc.) build and execute on a JAPAC Prisma Cloud Ecosystem plan

• As part of the overall plan, identify and recruit new partners who will see Prisma Cloud as a relevant solution in their go-to-market strategy and which have the largest impact 

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalogue around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

This is a senior, consultative sales strategy and execution role reporting to the Senior Director of the GTM Shared Services Business Office.  We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets.  The focus of this role is to programmatically execute Sales Strategy by leveraging Sales Planning Motions as a vehicle to accelerate revenue growth, optimise resource leverage, and achieve portfolio sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment.  Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent, relevant sales experience is critical to your ability to engage with field teams.   Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success.  Delivery of  these services across sales roles and business units with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop  effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change. 

Responsibilities:

• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and development

• Understand the cybersecurity market and relevant business drivers

• Possess necessary business acumen to build compelling customer business cases and proposals

• Experience mapping large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus

• Apply critical thinking and consultative means to solve challenges and influence without authority

• Lead strategic account planning sessions, opportunity reviews, and territory attack strategy discussions to drive creation of short and long-term action plans

• Drive intra-team collaboration and resourcing plans

• Exhibit relationship management consulting approach: create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals

• Leverage data and metrics for insight, making course corrections as needed to achieve desired results

• Drive application of best practices

• Develop and maintain sales planning and productivity impact reporting with focus on leading indicators of business health as well as growth and bookings outcomes

Your Career

As the Senior Director of JAPAC Public Policy at Palo Alto Networks, you will spearhead the expansion and management of our policy and government affairs practice throughout the region. Your role involves developing and executing a robust public affairs strategy to enhance our engagement and relationships with institutions and government departments. You will engage in the development of strategic public policies, build/maintain influential relationships and help advance strategic business opportunities. You will also serve as a trusted advisor to senior business leaders in the region. The position will focus on all key markets in the region for Palo Alto Networks. 

The role is based in Singapore and will require occasional travel throughout the JAPAC region, as well as trips to our Santa Clara, CA headquarters and our Washington, D.C. offices, as needed.

Your Impact

• Expand and cultivate existing relationships while identifying new key officials, organisations, and stakeholders to elevate Palo Alto Networks' visibility in the cybersecurity and related tech policy communities.
• Develop and execute a comprehensive plan for engagement, ensuring strategic positioning in the cybersecurity and tech policy landscape.
• Monitor and engage on current and emerging public policy issues, including cybersecurity, Artificial Intelligence, certifications, data flows, cloud, and privacy, and develop and execute strategies to engage on these policies in the company’s interest.
• Collaborate with Palo Alto Networks' public sector teams to facilitate business conversations with senior government officials, government CIOs, cybersecurity stakeholders, and purchasing influencers of government and other public sector organizations.
• Support the development and maintenance of strategic relationships within public sector organizations and institutions.
• Partner closely with the JAPAC legal and policy team members, as well as with  the U.S.-based Public Policy and Government Affairs team and Policy colleagues in EMEA to ensure consistent approaches and information sharing.
• Serve as a trusted advisor to senior business leadership in the region and support their efforts to increase company name recognition and operational relationships.
• Liaise internally with various corporate functions and geographic business leadership to provide timely public policy positions, insights, and written materials in relation to identified policy areas, related business initiatives, and government regulatory activities..
• Advise internal business leaders and work collaboratively with business units (including, marketing, communications, product management, sales, and others)  to ensure that Palo Alto Networks has the information needed to make strategic decisions with critical impact on the company’s business goals. 
• Help Palo Alto Networks continue to build our brand as a strategic partner to JAPAC policymakers  and as a thought leader in the cybersecurity arena.
• Present the company's policy positions through written papers, comments, meetings, conferences, and industry associations.
• Manage local representation (e.g., local lobbyists, trade and other business associations).
• Contribute to speeches and materials for senior executives, identifying thought leadership opportunities and operational partnerships.
• Travel regionally and, to a lesser extent, to corporate headquarters in Santa Clara, California and to Washington, D.C. as required.