Total 14 system analyst job vacancies in Singapore

• Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
• Excellent communication and writing skills a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
• Experience with project management.
• Financial Services industry knowledge a plus.

KEY RESPONSIBILITIES

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

One of our client is looking for a candidate with the below given skills:

Responsibilities

The requirement requires an experienced network data analyst to join client's Network Observability organization. The role will be responsible for execution on our network capacity planning strategy and best practices. Under the direction and leadership of the Network Capacity Planning Product Manager, the primary responsibility of this analyst is to gather information from networking monitoring tools and system logs, analyse the information to make informed decisions regarding the enterprise network’s capacity and performance.

WHAT YOU WILL DO

Functional Responsibilities:

• Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
• Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
• Collaborate with network engineers and implementation teams to plan hardware upgrades or enhancements to components of the network infrastructure.
• Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
• Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
• Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies:

• Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives
• Ability to create clear and concise presentations for management, stakeholders and executives
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
• Ability to articulate complex and technical ideas accurately and clearly
• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

Qualification and Experience:

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience
• Familiarity with key components and best practices of Observability
• 8+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc
• 2 years of specific experience in analytics or able to clearly articulate data driven decision making process
• Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic
• Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage
• Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python
• Experience in Ansible will be added advantage
• Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage
• Passionate about data and good data evangelist
• Experience with IT service management, ITIL certification preferred

One of our clients is looking for a candidate for a 12 months contract:

Responsibilities:
• Partner with key stakeholders across finance, credit, customer service and sales to gather detailed requirements for CTC process improvements and automation.
• Conduct thorough business process analysis to identify inefficiencies, bottlenecks, and opportunities for optimization.
• Facilitate workshops and interviews to capture user needs and pain points related to CTC functions.
• Document and analyse existing CTC workflows, identifying gaps and areas for alignment with business objectives.
• Develop clear, concise, and functional specifications for CTC system enhancements based on gathered requirements.
• Collaborate with technical teams to translate understanding of CTC processes into actionable configurations and developments for SAP systems.
• Prioritize and manage a backlog of CTC improvement initiatives, ensuring alignment with business objectives and project timelines.

Qualifications:
• Minimum of 5 years of experience as a Business Analyst with good understanding of CTC process flow, data models in SAP
• Experience in business process analysis, gap analysis, process optimizations and requirements gathering.
• Proven track record of successfully collaborating with cross-functional teams to understand and document business needs.
• Strong analytical and problem-solving skills with the ability to identify the root cause/trouble shooting skills.
• Excellent communication and facilitation skills to effectively lead discussions and workshops with stakeholders.
• Ability to translate complex business requirements into clear and concise functional specifications for developers.
• Experience with business process requirements mapping, functional documentation, and documentation tools.

One of our clients is looking for a business analyst for a 6 months contract position:

Description:

1 Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

One of our client is looking for a candidate with the below given details:

We are seeking a talented and experienced Business Analyst specializing in Health Insurance to join our dynamic team.

The ideal candidate will have 3-4 years of hands-on experience in the health insurance industry, with a strong understanding of industry regulations, trends, and best practices.

Responsibilities:
• Conduct thorough analysis of business processes, systems, and data related to health insurance operations.
• Collaborate with stakeholders to gather requirements, identify business needs, and define project scope.
• Develop detailed documentation, including business requirements, functional specifications, and user stories.
• Analyze and interpret complex data sets to extract actionable insights and drive informed decision-making.
• Evaluate existing processes and systems to identify areas for improvement and optimization.
• Facilitate communication between technical and non-technical teams to ensure alignment and successful project delivery.
• Stay updated on industry developments, regulatory changes, and emerging technologies relevant to health insurance.

One of our SI clients is looking for a candidate with the below given skills for a 6 months contract opportunity:

Responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in Finance domain in TR APAC.
• Require a deep knowledge of SAP Finance and Controlling, as well as a strong grasp of enterprise architecture and integration principles.
• Support on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Focus on project activities which include planning, effort estimate (internal / external resources), alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.
• Manage D2E (Demands to Enhancements) and ensure the quality of deliverables.
• Lead and drive small and medium-size enhancements for SAP changes, group initiatives, group/Zone application (eg. Group P&L Revamp, Readsoft, CONCUR, MyMarket, Anaplan, Winshuttle etc) and cross function and integration projects
• Work as Level 3 Support to resolve incidents within defined SLA if required.
• Work with SAP Support partner to identify recurring issues and resolve at root cause level.
• Document and transfer knowledge to business on how to resolve recurring issues.
• Coordinate the different actors involved in the project/demands/incidents, from IT to Business.
• Create a positive value-added relationship with all stakeholders.

Technical Competencies
• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum of 5-8 years of experience in SAP end to end implementation, integration, and cross services.
• Strong functional and technical experience of SAP FICO and strong understanding of integration with SAP-SD and MM.
• Strong understanding of SAP products and services, including SAP ERP, SRM, SAP related tools and integration with other applications (HIP, API)

Professional Competencies
• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks.
• Proactive, problem solver and influencing skills.
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently.
• Ability to work within stringent deadlines.

We are looking for a candidate with the below given skills:

Main Tasks & Responsibilities:
• Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements
• Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level
• Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives
• Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues
• Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base
• Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages
• Participate in failover or disaster recovery exercises of the IT infrastructure when required
• Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy
• Support the administration of servers, VMware/Hyper-V platforms and domain controllers/LDAP servers
• Participate in the optimization of system performance and system capacity planning

Requirements:
• Degree in Computer Science, Information Technology or related disciplines
• At least three years of relevant IT experience in designing (not mandatory), deploying and managing IT infrastructure systems.
• Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud
• Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies
• Working knowledge of cybersecurity technologies will be desirable
• Technical certification in cloud and system technologies, such as CCNA, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), CEH etc. will be advantageous
• Good written and oral communication skills
• Motivated team player with a keen eye for details, but able to work independently as well when required
• Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

One of our clients is looking for a business analyst who is conversant in English and Thai as the candidate needs to work with users who are Thai speaking.

In this function, the candidate will play a crucial role in enabling the transformation and performance improvement of businesses by identifying their needs and recommending intelligent, digital solutions. With a focus on structured analysis and visualization of an enterprise’s current and future state, you will ensure the delivery of quality, accurate, and valuable solutions to clients.

• 5 years of experience as a Business Analyst, preferably within the financial services industry.
• Experience in enterprise data management systems configuration, strong financial products knowledge especially on equities, fixed income and OTCs.
• Relevant experience in the data management space with EDM or MDM type of tools.

One of our client is looking for an insurance business analyst who is a Subject Matter Expert in the insurance industry.

Summary:
Highly skilled and experienced Senior Insurance Business Analyst to join our team.
Candidate must have a strong background in insurance business analysis, with at least 7-10 years of on-ground experience.
Candidate would be responsible for analysing insurance business processes & KPIs, identifying best ways to consolidate and map, develop strategies for consolidated reporting.

Key Responsibilities:
Conduct thorough analysis of insurance business processes, focusing on areas such as underwriting, claims processing, policy administration, and customer service, with a keen understanding of the nuances and complexities within the insurance industry.
Drive the identification and development of key performance indicators (KPIs) relevant to insurance operations, ensuring alignment with business objectives and strategic goals.
Utilize a profound understanding of insurance reporting requirements to develop and implement robust reporting mechanisms, providing actionable insights for decision-makers.
Lead the analysis and consolidation efforts in the context of mergers and acquisitions involving two insurance companies, ensuring a seamless integration of systems, processes, and teams.
Collaborate closely with cross-functional teams to elicit and document detailed requirements, define project scope, and articulate business needs for insurance-related initiatives.
Oversee and contribute to the generation of comprehensive business requirements documents, ensuring they accurately reflect the intricate demands of the insurance business.
Facilitate and lead meetings with key stakeholders to discuss insurance business strategies, report on project progress, and address any challenges or concerns that may arise.
Develop and maintain strong relationships with internal and external stakeholders, including business partners, regulatory bodies, and third-party vendors, fostering a collaborative environment.
Share profound subject matter expertise on insurance business processes, trends, and best practices with the team, promoting continuous learning and improvement.

Qualifications:
Bachelor's degree in Finance, Insurance, or a related field, with a solid academic foundation in insurance principles and practices.
7-10 years of progressive experience in insurance business analysis, with a demonstrated track record of success in roles of increasing responsibility.
Deep understanding of insurance & health operations, including underwriting, claims processing, policy administration, and customer service, acquired through hands-on experience in the industry.
Proven ability to generate, analyse, and interpret key performance indicators (KPIs) specific to insurance operations, enabling informed decision-making and strategic planning.
Extensive knowledge of insurance reporting requirements and regulations, with experience in developing and implementing comprehensive reporting mechanisms tailored to insurance business needs.
Previous involvement in mergers and acquisitions within the insurance sector, including experience in consolidating operations, systems, and processes to achieve synergy and maximize efficiency.
Strong analytical skills, with the ability to dissect complex insurance business processes, identify areas for improvement, and develop practical solutions to enhance operational effectiveness.
Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders and foster collaboration across diverse teams.
Proven track record of leading and managing cross-functional projects, from inception to completion, with a focus on delivering results on time and within budget.
Certification in Business Analysis (e.g., CBAP, PMI-PBA) and insurance industry certifications (e.g., CPCU, AINS) are desirable
Demonstrate a commitment to professional development and excellence in the field of Insurance (BFSI).

One of our clients is looking for a candiadte with the below given skill sets:

Highly experienced Senior Business Functional Analyst specializing in Insurance Actuarial Business Analysis with extensive experience spanning at least 7-10 years.
Candidate should possess profound expertise in pricing and actuarial functionalities within the insurance domain.
This role requires a deep understanding of actuarial principles, insurance products, and business processes to effectively bridge the gap between business requirements and technical solutions

Responsibilities:

Actuarial Expertise: Leverage comprehensive knowledge of actuarial principles, methodologies, and techniques to support pricing, reserving, and financial forecasting activities.
Business Analysis: Collaborate with stakeholders including actuaries, underwriters, product managers, and IT teams to elicit, analyze, and document business requirements.
Requirements Management: Manage and prioritize business requirements, ensuring alignment with organizational objectives and regulatory compliance.
Functional Design: Develop detailed functional specifications and user stories, translating business requirements into clear and concise deliverables for development teams.
Data Analysis: Analyze large datasets to identify trends, patterns, and insights that inform pricing strategies and risk assessment.
Solution Evaluation: Evaluate proposed solutions and enhancements, providing recommendations based on business impact, feasibility, and cost-benefit analysis.
Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring mutual understanding of requirements and expectations.
Testing Support: Collaborate with quality assurance teams to define test cases, validate solution functionality, and support user acceptance testing.
Training and Support: Provide training and support to end-users, ensuring smooth adoption of new systems and processes.
Continuous Improvement: Stay abreast of industry trends, best practices, and emerging technologies, proactively identifying opportunities for process optimization and innovation.

Qualifications:

Bachelor's degree in Actuarial Science, Statistics, Finance, or related field.
Professional actuarial designation (e.g., ASA, FSA, ACAS) strongly preferred.
At least 7-10 years of strong on-ground experience in a business analysis role within the insurance industry, with a focus on actuarial functions and pricing.
In-depth understanding of insurance products, including life, health, general insurance and reinsurance.
Proficiency in actuarial software (e.g., Prophet, AXIS, MG-ALFA) and data analysis tools (e.g., SQL, R, Python).
Strong analytical and problem-solving skills, with the ability to manipulate and interpret complex data sets.
Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
Proven track record of successful project delivery, including requirements gathering, solution design, and implementation.
Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
Commitment to continuous learning and professional development, with a passion for driving innovation and process improvement in the insurance industry.

This is a one year contract position.

The candidate needs to perform the below given duties nad needs to perform the below given duties:

Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas
• Responsible for enhancing the product backlog with detailed specifications
• Clarify and communicate the specifications to all the relevant stakeholders involved
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase
• Producing / reviewing General/Detailed Functional Specification and communicating to project teams
• Learns the system functions / data and is able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review test cases of SIT tester
• Prepare and support UAT
• Ensure that risks and issues are escalated to line manager


Contributing Responsibilities

• Contribute to change management
• Contribute to support / incident analysis as required
• Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes
• 5+ years of overall experience performing business analysis professional software engineering
• Any experience in IT transformation projects involving portfolio management system and/or Core banking applications
• Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage
• Good knowledge of Order Life Cycle and related functions
• JIRA and Confluence knowledge is required
• Detail oriented and good documentation skill is required
• Ability to work in a multicultural environment (Asia + Europe)
• Good presentation skills
• Knowledge about REST API design standards, patterns and best-practices
• REST API development experience is a plus
• Experienced in Waterfall and Scrum methodology
• Ability to work in fast-paced environments
• High level of professionalism, patience and maturity
• Team player
• Temenos Triple’A knowledge is REQUIRED
• Banking knowledge related to Wealth Management / Private banking is a plus
• Design Thinking knowledge is a plus
• Cybersecurity knowledge is a plus


• Certified product owner or scrum master certification is a plus
• Bachelor’s Degree or equivalent experience required
 Knowledge of oral and / or written skills in French language is a plus.
 Agile SAFe Practitioner is a plus

This is a permanent position with one of my clients who do banking projects for their clients.

Key Roles & Responsibilities

1. To work with all levels of the organization to understand, support and deliver strategic imperatives from senior leaders / executives to meet set business objectives and goals

2. Able to perform deep dives to define and propose solutions with established scope, high level cost and benefit analysis for key business initiatives

3. Able to identify new business features through technology, digital platforms, eco-systems partnerships to develop solutions to meet business needs and gain competitive advantage against peer banks/ leading in industry.

4. Evaluate business processes, anticipate requirements, and provide compelling and innovative solutions

5. Ensure solutions meet business needs and requirements

6. Stay up-to-date on the latest process and technology to automate and modernize systems

7. Where required, to conduct/Facilitate Proof of Concept (POC) to validate proposed solutions to manage downside risks and encourage fast adoption

Qualifications / Skillsets required

a. Minimum 10 years of relevant experience with at least 5 years’ experience in delivering or supporting Corporate Loan Origination Systems

b. Strong product and business analysis experience in domains such as retail banking, wealth management, corporate banking, treasury, and regulatory & compliance, with Technology know-how preferred

c. Keep abreast on updates in Fintech, emerging technology and market trends

d. Holder of CFA, or FRM or CAIA will be advantageous

e. Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

f. Strong ownership and accountability

g. Strong communication and stakeholder management skillset, comfortable in managing senior stakeholders.

h. Customer service focused, resourceful and result oriented and good follow through

i. Able to lead, manage or influence others to achieve desired objectives &/or deliverables

j. Able to provide creative or alternative solutions to address business problems and achieve desired outcome

k. Strong team player with the ability to take ownership and deliver independently

l. Able to work under pressure with tight deadlines and/or multiple projects

Good communication skills to communicate concisely and clearly while working in a team.

Meticulous and accurate with good attention to detail

Good time management skills and is able to assess time sensitive tasks and execute accordingly.

Good at problem solving and not afraid to speak up.

Proactive and shows initiative to learn.

Knowledge in Securities Servicing (e.g. Trade settlement, Asset Transfer, Corporate Action, etc) will be a plus.

Description

Candidate has worked in Banking Ops role (middle office or back office) in any of the Run The Bank Process with Settlements exp.

The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines.

Interface with internal and external clients to provide operational and administrative support as needed.

See that Operations processes comply with regulations, guidelines, standards and policies.

Interacted with middle/front office to resolve trade discrepancies and articulate risks.

Great computer skills and the willingness to learn new programs and process flows.

Familiar with the Corporate Action events, i.e. bond maturity, coupon payment calculation etc. Will be an added advantage.