Job Summary: We are seeking a motivated and customer-focused Travel and Tour Sales Consultant to join our dynamic team. As a Travel and Tour Sales Consultant, you will be responsible for promoting and selling travel and tour packages to clients, providing exceptional customer service, and helping clients plan memorable trips. This role requires a passion for travel, excellent communication skills, and a strong sales-oriented mindset.
Key Responsibilities:
- Sales and Promotion: Promote and sell various travel and tour packages, including but not limited to destination tours, adventure packages, and holiday getaways.
Create and maintain relationships with potential and existing clients to generate leads and sales opportunities.
Provide product information, pricing, and travel details to clients.
Customize travel itineraries to meet individual client needs and preferences.
- Customer Service:Offer exceptional customer service by addressing inquiries, concerns, and resolving client issues.
Assist clients with visa applications, travel insurance, and other necessary documentation.
Provide guidance and recommendations on travel destinations, accommodation, and activities.
- Destination Knowledge:Stay updated on the latest travel trends, destinations, and travel-related services.
Continuously expand your knowledge of travel products, accommodations, and attractions.
Share insights and travel tips with clients to enhance their travel experience.
- Sales Targets:Meet or exceed sales targets and quotas set by the company.
Maintain accurate and up-to-date sales records and reports.
- Administrative Tasks:Handle booking and reservation processes, including airline tickets, hotel accommodations, and tour packages.
Coordinate with suppliers, travel agencies, and partners to ensure seamless travel experiences for clients.
- Commission on top of Basic Salary
- Undertandstanding of Islamic Culture will be advantageous for Umrah Management
- Ability to speak Malay or Arabic will be advantageous
Qualifications:
- Experience in travel and tour sales or a related field.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Passion for travel and a deep understanding of different travel destinations.
- Ability to work independently and as part of a team.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Knowledge of visa requirements and travel documentation is a plus.
