Total 20 job vacancies by Roche Diagnostics Asia Pacific Pte Ltd

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Position Title: Senior Legal Counsel

Position Title of Manager: Head of Legal Diagnostics, APAC

Summary of the position:

The Senior Legal Counsel will provide legal support and advice to the Roche Diagnostics’ business in the Asia Pacific region. He/she will also collaborate closely with stakeholders, including leaders, business teams, and corporate functions, on projects and initiatives. A key member of Roche’s APAC Legal Network, he/she will contribute actively to various communities of practice and working groups.

Main tasks of the position

• Support legal matters pertaining to the APAC region, including structuring, negotiating, and advising on commercial transactions, and collaborating with policy, regulatory, business, and product teams to review and shape legislation.
• Deliver subject matter expertise by advising on a wide range of legal issues, including corporate and commercial matters, corporate governance, employment law, intellectual property and technology law, digital product licence terms and conditions, data protection and privacy law, biotech law, competition law, tax law, risk and contract management, and dispute resolution.
• Product owner of the APAC Legal Leaders Forum, in terms of driving agenda creation, organisation, and planning.
• Build capabilities through legal training and awareness activities, and designing and refining governance frameworks, policies, and processes.
• Coordinate and monitor legal matters handled by outside counsels, and ensure that the legal panel is updated based on organisational needs.
• Contribute to communities of practice and working groups.
• Mentor and guide other professionals in the APAC Legal Network.

Qualifications of the position:

• Education: Bachelor's Degree in Law & Bar License
• Professional experience/duration: Bar Qualification
• Specialist knowledge: Previous experience working in the medical devices industry will be well regarded.
• Traveling is required due to the job nature

Leadership Skills:

You are also responsible for building, and then providing effective matrix leadership for a regional team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead your regional team team to create transformative solutions, and to influence their prioritisation and uptake in the wider organisation, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Asia Pacific and deliver its optimal contribution to the Roche Diagnostics Vision.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Senior Legal Counsel is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

Medical Affairs Manager DC, Asia Pacific

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

A Medical Affairs Manager DC, Asia Pacific is an experienced people leader and strategic thinker that aligns country medical affairs objectives with regional and global direction to deliver on data generation, knowledge exchange/data communications and lead thought leader engagement. The MCCL develops and executes medical initiatives to support the medical strategy/medical plan and lead and develop the team of medical value partners in their country and/or cluster.

The Opportunity

• Be the trusted source of medical and scientific insights to the organization and provide medical insights for strategy development, initiatives and projects in the region
• Develop medical strategy, medical affairs plan and ensure the integration with disease strategy and alignment with commercial strategies from business and customer areas
• Identify, map and develop regional clinician KOLs in close collaboration with the affiliates and cross-functional teams; maintain the regional KOL database and tools; develop KOL engagement programs and drive guideline update and shape clinical practice with high medical value diagnostic solutions; build and maintain relationship with the top regional KOLs
• Develop medical education programs and contents; deliver and support the medical education initiatives and activities to clinicians and other healthcare stakeholders
• Identify the evidence gap, develop evidence generation strategy, initiate clinical and scientific studies in the region and drive publications and the use of the evidence in clinical adoption
• Provide medical and scientific insight to external stakeholders to support and address clinical adoption of diagnostic solutions, communicate and manage the off-label use upon unsolicited request - Develop medical affairs role and expertise of the APAC MSA community in the responsible disease area and drive the key initiatives of the APAC MSA community
• Provide medical and scientific support to commercial, market access, patient access and innovation activities as required - Provide training and education to internal stakeholders to build the awareness and expertise on the medical value of diagnostic solutions
• Provide medical governance to the development of medical content, review and approve medical and scientific contents in promotional materials.
• Be the APAC MSA interface with global CDMA to raise the needs of APAC and bridge the communication and collaboration between CDMA and APAC affiliates

Who you are

• You should holder a degree or higher in relevant major in medical and have at least 7 years of experience in relevant business function and industry.
• You should be able to travel at least 30% of the time.

Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC.

In this role, you will:

· Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

· Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

· Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

· Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

· Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

· Co-develop new business model to current care pathways by collaborating with other teams and external partners

· Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

· Report to Commercial & Disease Area Lead

Who you are:

· Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

· Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

· Proven experience leading cross functional teams in an agile environment

· Proven ability to build long term trusted relationships with external and internal stakeholders

· Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

· Passionate in improving clinical practice and patient outcome

· Outside the box thinking and comfortable to challenge the status quo

· Comfortable with taking risks, experiment and learn; Able to act on key decisions and opportunities, and stop any activity that is not adding value

· System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

· Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

· At least 5 years of work experience in related field.

· Clinician engagement experience is a must, preferably with APAC experience

· Strong communication, presentation and negotiation skills.

· Strategic thinking and planning skill with proven analytical and forward-looking thought process.

· Proven commercial acumen with strong understanding of financials.

· Stakeholder management skill with the experience of collaborations with cross-function teams and different types of external stakeholders.

Talent Strategy Partner

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

At Roche, we are committed to fostering an inclusive and collaborative environment where every team member can thrive. As the Enterprise Talent Strategy Partner, you will play a critical role in shaping the future leadership of our organization, ensuring we continue to innovate and excel in our industry. If you are a strategic thinker with a passion for talent development and a deep understanding of Roche, we invite you to join our team and make a meaningful impact.

The Opportunity:

Reporting to the Enterprise Talent Strategy Partner & Team Lead this role designs, develops, and executes best in class practices for specific parts of the business, that will create a robust and diverse pipeline of leaders for our most critical leadership roles. This includes consistency in how we assess, identify and develop those we see as having the greatest potential to rise to a senior leadership level.

• In this role you will leverage knowledge of Roche, strong talent expertise and use of data and insights to ensure our greatest success in developing healthy leadership pipelines.
• In this role you will ensure tight collaboration between Executive Recruiting, People & Organizational Growth (P&OG), People Insights & Technology (PI&T), IWS Partner and Business Partners when it comes to addressing senior leadership needs today and in the future.
• You have very high standards, a focus on qualitative and quantitative measures to ensure success and will reinforce compliance in how the team works (tools and processes).

Who you are:

You have a proven track record in the domain of Talent Strategy/ Talent Management or similar. You hold a high bar when it comes to expectations, measuring and differentiating performance . You also bring:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 8 years of relevant global experience and background in talent management, talent consulting, business partnering, pipeline development, or a related talent field.
• Work experience in the APAC region, experience working in China is a great plus.
• Strong understanding of the pharma industry, trends and challenges.
• Strong business acumen with the ability to translate business needs into effective talent strategies.
• Proven success in developing and implementing impactful talent strategies.
• Excellent skills in collaboration and partnership, communication, and fostering strong relationships across various functions.
• Strong analytical capabilities with the ability to leverage data for informed decision-making.
• Deep passion for promoting diversity and inclusion within leadership development.
• Experience in forming work product teams to deliver specific outcomes in service of the senior talent pipeline strategies.

APAC Commercial and Disease Area Manager

As the Commercial and Disease Area Manager, you will be responsible for implementation of the commercial disease strategy developed with the Commercial and Disease Area Lead, as well as assisting affiliates for the responsible disease area, across all customer areas to ensure commercialization success. You will be the business partners to regional teams, affiliates and global to identify focus areas, drive launches and programs to increase clinical uptake of Roche solutions in the responsible disease area. It is an integrated role; you will work closely with regional clinical stakeholders directly touching the patient journey in your disease area to shape the ecosystem and impact patient outcome in APAC

In this role, you will:

● Work with Commercial and Disease Area Lead to drive APAC disease strategy implementation by identifying gaps along the patient journey, with an aim to identify investment opportunities and to shape the ecosystem, and collaborate with Roche Pharma in jointly looking into opportunities as required

● Develop and drive sub-region/country disease strategy and focus area according to market maturity, with focus to drive and support local implementation, including clinician engagement initiatives.

● Work with Commercial & Disease Area Lead to lead Disease Area Squads comprising of members from countries, other value streams, chapters, and potentially global. Drive APAC disease commercial strategy and execution to ensure commercial success for high medical value solutions across different customer areas, leveraging on Launch Power House

● Partner with MSA and Chapter to develop clinician engagement strategy to drive clinical uptake of Roche/Partner's solutions & to establish Roche thought leadership in clinician space

● Involve in respective Global Disease Area Network or other related teams/networks that target to focus on disease management or clinical uptake of high medical value solutions

● Co-develop new business model to current care pathways by collaborating with other teams and external partners

● Own disease area commercial expertise; act as architect and catalyst of disease management topic for internal stakeholder.

● Report to Commercial & Disease Area Lead

Who you are:

● Experience and knowledge in building strategy for high clinical value arena with proven ability to engage clinician stakeholders

● Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results

● Proven experience leading cross functional teams in an agile environment

● Proven ability to build long term trusted relationships with external and internal stakeholders

● Familiarity with the trends and their relevance to the healthcare industry in the responsible disease area with preference to APAC.

● System thinker with the ability to identify shared purpose among stakeholders in the ecosystem and at the same time able to connect the dots across various customer areas solutions

Qualification and Experience

● Bachelor's degree or equivalent in the related field. Advanced degree (Masters, MBA, Medical Degree, PhD) in the related field desired.

● At least 7 years of work experience in related field.

● Clinician engagement experience is a must, preferably with APAC experience

● Proven commercial acumen with strong understanding of financials.

Summary of the position

As Compliance Expert DIA APAC Country Support you will contribute to the comprehensive compliance program for Roche Diagnostics APAC. In this role, you will be responsible for supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, to support the countries in APAC and ensure sustainable growth. You will effectively foster and further strengthen a culture of integrity, drive compliance risk and opportunity management and state of the art compliance programs, foster continuous improvement of the compliance and business sustainability processes, supporting the organization with an effective and proactive business oriented approach.

In this role, you will be supporting the implementation of the global and regional compliance initiatives and work directly for the commercial affiliates, in cooperation with local Compliance Officers, to enable compliance program maturity, smooth implementation of initiatives, knowledge sharing and flexible resource allocation within the Region (based on business need and compliance risks and opportunities).

In your role, you will be closely cooperating with all other members of Diagnostics Compliance Network, especially Compliance professionals within the Region APAC.

You will report to the DIA APAC Compliance Lead.

Main tasks of the position

1. Implementation of the compliance initiatives in the APAC region, according to the Core Compliance Team decisions and divisional and regional strategy.
2. Key enabler of sustainable business operations by providing highest quality compliance advice that includes the identification, management and improvement of key compliance risks across the region to support risk management and compliance assurance.
3. Supporting local Compliance Officers and business teams in compliance projects, by hands on involvement and delivering value locally under the leadership of local Compliance Officer
4. Designing and implementing Training Programs for country organizations and external Business Partners in cooperation with local Compliance Officers
5. Driving standardization and one Roche approach by specialization and applying above market compliance rules interpretation
6. Supporting the network of internal compliance professionals at country level across the entire APAC region to drive the implementation of strategic goals and to manage key compliance risks.
7. Advising senior leaders such as local leadership teams in Compliance matters,
8. Navigating complex environments taking into consideration internal and external conditions,
9. Coaching and catalyzing the local compliance professionals across the entire APAC region to co-create value with and for all its key stakeholders. Enabling a learning environment and keeping the customers at the center of activities of the regional compliance team.
10. Contribute to the oversight and support compliance investigations in the region.
11. Contribute to establishing and maintaining good relationships with regulatory/industry bodies, raising the standards for ethical business, promoting regulatory convergence, and increasing digital health readiness.
12. Maintaining a thorough understanding of Roche internal rules and guidelines, industry codes, as well as relevant local laws, in order to keep the local compliance programs updated, modern and enabling the new market opportunities
13. Contributing pro-actively to a fully integrated Divisional Compliance Network, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Qualifications of the position

• Education:University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Legal, Finance, Economics, Business, Administration, Audit area.
  
• Professional experience/duration:Experience in Audit, Compliance, Risk, Assurance, Governance or Finance, ideally with regional exposure and cross-cultural experience.
  Strong knowledge of relevant international / regional compliance policies and regulations, solid understanding of the diagnostics, medtech and healthcare industry
  Good intercultural understanding, strong skills in Project Management.
  
• Specialist knowledge:Passionate professional with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions
  You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  You have excellent active listening skills, fostering open communication and speak-up culture.
  “Can-do” attitude, embracing business thinking and ideas, hands-on.
  You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  You have a good sense for pragmatism in approach.
  Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries.
  Fluency in English (other languages are an asset)
  
• Travel % required: 40% due to the job nature

Leadership Skills:

You will seek to inspire the APAC Diagnostics Compliance team to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Compliance and deliver its optimal contribution to the Roche Diagnostics Vision.

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Compliance Expert DIA APAC Country Support is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Position Title: Senior Legal Counsel

Position Title of Manager: Head of Legal Diagnostics, APAC

Summary of the position:

The Senior Legal Counsel will provide legal support and advice to the Roche Diagnostics’ business in the Asia Pacific region. He/she will also collaborate closely with stakeholders, including leaders, business teams, and corporate functions, on projects and initiatives. A key member of Roche’s APAC Legal Network, he/she will contribute actively to various communities of practice and working groups.

Main tasks of the position

• Support legal matters pertaining to the APAC region, including structuring, negotiating, and advising on commercial transactions, and collaborating with policy, regulatory, business, and product teams to review and shape legislation.
• Deliver subject matter expertise by advising on a wide range of legal issues, including corporate and commercial matters, corporate governance, employment law, intellectual property and technology law, digital product licence terms and conditions, data protection and privacy law, biotech law, competition law, tax law, risk and contract management, and dispute resolution.
• Product owner of the APAC Legal Leaders Forum, in terms of driving agenda creation, organisation, and planning.
• Build capabilities through legal training and awareness activities, and designing and refining governance frameworks, policies, and processes.
• Coordinate and monitor legal matters handled by outside counsels, and ensure that the legal panel is updated based on organisational needs.
• Contribute to communities of practice and working groups.
• Mentor and guide other professionals in the APAC Legal Network.

Qualifications of the position:

• Education: Bachelor's Degree in Law & Bar License
• Professional experience/duration: Bar Qualification
• Specialist knowledge: Previous experience working in the medical devices industry will be well regarded.
• Traveling is required due to the job nature

Leadership Skills:

You are also responsible for building, and then providing effective matrix leadership for a regional team. Doing so in a manner that is consistent with the Roche Values and leadership capabilities. You will seek to inspire and lead your regional team team to create transformative solutions, and to influence their prioritisation and uptake in the wider organisation, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Asia Pacific and deliver its optimal contribution to the Roche Diagnostics Vision.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Senior Legal Counsel is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

Summary of the position

As Compliance Expert DIA APAC Country Support you will contribute to the comprehensive compliance program for Roche Diagnostics APAC. In this role, you will be responsible for supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, to support the countries in APAC and ensure sustainable growth. You will effectively foster and further strengthen a culture of integrity, drive compliance risk and opportunity management and state of the art compliance programs, foster continuous improvement of the compliance and business sustainability processes, supporting the organization with an effective and proactive business oriented approach.

In this role, you will be supporting the implementation of the global and regional compliance initiatives and work directly for the commercial affiliates, in cooperation with local Compliance Officers, to enable compliance program maturity, smooth implementation of initiatives, knowledge sharing and flexible resource allocation within the Region (based on business need and compliance risks and opportunities).

In your role, you will be closely cooperating with all other members of Diagnostics Compliance Network, especially Compliance professionals within the Region APAC.

You will report to the DIA APAC Compliance Lead.

Main tasks of the position

1. Implementation of the compliance initiatives in the APAC region, according to the Core Compliance Team decisions and divisional and regional strategy.
2. Key enabler of sustainable business operations by providing highest quality compliance advice that includes the identification, management and improvement of key compliance risks across the region to support risk management and compliance assurance.
3. Supporting local Compliance Officers and business teams in compliance projects, by hands on involvement and delivering value locally under the leadership of local Compliance Officer
4. Designing and implementing Training Programs for country organizations and external Business Partners in cooperation with local Compliance Officers
5. Driving standardization and one Roche approach by specialization and applying above market compliance rules interpretation
6. Supporting the network of internal compliance professionals at country level across the entire APAC region to drive the implementation of strategic goals and to manage key compliance risks.
7. Advising senior leaders such as local leadership teams in Compliance matters,
8. Navigating complex environments taking into consideration internal and external conditions,
9. Coaching and catalyzing the local compliance professionals across the entire APAC region to co-create value with and for all its key stakeholders. Enabling a learning environment and keeping the customers at the center of activities of the regional compliance team.
10. Contribute to the oversight and support compliance investigations in the region.
11. Contribute to establishing and maintaining good relationships with regulatory/industry bodies, raising the standards for ethical business, promoting regulatory convergence, and increasing digital health readiness.
12. Maintaining a thorough understanding of Roche internal rules and guidelines, industry codes, as well as relevant local laws, in order to keep the local compliance programs updated, modern and enabling the new market opportunities
13. Contributing pro-actively to a fully integrated Divisional Compliance Network, by driving new ways of working, agility mindset and behaviors supporting effective collaboration

Qualifications of the position

• Education:
  • University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Legal, Finance, Economics, Business, Administration, Audit area.
• Professional experience/duration:
  • Experience in Audit, Compliance, Risk, Assurance, Governance or Finance, ideally with regional exposure and cross-cultural experience.
  • Strong knowledge of relevant international / regional compliance policies and regulations, solid understanding of the diagnostics, medtech and healthcare industry
  • Good intercultural understanding, strong skills in Project Management.
• Specialist knowledge:
  • Passionate professional with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  • Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions
  • You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  • You have excellent active listening skills, fostering open communication and speak-up culture.
  • “Can-do” attitude, embracing business thinking and ideas, hands-on.
  • You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  • You have a good sense for pragmatism in approach.
  • Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries.
  • Fluency in English (other languages are an asset)
• Travel % required: 40% due to the job nature

Leadership Skills:

You will seek to inspire the APAC Diagnostics Compliance team to create transformative solutions, and to influence their prioritization and uptake in the wider organization, in order to ensure that customer solutions are at the forefront of Roche Diagnostics Compliance and deliver its optimal contribution to the Roche Diagnostics Vision.

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

The Compliance Expert DIA APAC Country Support is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Finance Excellence Partner - APAC Insights & Regional Partnering Chapter

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As a Finance Excellence Partner (Value Enabler) of the Insights & Regional Partnering Chapter you play an important role in equipping the regional and affiliate organizations (including Value Creators) with the necessary tools and insights to enable effective commercial and financial partnering.

The Enterprise Partnering Stream will be involved in working closely with regional stakeholders including the Head of APAC, Value Stream & Chapter Leads, Sub Regional Heads, Head of iKAM and other functional heads with regional responsibility. The scope of partnering here would encompass aspects including pre launch & launch decisions, post launch monitoring, strategic & operational pricing, understanding market evolution in various APAC markets including trends, risks & opportunities, establishing partnerships with external stakeholders etc.

The Opportunity:

• Work with Strategic Finance & Other stakeholders in understanding the overall planning expectations for E2E planning activities including Business Plan (T3), Target Confirmation (T0) , Baseline Setting & Monthly Outlook
• In collaboration with Finance Enterprise Partner (Value Creator) and affiliate commercial teams, provides state of the art analytics and innovative insights, tools for resource allocations and financial modeling expertise on affiliate level.
• Partnering with Regional stakeholders on pre launch, launch readiness, post launch monitoring, strategic & operational pricing, partnerships with 3rd party entities to complement our portfolio offering, create new avenues for growth including insurance, consulting etc, iKAM pitching, negotiation, finalization and monitoring, market development, Risks and Opportunities monitoring and supporting Sub Regional Heads, Phase In Phase Out activities, inventory optimization and write off monitoring, new revenue streams, business models etc
• Work with Business Insights Specialists/Data Scientist and IT to ensure that technological advances are integrated in insights generation processes (e.g., forecast modeling automation). Drive advanced analytics & data modeling across affiliates (external data, supply-chain, spend analytics, vendors, margin erosion, etc.)

Who you are

• You have 8 years of relevant experience in financial planning, budgeting and analysis as a proven business partner
• Good Presentation skills and BI tool know-how (e.g. tableau)

Summary about Roche

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Summary of the position

As the Implementation Project Manager, your main responsibilities are:

1. Manage the entire change management process for all relevant stakeholders
2. Identify gaps in the business where software can help with performance and efficiency, assess the market for suitable technology and make recommendations to the business
3. Roll out the implementation of new software, processes, technologies.
4. Manage project expectations through regular meetings, project status reports and maintaining great relationships
5. Proactively identify and deliver on growth opportunities within assigned accounts
6. Work closely with stakeholders to develop an in-depth understanding of their team, products objectives
7. Network footprint expansion: explore innovative approaches to product supply in the APAC region by establishing a third global hub.
8. Innovation and growth: benefit from being closer to the commercial reality and customers and will be able to develop a comprehensive understanding of APAC markets, including customer insights and experiences.

Qualifications of the position

• Education:
  University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Finance, Economics, Business, Administration.
• Professional experience:
  Ideally 8 years of experience, ideally with international exposure
  Strong knowledge of relevant international compliance policies and regulations, and solid understanding of the diagnostics, medtech and healthcare industry.
  Team leadership experience
  Strong intercultural understanding and experience in change management, strong skills in Project Management.
• Specialist knowledge:
  Passionate and decisive business leader with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions in a global setting.
  You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  You have excellent active listening skills, fostering open communication and speak-up culture.
  “Can-do” attitude, embracing business thinking and -ideas, hands-on.
  You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  You have a good sense for pragmatism in approach.
  Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries. You have a track record in directly or indirectly leading virtual teams in multicultural and matrix environments.
  Executive presence and highly developed leadership skills: Demonstrating a clear commitment to people development and effective mentoring; promoting a culture of trust and support. You demonstrated success in establishing a high performing environment with an excellent reputation attracting the best talent, developing and inspiring them.
  Travel % required: 35% due to the job nature

Leadership Skills:

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

You are expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.

Job Description

APAC Senior Application Consultant , Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant, Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Molecular Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good atitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.

Job Description

APAC Senior Application Consultant (Sequencing Lab), Application & Consulting, Lab and C-Suite Value Stream, Roche Diagnostics Asia Pacific

Role Purpose:

As the Senior Application Consultant for Sequencing Lab systems, you will be responsible for:

• Supporting the Molecular Lab business team as well as a network of affiliate application teams through the Asia Pacific network.
• Technical customer support and service for the Sequencing Lab portfolio.
• Establish and retain customer loyalty by answering inquiries about experimental design, the scientific characteristics of our products and by providing advice/ troubleshooting on improving applications results for Next-Generation Sequencing (NGS).
• Proactively utilize information and internal resources to aid in the resolution of technical issues.
• Synthesize response to inquiries based on research, literature and laboratory experimentation.
• Troubleshoot issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments.
• Interpret affiliates’ needs and identify proper issue escalation pathways.
• Align and develop application training plans with stakeholders in Global and APAC affiliates.

In this role, you will:

• Provide expertise knowledge of the products and application to provide a consultative scientific support including assist in product selection, experimental design and workflow optimization.
• Take ownership and drive improvement of technical support for pre- and post-sales including troubleshooting and simple data analysis on Roche products for affiliates and customers.
• Gather and deliver strategic and competitive feedback, communicating use cases to Global and Regional stakeholders.
• Coordinate and/or perform application training and demonstrations.
• Report to the Application Consulting Team Manager, Lab & C-Suite Value Stream.

Who you are:

• Experience in sequencing laboratory discipline is required including sample preparation, workflow and target capture.
• Experience in teamwork and project management in matrix organization, preferably a regional structure.
• A great team player with willingness for overseas travel up to 30% of the time.
• Familiarity with the technological trends and their relevance to the healthcare industry

Qualification and Experience:

• Experience in Sequencing Lab is preferred.
• Ph.D or equivalent experience preferred; Bachelor’s or Master’s Degree with at least 5 years lab experience in biochemistry, molecular biopsy, genetic biotechnology or appropriate biological or biomedical science field.
• Pactical application experience in providing applications trainings and support in experimental design, troubleshooting and NGS wet lab experience (library prep, PCR and target enrichment).
• Familiar with bioinformatics software, methodologies and NGS application in oncology.
• Solid commercial acumen which can be demonstrated by previous success in bringing the benefits of sales, marketing or operational experience to solve business issues or capitalize on market opportunities.
• Clear vision of and commitment to providing outstanding customer service.
• Excellent organization, analytical and systematic troubleshooting skills.
• Ability to work independently and as part of a team towards corporate goals.
• Good aptitude for working with diverse cultural groups
• Excellent written and verbal communication skills. Outstanding presentation and training skills.