Total 24 job vacancies by Rolls-royce Solutions Asia Pte. Ltd.

General

• Responsible for all mechanical related technical solution engineering for major Data Center Projects in APAC.
• Develop and manage complete scope from initiation to onsite delivery of mechanical systems related to the diesel genset enclosure.

Tendering Matters

• Work closely with sales to define the technical scope (mechanical).
• Review/clarify customer’s specifications & tender documents.
• Review and finalize the C/D/E document.
• Provide the technical specifications and define the scope of supply for the equipment.
• Coordinate with factory and local suppliers to harmonize the scope of supply.
• Work with suppliers/contractors to quote for the equipment and obtain proposals timely.

Solution Engineering Matters

• Define the mechanical systems requirements for the walk in genset enclosures suitable for the project needs.
• Provide the design and prepares the drawings and documents for the customer’s technical requirements.
• Calculate, verify, and select the right equipment/suppliers.
• Uses the computerized engineering tools/database, technical library information and factory standards for the solution engineering work.
• Provide and maintain the product and solution engineering information.
• Prepare and carry out technical presentations and training.

Order Execution

• Verify and confirm the shop drawings, P&ID, datasheets, and similar technical documents to ensure customer specification compliance.
• Finalize equipment scope and specifications. Collaborate with internal departments to procure the equipment.
• Raise the purchase requisitions for the scope of supply.
• Support the execution team to resolve technical issue related to the mechanical systems during project execution, from packaging to site related.
• Participate in design review and lessons learnt sessions. Proactively provide valuable insights and recommendation to enhance system performance and efficiency.

​Other Matters

• Update oneself with the technical developments of the market and internal products.
• Travel overseas on business, when required.
• Special assignment from time to time.

Qualifications and Skills:​

• University / college studies in Mechanical engineering.
• Proven experience in the diesel engine/generator industry, min. 5 years with track record of successfully delivered projects and solutions.
• Solid understanding of Cooling system, Fuel system, Ventilation system of a diesel generator set and demonstrate the ability to integrate the understanding into designing a genset enclosure.
• Knowledge of engineering calculation for genset mechanical systems, for e.g., sizing calculation.
• Demonstrating the ability to conceptualize and execute complex mechanical designs and bring cost benefit to the customer.
• Knowledge of data centers, switchgear and electrical power protection would be an added advantage.
• Understanding of Asian cultures and business practices.
• Excellent team player with an open mindset, collaborative spirit, and exceptional communication skills, capable of effectively engaging with diverse teams and stakeholders to achieve common goals.
• Willingness to travel for onsite jobs when needed, demonstrating flexibility and adaptability to meet project requirements and deadlines effectively.
• Proactive and positive attitude.
• Proficient in 2D/3D CAD software.
• Proficient in English language.

Key Accountabilities:

• Undertake independently the commissioning, installation, maintenance and repair/overhaul of MTU products and its associated equipment at MTU workshop or at site in accordance with MTU manuals and/or specific given instructions.
• Capable in resolving the technical matters and completing the services according to the works order and to the acceptance of the Customers and Supervisors, thereafter, provide the service/investigation reports where applicable.
• Liaise with Supervisors and in-house Technical Specialist for technical assistance, if required.
• Develop and update own skills and knowledge to meet the job requirements through training and self - learning.
• Advise, instruct and train the team members in carrying out the assigned tasks, in using of MTU documentations, tools, customers' drawings, etc.
• Observe the safety regulations of WSHA and guidelines/risk assessment from the company's WHS Committee when performing work at-site or at customer's premises.
• Work assigned from time to time

Qualifications:

• Diploma in Mechanical or Electrical Engineering
• Preferably with working experience on diesel engine.
• Good communication and interpersonal skill, resourceful, team player
• Willing to travel overseas on job assignments

Key Accountabilities:

• Provide Level 2 Customer Support for Marine in APAC for Subsidiaries, Distributors, Service Partners and Customers.
• Responsible for Marine Product Support.
• Support the Customer Care Center Duty Manager.
• Attends to all technical enquiries and work with Factory's Level 3 and R&D.
• Provide leads and support to After-Sales Dept.
• Coordinates service recoveries, support installation and commissioning.
• Provide on-site investigations/troubleshooting in the APAC region when required.
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.

Qualifications and Skills:

• Minimum Diploma/Degree in engineering (Mechatronics, Mechanical or Electrical/ Electronic)
• At least 5 to 10 years working experiences with high level of experience/ expertise and sound knowledge of Marine and Diesel engines, components, and systems.
• Experience in ship building industry an advantage.
• Good knowledge of Customer Service/ After Sales matters
• Ability to understand electrical and mechanical drawings, specifications and documentations.
• Good coordination, troubleshooting, logical- and analytical skills
• Good computer skills and good familiarity with relevant software and information sources
• Strong drive and initiative with the ability to work under pressure and highly independent
• Good and professional communication (fluent English in speaking and writing), interpersonal and leadership skills.
• Able to travel when required.

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Key Responsibilities:

• Preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) at customers sites.
• Perform schedule preventive maintenance program at various customers’ sites.
• Attend trouble shooting and corrective repair on site
• Identify issues and potential issues from PM activities, provide feedback and possible solution to back office for issue resolution discussion with customers.
• Generate and maintain lean and clear documentation like service report from every service activity.
• Others maybe be needed for customer services.

Requirements:

• Diploma or Degree and above with M&E Engineering background.
• 2-3 years Relevant M&E engineering service or project management experience.
• Good knowledge on electrical system, mechanical, electrical rotating machine functionality, and service methodologies.
• Ability to handle high reliability service demand with technical solution.

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Key Accountabilities:

• Achieve the sales targets for Rolls-Royce Solutions PowerGen business in APAC for critical power solutions
• Execute on defined growth measures, country strategies, key deals, life cycle analysis with specific to grow market share of Rolls-Royce.
• Prepare respectively market strategic decisions to grow the business in the associated countries within the framework of the responsibility in close cooperation with the necessary internal and external partners
• Analyze market trends, competitor activities, and customer needs to identify new opportunities for growth
• Prepare regular sales reports and forecasts
• Attend promotional campaigns, trade shows, seminars, symposiums and product presentations
• Develop, establish and maintain strong customer relationship.
• Motivate, support and review our Distributors, System Integrators and/ or direct customers to find optimal critical power solutions
• Maintain a deep understanding of critical power backup systems
• Support network management, marketing, sales engineering, project management, order management, controlling, R&D by providing necessary information
• Provide the specification/requirements to the application team/member for application engineering matters; use the computerized engineering tools/database and technical library information and factory standards for the sales work.

Qualifications and Skills:

• University / college studies in Business Administration or Electrical Engineering
• Sales experience (min. 5 years) in the relevant industry or power generation business.
• Strong sales track record from lead to quote to order to completed project & installations
• Understanding of technical specification and applications of critical power systems
• Good communication, negotiation and interpersonal skills and team management
• Experienced in commercial term
• Independent, reliable and proactive personality

Responsibilities:

• Depending on the scope of supply, participate in project technical specifications on Engineering Reviews and Engineering Validation Activities, Studies, Operability, Commissioning in design and Commissioning Procedures.
• Participate and contribute to review various complex commissioning deliverables, analyze the documents and highlight the shortfalls through vigorous review process and address these shortfalls with the sales/project team.
• Review commissioning schedule & optimize the duration.
• Optimize FSR requirement & engagement on site during commissioning.
• Participate FAT and attend SAT depending on project requirements.
• Ensure adherence to QHSE policies.
• Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary.
• Perform pre-commissioning and commissioning activities.
• Work with Project Team to verify and close out of all safety critical elements associated with the package.
• Ensure all regulatory and statutory testing and requirements are performed and records are maintained.
• Perform risk assessment for the commissioning scope, attend toolbox meetings.
• Work with Project Team for day-to-day planning of work during commissioning testing phase, manage schedule & targets of the commissioning as required.
• Coordinate with Project Team to identify and manage resource requirement to meet commissioning schedule and targets.
• Work with Project Team and 3rd Party supplier to carry out functional testing of commissioned systems and engaging the operations team when and where needed.
• Lead and execute pre-commissioning and commissioning together with operations team as per procedure and sign-off respective documents with client representative for system closure.
• Prepare timely and accurate pre-commissioning & commissioning test report for records and submissions to project team.
• Performs testing and commissioning activities together with operations team and forward documentations to project team for approval and signature.
• Analyze, ascertain, and perform differentiation that the defects are warrantable or chargeable. To work with internal Project team and Customer Support Team to handle on defects claims.

Requirements:

• Minimum Degree/Diploma in Electrical / Mechanical / Mechatronic Engineering or related Engineering Disciplines
• Min. 5-10 years of related work experience on Power Generators or Original Equipment Manufacturer Generator sets. Data center facility knowledge a plus.
• Possess working experience related to testing of LV/ MV Switchboards, power generators. Preferrable possess a LEW license Grade 7/8/9.
• Capable of testing and calibration of Generator Control Panel and assist 3rdparty supplier on Electrical switchboard and its components, troubleshooting and clear understanding of system specification.
• Familiar with the Generator sets project testing procedures and applicable rules and regulations of regulatory bodies. E.g., SS, ISO 3046, 8528 and etc..

Key Accountabilities:

• Manage and process regional claims submitted by RRS Asia service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as the retrieval and return process for warranty items with service partners.
• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Work closely with internal stakeholders such as Customer Support and Warranty team, to ensure efficient claim processing and resolution.
• Ensure all documentation is accurately recorded and filed in accordance with company policies and regulatory requirements.
• Maintain an organized and up-to-date database of warranty claims.
• Process payments to service partners and billing to Germany for approved claims.
• Supports the Customer Care Centre by accelerating the ordering and delivery of critical spare parts to Distributors and Service Partners, ensuring quick restoration and functionality of engines and equipment.

Qualifications and Skills:

• Degree or Diploma in Mechanical Engineering or Business Administration.
• 3 years of experience in Service-related administration.
• Proficient with MS Office and knowledge with SAP usage.
• Preferably with engineering background and knowledge in engine systems.
• Strong interpersonal and good communication skills, with the ability to effectively manage various stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record-keeping.

Key Accountabilities:

• Coordinate closely with Order Management and Sales teams to perform invoicing tasks (including resolution of invoice discrepancies)
• Conduct thorough review of incoterms and performance obligations to generate and issue invoices (of all types) for customers and ensuring requirements/obligations are satisfied
• Ensure that invoices generated are distributed, either digitally or manually based on customers’ requirements. Upload invoices on customer portals for customers that require online submission of invoices on an accurate and timely basis
• Review the Letter of Credit (L/c) received from customers and prepare the documents in accordance with the L/c for negotiation
• Submit L/c and invoicing documentation to banks for negotiation
• Ensure that there are no discrepancies with the L/c and, if found, communicate with the banks and senior management to resolve the discrepancies on a timely basis

Qualifications and Skills:

• Minimum 3 to 4 years of relevant working experience in similar roles at a multinational corporation
• Degree or Diploma in Finance or Accountancy from a reputable institution or equivalent professional qualification
• Proficiency in working with SAP and MS Applications
• Have operational knowledge of ‘incoterms’ and its applicability
• Experienced at handling L/c negotiations and preparing and understanding export control documentation
• Team player with the ability to work as an individual contributor as well as partnered with colleagues across functions, culture and from all levels within the Group
• Strong communication and interpersonal skills to build robust relations with various stakeholders
• Be meticulous, structured, detail oriented and have a flexible approach
• Demonstrate initiative and a constant process improvement mindset

Key Accountabilities:

• Manage the order with internal department (sales / sales engineering / finance / aftersales / logistics), factories, suppliers and contractors till contract fulfilment, limited to supporting back end non-technical work requirements.
• Create shared folder order file in L drive once Sales has handed over new sales order complete with SOF.
• Create engine PO to factory in SAP (MS5).
• Execute orders in line with contractual agreements, adhering to the scope of deliveries, delivery dates and costs.
• Liaise with finance for issuance of downpayment / stage payment, Bank Guarantee / Performance Guarantee depends on the contract agreed payment terms.
• Create batch no, engine / genset serial no in SAP to facilitate goods receipt GR for engines coming into Singapore warehouse and liaise with warehouse for physical goods receipt.
• Supports to coordinate on goods movements and perform Goods Receipt GR of 3rd party PO upon goods delivered (Sales engineers to raise PR to central purchasing department and manage PO with central purchasing for timely delivery).
• Chase for secured payment prior to delivery (TT, LC, etc); Sales to assist where requested in case of delay from customer.
• Chase and issue shipping instructions.
• Liaise with customer on shipment.
• Liaise with factory for dispatch / shipment to Singapore.
• Verify delivery notes that all accessories are in order.
• Verify invoices from factories and forwarders.
• Liaise with forwarder on shipment / vessel booking / bill of lading.
• Sorting of accessories and follow up with factories on any discrepancies; Sales engineering to assist where requested.
• Liaise with application / sales engineering for any specific technical protocols / certificate (if called for in LC according to contractual terms).
• Supervision and ensuring dispatch on schedule.
• Generate packing list in SAP (for local delivery).
• Processing commercial conditions and incoterms and follow up on LC amendments including ensuring all documents as required by LC.
• LC documentation preparation / compilation and provide to Finance for LC submission.
• Manage, processing and document post-delivery claims for short-shipped / missing part with customer.
• Special assignments time to time.

Qualifications and Skills:

• University studies in Business Administration or equivalent.
• Experience in order execution of engineered solution business, min. 1 year.
• Experience in the diesel engine/generator industry or backup power in data center would be an added advantage.
• Good team player with excellent written and verbal communication skills.
• Understand Asian cultural differences and business practices and can resolve conflicts effectively.
• Able to manage high stress situations. Be accountable for scheduling topics.
• Able to multi-task and manage topics simultaneously. An extremely resourceful person.
• Always up to date with the progress of the project.
• Willingness to travel.
• Proficient in English language
• This is a 2 years fixed term contract role.

Key Accountabilities:

General

• Responsible for all mechanical related technical solution engineering for major Data Center Projects in APAC.
• Develop and manage complete scope from initiation to onsite delivery of mechanical systems related to the diesel genset enclosure.

Tendering Matters

• Work closely with sales to define the technical scope (mechanical).
• Review/clarify customer’s specifications & tender documents.
• Review and finalize the C/D/E document.
• Provide the technical specifications and define the scope of supply for the equipment.
• Coordinate with factory and local suppliers to harmonize the scope of supply.
• Work with suppliers/contractors to quote for the equipment and obtain proposals timely.

Solution Engineering Matters

• Define the mechanical systems requirements for the walk in genset enclosures suitable for the project needs.
• Provide the design and prepares the drawings and documents for the customer’s technical requirements.
• Calculate, verify, and select the right equipment/suppliers.
• Uses the computerized engineering tools/database, technical library information and factory standards for the solution engineering work.
• Provide and maintain the product and solution engineering information.
• Prepare and carry out technical presentations and training.

Order Execution

• Verify and confirm the shop drawings, P&ID, datasheets, and similar technical documents to ensure customer specification compliance.
• Finalize equipment scope and specifications. Collaborate with internal departments to procure the equipment.
• Raise the purchase requisitions for the scope of supply.
• Support the execution team to resolve technical issue related to the mechanical systems during project execution, from packaging to site related.
• Participate in design review and lessons learnt sessions. Proactively provide valuable insights and recommendation to enhance system performance and efficiency.

​Other Matters

• Update oneself with the technical developments of the market and internal products.
• Travel overseas on business, when required.
• Special assignment from time to time.

Qualifications and Skills:​

• University / college studies in Mechanical engineering.
• Proven experience in the diesel engine/generator industry, min. 5 years with track record of successfully delivered projects and solutions.
• Solid understanding of Cooling system, Fuel system, Ventilation system of a diesel generator set and demonstrate the ability to integrate the understanding into designing a genset enclosure.
• Knowledge of engineering calculation for genset mechanical systems, for e.g., sizing calculation.
• Demonstrating the ability to conceptualize and execute complex mechanical designs and bring cost benefit to the customer.
• Knowledge of data centers, switchgear and electrical power protection would be an added advantage.
• Understanding of Asian cultures and business practices.
• Excellent team player with an open mindset, collaborative spirit, and exceptional communication skills, capable of effectively engaging with diverse teams and stakeholders to achieve common goals.
• Willingness to travel for onsite jobs when needed, demonstrating flexibility and adaptability to meet project requirements and deadlines effectively.
• Proactive and positive attitude.
• Proficient in 2D/3D CAD software.
• Proficient in English language.

Key Accountabilities:

• Achieve the sales targets for Rolls-Royce Solutions PowerGen business unit in the data center industry in APAC, leading and preparing quotations for emergency backup solutions
• Execute on defined growth measures, country strategies, key deals, life cycle analysis with specific to grow DC market share of Rolls-Royce.
• Support network management, sales engineering, order management, controlling, R&D by providing necessary information
• Prepare respectively market strategic decisions to grow the business in the associated countries within the framework of the responsibility in close cooperation with the necessary internal and external partners
• Provide the specification / requirements to the application team / member for application engineering matters; use the computerized engineering tools/database and technical library information and factory standards for the sales work.
• Follow up on order with customer and internal departments, suppliers and contractors till all contractual requirements are fulfilled.

Requirements:

• University / college studies in Business Administration or Electrical Engineering
• Sales experience (min. 5 years) in the data center industry or for emergency power generation business.
• Strong sales track record from lead to quote to order to completed project & installations
• Knowledge in Data Center infrastructure market (ASEAN Countries) & technicalities
• Good communication, interpersonal skills and team management
• Independent, reliable and proactive personality

Key Responsibilities:

• Undertake independently the commissioning, installation, maintenance and repair/overhaul of MTU
  products and its associated equipment at MTU workshop or at site in accordance with MTU manuals and/or specific given instructions.
• Capable in resolving the technical matters and completing the services according to the works order and to the acceptance of the Customers and Supervisors, thereafter, provide the service/investigation reports where applicable.
• Liaise with Supervisors and in-house Technical Specialist for technical assistance, if required.
• Develop and update own skills and knowledge to meet the job requirements through training and self-learning.
• Advise, instruct and train the team members in carrying out the assigned tasks, in using of MTU documentations, tools, customers' drawings, etc.
• Observe the safety regulations of WSHA and guidelines/risk assessment from the company's WHS
• Committee when performing work at-site or at customer's premises.
• Work assigned from time to time

Requirements:

• Degree/Diploma in Engineering/Technical certificate, min. ITC/NTC-2 & 3.
• Preferably with working experience on diesel engine.
• Good communication and interpersonal skill, resourceful, team player
• Willing to travel overseas on job assignments.

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Qualifications:

• Minimum Diploma or Degree in Electrical/Electronic Engineering with working hands on experience in the diesel engine/generator industry especially with experience with engine automation or PLC/SCADA.
• Experience in troubleshooting, project handling/execution, servicing and commissioning will be preferred.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

Key Responsibilities:

• Undertake independently the assignments such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul of MTU electrical/electronics products and its associated equipment at MTU workshop or at site in accordance with MTU manuals and/or specific given instructions.
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers. Provide service/investigation reports where applicable.
• Perform function tests on electronic equipment and carry out repair/adjustment if required.
• Conduct acceptance test of equipment and systems with customers or customer representatives. Advise/recommend repair works where necessary.
• Prepare and submit travel report on work progress as well as completion of project.
• Observes the safety regulations of WSHA and guidelines/risk assessment from the company's WSH Committee when performing the work at-site or at customer's premises.
• Work assigned from time to time.

Requirements:

• Degree/Diploma in Electrical/Electronic Engineering, with at least 1 year’s working experience.
• Strong drive and initiative with the ability to work under pressure and able to work independently, good troubleshooting and analytical skill.
• Good communication, interpersonal and leadership skill.
• Willing to travel overseas
• Preferably a valid class 3 license.

Key Responsibilities:

• Preventive and corrective maintenance for DRUPS (Dynamic Rotating UPS) at customers sites.
• Perform schedule preventive maintenance program at various customers’ sites.
• Attend trouble shooting and corrective repair on site
• Identify issues and potential issues from PM activities, provide feedback and possible solution to back office for issue resolution discussion with customers.
• Generate and maintain lean and clear documentation like service report from every service activity.
• Others maybe be needed for customer services.

Requirements:

• Diploma or Degree and above with M&E Engineering background.
• 2-3 years Relevant M&E engineering service or project management experience.
• Good knowledge on electrical system, mechanical, electrical rotating machine functionality, and service methodologies.
• Ability to handle high reliability service demand with technical solution.

Key Responsibilities:

• Responsible to achieve the service sales revenue and contribution margin target for Asia Region.
• Periodic reporting and planning of the service revenue and lead-to-order activities/projects to observe any variance and highlight any abnormalities/risks promptly so that corrective measures are adopted.
• Develop and drive strategic growth initiatives with other departments, distributors, partners, and subsidiaries for potential sales pipeline.
• Maintenance of market data based with regular update of important data such as market trend, sales figures, engine installed based, etc. for objective evaluation on after sales business growth considerations, planning and make recommendation to grow the service business.
• Analyze after sales market potential, with focus on installed base penetration and promote value add service product offerings supporting Life Cycle Management and Value Care Agreement.
• Establish long term customer relationship with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensure customer satisfaction issues are registered and responded to by team.
• Lead and develop the Service Sales team to achieve the sales targets and ensure succession plan for the dept. Support the team by participating in sales activities as needed. Involve in negotiation of major contracts.
• Drive sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed. Coach the team in formulating sales plans, in negotiating and in developing customer segment expertise.
• Collaborate with internal stakeholders in decision of prices, discounts and commercials for subsidiaries, customers, and distributors.
• Participate in conferences, fairs, special customer events and marketing campaigns

Requirements:

• Degree/Diploma in Business Administration, Economics, Logistics Management, or other related studies
• 10 years of working experience with proven tracked records in Service Sales Business for the High-Speed Diesel industries or related industries
• Experience in the marketing of complex products/business systems & solutions with a high level of proficiency in presentation, selling and negotiation skills
• Experience in developing and executing sales strategies for growing revenues
• Strong leadership qualities and personnel handling and management skills
• Good problem-solving skills relating to handling of sales and logistics operational support issues and customer relationships/complaints
• Cross cultural knowledge of the region and good interpersonal and communication skills with people at all levels on a local and regional basis (bilingual in English and Mandarin or other Asian languages will be an added advantage)

Responsibilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical/ Automation Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.
• Must be able to work in Jurong (Tukang)

Key Accountabilities:

• Prepare enquiries and work closely with internal Service Dept. for Service Products offering, such as Swing engines, LCC, VCA, EC/EPC, Factory rebuild and repair, etc under his/her responsibility
• Coordinates with Order Management team, Material Planning team and Purchasing team to ensure that parts are fulfilled
• Coordinates ILS requirements and/or related Service activities in support of Engine Sales Project together with internal Service Dept. such as Logistics, Training, Service Center and Customers Service team.
• Handles customers feedback related to sales orders and assist in the resolution together with internal Service Dept and maintain relevant correspondences and establish good working relationship with external and internal customers
• Visibility of the Distributors/Customers Business Plan to monitor the forecasts realization and assist in the analysis, liaising and coordination of the quarterly and annual review of the Service forecast (with reference to the Actual Sales performance) with the respective countries under his/ her charge together with Order Management Team.
• Coordinate, analyze, submission and follow-up of ADR from Subsidiaries/Distributors/Customers with all stakeholders for approval

Other tasks:

• Contract Management. To work with stakeholders & Service Team on contract renewal or new contract management
• Coordinator for Service Sales ADR (internal & external)
• Work/Project assigned from time to time

Qualifications & Skills:

• Diploma/ Degree in Business Studies/Business Administration/Logistics Management
• Minimum 3 to 5 years of relevant experience in the similar filed
• Knowledge on SAP (Sales & Distribution Module), Shipping and Incoterms, good marketing & customer service skill, and supply chain knowledge on Parts Distribution will be an advantage
• Proficient in English
• Good interpersonal and communication skill at all level with positive working attitude
• Team player and willing to travel
• Working knowledge of Microsoft Office applications
• Passionate, detailed oriented and self-motivated.

Key Accountabilities:

• Achieve the sales targets for Rolls-Royce Solutions PowerGen business unit in the data center industry in APAC, leading and preparing quotations for emergency backup solutions
• Execute on defined growth measures, country strategies, key deals, life cycle analysis with specific to grow DC market share of Rolls-Royce.
• Support network management, sales engineering, order management, controlling, R&D by providing necessary information
• Prepare respectively market strategic decisions to grow the business in the associated countries within the framework of the responsibility in close cooperation with the necessary internal and external partners
• Provide the specification / requirements to the application team / member for application engineering matters; use the computerized engineering tools/database and technical library information and factory standards for the sales work.
• Follow up on order with customer and internal departments, suppliers and contractors till all contractual requirements are fulfilled.

Requirements:

• University / college studies in Business Administration or Electrical Engineering
• Sales experience (min. 5 years) in the data center industry or for emergency power generation business.
• Strong sales track record from lead to quote to order to completed project & installations
• Knowledge in Data Center infrastructure market (ASEAN Countries) & technicalities
• Good communication, interpersonal skills and team management
• Independent, reliable and proactive personality

Key Accountabilities:

• Provides the design, drawing and documents for the customer’s technical requirements including the calculation, verification of relevant equipment/suppliers and providing the technical specifications and defines the scope of supply for the equipment.
• Provides technical specs and scope of supply for suppliers/contractors to quote. Subsequently coordinating with factory and local suppliers for scope of supply and provides total product and project cost calculation.
• Provides/coordinates replies to the technical inquiries with Sales Manager.
• Raises the necessary purchase requisitions for the scope of supply and manages the order with internal departments, suppliers and contractors till all contractual requirements are fulfilled.
• Coordinate with all the stakeholders for the technical assistance/clarification of the order, sales engineering, and drawings/documents which may require business travels overseas as and when required.
• Uses the computerized engineering tools/database and technical library information and factory standards for the sales engineering work and provides and maintains the product and sales engineering information.
• Prepares and carries out technical presentations and training.
• Updates oneself with the technical developments of the market and internal products with particular focus on keeping updated and informed on the applicable international and in country technical standards

Requirements:

• Diploma/Degree in Engineering (Electrical/Mechanical), Business or IT
• At least 5 years of B2B sales experience with capital equipment/ turnkey solution sales or technical commercial from Data Center, Power Gen, O&G, Industrial Building industries
• Resourceful with ability to work with people of multi-cultural and cross function teams.
• Good presentation & negotiation skills
• Excellent interpersonal and communication skills
• Must be able to travel within locally and overseas if required.

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Qualifications and Skills:

• Minimum Diploma/Degree in Automation Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.
• Able to work in Jurong (Tukang)