Total 11 job vacancies by Rw Cruises Pte. Ltd.

Responsibilities:

Administrative Support:

• Provide comprehensive administrative support to the Business Development team, ensuring seamless operations.
• Track and follow up on outstanding issues to ensure timely completion, maintaining high levels of accountability.
• Assist in preparing and compiling reports for meetings, and accurately document minutes, ensuring all action items are tracked.

Scheduling & Coordination:

• Manage and update the team's schedule in the calendar, ensuring all appointments, deadlines, and meetings are organized.
• Coordinate the booking of flights, transportation, and accommodation for the Management team, optimizing travel arrangements for efficiency and cost-effectiveness.
• Oversee the weekly courier process, ensuring that claims and essential documentation reach their respective countries promptly and securely.
• Organize and monitor HR-related tasks, including managing annual leave, medical leave, and related paperwork, ensuring compliance with company policies.

Client & Internal Communication:

• Act as a liaison between the Business Development team and external agents, managing cruise booking arrangements with precision.
• Collate and manage all cruise bookings for the Business Development team, ensuring accurate and up-to-date records.
• Follow up on all office-related tasks, including expense vouchers and leave forms, ensuring they are submitted to the President, RW@SEA for timely approval.

Event & Onboard Coordination:

• Assist with onboard arrangements, handling special requests and F&B for business-related functions to ensure exceptional service delivery.
• Participate in cruise duties during business-related functions onboard, representing the company with professionalism.

Documentation & Reporting:

• Conduct regular ACRA & Property checks, ensuring compliance and proper documentation.
• Prepare and process all necessary forms for new hires and staff resignations, maintaining accurate records and ensuring a smooth onboarding/offboarding process.

Ad-hoc Duties:

• Undertake any additional tasks or responsibilities as required by management, demonstrating flexibility and a proactive approach to supporting the team.

Qualifications and Experience

• Min “O” level / Diploma in Business Administration or a related field.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• This is an office-based role, with occasional travel required for events and meetings.
• Flexibility in working hours may be necessary to accommodate business development activities and deadlines.
• The applicant should also be someone with a strong drive, self-motivated and able to work well as a team within the company.

RESPONSIBILITIES

• Provide strong support to Local & Regional Sales & Marketing teams to facilitate their business strategies and sales initiatives in their respective local markets to meet established business objectives and revenue generation
• Conceptualise & implement all marketing functions inclusive of ship marketing promotional collaterals / corporate communications, public relations, media relations & crisis management, Corporate Social Responsibility initiatives / digital & social campaigns, strategic joint partnerships, theme cruises & enrichment programs to elevate incremental onboard revenue, embark on multi projects & event management eg. travel fairs / roadshows / trade events / cruise forums organisation
• Manage external creative ad / media / digital & social marketing agencies towards ship brand & tactical campaigns / projects timelines
• Copywrite, translate, vet & approve a full spectrum of local & regional marketing communications to ensure brand consistency & contents accuracy (ATL, BTL, digital & social media platforms)
• Orchestra media interviews, craft media releases and media responses for local & regional media interviews queries
• Reinforce set corporate brand guidelines and policies & procedures as a corporate brand advocate
• Conduct ship tours and host travel agents, media & strategic joint partners familiarisation cruises & Flycruise trips
• Execute portstay ship events, theme cruises, enrichment programs and other mega inaugural cruise events across the region
• Coordinate drone filming, 360 VR shoot, cruise & event photography and videography assignments
• Work closely with the Hotel Operations – Cruise Entertainment / F&B / Marine Operations / Retail / RWAS / Spa / Shore Excursions teams for homeported ships under countries of responsibility to innovate, showcase and implement onboard enrichment programs, theme cruises, promotional campaigns with internal stakeholders &/or with external strategic joint partners to create new bespoke cruises
• Embark on joint collaborations with National Tourism Boards for to manage joint coop campaigns & cruise development funds, consolidate supporting documentations and oversee proper financial audit process to fulfil the joint coop funds reimbursement
• Evaluate sponsorship proposals, contra agreements, and prepare sponsorship cruise letters
• Manage consumers’ enquiries and guest challenges to achieve top-notched service excellence
• Recommend & maintain annual marketing budgets, map out marketing communications plans, track campaign effectiveness and run post-mortem reports in association with marketing efforts for the respective regions / markets covered
• Garner market trends & cruise insights to generate management reports & presentations to achieve USP competitive edge for product innovation
• Any other adhoc assigned new projects and job responsibilities

QUALIFICATIONS AND EXPERIENCE

• Candidate must possess a Degree in Business, Marketing, Mass Communication, Hospitality & Travel Tourism or other related disciplines
• Minimum 3 - 5 years of relevant in Marketing, Hospitality & Travel Tourism work experiences, with regional exposure is a plus
• Able to work swiftly in a fast-paced and dynamic environment, under minimal supervision across multiple regional markets and different time zones concurrently
• Exceptional time management & delivery of top-notch quality work with high volume turnover to meet tight deadlines
• Display great passion & good work aptitude, strong sense of urgency and personal integrity
• Excellent interpersonal skills, analytical skills, creative thinking, keen eye for detail and sharp business acumen
• Effective presentation, negotiation and multi-projects management skills are required
• Well-versed in MS Office, HTML, Adobe Photoshop software is a plus
• Must be able to travel to Asia Pacific and Middle East and North Africa region when required, up to 35% of the time

Primary Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

Responsibilities Include

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

Job Requirement

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

Primary Responsibilities

To support Assistant Vice President Technical Operations and Procurement in managing the Technical Purchasing operation functions, including overseeing the execution of the Sourcing, checking on AMOS Purchase Requisition and verifying Purchase Order, develop cost reduction strategies and ensuring all Policies and Procedures are complied with.

Responsibilities includes

Achieve operations efficiency in the Sourcing and related administration process.

• Assign or re-assign workload among officers to optimize work completion based on Purchase Requisition outstanding and backlog control.
• Ensure timely and accurate processing of all purchase requests and delivery.
• Verify on Purchase Order Changes and Delete Form in accordance with Departmental Authority Limits (DAL).
• Check Amos Purchase Requisitions and Purchase Order in accordance with DAL.
• Attend delivery status meeting on Purchase Requisition and Purchase Order with the team and hold discussion with user/ Finance.
• Plan and supervises for operational need for deployment of vessels and dry docking projects.
• Follow up with purchasers on the Purchase Requisitions and Purchase Orders reports and ensure timely and accurate update by purchasers for submission and coordinate for a discussion meeting with respective ships.
• Chair weekly departmental meeting.

Improve intra-department and inter-company communication towards teamwork.

• Manage communication on a daily basis with consistent, support and communication with Fleet Operations and others.
• Resolve and ensure that all issues and complaints are addressed in a timely and in a professional manner in accordance with policies and procedures.
• Identify areas for improvements so as to avoid any issues or recurrence of complaints.
• Review and improve purchasing process and bottlenecks of new technology and management tools.

Achieve savings target on portfolio purchases.

• Guide officers towards achievement of cost savings initiatives/projects with supervision and knowledge transfer.
• Plan for potential savings.
• Involves and advise officers on negotiation strategies and tactics.

Qualifications and Selection of vendor

• Review suppliers performance and ensure are within agreed service levels and supplied goods and/or services are in conformance to quality expectations.
• Work with the team in execution of tender exercises and contract management.
• Attend exhibitions to gain a wider scope of exposure of the latest market product main aim to obtain a competitive price for the company.

Others

• Ensure proper coordination of logistics arrangement for consolidation, efficient and cost effective deliveries.
• Any other duties, which may reasonably be requested from, time to time.

Job Requirement

• Degree Holder or possesses a professional Marine Engineer or Deck Officer Certificate of Competency with sea going experience.
• At least 4 years’ experience in Purchasing in the Marine field.
• Good leadership, management and analytical skills.
• Computer literacy in Microsoft Office/ Excel; knowledge in AMOS will be an added advantage.

Primary Responsibilities

Manage and monitor cabin inventory and pricing for each market segment with maximizing yield.

Responsibilities Include

• Coordinate and work closely with Mass and VIP teams in addition to the Cruise sales teams on cabin revenue/ inventory management to optimize the Yield.
• Review and recommend onboard product to increase rate of occupancy and/or maximize the average revenue per available cabin.
• Maintain, setup and monitor inventory in booking systems.
• Work on RW@Sea booking promotions based on given costing to increase booking rate.
• Work on pricing of RW@Sea products based on different market segments.
• 1 – 3 times cruising or travel required within a year.
• Other duties that may be assigned on an ad hoc basis.

Job Requirement

• Diploma / Degree holder either in Statistics, Administration, Management Studies or related disciplines.
• 1-2 years working experience in analysis or business management development, and/or experience in Yield Management or gaming industry will be an advantage.
• Yield management strategy, Managerial skills & Communication, analytical skills required.
• Self-motivated and self-disciplined, able to work independently.
• Good knowledge of application software including MS Word / Excel / PowerPoint.

RESPONSIBILITIES

Be part of a dynamic team of VIP Casino Marketing professionals, to develop new and manage assigned accounts under RW@SEA.

• Execute and maintain all premium business initiatives relating to RW@SEA membership from designated target markets.
• Implement and help manage all promotions/ campaigns to increase the awareness of RW@SEA membership and encourage visitation and drive revenue growth.
• Thorough knowledge of the product with the ability to analyze customer behaviors.
• Execute and analyze programs for attracting, retaining and reactivating customers, based on short and long term analyses of customer trends.
• Assist in the implementation of systems to develop a thorough understanding of the relevant customer segments. Inclusive of this is the solicitation and measurement of customer feedback on matters including product, pricing, service, programs, promotions and offers, and using this information to develop future initiatives.
• Accurate & timely reporting on performance versus targets, competitor activities, customer satisfaction with membership and customer feedback.
• Regular Cruising onboard vessels is required to keep an up-to-date knowledge of the customer experience as well as to develop good relationships with RW@SEA members.
• Perform any other ad-hoc duties related to the job functions required by the management.
  
  Qualifications and Experience
• Min 3 years’ experience in the gaming industry or customer relations related fields
• Demonstrates strong business acumen with qualifications in a business or marketing field.
• Ability to develop relationships and communicate effectively across all levels of the organization.
• Display a high commitment of customer service.
• Is a team player who motivates others to work effectively within the team.
• Adopts and implements new approaches and practices to meet changing circumstances
• Achieves agreed business objectives and accepts accountability for results.
• A target-driven attitude with flexibility to work any shift on any day of the week and with flexibility to travel as required

Responsibilities

• Provide support to International Sales team in the preparation of group quotation, event order, and handling of operational requests and other administrative duties assigned.
• Handle all enquiries from travel/business partners.
• Maintain excellent working relationships with travel/business partners.
• Handle invoicing and billing for outstanding payments from travel/business partners.
• Maintain quality service by establishing and enforcing organization standards.
• Work closely with all relevant stakeholders to ensure business effectiveness.
• Represent Resorts World Cruises in relevant roadshows and other sales events.
• Conduct ship tours and host familiarization cruises & Fly Cruise trips.
• Ensure work processes are in compliance with audit requirements.
• Any other duties assigned.

Qualifications and Experience

• Minimum O Level with minimum 3 years’ experience in sales.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Good organization skill and meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

RESPONSIBILITIES

• Develop and implement strategic sales plans to achieve the targets set for Thailand, Vietnam, Cambodia, Myanmar, UK & Europe markets.
• Develop and drive marketing activities that engage customer interests, increase brands and products awareness, and support the attainment of revenue targets.
• Monitor expenditure budget to meet with organizational expenditure requirements.
• Work closely with business partners on joint promotions and strategy planning.
• Constant updates on Resorts World Cruises deployment schedules, cruise prices, cruise information, promotional campaigns, and marketing related collaterals to assist business partners in their Sales & marketing campaigns.
• Work with Marketing team on marketing collaborations, road shows and consumer campaigns that generates massive awareness and sales leads.
• Manage operational issues including cruise bookings, cabin blockages, cabin inventory, group arrangements and special programs, etc.
• Conduct, ship inspections, training, familiarisation cruise etc. to potential business partners.
• Participate in trade events to find new partners and avenues to promote Resorts World Cruises.
• Any other duties assigned.

REQUIREMENT

• Minimum Polytechnic Diploma or A Levels with 8 years’ experience in sales with a proven track record of exceeding revenue targets and effective leadership.
• Strong business acumen and critical thinking skills.
• Self-motivated individual who can work with minimal supervision.
• Proactive, result oriented, with can-do attitude and capacity to think out of the box.
• Strong persuasive communications skills both written and verbal / presentation.
• Strong decision making and collaboration skills.
• Have good organization skill and be meticulous paying attention to details, and able to perform under pressure.
• Proficiency in MS Office, Excel, Words, PowerPoint

Job Responsibilities

• To provide timely and accurate sales support to the Travel Agent Sales Team and the Travel agencies.
• To meet and exceed the sales target of the ship under the Resorts World Cruises.
• Provide sales support to the Travel Agent Sales Manager in the preparation of group quotation, Event order, and handling of operational requests from travel agents and other administrative duties assigned.
• Handle all calls and email enquiries from travel agents.
• Maintain excellent working relationship with the business partners.
• Handle any invoicing and billing for outstanding payments from travel agents
• Maintains quality service by establishing and enforcing organization standards
• Work closely with all relevant stakeholders to ensure business effectiveness.
• Conduct site inspection to promote event on-board and cruise with groups as business required.
• Representing RWC at relevant roadshows, NATAS Travel Fair and other sales events.
• Ensure work processes are in compliant to audit requirements
• Any other duties assigned.

Job Requirement

• Have past Travel Trade Experience.
• Proficient in MS Office (MS Word, Excel, PowerPoint)
• Meticulous and able to multi-task in a fast-paced environment.
• Positive team player with good communication skills

Job Responsibilities

• Oversee the day-to-day management of the company sales booking site, ensuring content accuracy, functionality, and optimal user experience.
• Collaborate with the marketing team to update website content, including product information and promotions.
• Manage the e-commerce platform, ensuring smooth transactions, order fulfilment, and customer satisfaction.
• Collaborate with sales team to implement online sales strategies and promotions.
• Provide administrative support, maintaining customer databases and generating reports.
• Utilize web analytics tools to track website traffic, user behaviour and conversation rates.
• Analyzing data to determine what content should be added to the website to increase traffic or improve conversion rates.
• Generate regular reports on web performance, e-commerce sales, and key performance indicators (KPI).
• Performs other related duties as assigned.

Job Requirement

• Diploma in Business Administration, Marketing or related field.
• At least three years of related experience highly preferred.
• Proven experience in web administration and e-commerce management.
• Strong understanding of online sales strategies and customer management.
• Proficient in web analytics tools (Google Analytics, etc) and content management system (CMS).
• Strong analytical and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Familiarity in SEO nest practices and digital marketing concepts.

Duration - Immediate for 3 months

Working Hour - 9am to 6pm (Monday to Friday)

Hourly Rate - $12

Job Responsibilities

• Preparation and Manual System Triggering in the Booking System.
• Assist with system reconciliation to the booking system.
• Assist with manual billing and document grooming.
• Assist with payment booking and tracking.
• Any other ad-hoc tasks as reasonably requested by the management.

Job Requirement

• Knowledgeable in the usage of Microsoft Excel
• Organized and meticulous in handling numbers and data.