Total 3 communications manager job vacancies in SCB - Science Centre Building

[What you will be working on]

The officer will be part of the team that works closely with CBA to formulate precinct-wide initiatives to raise awareness and drive engagement with the precinct. He/She will also work closely with precinct stakeholders and associations to drive stakeholders-led marketing efforts such as Chinatown New Year Celebrations, River Hongbao, Five Footway Festival, Qi Xi Fest, and Chinatown Mid-Autumn Celebrations.

The officer will oversee one or two key assets in Chinatown such as Chinatown Heritage Centre, Chinatown Street Market and Chinatown Visitor Centre. He/ She will ensure that we leverage and maximise the tourism value of these assets to showcase the precinct’s heritage and culture, deepen visitor experience and maximise tourism returns.  He/ She would need to work closely with the appointed operator(s) to ensure that the asset(s) are well managed and there is robust programming such as events, workshops and activities as well as strategic marketing plans to drive visitorship and enhance visitors’ experience.

To achieve the above, the officer should adopt a strategic and holistic view to align plans with other agencies. This involves shaping available land sites, assets, and offerings to drive the tourism agenda and ensure alignment with the Board’s strategic vision for the precinct. He/ She will also work closely with our Marketing colleagues and Regional Offices to ensure alignment and provide updated and relevant content to facilitate the marketing of our cultural precincts in the respective marketing channels.

[What we are looking for]

• At least 5 years' working experience

• Strong oral, written and presentation skills

• Strong stakeholder management and interpersonal skills

• Good negotiation skills

• Good multi-tasking ability with attention to detail 

• Comfortable with numbers and meticulous in paperwork

[What you will be working on]

Management of STB Corporate Social Channels

• As a Strategic Communications Social Media Manager, you will manage STB's social media corporate channels, namely STB Instagram, Facebook and LinkedIn, to increase followers and engagement, develop advocates, and build STB’s corporate reputation as aligned with our strategic messages. The work involves developing a cohesive content calendar that support the Board’s strategic objectives and key messages, creating engaging content and managing our social media community.

Key responsibilities include:

• Oversee STB’s corporate social media strategy, social playbook and guidelines.
• Editorial and content planning: review existing and upcoming content, plan and execute editorial calendar, plan and execute content development, including creating content (copywriting, images, videos, audio, infographics). Other activities include event/on-ground coverage, overseeing and/or conducting live streaming, and managing issues and crises.
• Manage social media community. This includes responding to comments and adopting relevant tactics to manage comments that breach house rules or etiquette.
• Monitor social media performance: track performance of each channel and post, provide weekly updates, generate adhoc reports when required

Others:

• Corporate logo guardianship - to oversee corporate logo guidelines, provide guidance and facilitate usage with both internal and external stakeholders etc.
• Support media monitoring efforts across all media and social channels. 
• Support for corporate industry events such as Tourism Industry Conference and Singapore Tourism Awards etc.

[What we are looking for]

• At least 3 years of social media management experience, including areas like planning of social calendar, development and curation of social content and copywriting, paid social media advertising, social media monitoring etc. 
• Experience in developing and executing corporate and strategic communications plans to effectively drive the board’s strategic messages through various channels and platforms such as through social media, media channels, PR plans etc.   
• Highly organised with strong project management and organisational skills
• Able to multi-task and manage multiple projects, work well under pressure within tight timelines
• Strong team player and collaborative with good interpersonal skills to manage both internal and external stakeholders
• Strong verbal and written communication skills

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

[What you will be working on]

You will oversee and administer STB's business grants. This includes: (i) ensuring grants are effectively used to achieve tourism outcomes and meet tourism industries' needs, (ii) ensuring policy compliance, and (iii) analyzing and reporting the portfolio grant performance. Key work scope includes:

• Review existing grants schemes regularly and/or develops new grant schemes to ensure its relevance in meeting STB's strategies and the needs of tourism businesses. This includes enhancing the efficiency in the administration of these schemes. 
• Oversee the administration of STB's grants. You will work with business units to provide advice on how to achieve grant outcomes, balance business needs and ensure policy compliance. 
• Monitor and report the grant schemes' budget utilization and performance target achievements. 

You will be required to work closely with business units internally across STB. Externally, you will need to maintain good working relationship with other government agencies and various teams within Ministry of Trade and Industry (MTI). 

[What we are looking for]

• At least 3 years of work experience, preferably in areas of policy development and grants management (e.g. grant design, process, and policy reviews)
• Experience with business data analytics (e.g. basic analysis tools such as Excel, analysis, and recommendation of data findings)
• Good verbal and written communication skills
• Strong interpersonal skills to manage stakeholders (both internal and external) 
• Meticulous and detail-oriented