Total 13 job vacancies by Santen

• With the support of Global Procurement, develop the strategic sourcing plan & robust category management to drive cost improvement through strategic sourcing and effective negotiation.
• Drive procurement strategy for indirect procurement categories (Professional Services, IT, Marketing, Facilities, Travel, Meetings, etc).
• Establish trusted business partner relationships, provide effective business support to ensure quality of supply at optimum Total Cost of Ownership (TCO) with optimized business results including supply assurance, cost, quality, service, innovation & sustainability.
• Implement performance monitoring systems to ensure supplier compliance and continuous improvement.
• Lead Supplier Selection Activities and drives supply base optimization. Lead negotiations and complete contracts with complex suppliers.
• Provide input on risk mitigation, business continuity, cost management and operation strategies.
• Lead and drive the implementation of Coupa and the P2P process across Asian countries,ensuring alignment with the global approach.
• Define standard operating procedures for Asia’s sourcing process and ensure strong adoption.
• Monitor “Procure-to-Pay” end-to-end tools and processes, recommend and implement changes and improvement on a continuous basis to optimize workflows, reduce administrative burden and ensure compliant procurement practices.
• Ensure compliance with company policies and regulations.
• Collaborate with global procurement counterparts to ensure alignment with global procurement strategies and take the lead on certain global spend categories.
• Engage with regional teams, such as finance and operations, to support procurement initiatives

1. Considering impact on subject/patient safety and product value maximization from development to post-marketing stage.

2. Flexible mindset and refined negotiation skill to achieve challengeable targets.

3. Act as Product Safety Lead with responsibility for risk management activities as below for Santen investigational and post-marketing products.

• Preparation of signal assessment documents
• Creation of action plans to mitigate/manage product risks
• Development and maintenance of product Core Risk Management Plans (cRMP) and Company Core Safety Information (CCSI)
• Preparation of aggregate safety report such as PSUR
• Development of clinical trial relevant documents such as DSUR, safety management plan, periodic risk monitoring of investigational products
• Preparation for safety relevant documents at NDA/MAA dossier in cooperation with other SV members and relevant stakeholders
• Contribute to R&D project as a representative of SV with scientific and strategic input.

4. In addition, provides support to SV related activities/projects globally according to the direction made by head of Pharmaco-Epidemiology at any given time.

The responsibilities can be grouped into below main areas:

Supply Constraint Management:

• Oversee end-2-end supply chain operations across all parts of SCM, highlight potential constraints/ concerns in a timely manner, support in solution finding process and escalate on-time (if necessary) to the Management.
• To understand the root cause/ background of any supply constraints and issues, follow-up with respective stakeholders on the actions and timelines and work closely with the SCM team to resolve the issues.
• Support the constraint process and is pro-active in driving problem-solving initiatives and help set up corrective measures as and when required.
• Work closely with Local SCM Team to prepare and report any out-of-stocks projections in local markets.
• Oversee the supplies arrangement of inbound shipment from manufacturing site and distribution center in Europe and Japan to Asia region.
• Ensure the overall SCM processes and timelines are being adhered strictly by all related SCM & Cross-Functional Teams.

Integrated Business Planning (IBP)

• Support the development of IBP activities and drive process standardization and optimization across all Regions.
• Perform in-depth analysis and prepare IBP reports with the focus on major product families, supply constraint, growth rate in alignment with sales and financial projection.
• Identify gaps, business risks and communicate/ escalate to key stakeholders accordingly.
• Collaborate with and drive multi-disciplinary teams in executing projects/ processes with excellence and expediency.
• Responsible in identifying and mitigating issues with regards to change management.

KPI Management

• Coordinate and ensure data from respective stakeholders/ functions are provided in a timely manner.
• To generate, develop and prepare reports and presentations for communication to relevant stakeholders.
• Provides analytical support to SCM projects and/or dataset to enhance supply chain efficiency.
• Streamline current reporting into new trackers and/or PowerBI dashboards that cater to the business needs.
• Support data validation, implementation of new process and provides documentation (e.g training materials/ work instructions) on newly developed trackers and dashboards.
• Support the alignment of any new KPIs to be measured and ensure standardization across the Regions.
• Senior Data Analyst - Inventory and KPI Management 

Others

• Implement new process improvements for SCM Asia.
• Support any ad-hoc activities, initiatives, and projects under SCM Asia Control Tower.
• Perform other duties as assigned.

Global Projects and Products Accountability

• Provide pharmaceutical formulation and fill finish sciences and technology leadership for programs, projects and activities related to Santen pharmaceutical product(s) to ensure business priorities and targets are met (e.g., New Product Introductions, product transfers, change management, regulatory submissions, etc.). 
• Build and maintain the knowledge and history of the Santen pharmaceutical products formulation and fill finish (i.e., for API to Finished Product) from late-stage development (i.e., readiness for Phase III) throughout the commercial lifecycle, working in close collaboration with the respective Global R&D, MSAT and wider Product Supply functional teams. 
• Lead to deliver the assets pharmaceutical formulation and fill finish needs, identification, and mitigation of manufacturing, analytics, and primary container closure systems properties risks, as well as drive process characterization studies and strategies to support post-approval changes for the accountable product(s).  
• Create and establish best practices, knowledge sharing platforms with cross-functional and cross-divisional teams across the business (e.g., R&D, MSAT, QA, SC, Regulatory and Project Management) to ensure all Santen pharmaceutical products are maintained in compliance with current international guidelines and requirements. 

Global MSAT Accountability

• Drive with the respective R&D and GPS functions, the global harmonization and standardization of procedures and methodologies for Santen product late-stage pharmaceutical formulation and fill finish development, primary container closure systems compatibilities, specifications and stability requirements, incl. applying and/or introducing PAT, DoE and QbD approaches (i.e., for API to Finished Product). 
• Develop and establish the GPS formulation and fill finish sciences and technology and primary container closure systems selection decision gates for the development of late-stage product readiness confirmation to enable sustainable and reliable phase III clinical material manufacture and future commercial supply. 
• Contribute to the drafting, review and/or approval of current and new (internal) global and/or local standard operating procedures and guidelines, related to the new roles and responsibilities of the FSTL and Global MSAT organization. 

Technology Transfers of Formulation and Fill Finish Processes 

• Lead the pharmaceutical formulation and fill finish transfer teams of both sending and receiving sites (i.e., internal and/or external with CDMO counterparts) to successfully execute the implementation of all formulation and fill finish processes required for the project, by ensuring all planned activities, timelines, resources, and investments are assessed, planned, executed, and delivered in a timely manner and in budget. 
• As a core member of the project leadership team, the FSTL will be reporting the formulation and fill finish processes transfer project progress to the assigned Global Project Lead. 

Single GPS Point of Contact (SPOC) for Due Diligences

• The Formulation & Fill Finish Sciences & Technology Leader will support Due Diligence assessments of new in-licensing products and/or new assets acquisitions for all pharmaceutical formulation and fill finish sciences and technology evaluations. 

Complex Investigations/Improvement Needs for Product(s)

• The Formulation & Fill Finish Sciences & Technology Leader will lead the assessments of complex pharmaceutical formulation and fill finish sciences and technology investigations or requirements for improvement of formulation processes and procedures for products, incompliance with current international guidelines, requirements and/or applicable registrations in Santen territories. 
• She/he will derive the necessary root cause investigation approaches and mitigation strategies to ensure quick turnaround of faced challenges and paced product supply recovery. 

Pharmaceutical Formulation Specific eCTD Sections Oversight

• Own Pharmaceutical Formulation & Fill Finish specific eCTD sections globally for the Santen pharmaceutical products to ensure consistency of content and compliance with all applicable international guidelines and requirements. 

Training

• Own the Training Curriculum for her/his Job Profile and provide the necessary training and support to new associates joining this position. 

Audit Support

• Maintain her/his work in a constant state of “inspection readiness” level and provide the necessary support in any internal or external audit. 

• Seek new collaborative opportunities with external partners mainly in Asian region as well as globally by collaborating with Research Coordination members.
• In the course of the cooperative works with team members, support to carry out the collaboration management tasks.
• Build a close relationship with scientists mainly in Asian region, capture UMN in the region, and provide feedback with team members.

• With the support of Global Procurement, develop the strategic sourcing plan & robust category management to drive cost improvement through strategic sourcing and effective negotiation.
• Drive procurement strategy for indirect procurement categories (Professional Services, IT, Marketing, Facilities, Travel, Meetings, etc).
• Establish trusted business partner relationships, provide effective business support to ensure quality of supply at optimum Total Cost of Ownership (TCO) with optimized business results including supply assurance, cost, quality, service, innovation & sustainability.
• Implement performance monitoring systems to ensure supplier compliance and continuous improvement.
• Lead Supplier Selection Activities and drives supply base optimization. Lead negotiations and complete contracts with complex suppliers. 
• Provide input on risk mitigation, business continuity, cost management and operation strategies.
• Lead and drive the implementation of Coupa and the P2P process across Asian countries, ensuring alignment with the global approach.
• Define standard operating procedures for Asia’s sourcing process and ensure strong adoption.
• Monitor “Procure-to-Pay” end-to-end tools and processes, recommend and implement changes and improvement on a continuous basis to optimize workflows, reduce administrative burden and ensure compliant procurement practices.
• Ensure compliance with company policies and regulations.
• Collaborate with global procurement counterparts to ensure alignment with global procurement strategies and take the lead on certain global spend categories.
• Engage with regional teams, such as finance and operations, to support procurement initiatives

The role holder actively works with the global platform leads for Cloud, Connectivity and Workplace systems including, regional Infrastructure team members. Furthermore, he/she collaborates with Service Operations, which provides Workplace & end user support, and with Digital teams to deliver improvements to the Santen Workplace environment. He/She acts in line with and is comfortable with the following tasks and activities:

• Considers and advises solutions from a global perspective, works with an international mindset and incorporates diversity in people and culture into his/her practice
• Assess the business value Cloud and IT Infrastructure and solutions delivery and explains clearly how it benefits Santen in business language
• Performs assessments, reviews and creates plans for improving Santen Cloud and Workplace system solutions
• Creates designs and architecture based on best practice and in line with Santen Enterprise Architecture processes
• Drives external partners and collaborates with Santen internal team to generate requirement specifications in the Workplace systems domain
• Manages projects, end to end, to design, resource and implement new solutions
• Developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Reports monthly to manager about KPIs, achievements, risks and challenges within area of responsibilities
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices

IS Strategy and Project Portfolio

• Understand Santen’s business environment, business model and company strategy
• Is one of many drivers of the Cloud and Workplace road-map with Core Infrastructure leadership team
• Understands and builds expertize on Azure, Microsoft 365 and Amazon cloud platforms and supports IT teams to build the right solutions directly

Project Initiation and Execution

• Steers projects to implement new solutions including developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Coach project members from project kick-off to closure, so that the project meets its objectives in terms of deliverables, costs, timelines and business value
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management, communication training and support services needed
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs and SLAs in place or to be developed
• Ensures smooth transition of IT projects from project phase to operational phase thus supporting regional service operation

Team and domain management

• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach

Stakeholder Relationship and Vendor Management

• Maintain good working relationships with internal stakeholders
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs and SLAs in coordination with the governance in place.
• Challenge organization and governance in place to propose and implement improvements

Business Partnering

• Business partnering and decision-making support for driving performance to achieve strategic and financial objectives
• Process Lead for strategic and annual planning, forecasting & performance management
• Drive for strong collaboration within Asia Region finance team – coach and train Asia Finance community for FPA deliverables
• Take leadership to optimize cross functional processes and collaboration to maximize impact on business, customers and teams

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Business Partner for the Alliance Cluster

• Act as key business partner to Strategic Alliance group which manages all export markets, support product launch analysis, work with commercial lead on pricing strategy to ensure sustainable profitability

Management Reporting

• Ownership of reporting suites for Santen Asia. Managing and consolidating reports in monthly /quarterly /yearly cycles. Responsible for commentary to assist commercial teams to get insight of the reporting cycles
• Implement and drive monthly financial review process at country level and champion its standardization
• Perform monthly forecast, annual budgeting, analyze data, variance analysis, consolidate commentaries for actuals and forecasts, support monthly reviews and provide valuable input for decision making
• Work across departments and countries to prepare budgets and consolidate them into one overall corporate budget
• Propose and drive cost saving initiatives to business/functions at business unit level

Project Management

• Support Head of Finance, Asia and partner with business and functional teams in projects and strategic initiatives such as new business models, system implementation
• Lead and drive ad-hoc projects, as and when assigned

Finance System Control

• Develop front-end planning and reporting platform which is sanctioned by Global Finance
• Harmonize expense line items, ensure standardization of expense reporting code between ERP, Reporting Module alignment across Asia Region + Countries + Global Finance team
• Maintain and own process of Santen Asia reporting system. Act as the key user and point of contact between corporate HQ and regions to coordinate and implement upgrades and escalations point for systems issues
• Assist in the implementation of Global FP&A projects, contribute to setting of new Global, Region and Country KPI(s)
• Identify and implement KPI(s), performance management tools to measure and track business performance in the Region

Asia Regional FP&A

• Measure and track business performance in the Asia region on a monthly basis
• Provide monthly regional management P&L reports to the Asia management team 
• Manage key processes of a) annual Budget planning with guidance, key milestones, and target setting, and b) quarterly Forecast updates in collaboration with the Corporate Planning across the Asia region
• Support Head of Finance-Asia to drive initiatives and projects, by partnering with business and functional teams, such as new business models, M&A, and system implementations
• Business partnering and decision-making support for driving expected performances and achieving strategic objectives and financial goals
• Take leadership to optimize cross-functional processes and collaborate to maximize impact on businesses, customers, and teams
• Drive transformation and simplification of business processes with development of mindset to success
• Drive strong collaboration with country finance teams – provide coaching on FP&A related deliverables, business cases analysis, scenario planning and simulations
• Partner with CFU/HF/CF to ensure financial KPIs and reporting requirements
• Perform a standard costing process for Asia RDC operations – manage control principles and procedures in collaboration with SCM team
• Manage Finance master data in existing ERP and for the future SAP project.
• Establish strong functioning FP&A team for Asia Region - lead, coach and develop FP&A analysts

Country FP&A for Singapore/Alliance Cluster

• Perform quarterly forecast, annual budgeting, and monthly performance reviews with reconciliation analysis between actuals and forecasts
• Provide valuable input for decision-making support such as new product launch
• Work with functions to prepare budget / forecasts and consolidate them into country P&L
• Collaborate with Market Access function on pricing strategy and price setting, provide financial analysis to safeguard gross margin and ensure sustainable profitability

• Evaluate and implement sales enablement technologies, CRM system and other operational tools to streamline sales operations, improve data visibility and enhance business decision making
• Increase and optimize sales force utilization for corporate CRM and PowerBI dashboard by providing adequate trainings to the SMs/MRs.
• Provide CRM / BI technical support and assistance to Asia countries whenever is required
• Assist in delivering CRM/BI solutions trainings to local admin and sales force as per required
• Assist in UAT for CRM/Power BI dashboard enhancement
• Assist in developing reports for region Asia and country tracking
• Assist in performing data mapping / matching for BI solutions project
• Identify sales and activity data quality issues and provide necessary correction actions as per required
• Work closely with cross-functional departments (sales & marketing) to align sales strategies and business objectives
• Sharing best practices with Asia countries and Global Commercial Operation (whenever applicable)

As the point of contact and Lead for our global Learning & Development (L&D) agenda, this role is accountable for developing, executing, and maintaining the future L&D strategy and framework with the following job scope:

• Learning needs analysis (including interviews) with business leaders
• Strategy creation, implementation, and process ownership of global L&D framework
• Creation of global competency framework or skill foundation to drive L&D framework
• Skill assessment and/or skill mapping support for all employees globally
• Creation of global training catalogue
• Support creation of individual career development plans and selection of learning courses
• Support of training delivery and facilitation, if required in-house training courses in certain regions
• Vendor selection and management, including maintenance and strategic positioning of LMS
• Managing budget of future learning and training programs

Sales Planning:

• Demonstrate a high level of sales expertise and relationship management through product & diseases knowledge, selling skills, product presentation skills and customer management.
• Promote key products of the company by detailing the features, advantages,  benefits & unique selling points of company’s products
• Flawless execution of marketing and sales programs
• Accurate forecasting of sales

Customer-focused Selling:

• Shape customer behaviors through leveraging on appropriate resources and stakeholders, maintain high levels of customer satisfaction, build sales volume and deliver growth in market share
• Increase the awareness and clinical usage of Santen products through clinical information sharing and patient segments positioning

Territory Management:

• Maximize effectiveness and efficiency of territory management (call, reach, frequency, field days, DDD & IMS data analysis, etc.)
• Expand the business through acquisition of new accounts and listing of products into private accounts, pharmacies and hospitals
• Preparate and execute effective Territory Action Plan (TAP) through data analysis, field intelligence under the guidance of the Sales Manager
• Achieve and maintain good merchandising standards in assigned retail outlets

Valuation and Targeting:

• Ensure effective identification of high value customers
• Continuous maintenance of accurate target customer lists to optimize territory coverage through segmentation and targeting exercise

Tracking and Responding to Results:

• Achieve territory objectives and respond promptly to changes in the market
• Report on sales and business performance for aligned portfolio/channel which includes providing updates on competitor activity
• Provide feedback to managers regarding customers, markets and product performance/issues

• Additional functions as and when required and not limitation to the above.

• Design, develop, implement, maintain and review competitive Total Rewards programs for the region Asia to attract, motivate and retain talent
• Support regional and local HR as well as Talent Acquisition in the creation of competitive reward offers for new hires based on business needs, affordability and compliance with existing compensation and benefits structures
• Support the global annual income increase budgeting process for all countries in the region and make reasonable and data-based recommendations for merit increase budgets in alignment with regional and local HR and management
• Own the job grading process in the region, incl. job analysis, job titles and job descriptions; support Global Rewards in the grading of senior management jobs in the region
• Develop annual salary ranges for the countries in the region that enable the calculation of employees’ individual market pay positions/compa-ratios based on the obtained market data
• Support the global merit cycle and bonus calculation process, esp. by modeling and providing pay/merit matrixes for the countries in the region to ensure fair, competitive and performance-based salary adjustments
• Plan, administer and review Santen’s benefits programs and employee benefits offerings in Singapore, and support benefits programs in other countries in Asia
• Provide guidance and recommendations to managers in the region on all Rewards-related matters
• Manage all Rewards-related employee and manager communication in the region in close collaboration with regional and local HR by providing relevant and meaningful communication material
• Support Global Rewards in rolling out global Rewards initiatives, programs and processes, esp. by providing data as well as customizing and delivering global communication based on regional needs
• Ensure that Rewards practices of all kinds are in compliance with the respective countries’ legislation
• Stay updated of industry trends and identify opportunities to enhance existing Rewards programs, plans and policies in a cost-effective manner; monitor legislation changes that may have an impact on existing Rewards practices in the region and take actions as required
• Manage regional Rewards-related vendors as and when required to ensure effective service delivery, holding them accountable based on service level agreements