Total 3 job vacancies by Sdyney Pte. Ltd.

PERFORMANCE ARTIST MANAGER

The Performing Artiste acts, dances, sings and sometimes play musical instruments as part of their performances. He/She expresses emotions and presents ideas through body language, spoken language, facial expressions and actions. He/She also uses props in his/her act to express a concept more explicitly. He/She usually performs on stage in front of live audiences, or through camera for recorded programs. Types of performances performed by the Performing Artist include theatre play, musical, traditional dances and cultural acts or dances.

Tasks

Attend auditions or castings for a role in a play or performance.

Deliver performance smoothly and perfectly.

Participate in publicity events to promote production.

Rehearse with other actors and the producer to familiarise with the act.

Understand storyline and role of production from the producer and scriptwriter.

Work on comments and feedback given by the director, producer and other actors

Responsibilities

Provide upscale guest service experiences for clients

Ensure clients are properly greeted upon their arrival

Promptly address guests’ requests

Actively listen to and resolve complaints

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Manage guest relations team to ensure we comply with all standards and operating procedures

Appraise team’s performance and produce regular reports

Examine daily duties, assign tasks and check on progress

Analyze customer feedback from guests and online reviews and suggest ways to improve ratings

Establish friendly relationships with regular clients

Requirements and skills

Proven work experience as a Guest Relations Manager or similar role

Understanding of all bar management best practices and relevant laws

Proficiency in English; knowledge of other languages is a plus

Customer service drive with outstanding communication and active listening skills

Excellent problem-solving and multitasking skills

Leadership skills along with the ability to motivate a team into high performance

Ability to work flexible hours

Strong sense of responsibility and a professional presentation

Meeting with current clients to determine new opportunities for growth, such as adding new products or services

Meeting with prospective clients to identify new business opportunities

Analyzing data to determine which sales strategies are most effective for different types of businesses

Attending trade shows or other events where they can meet potential clients in person

Identifying potential customers’ needs, interests, and concerns, then suggesting solutions that fit their budgets and schedules

Coordinating with other departments to ensure that customer orders are processed accurately

Maintaining relationships with current clients in order to retain existing business and acquire new clients

Presenting new product lines or services to existing clients in order to increase sales

Developing training materials and managing sales staff to ensure they are knowledgeable about products or services offered by the company