Total 3 job vacancies by Seng Hong Company (private) Limited

Job Description

This role is responsible for managing and enhancing the company’s B2B online presence to drive sales and improve customer experience. This role involves overseeing day-to-day operations of B2B eCommerce site, implementing digital marketing strategies, analyzing performance metrics, and collaborating with cross-functional teams to meets business objectives.

Specific duties will include (but not limited to)

• Oversee the day-to-day operations of the eCommerce sales channel, including product listings, inventory management, and order processing.
• Manage and drive activities on popular eCommerce platforms such as Lazada/RedMart, Shopee, FairPrice Marketplace, Amazon, Pandamart, GrabMart, etc...
• Monitor and analyse platform’s sales performance to assess the effectiveness of strategies and campaigns. Identify trends, opportunities, and areas for improvement based on data analysis.
• Monitor inventory levels and collaborate with the supply chain team to ensure stock availability for order fulfilment, including processing returns and exchanges.
• Stay updated on eCommerce trends, competitive landscape, and emerging technologies to identify customer needs, preferences, and new opportunities.
• Update and maintain the company website and social media.
• Analyze and prepare sales data and statisticsfor internal and external business review. (regular business reviews with key customers)
• Build and maintain good relationships and communication with internal and external customers.
• Perform any tasks and projects which may be assigned by the GM from time to time

* Fresh Graduates are welcome to apply

Job Description:

• The Key Account Manager role is responsible for maximising sales and growing the brand equity for new and existing products under the distribution of Seng Hong in the Modern Trade channel.
• He/She will identify, evaluate and drive the growth of products which includes trading, house brand and agency brand for present and future.

Responsibilities:

• Responsible for the business performance through maintaining, building and managing the sales pipeline in assigned key accounts. (Major Supermarket, E-commerce, Independent Retailers)
• To establish strong business contacts with key retail chains and working closely with key decision makers and buyers, anticipating their needs and providing attractive, value adding service (i.e. trade marketing).
• Continually develop knowledge of the business climate, applications and competition for his/her defined accounts.
• To plan and execute sales plans and tactics for each key account that’s in line with company’s annual plan.
• Provide accurate sales forecasting through effectively managing customers’ inventory, collaborate for below the line activities and product listings.
• Analyze and evaluate key account sales trends and performance, market penetration, distribution width and depth and merchandising/promotional thrusts.
• Provide regular and quality feedback with action plans to the senior management on relevant matters such as market developments, competitors, policies, industry and how it could potentially impact the business.
• Deliver desire sales objectives and target set by company while managing trade promotion budget to maximize sales return.
• Constantly look out for opportunity to improve distribution, visibility and presence of the company's products and to drive sales growth.
• Develop short and mid-term plan in assigned accounts to stretch potentiality for all brands in our distribution portfolio.
• Perform periodic business reviews on key accounts to monitor performance
• Perform any tasks and projects which may be assigned by the management from time to time.

Requirements:

• Minimum 3 years of key account management experience within the FMCG sector
• Proficiency in Microsoft Office skills - Excel, Powerpoint. Outlook
• To have a Diploma or higher preferably in Business/Marketing or a relevant field.
• Deep understanding of the FMCG market
• A good team-player, highly motivated and outcome driven
• Able to work independently and function in a dynamic working environment
• Pleasant personality with good interpersonal & communication skill.

*Salary (commensurate with experience):

Up to $5500

Car Allowances + Petrol card

Mobilephone Allowances

AWS & Performance Bonus

RESPONSIBILITIES:

· Reporting to Foodservice Manager (HORECA/Foodstalls/Caterers)

· Attend to customers’ enquiry and develop new and potential customers.

· Establishing and maintaining long term relationships with existing and new customers

· Manage customers’ payment collection.

· Monitoring and feedback on market trends to improve sales

· Work closely with Purchasing Team to ensure that stock is readily available for customers

· Generation and reporting of weekly sales reports to the Foodservice Manager

REQUIREMENTS:

· Minimum ‘O’ Level/Diploma and at least 5 years’ experience in related field.

· Candidates with FMCG (baking ingredients) background would be an advantage.

· Ability to handle mandarin and dialect speaking customers

· Independent, resourceful and dynamic. A good team player and able to work in fast pace environment.

· Motivated and hardworking

· Computer and IT literate

· Possess class 3 license and own car.