Similarweb is the leading digital intelligence platform used by over 3500 global customers.

Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we haven’t stopped growing since!

We’re looking for a Market Intelligence Representative to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline. This role will report to our Director of Sales Development.

Why is this role so important at Similarweb?

We receive thousands of inbound leads through our free product, and many of them don’t yet know the value our marketing intelligence product can bring to their company. As a MIR, you will be the first touchpoint for these new prospects, proving to them the value of Similarweb by sharing relevant insights from our data. The relationships you build, and the meetings you are able to create for the sales organization, will have a direct impact on our sales pipeline. This is your chance to launch your hi-tech career in a supportive environment and provide real value to companies all around the world, from many different industries and verticals.

So, what will you be doing all day?

Your role as part of the Demand Generation team means your daily responsibilities may include:

• Conducting inbound calls, chats and driving demand generation to qualify relevant prospects that could benefit from Similarweb’s many digital intelligence solutions
• Finding relevant insights and data to share with prospects that showcase the true value that Similarweb would bring to their digital strategy
• Sharing these insights either verbally, or through email
• Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
• Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

This is the perfect job for someone who:

• Wants to launch a successful career in tech sales
• Proficiency in English
• Proficiency in other Asian languages
• Has a strong work ethic, and knows how to develop relationships
• Previous customer-facing or marketing experience would be an advantage
• Experience with Salesforce would be an advantage

Why you’ll love being a Similarwebber:

• You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Onsite

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.

We’re seeking a Senior Growth Analyst to drive our Global Verticals GTM to success! This role will report to the AVP of Field Growth within our Business Operations team.

As a main function of the Revenue Operations department, this role owns a regional funnel and is responsible for analyzing, tracking targets, and optimizing the sales funnel to drive revenue growth.

You will collaborate with the Sales, Account Management, and Client Services Directors and their teams to drive business insights, flag areas of risk and opportunity, enforce workflows, drive adoption, and track KPIs.

If you’re passionate about working with data, eager to create processes and solutions based on insights, and a leader and teamwork player, this is the right position for you.

So, what will you be doing all day?

• Conduct periodic analyses of quantitative and qualitative data to drive business insights and flag areas of risk and opportunity in our sales funnel;
• Act as the regional GM’s right hand and main Ops POC, facilitating data-driven decision-making processes;
• Implement global strategic initiatives to ensure alignment across different regions of the organization;
• Lead weekly meetings with Sales and Account Management Directors to support and track the performance of reps;
• Own and lead end-to-end team optimization initiatives related to the performance of the revenue motion and its KPIs;
• Build Salesforce dashboards for the teams, track daily and weekly KPIs, and optimize operational day-to-day processes;
• Work with the teams to drive the adoption and enforcement of operational tools and workflows;

This is the perfect job for someone with:

• 4+ years of experience in business analytics, business operations, and/or consulting roles - Must
• Strong analytical & operational skills – Must
• Previous Revenue Operations experience in SaaS B2B companies - Advantage
• Excel & Salesforce proficiency - Must
• Project Management Experience - Must
• International business experience in a global company - Must
• Working experience with HQ in another region - Advantage
• Ability to extract business insights and draw action items from data
• Strong presentation Skills
• Exceptional attention to details
• MBA - Advantage

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work where they can be themselves. We strive to create a workplace that reflects the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity, and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

Enterprise Account Manager Singapore (SEA & ANZ) - Hybrid

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 5000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for an Account Manager, Enterprise to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the Director, Account Management.

Why is this role so important at Similarweb?

Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic. As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data. In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.

So, what will you be doing all day?

• Managing and developing long-term partnerships with some of the world’s biggest brands
• Working closely with a customer to increase product adoption and engagement
• Identifying opportunities for upsells, and increasing the lifetime value of our customers and closing business with them
• Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs

This is the perfect job for someone who:

1. Minimum 3 years experience in account management in customer-facing roles
2. Demonstrated success running consultative sales processes in complex Enterprise organisations
3. Strong understanding of the digital marketing space and trends
4. Able to identify value drivers in recurring revenue business models
5. Strong presentation skills; feels confident presenting in front of senior management of prospective organisations
6. Team player who can collaborate effectively with colleagues and business partner
7. Closed business as an Account Manager (this is a quota carrying role and not a CSM function)

About the Account Manager, Enterprise team

Our Enterprise team gets to work with some of the most successful brands in the world and develop real relationships with them. You’ll have the unique opportunity to become a trusted advisor and implement strategies that help these companies succeed far beyond what they had imagined.

Why you’ll love being a Similarwebber:

You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

Diversity isn’t just a buzzword:

People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Hybrid

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 5000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for an Enterprise Account Manager to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the AVP APAC based in Singapore.

Why is this role so important at Similarweb?

Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic. As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data. In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.

So, what will you be doing all day?

• Managing and developing long-term partnerships with some of the world’s biggest brands
• Working closely with a customer to increase product adoption and engagement
• Identifying opportunities for upsells, and increasing the lifetime value of our customers and closing business with them
• Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs

This is the perfect job for someone who:

1. Minimum 3 years experience in account management in customer-facing roles
2. Demonstrated success running consultative sales processes in complex Enterprise organisations
3. Strong understanding of the digital marketing space and trends
4. Able to identify value drivers in recurring revenue business models
5. Strong presentation skills; feels confident presenting in front of senior management of prospective organisations
6. Team player who can collaborate effectively with colleagues and business partner
7. Closed business as an Account Manager (this is a quota carrying role and not a CSM function)

About the Account Manager, Enterprise team

Our Enterprise team gets to work with some of the most successful brands in the world and develop real relationships with them. You’ll have the unique opportunity to become a trusted advisor and implement strategies that help these companies succeed far beyond what they had imagined.

Why you’ll love being a Similarwebber:

You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-Hybrid

Team Manager, Inside Sales Singapore (Greater China Region)

at Similarweb (View all jobs)

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and supportive people.

We are looking for a Team Manager, Inside Sales (GCR) to join and lead our Greater China team!

Why is this role so important at Similarweb?

This is a leadership position to set the direction and provide support to the Inside Sales Team Individual Contributors. You will be responsible for strategic deal structuring, accurate deal forecasting, participation in client interactions, and working to upskill and improve the Sales Team’s conversions.

So, what will you be doing all day?

• As a Team Manager, Inside Sales you will lead an experienced team of new business professionals selling to SMB and Enterprise clients in Greater China
• Be responsible for managing, optimizing and scaling Similarweb’s world-class Sales Team in Singapore as we look to scale our new business motion focused on Greater China.
• Plan the sales penetration strategy for defined markets, identify human resource needs to implement strategy and increase the company reach.
• Use knowledge of Market Intelligence to effectively articulate our value proposition and benefits to prospects and clients across the Greater China region.
• Hiring, training, coaching and supervising a team of Sales Managers, empowering and enabling them to achieve their respective sales targets.
• Provide the appropriate infrastructure and resources to develop, track and grow the required expertise of each member of the organization - enabling career development amongst our reps is a key facet of the role
• Expected to exceed revenue and retention goals through efficient management of the full sales process and world class execution across the entire funnel
• Effective reporting and forecasting of existing business and new business
• Development of and contribution to the Greater China long term strategic plan.

*The term "Inside" at Similarweb refers to the SMB market*

This is the perfect job for someone with:

• 8+ years of total work experience
• 3+ years of proven experience as a Commercial Leader or Team Manager with a strong track record in building and running successful teams/business units focused on the Greater China Region
• Fluent in English and Mandarin (business level) to service customers in the Greater China Region
• Experienced in SaaS Sales
• Experienced and successful in developing and implementing end-to-end strategic business plans on a regional level
• Salesforce proficiency
• Strong understanding of the digital marketing space with experience in market Intelligence
• Solid interviewing skills with experience in hiring and ramping new sales representatives and account managers
• Excellent organizational and leadership skills with the ability to inspire, lead and motivate multiple teams
• Excellent communication, interpersonal and presentation skills
• Proven history of building and maintaining strong relationships with clients at a senior level

**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration.**

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

#LI-HYBRID

At Similarweb, we are revolutionising the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for a Sales Development Representative to build a strong sales pipeline of our ideal target clients in the Greater China Region, through effective outbound prospecting.

This role will report to the Director of Sales Development who is based in our Singapore office

Why is this role so important at Similarweb?

Similarweb’s digital intelligence solutions serve thousands of customers across many different industries and use cases around the world, and we haven’t even scraped the surface of our total addressable market.

As a Sales Development Representative, you will identify, engage, qualify, and set up new business meetings with our ideal target audience. These meetings will be managed, nurtured and eventually closed by Sales Managers (AEs). The role of SDRs is crucial to the health of our sales funnel, pipeline and new business motion. SDRs are also the talent pipeline for the sales organization - high quality candidates that have the desire and ability to progress in their career to more complicated full cycle sales as Sales Managers (AEs) or Account Managers (AMs).

So, what will you be doing all day?

Your role as part of the Sales Development Team for the Greater China Region means your daily responsibilities will include:

• Conducting sales development best practices with cold calling, email, voicemails, and social media using enablement technology to connect with new prospects.
• Utilizing prospecting and research tools to qualify accounts and create meeting opportunities with ideal personas.
• Strategizing with team members to innovate and improve the overall sales development process.
• Staying up to date with industry trends/market conditions to be expert in the industries you support.
• Participate in weekly team training in order to continuously improve and upskill as an SDR.

This Is The Perfect Job For Someone Who Is:

• Bilingual in English and Mandarin (Business Level) as we will be engaging with customers in the Greater China Region
• Exposure and/or experience in business development (inbound/outbound)

SHARP

• Dynamic thinker: continuously invests in adopting or adapting to think and respond to challenges critically and creatively.
• Creative: Finding creative solutions to resolve complex issues.
• Communicator: excellent both verbally and written.
• Tech savvy: Embrace advanced technology and incorporate it into your daily workflow.

DRIVE TO SUCCEED

• Goal driven: Motivated to achieve and exceed what is asked of them.
• Tenacious: Passion and grit are your currency and you know how to stay focused.
• Resilient: Can handle objections and not take them personally.

HUMBLE

• Adaptable: Able to adjust to changes quickly.
• Collaborative: Team player who knows how to work with others to achieve your goals.
• Coachable: Listening to feedback and apply accordingly.
• Emotionally Intelligent: Ability to manage both your own emotions and understand the emotions of people around you.

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits:

We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose:

Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword:

People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-ONSITE

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights!

Come work alongside Similarwebbers across the globe who are bright, curious, practical and supportive people.

We are looking for a Team Manager, Inside Sales (GCR) to join and lead our Greater China team!

Why is this role so important at Similarweb?

This is a leadership position to set the direction and provide support to the Inside Sales Team Individual Contributors. You will be responsible for strategic deal structuring, accurate deal forecasting, participation in client interactions, and working to upskill and improve the Sales Team’s conversions.

So, what will you be doing all day?

• As a Team Manager, Inside Sales you will lead an experienced team of new business professionals selling to SMB and Enterprise clients in Greater China
• Be responsible for managing, optimizing and scaling Similarweb’s world-class Sales Team in Singapore as we look to scale our new business motion focused on Greater China.
• Plan the sales penetration strategy for defined markets, identify human resource needs to implement strategy and increase the company reach.
• Use knowledge of Market Intelligence to effectively articulate our value proposition and benefits to prospects and clients across the Greater China region.
• Hiring, training, coaching and supervising a team of Sales Managers, empowering and enabling them to achieve their respective sales targets.
• Provide the appropriate infrastructure and resources to develop, track and grow the required expertise of each member of the organization - enabling career development amongst our reps is a key facet of the role
• Expected to exceed revenue and retention goals through efficient management of the full sales process and world class execution across the entire funnel
• Effective reporting and forecasting of existing business and new business
• Development of and contribution to the Greater China long term strategic plan.

This is the perfect job for someone with:

• 8+ years of total work experience
• 3+ years of proven experience as a Commercial Leader or Team Manager with a strong track record in building and running successful teams/business units focused on the Greater China Region
• Fluent in English and Mandarin (business level) to service customers in the Greater China Region
• Experienced in SaaS Sales
• Experienced and successful in developing and implementing end-to-end strategic business plans on a regional level
• Salesforce proficiency
• Strong understanding of the digital marketing space with experience in market Intelligence
• Solid interviewing skills with experience in hiring and ramping new sales representatives and account managers
• Excellent organizational and leadership skills with the ability to inspire, lead and motivate multiple teams
• Excellent communication, interpersonal and presentation skills
• Proven history of building and maintaining strong relationships with clients at a senior level

**At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration.**

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. Our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for a Team Manager, Account Management to build a strong sales pipeline of our ideal target clients.

This role will report to the AVP, Greater China and sit out of our Singapore location.

Your role’s daily responsibilities will include:

• Take day to day management responsibility for a team of Account Managers
• Manage and coach the team to successfully retain and grow their book of business
• Responsible for all people processes including hiring and onboarding new Account Managers on their team
• Provide ongoing coaching and training to ensure positive growth and skill development
• Develop strong relationships with customers, connecting with key business executives and stakeholders
• Work closely with teams internally, including Data, Customer Support, Billing, Product & Legal teams to ensure customer success and drive retention and expansion initiatives
• Conduct regular analysis to understand the root cause of team performance and actions to accelerate growth
• Directly manage the relationship with accounts when required
• Develop and iterate upon the Account Management playbook, detailing strategies to engage, retain, and grow accounts
• Accurately forecast renewal, upsell and cross sell revenues across the book of business
• Other responsibilities as required by the business

In-Office Policy - 4 Days In Office

At Similarweb we are all about building culture and as such we are an office first organization. We value daily collaboration with peers and all levels of leadership. We pride ourselves on offering free lunches, standing desks, all you can grab snacks, happy hours, quarterly night outs, company sponsored office events and much more. In other words, we are building a community and looking for people who want to be engaged and involved.

Similarweb is the leading digital intelligence platform used by over 3000 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas.

We help our customers succeed in today’s digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.

We’re looking for an Account Manager (Singapore) to help us retain and expand our relationships with existing customers of our Market Intelligence solution. This role will report to the Director, Account Management.

Why is this role so important at Similarweb?

Our Market Intelligence solution is used by thousands of companies, like Google and Walmart, to give them a competitive advantage in driving online traffic.

As an account manager, you will own the relationship with these customers, and work with key decision-makers to make sure they are getting the most value out of our platform and data.

In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.

So, what will you be doing all day?

Your role as part of the Enterprise team means your daily responsibilities may include:

• Managing and developing long-term partnerships with some of the world’s biggest brands
• Working closely with a customer to increase product adoption and engagement
• Identifying opportunities for upsells, and increasing the lifetime value of our customers
• Making sure that our customers are getting the most value possible from the product, and reaching their business goals and KPIs

This is the perfect job for someone who:

1. Minimum 3 years experience in sales or account management in customer facing roles
2. Demonstrated success running consultative sales processes in complex Enterprise organizations
3. Strong understanding of the digital marketing space and trends
4. Able to identify value drivers in recurring revenue business models
5. Strong presentation skills; feels confident presenting in front of senior management of prospect organizations
6. Team player who can collaborate effectively with colleagues and business partners

About the Account Manager, Enterprise team

Our Enterprise team gets to work with some of the most successful brands in the world, and develop real relationships with them. You’ll have the unique opportunity to become a trusted advisor, and implement strategies that help these companies succeed far beyond what they had imagined.

Why you’ll love being a Similarwebber:

• You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.
• You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization.
• We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.
• Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.