Total 20 job vacancies by Sin Kang Tcm Clinic Pte. Ltd.

Nutrition Support:

• Provides nutrition assessment, nutrition support, counselling and education to customers and carers individually or in groups.

• Provides intervention in therapeutic diets for special dietary requirements.

• Participates in delivery of nutrition education programmes for customers, public and health care professionals and staff.

• Acts as a resource person on issues regarding nutrition and dietetics when applicable.

• Develops and update patient education materials for nutrition counselling and education.

• Create training materials such as manuals, presentations, and videos that are specifically designed for our health products.

New product development (NPD):

• Source for contract manufacturers to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

• Review formulas and ingredient/ design statements for new product that is compliant with Singapore HSA regulations.

• Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

• Work with contract manufacturers for safety assessment and stability study of products.

• Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

• Work with HSA to finalise label text of products and with designer for packaging design.

• Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

• Research market prices, create accurate product costing data and propose product pricing.

• Present new product for management’s review.

Job Qualifications

• Minimum qualification is a Degree in Dietetics

• Must have at least 2 years of clinical work experience

• Bilingual in English & Mandarin (to manage documentations in Chinese language & communicate with mandarin speaking employees)

• Excellent written and verbal communication skills

• Must be able to work independently with minimal supervision

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Sin Kang TCM Singapore Clinic is recruiting Full Time TCM Tuina Massage Therapists for upcoming period!

新加坡Sin Kang中医药房现在正聘请全职中医按摩治疗师!

Job Descriptions:

• Handling and managing patient satisfaction
• Performing therapy such as Tuina, Cupping, Guasha, Osteopathy Bonesetting Post and Prenatal etc.
• Performing clinic's daily operations such as maintaining hygiene standards
• Sales of health services or products (attractive commission scheme)
• Any other tasks as assigned

Job Requirements:

• Possess at least ITEC/NITEC/WSQ/CIBTAC or equivalent Singapore certified massage certificate
• Basic IT knowledge
• Good communication skills and customer relationship skills
• Friendly personality, cooperative and work well with co-workers
• Be open to learning new thing
• Good in time management
• Must be able to work on weekends and public holiday

Work Location: Multiple locations across Singapore!

Interested candidates, kindly call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Nutrition Support:

• Provides nutrition assessment, nutrition support, counselling and education to customers and carers individually or in groups.

• Provides intervention in therapeutic diets for special dietary requirements.

• Participates in delivery of nutrition education programmes for customers, public and health care professionals and staff.

• Acts as a resource person on issues regarding nutrition and dietetics when applicable.

• Develops and update patient education materials for nutrition counselling and education.

• Create training materials such as manuals, presentations, and videos that are specifically designed for our health products.

New product development (NPD):

• Source for contract manufacturers to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

• Review formulas and ingredient/ design statements for new product that is compliant with Singapore HSA regulations.

• Conduct or work with contract manufacturer for efficacy assessment, literature review, product trial and testing.

• Work with contract manufacturers for safety assessment and stability study of products.

• Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.

• Work with HSA to finalise label text of products and with designer for packaging design.

• Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.

• Research market prices, create accurate product costing data and propose product pricing.

• Present new product for management’s review.

Job Qualifications

• Minimum qualification is a Degree in Dietetics

• Must have at least 2 years of clinical work experience

• Bilingual in English & Mandarin (to manage documentations in Chinese language & communicate with mandarin speaking employees)

• Excellent written and verbal communication skills

• Must be able to work independently with minimal supervision

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Responsibilities:

• Provide Traditional Chinese Medicine (TCM) medical consultation and advise appropriate medical treatments that include Acupuncture, Cupping, Tuina, Medicine & Moxibustion, etc
• Provide professional TCM diagnosis and treatment to patients based on an assessment of patients’ health and wellness
• Assist in TCM health talks, outreach, article writing and health information sharing
• 提供专业的中医（TCM）医疗咨询，并建议合适的中医处方，包括针灸、拔罐、推拿、药物和仪器治疗等
• 根据对患者健康状况的评估，为患者指定专业的中医诊疗方案
• 协助中医健康讲座、外展、文章撰写和健康信息共享

Requirements:

• Must be registered with the Traditional Chinese Medicine (TCM) Practitioners Board
• Candidate must possess at least a Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Traditional Chinese Medicine, Medicine, Pharmacy/ Pharmacology, or equivalent.
• At least 2 years of working experience in the related field is required for this position
• Pain Management/ Women’s Health/ Children’s Health/ Beauty experience would be an advantage
• Required language: Proficiency in English and Chinese Mandarin (to be able to liaise with Mandarin-speaking associates & patients)
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Must be able to work on weekends and public holiday
• Attractive salary offer will commensurate with qualification and experience

Working hours

• 10.30am-7.30pm
• Able to commit at least 5 days a week
• 底薪+高提成

Work near MRT

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume to [email protected]. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Responsibilities:

• Provide Traditional Chinese Medicine (TCM) medical consultation and advise appropriate medical treatments that include Acupuncture, Cupping, Tuina, Medicine & Moxibustion, etc
• Provide professional TCM diagnosis and treatment to patients based on an assessment of patients’ health and wellness
• Assist in TCM health talks, outreach, article writing and health information sharing
• 提供专业的中医（TCM）医疗咨询，并建议合适的中医处方，包括针灸、拔罐、推拿、药物和仪器治疗等
• 根据对患者健康状况的评估，为患者指定专业的中医诊疗方案
• 协助中医健康讲座、外展、文章撰写和健康信息共享

Requirements:

• Must be registered with the Traditional Chinese Medicine (TCM) Practitioners Board
• Candidate must possess at least a Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Traditional Chinese Medicine, Medicine, Pharmacy/ Pharmacology, or equivalent.
• At least 2 years of working experience in the related field is required for this position
• Pain Management/ Women’s Health/ Children’s Health/ Beauty experience would be an advantage
• Required language: Proficiency in English and Chinese Mandarin (to be able to liaise with Mandarin-speaking associates & patients)
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Must be able to work on weekends and public holiday
• Attractive salary offer will commensurate with qualification and experience

Working hours

• 10.30am-7.30pm
• Able to commit at least 5 days a week
• 底薪+高提成
• 年龄不限，工作环境好

Work near MRT

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume to [email protected]. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Invoicing and processing of claim documents.
• Dispensary of medicine.
• Basic housekeeping to maintain the cleanliness of the clinic
• Managing internal administrative duties.
• Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

• Provide professional consultation on TCM treatment services and packages.
• Follow up on consultation with customers after treatment experience.
• Drive sales to meet sales targets and sales performance KPI.
• Ambassador for our brand, products and services.

Requirements:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Able to work with system WESS and Smart TCM would be an advantage
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Demonstrating high professional standards, personal commitment and passion for the brand
• Advance computer skills
• Provide excellent customer service.
• Result-driven and get motivated by bringing in sales to the company.
• Comfortable in handling mobile phone, email enquiries in English.
• A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Responsibilities:

• Provide Traditional Chinese Medicine (TCM) medical consultation and advise appropriate medical treatments that include Acupuncture, Cupping, Tuina, Medicine & Moxibustion, etc
• Provide professional TCM diagnosis and treatment to patients based on an assessment of patients’ health and wellness
• Assist in TCM health talks, outreach, article writing and health information sharing
• 提供专业的中医（TCM）医疗咨询，并建议合适的中医处方，包括针灸、拔罐、推拿、药物和仪器治疗等
• 根据对患者健康状况的评估，为患者指定专业的中医诊疗方案
• 协助中医健康讲座、外展、文章撰写和健康信息共享

Requirements:

• Must be registered with the Traditional Chinese Medicine (TCM) Practitioners Board
• Candidate must possess at least a Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Traditional Chinese Medicine, Medicine, Pharmacy/ Pharmacology, or equivalent.
• At least 2 years of working experience in the related field is required for this position
• Pain Management/ Women’s Health/ Children’s Health/ Beauty experience would be an advantage
• Required language: Proficiency in English and Chinese Mandarin (to be able to liaise with Mandarin-speaking associates & patients)
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Must be able to work on weekends and public holiday
• Attractive salary offer will commensurate with qualification and experience

Working hours

• 10.30am-7.30pm
• Able to commit at least 5 days a week
• 底薪+高提成

Work near MRT

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume to [email protected]. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Key Summary

• Multiple locations available, work near home
• 5 days work week

Job Description

• Perform facial treatment and other beauty services for customers
• Perform professional skin analysis & consultation for customers
• Providing advice on skincare products
• Handle customer's request and enquiries when necessary
• Assist daily operating activities in the store

Requirement

• Must be able to communicate with English & Chinese speaking customers (in order to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)
• Min 1 year experience in TCM / Spa / Aesthetic or related field.
• Service oriented and customer focused
• Good initiative, good team player & punctual
• Willing to work on retail hours, weekends and public holidays

We regret to inform only shortlisted candidates will be notified.

Sin Kang TCM Singapore Clinic is recruiting Full Time TCM Tuina Massage Therapists for upcoming period!

新加坡Sin Kang中医药房现在正聘请全职中医按摩治疗师!

Job Descriptions:

• Handling and managing patient satisfaction
• Performing therapy such as Tuina, Cupping, Guasha, Osteopathy Bonesetting Post and Prenatal etc.
• Performing clinic's daily operations such as maintaining hygiene standards
• Sales of health services or products (attractive commission scheme)
• Any other tasks as assigned

Job Requirements:

• Possess at least ITEC/NITEC/WSQ/CIBTAC or equivalent Singapore certified massage certificate
• Basic IT knowledge
• Good communication skills and customer relationship skills
• Friendly personality, cooperative and work well with co-workers
• Be open to learning new thing
• Good in time management
• Must be able to work on weekends and public holiday

Work Location: Multiple locations across Singapore!

Interested candidates, kindly call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

• Handling and managing patient satisfaction
• Performing therapy such as Tuina, Cupping, Guasha, Osteopathy Bonesetting Post and Prenatal etc
• Performing clinic's daily operations such as maintaining hygiene standards
• Sales of health services or products (attractive commission will be provided)
• Any other tasks as assigned
• 与前台、中医师配合并给病人提供专业的治疗服务
• 为病人施予推拿、拔罐、刮痧、正骨、艾灸、催乳等理疗服务
• 保持诊室清洁
• 销售中医治疗/服务或产品（高提成）

Job Requirements:

• Bilingual proficiency in English and Chinese
• Experience in customer service and sales strongly preferred
• Able to work retail hours, weekends & public holidays
• Preferably 30 years old and above or experience candidates are welcome
• 能以中英语沟通者优先
• 良好人际关系和沟通能力
• 可以在周末和公共假期期间上班
• 欢迎30岁或以上，以及拥有中医基础者优先考虑

Minimum qualification level

• Minimum 2-5 years of related experience
• TCM related Diploma / Degree (or Medicine)/ Tuina/ Massage qualifications from ITEC/ NITEC/ WSQ/ CIBTAC
• 至少2-5年相关工作经验
• 具有相关推拿证书如新加坡中医学院保健推拿文 (ITEC/NITEC/ WSQ/ CIBTAC)

Working Hours:

• 5.5 working days, 10am – 9pm
• 2 breaks of 45 minutes in between

Work near MRT

• You will represent Sin Kang TCM as a front-line support staff. You will provide patient-centric service and be responsible for the smooth of registration of patients, including assisting with appointment bookings, customer service, scheduling, medicine dispensing, basic housekeeping, supply stock-count and management
• 负责门诊前台接待工作,客户预约,就诊接待,客户投诉初步受理等工作
• 诊所营业前准备和营业结束的收尾工作,准确完成各类加工件的收发和追踪
• 顾客初诊信息录入,顾客回访、负责门诊采购事宜,办公用品/药库的管理
• 维护门诊日常办公环境整洁

Requirements:

• Good customer service and people skills required
• Proficiency both in Chinese and English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents (We are TCM clinic)
• Willing to work retail hours, weekends & public holidays
• At least 1 year of working experience in the related field is required for this position
• Preferably non-Executive specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent

Minimum qualification level

• Candidate must possess at least "O" Level

Working Hours:

• 5/ 5.5 days per week (including 1 weekend)
• 10:00am – 9:00pm
• 2 breaks of 45 minutes in between

Work near MRT

• Provide Traditional Chinese Medicine (TCM) medical consultation and advise appropriate medical treatments that include Acupuncture, Cupping, Tuina, Medicine & Moxibustion, etc
• Provide professional TCM diagnosis and treatment to patients based on an assessment of patients’ health and wellness
• Assist in TCM health talks, outreach, article writing and health information sharing
• 提供专业的中医（TCM）医疗咨询，并建议合适的中医处方，包括针灸、拔罐、推拿、药物和仪器治疗等
• 根据对患者健康状况的评估，为患者指定专业的中医诊疗方案
• 协助中医健康讲座、外展、文章撰写和健康信息共享

Minimum qualification level

• Must be registered with the Traditional Chinese Medicine (TCM) Practitioners Board
• Candidates must possess at least a Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Medicine, Pharmacy/ Pharmacology, or equivalent.
• At least 2 years of working experience in the related field is required for this position
• Pain Management/ Women’s Health/ Children’s Health/ Beauty experience would be an advantage
• Required language: Proficiency in English and Chinese Mandarin (to be able to liaise with Mandarin-speaking associates & patients)
• Attractive salary offer will commensurate with qualification and experience

Working hours

• 10.30am-7.30pm
• Able to commit at least 4 - 5.5 days a week
• Part time position available
• 底薪+高提成
• 年龄不限，工作环境好

Work near MRT

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Invoicing and processing of claim documents.
• Dispensary of medicine.
• Basic housekeeping to maintain the cleanliness of the clinic
• Managing internal administrative duties.
• Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

• Provide professional consultation on TCM treatment services and packages.
• Follow up on consultation with customers after treatment experience.
• Drive sales to meet sales targets and sales performance KPI.
• Ambassador for our brand, products and services.

Requirements:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Able to work with system WESS and Smart TCM would be an advantage
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Demonstrating high professional standards, personal commitment and passion for the brand
• Advance computer skills
• Provide excellent customer service.
• Result-driven and get motivated by bringing in sales to the company.
• Comfortable in handling mobile phone, email enquiries in English.
• A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Sin Kang TCM Singapore Clinic is recruiting Full Time TCM Tuina Massage Therapists for upcoming period!

新加坡Sin Kang中医药房现在正聘请全职中医按摩治疗师!

Job Descriptions:

• Handling and managing patient satisfaction
• Performing therapy such as Tuina, Cupping, Guasha, Osteopathy Bonesetting Post and Prenatal etc.
• Performing clinic's daily operations such as maintaining hygiene standards
• Sales of health services or products (attractive commission scheme)
• Any other tasks as assigned

Job Requirements:

• Possess at least ITEC/NITEC/WSQ/CIBTAC or equivalent Singapore certified massage certificate
• Basic IT knowledge
• Good communication skills and customer relationship skills
• Friendly personality, cooperative and work well with co-workers
• Be open to learning new thing
• Good in time management
• Must be able to work on weekends and public holiday

Work Location: Multiple locations across Singapore!

Interested candidates, kindly call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Responsibilities:

• Provide Traditional Chinese Medicine (TCM) medical consultation and advise appropriate medical treatments that include Acupuncture, Cupping, Tuina, Medicine & Moxibustion, etc
• Provide professional TCM diagnosis and treatment to patients based on an assessment of patients’ health and wellness
• Assist in TCM health talks, outreach, article writing and health information sharing
• 提供专业的中医（TCM）医疗咨询，并建议合适的中医处方，包括针灸、拔罐、推拿、药物和仪器治疗等
• 根据对患者健康状况的评估，为患者指定专业的中医诊疗方案
• 协助中医健康讲座、外展、文章撰写和健康信息共享

Requirements:

• Must be registered with the Traditional Chinese Medicine (TCM) Practitioners Board
• Candidate must possess at least a Diploma/ Bachelor's Degree/Post-Graduate Diploma/ Professional Degree in Traditional Chinese Medicine, Medicine, Pharmacy/ Pharmacology, or equivalent.
• At least 2 years of working experience in the related field is required for this position
• Pain Management/ Women’s Health/ Children’s Health/ Beauty experience would be an advantage
• Required language: Proficiency in English and Chinese Mandarin (to be able to liaise with Mandarin-speaking associates & patients)
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Must be able to work on weekends and public holiday
• Attractive salary offer will commensurate with qualification and experience

Working hours

• 10.30am-7.30pm
• Able to commit at least 5 days a week
• 底薪+高提成
• 年龄不限，工作环境好

Work near MRT

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume to [email protected]. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Invoicing and processing of claim documents.
• Dispensary of medicine.
• Basic housekeeping to maintain the cleanliness of the clinic
• Managing internal administrative duties.
• Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

• Provide professional consultation on TCM treatment services and packages.
• Follow up on consultation with customers after treatment experience.
• Drive sales to meet sales targets and sales performance KPI.
• Ambassador for our brand, products and services.

Requirements:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Able to work with system WESS and Smart TCM would be an advantage
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Demonstrating high professional standards, personal commitment and passion for the brand
• Advance computer skills
• Provide excellent customer service.
• Result-driven and get motivated by bringing in sales to the company.
• Comfortable in handling mobile phone, email enquiries in English.
• A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Job Summary

As a TCM Physician of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the assessing, diagnosing, and treatments of patients using TCM principles and knowledge, including developing and Implementing bespoke TCM treatment plans for patients, communicating effectively with patients and other clinic staff regarding the treatment plans, maintaining accurate patient records in Sin Kang’s clinical systems, and training of clinical staff. A core member of the Clinical Team, reporting to Clinic Manager of Sin Kang, you will need to collaborate with various internal stakeholders, to ensure that Sin Kang’s business and products are accurately represented in the market.

Key Responsibilities

· Responsible for the professional conduct of providing high-quality TCM consultation and treatment services to all Sin Kang patients.

· Attend to potential patients’ inquiries about treatment and other TCM-related queries.

· Responsible for generating revenue and creating patient loyalty for the clinic.

· Support and assist all marketing campaigns planned for the Clinic.

· Communicate effectively and clearly with patients on their recommended courses of treatment ensure a balanced approach between medical and financial benefits to the patients.

· Communicate effectively and clearly with all clinic staff regarding treatment plans.

· Serving as a clinical instructor to the therapists for any bespoke treatments for patients.

· Ensure proper documentation of treatment services and medicine assigned to patients in the clinic’s system.

· Conducting educational community TCM outreach talks to raise brand awareness.

· Staying up to date with latest research and developments in TCM.

· Maintaining registration with TCMP Board in Singapore.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM clinic culture. This will be a fulfilling role for you to take ownership of your own patient’s health-related wellness and recovery pathways.

Requirements

· This role is a direct reporting to Clinic Manager.

· At least a Bachelor's degree in Traditional Chinese Medicine or an equivalent qualification from a recognised institution.

· Singapore Registered Chinese Medicine Practitioner.

· Candidates with clinical experience, preferably with specialty in TCM Genecology / Paediatrics / Mental disorders / Geriatrics / Oncology / Pain Management / Aesthetics / Weight-Loss / Hair-Growth.

· Effectively bilingual and equipped with computer skills to manage electronic clinic system.

· Professional in conduct and appearance, maintain confidentiality, and demonstrate a commitment to providing high-quality care to patients.

· A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM clinic environment.

· Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.

· Able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume to [email protected]. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.