Total 3 clerk job vacancies in Singapore

Job Summary

This position serves as Hotel Desk Clerk working independently at the Front Desk in Navy Gateway Inns & Suites which covers a 24 hours, 365 days operation. Incumbent performs various clerical work involved in receiving, registering and assisting guests, assigning rooms, receiving reservations, collecting charges, maintaining related records, etc. using Property Management System (EPITOME) and One-Net PC.

Duties and Responsibilities

• Checks in personnel desiring billeting; receives and checks orders/authorization and ID cards, determines categories of the personnel and the applicable type of billeting service charge to be assessed and explains the entitlement, prepares registration sheets, assigns rooms and issues room keys, base map, and free Wi-Fi information. Checks out personnel: receives and checks room keys, computes and collects service charges (cash payment, VISA/MASTER/AMEX credit card payment and direct billing), and issues official receipts.

• Receives and accepts reservation requests from transient and deployment personnel in accordance with pertinent instructions. Makes room assignments for reservations made by Central Reservation System, Website and DTS. When NGIS room is not available, issues Certification of Non Availability (CNA) control number and books off-base accommodations after necessary arrangement with requesters. Confirms and provides certificate of non-availability letters for record. Reports reservation and availability status for supervisors. Takes inventory of all keys during every shift.

• Receives all incoming telephone calls, messages, or visitors and transmits to residents without delay. Receives and disseminates information on disasters, typhoon reports, etc. to appropriate officials. Coordinates with non English speaking staff in response to customer requests and/or complaints.

• Communicates with the contracted housekeepers to share room status information. Works maintenance issues such as door lock programing, cable TV setting, etc. after normal working hours. Creates trouble call requests for maintenance if issue cannot be resolved.

• Provides convenience services such as money changing, answering varied inquiries, providing local area information, etc. Maintains a clean Front Desk Lobby and Café Lounge. After normal working hours, performs daily Quality Assurance (QA) room inspections.

• Computes and collects service charges from transient residents biweekly and from deployed residents monthly. Prepares official receipts, and forwards them to their POCs when required. Maintains registration sheets and other operating records. Performs monthly inventory of Front Desk amenities and reports to Supply Inventory Clerk.

- Performs other related or incidental duties as assigned.

Conditions of Employment

• Willing to work night shift when required

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

• This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

• This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.

• The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.

• The incumbent is required to obtain Navy Lodging Program (NLP) front desk certification within 6 months of employment, as well as, any other requirements outlined in the Lodging Career Path Guide.

QUALIFICATIONS REQUIRED

• Must be skilled in the use of a personal computer and various software programs.

• Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing in English.

• Ability to handle, control, and account for large amounts of cash.

• Preferred 6 months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations.

• General experience of 6 months – progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled and High School Diploma or equivalent.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

Job Summary

This position serves as Hotel Desk Clerk working independently at the Front Desk in Navy Gateway Inns & Suites which covers a 24 hours, 365 days operation. Incumbent performs various clerical work involved in receiving, registering and assisting guests, assigning rooms, receiving reservations, collecting charges, maintaining related records, etc. using Property Management System (EPITOME) and One-Net PC.

Duties and Responsibilities

• Checks in personnel desiring billeting; receives and checks orders/authorization and ID cards, determines categories of the personnel and the applicable type of billeting service charge to be assessed and explains the entitlement, prepares registration sheets, assigns rooms and issues room keys, base map, and free Wi-Fi information. Checks out personnel: receives and checks room keys, computes and collects service charges (cash payment, VISA/MASTER/AMEX credit card payment and direct billing), and issues official receipts.

• Receives and accepts reservation requests from transient and deployment personnel in accordance with pertinent instructions. Makes room assignments for reservations made by Central Reservation System, Website and DTS. When NGIS room is not available, issues Certification of Non Availability (CNA) control number and books off-base accommodations after necessary arrangement with requesters. Confirms and provides certificate of non-availability letters for record. Reports reservation and availability status for supervisors. Takes inventory of all keys during every shift.

• Receives all incoming telephone calls, messages, or visitors and transmits to residents without delay. Receives and disseminates information on disasters, typhoon reports, etc. to appropriate officials. Coordinates with non English speaking staff in response to customer requests and/or complaints.

• Communicates with the contracted housekeepers to share room status information. Works maintenance issues such as door lock programing, cable TV setting, etc. after normal working hours. Creates trouble call requests for maintenance if issue cannot be resolved.

• Provides convenience services such as money changing, answering varied inquiries, providing local area information, etc. Maintains a clean Front Desk Lobby and Café Lounge. After normal working hours, performs daily Quality Assurance (QA) room inspections.

• Computes and collects service charges from transient residents biweekly and from deployed residents monthly. Prepares official receipts, and forwards them to their POCs when required. Maintains registration sheets and other operating records. Performs monthly inventory of Front Desk amenities and reports to Supply Inventory Clerk.

- Performs other related or incidental duties as assigned.

Conditions of Employment

• Willing to work night shift when required

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

• This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

• This position is subject to the possibility of working on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.

• The staff member may be recalled to duty and/or required to work overtime, as necessary to meet mission requirements.

• The incumbent is required to obtain Navy Lodging Program (NLP) front desk certification within 6 months of employment, as well as, any other requirements outlined in the Lodging Career Path Guide.

QUALIFICATIONS REQUIRED

• Must be skilled in the use of a personal computer and various software programs.

• Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing in English.

• Ability to handle, control, and account for large amounts of cash.

• Preferred 6 months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations.

• General experience of 6 months – progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled and High School Diploma or equivalent.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

Summary

This position is located in the Food & Beverage (F&B) Division of the Morale, Welfare & Recreation Department (N92), Singapore Area Coordinator. The Food & Beverage Division includes multiple operations located at two locations. Programs include catering, Terror Club and Cafe Lah. The Food & Beverage Division has multicultural workforce of over 40 personnel.

This position is a 6-hour daily, Monday to Friday work schedule.

Duties

The purpose of this position is to provide a variety of administrative and payroll related actions and tasks in support of the management functions of the Food & Beverage division.

• The incumbent of this position performs the assigned duties requiring a general knowledge of payroll operations, local national/third country national (LN/TCN) policy, and administrative office duties.

• Receive, log, and route incoming mail/taskers, and maintain necessary suspense controls.

• Maintain, on a current basis, various alphabetical and/or subject files, procedures, regulations, manuals and directives.

• Compile files for narrative or statistical reports from general instructions.

• Maintain purchase request and work request logs for the division.

• Follow up on outstanding purchase and work requests with appropriate division ordepartment. Maintain personnel actions, records and files.

• Establish and maintain a personnel status spreadsheet.

• Track training and training requirements; coordinates training for personnel.

• Act as BPA (Blanket Purchase Agreements) caller for purchasing/re-order of F&B goods.

• Incumbent will learn to use Food Trak, ICE and Micros systems to act as back up support.

• Responsible for a full range of payroll duties involving the scheduling, processing,determination of pay actions, payroll records, completion of related reports and/or with theestablishment, maintenance, review and disposition of time and leave records.

• The payroll process includes the collection of payroll data, such as personnell action reports, time sheets and supporting documents that reflect work and leave data.

• Utilize payroll software to prepare employee payroll vouchers which itemize gross wages, overtime, deductions, etc.

• Reviews and verifies LN/TCN time card calculations for accuracy and authenticity.

• Creates, updates, edits, formats and prints correspondence, office forms, rating sheets, certificates, notices, and other documents using Microsoft Word.

• Automates and updates existing Microsoft office forms.

• Create, update, edit, format, and print reports and spreadsheets utilizing Microsoft Office.

Requirements

Conditions of Employment

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

Qualifications

• At least one year of general experience that demonstrates knowledge of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties.

• Knowledge of a body of standardized requirements, procedures, and operations associated with technical duties related to the assigned support function related to payroll, responding to recurring questions from employees, preparing time and attendance information and other reports.

• Knowledge of automated databases associated with job duties suff icient to input a range of standard information or adjustments is necessary.

• Skill in written and oral communication sufficient to understand and be understood with regard to the preparation and presentation of findings, recommending and/or carrying our specific actions; preparing correspondence; and communicating effectively with MWR personnel and customers.

• Experience working with Microsoft Off ice soft ware (Word, PowerPoint, Excel).

• Skill inoperating related equipment, such as printers, scanners, and digital senders.

• Must possess ability to type 40 words per minute.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.