Total 3 job vacancies by Smartosc Pte. Ltd.

As a Strategic Client Consulting Partner, you will be a key player in our client-centric approach to providing strategic consulting services. You will be responsible for developing and maintaining relationships with our most valued clients, understanding their business objectives, and providing tailored strategic advice to help them achieve their goals. This role requires a combination of strong interpersonal skills, business acumen, and strategic thinking.

Working location: Singapore

Key Deliverables and Responsibilities:

• Develop and execute a strategic plan to identify and target potential strategic clients for the company.
• Conduct thorough research and analysis of the target clients' businesses, industries, and technical needs to understand their pain points and requirements.
• Collaborate with the sales team to qualify and prioritize strategic client opportunities based on the company's capabilities and growth objectives.
• Lead and manage a team of technical consultants to support the sales process and develop customized proposals for strategic clients.
• Work closely with the sales team to understand client requirements, translate them into technical solutions, and create compelling proposals that address client needs.
• Provide technical expertise and guidance throughout the proposal development process, including solution design, architecture, and implementation strategy.
• Collaborate with cross-functional teams, including product management, engineering, and delivery, to ensure proposed solutions align with the company's capabilities and can be successfully delivered.
• Conduct presentations and demonstrations of proposed solutions to strategic clients, effectively communicating the value proposition and differentiators of the company's offerings.
• Build collaterals where applicable and needed
• Collaborate with the legal and finance teams to review and negotiate contractual terms, ensuring compliance with company policies and guidelines.
• Establish and maintain strong relationships with strategic clients, acting as a trusted advisor and advocate for their technical needs.
• Stay updated with industry trends, emerging technologies, and competitive landscape to identify opportunities for innovation and improvement.
• Continuously assess and refine the proposal development process, incorporating feedback and best practices to enhance efficiency and effectiveness.
• Provide leadership and mentorship to the technical consulting team, fostering a culture of collaboration, continuous learning, and excellence.
• Track and report on key metrics related to strategic client engagement, proposal success rates, and revenue growth, providing insights and recommendations for improvement.
• Represent the company at industry events, conferences

Requirements:

• Proven experience in strategic consulting, client management, or business development, preferably in a consulting firm or professional services environment.
• Strong analytical skills and the ability to translate complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Demonstrated ability to build and maintain strong relationships with clients and internal stakeholders.
• Strategic thinker with a creative approach to problem-solving and a track record of delivering innovative solutions.
• Project management experience, with the ability to prioritize and manage multiple initiatives simultaneously.
• High level of professionalism, integrity, and commitment to client success.
• At least 10 years of related experience.
• Advanced English communication skills, both spoken and written.
• Strong communication, presentation, and management skills.
• Enthusiastic, responsible, eager to learn, and capable of working under pressure.
• Able to travel.

Salary: From SGD 12,000

Benefits:

• Competitive remuneration package
• Office working hours with flexible arrangement
• Health Insurance
• Leave entitlements
• CPF contribution*
• Travel opportunities
• Company vacations
• Trainings

About SmartOSC

Established in 2006, SmartOSC is a premium, full-service eCommerce agency. We offer simple yet effective solutions, from consulting, website development, and UX/UI design to managed services. With a variety of large customers in North America, Asia, ANZ, and Europe, SmartOSC’s technical and business expertise is built around selected platforms including Adobe Commerce (Magento), Sitecore, BigCommerce, Shopify Plus, Kentico, Optimizely and Salesforce Commerce Cloud.

Over the years, SmartOSC has attracted both tech and non-tech specialists, increasing the number of employees to over 1,000 across Vietnam, Singapore, Japan, the USA, Australia, the UK, Thailand, Korea and Indonesia. With a “people-centric” strategy, we always strive to enable employees to grow sustainably and pursue their passion with a transparent career path.

For additional information about SmartOSC, please visit:

• Website: http://www.smartosc.com
• Facebook: https://www.facebook.com/SmartOSCcareer
• LinkedIn: https://www.linkedin.com/company/smartosc
• Youtube: https://www.youtube.com/c/SmartoscCareer

To Apply: Please submit your CV to [email protected] with the following information:

• Job Application Letter with “Strategic Client Consulting Partner” in the subject line
• Updated CV in English, including your contact email, and phone number.

As the demand for Digital Transformation using e-commerce globally is snowballing, SmartOSC is expanding very fast along with the need to build our World-Class Enterprise Sales team in Singaporean market.

The Presales mission is to support the Sales team with technical insights, product presentations and solution architectures for some of the most visionary and prominent businesses.

This role works closely with Division Managers and Sales team as part of the team to engage with prospects, existing clients and implementation partners.

Job Description:

• Manage the quality of overall deliverables throughout end-to-end sales process
• Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
• Participate in scope discovery meetings with prospects as requested
• Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
• Present value and technical knowledge when demonstrating ecommerce platforms
• Proactively build relationships with customers to become a trusted advisor
• Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions
• Provide post-sales support to project managers in order to reduce costs and optimize profitability
• Take ownership and responsibility for customers’ risks and issues, when required

Requirement:

Essential:

• Good in both spoken and written English
• Mandarin speaking is perferred
• Strong technical knowledge on at least one ecommerce platform
• 5+ year experience in IT service presales experience and in customer-facing roles
• Full life cycle experience is application developments, with good experience and understanding of the application development processes
• Sound sales and organizational skills for better sales pitch and collaterals
• Excellent writing proposals spanning business and technology domains
• Ability to work independently and proactively
• High level of understanding of search, recommendation and analytics systems

Desirable (Good to have):

• Experience working/living in cross-culture, international environments
• Experience from international projects is a plus
• Bachelor’s degree or equivalent years of experience in related position

Offer Details:

Be part of the Singapore growth market with the backing of a multinational company. Opportunity to relocate to another country. Career growth opportunity (promotion) based on performance. Deep insights and learning in the Digital Technology space. New learning experience from senior members within the digital industry.

Benefits:

• Attractive salary package
• Built high-level, and valuable connections
• Receive Professional BD training through SmartOSC’ s Sales Academy
• Coach by experienced Senior Technical Lead & Solution Architect
• Performance review twice a year
• Heath Insurance, Annual Leave, CPF contribution

Responsibilities:

• Generating leads and opportunities through existing connections, prospecting and events
• Establishing the Business needs of the customer and suggesting appropriate services/products
• Managing and maintaining the customer relationship
• Explaining technical and business information to customers in a way that is easily understandable
• Following up with customers and resolving any issues that may arise
• Keeping customers informed about new products/ services
• Compiling proposals and reports (on CRM, and other reports)
• Ensuring that sales targets are consistently met
• Reporting to management about sales made
• Updating records of customer communications and contact information

Requirements:

• Experience in Sales and IT industry
• Proven Experience and Network in one of the following sectors: Retail & FMCG; Manufacturing; Healthcare; FSI; Public; Other
• Fluent in both spoken and written English (Mandarin is good to have) \ Superb written and verbal communication skills
• Strong time-management and multitasking abilities
• Proficiency with office applications, and aptitude for learning new software and systems
• Ability to maintain confidentiality of company information
• A bachelor’s degree in IT, business, or a related field

Benefits: At SmartOSC, we offer the bests to your values

• Attractive salary package
• Working in One of the largest Ecommerce Agencies in South East Asia
• Annual company trip
• Built high-level, and valuable connections
• Performance review twice a year
• Social Insurance, Health Insurance, Annual Leave