Total 2 job vacancies by St Andrew's Mission Hospital

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Job Summary:

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh /renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies.

Job Scope:

• Design, deploy, and manage security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Conduct security audits, compliance checks such as vulnerability assessments with risk analysis
• Development and enforcement of security policies, procedures and controls
• Integrate security measures into new and existing IT systems and applications.
• Ensure that applications are securely configured, including hardening default settings, securing APIs, and restricting file permissions.
• Conduct initial investigations of security violations/incidents, and escalate as necessary
• Collaborate with other IT teams to ensure security is integrated across all systems and processes.
• Stay updated on the latest security trends & technologies
• Design, deploy, and manage security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Work with other contractors where required for delivery of network services
• Any other IT duties as assigned.

Special Aptitude And Knowledge

• Advanced technical knowledge of security technologies and systems.
• Expertise in firewall administration, encryption technologies, and network protocols.
• Experience in designing and implementing security architectures.
• Proficiency in vulnerability assessment tools and penetration testing methodologies.
• Able to communicate well, handle documentation and explaining network and IT architecture
• A great team player and able to work well with other team member

Qualification

• Recognized Degree in Information Technology, Computer/ Network Engineering or equivalent.
• Possess relevant certifications such as CISSP, CCSP, CEH, or advanced security certifications
• Minimum 5 years of experience in an equivalent role.
• Experience with a company that has achieved CyberTrust Mark certification or has actively worked towards it is a bonus.
• Familiarity with implementing security measures in the healthcare industry is also advantageous.