Total 5 job vacancies by Star Career Consulting Pte. Ltd.

Location: Jurong East

Responsibilities:

• Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting.
• Work with IT and business teams to define service levels, create service catalogues and ensure compliance with service level agreements (SLAs).
• Analyse service performance metrics to identify areas for improvement
• Work with the sales team to understand client requirements and address client's needs.
• Conduct presentations, demos, and workshops to potential clients
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation such as process flows and user guides

Job Requirements:

• 2-3 years of experience in Design, Implement or Operations of IT Service Management tools or related role, with a strong focus on ITSM tools and processes.
• ITIL certification or other relevant ITSM tools certifications preferred.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks
• Experience with incident, change, and problem management processes.
• Proficiency in using APIs to connect ITSM tools with other applications to streamline workflows and data exchange.
• Familiarity with integrating third-party services or applications that enhance ITSM capabilities (e.g., chatbots for incident reporting).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and enhance ITSM tool functionality.
• Familiarity with automation tools and Ability to design and implement automated workflows
• Experience in project management or agile methodologies.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Location: Jurong East

Responsibilities:

• Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting.
• Work with IT and business teams to define service levels, create service catalogues and ensure compliance with service level agreements (SLAs).
• Analyse service performance metrics to identify areas for improvement
• Work with the sales team to understand client requirements and address client's needs.
• Conduct presentations, demos, and workshops to potential clients
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation such as process flows and user guides

Job Requirements:

• 2-3 years of experience in Design, Implement or Operations of IT Service Management tools or related role, with a strong focus on ITSM tools and processes.
• ITIL certification or other relevant ITSM tools certifications preferred.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks
• Experience with incident, change, and problem management processes.
• Proficiency in using APIs to connect ITSM tools with other applications to streamline workflows and data exchange.
• Familiarity with integrating third-party services or applications that enhance ITSM capabilities (e.g., chatbots for incident reporting).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and enhance ITSM tool functionality.
• Familiarity with automation tools and Ability to design and implement automated workflows
• Experience in project management or agile methodologies.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our Esteem client is looking for an experienced engineer in building and managing AWS infrastructure. You should be proficient in Infrastructure as Code and automation tools to enhance security, availability, and drive efficiency.

Responsibilities:

• Design, build, and maintain AWS infrastructure using infrastructure as code (IaC) tools like GitLab, Terraform, Sentinel and Ansible.
• Improve efficiency and robustness of Control Tower/Landing Zone pipelines, workflows, Lambda functions and CloudFormation stacks/stacksets.
• Improve operation efficiency by automation using AWS native tools like AWS Lambda, Step Functions, and AWS Systems Manager.
• Collaborate with Enterprise Application engineers to ensure that automation tasks are aligned with business requirements.
• Troubleshoot/debug issues, implement Security measures to AWS resources and infrastructure.

Requirements:

• 3-5 years of relevant working experience on RHEL or Windows Operating System
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager, CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible
• Scripting languages like Python, Bash, and PowerShell
• Strong understanding of security best practices in AWS
• Cloud certification (AWS / Azure / GCP) will be advantageous

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our Esteem client is looking for an experienced engineer in building and managing AWS infrastructure. You should be proficient in Infrastructure as Code and automation tools to enhance security, availability, and drive efficiency.

Responsibilities:

• Design, build, and maintain AWS infrastructure using infrastructure as code (IaC) tools like GitLab, Terraform, Sentinel and Ansible.
• Improve efficiency and robustness of Control Tower/Landing Zone pipelines, workflows, Lambda functions and CloudFormation stacks/stacksets.
• Improve operation efficiency by automation using AWS native tools like AWS Lambda, Step Functions, and AWS Systems Manager.
• Collaborate with Enterprise Application engineers to ensure that automation tasks are aligned with business requirements.
• Troubleshoot/debug issues, implement Security measures to AWS resources and infrastructure.

Requirements:

• 3-5 years of relevant working experience on RHEL or Windows Operating System
• Proficient in automation tools like AWS Lambda, Step Functions, and AWS Systems Manager, CI/CD and Infrastructure as Code tools like Gitlab, Terraform, CloudFormation and Ansible
• Scripting languages like Python, Bash, and PowerShell
• Strong understanding of security best practices in AWS
• Cloud certification (AWS / Azure / GCP) will be advantageous

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

*We regret only shortlisted candidate would be contacted.

Kelvin Lee (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to : [email protected]

*Only shortlisted candidate will be notified.

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE. LTD

EA License: 20C0353