Total 12 job vacancies by Star Concord Pte. Ltd.

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Responsibilities:

• Verify the accuracy of all invoices received from overseas agents against the system.
• Reconcile Statement of Accounts (SOA) with counterparties and send SOA to counterparties for verification.
• Facilitate group settlements, including collection and payment on behalf of the organization.
• Process bank receipts and ensure timely and accurate recording of transactions.
• Execute payments via Telegraphic Transfer (TT) or Fast Payment methods.
• Handle Singapore Customs related financial transactions and documentation.
• Manage Accounts Receivable in both USD and SGD currencies.
• Monitor and process receivables via cheque payments.
• Maintain oversight of the organization's bank position and ensure liquidity management.
• Review and address Overseas Unconfirmed SOA reports.
• Prepare and distribute SOA Overseas Reports as required.
• Generate monthly volume reports to track financial performance.
• Compile Monthly SIN-Profit Reports to analyze profitability in the Singapore market.
• Prepare monthly Profit and Loss Job Reports for management review.
• Ensure compliance with GST filing requirements.
• Assist with ad-hoc financial tasks and projects as needed.

Others:

Those with no experience but keen in learning accounting are welcome to apply. Guidance will be provided.

Job Description

· Handles customer enquiries (Export / Customer Service / Air / FCL)

· Provide quotations to clients

· Coordinate with agents for rates/ bookings/ shipment arrangement; check on the shipping rules and regulations for the respective countries

· Handle SEA/AIR shipment and ensure all documents (such as BL, pre-alert, delivery order, arrival notice) are in order

· Create booking in system/ Block booking with carrier; monitor carrier schedule

· Verify and take in vendor cost into system; prepare payment

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

· Check and send unstuffing report from warehouse

· Resolve destination charges disputes/ issues

Requirements

· Minimum O Level and above

· No experienced required

· Bilingual in English and Chinese

· Able to work independently as well as being a proactive team member

· Fast learner, possess initiative and drive

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

STAR CONCORD PTE. LTD.

Sales Executive

Star Concord is currently looking for Sales Executive to join us in our expanding business.

• Working Hours: 9am - 6pm/ 5 days week
• Training provided
• Basic Salary + Commission
• Central/ West, Alexandra (Near Labrador Park Station)

Sales Executive Job Duties:

· Identifies business opportunities by identifying prospects and understanding the needs of the potential customers; recommending solutions.

· Cold call to arrange meetings with potential customers to prospect for new business.

· Present company’s services favorably and in a structured professional way face-to-face.

· Respond to incoming email and phone enquiries.

· Make accurate, rapid cost calculations and providing customers with quotations.

· Liaise with overseas agents to check on the shipping charges, rules and regulations for the respective countries.

· Maintains relationships with clients by providing support, information and guidance.

· Prepare reports by collecting, analyzing and summarizing information.

· Review own sales performance, aiming to meet and exceed targets.

· Attend team meetings and share best practice with colleagues.

· Contributes to team effort by accomplishing related results as needed.

Requirements:

· Candidate must possess at least Professional Certificate/NiTEC.

· No working experience related is required but if possess 1-2 years of experience in the in Freight Forwarding / Logistics would be an advantage.

· Adaptive & flexible in fast-paced environment.

· A positive, confident and determined approach.

· A high degree of self-motivation and ambition.

· Resilience and the ability to cope with rejection.

· The skills to work both independently and as part of a team.

Responsibilities:

• Verify the accuracy of all invoices received from overseas agents against the system.
• Reconcile Statement of Accounts (SOA) with counterparties and send SOA to counterparties for verification.
• Facilitate group settlements, including collection and payment on behalf of the organization.
• Process bank receipts and ensure timely and accurate recording of transactions.
• Execute payments via Telegraphic Transfer (TT) or Fast Payment methods.
• Handle Singapore Customs related financial transactions and documentation.
• Manage Accounts Receivable in both USD and SGD currencies.
• Monitor and process receivables via cheque payments.
• Maintain oversight of the organization's bank position and ensure liquidity management.
• Review and address Overseas Unconfirmed SOA reports.
• Prepare and distribute SOA Overseas Reports as required.
• Generate monthly volume reports to track financial performance.
• Compile Monthly SIN-Profit Reports to analyze profitability in the Singapore market.
• Prepare monthly Profit and Loss Job Reports for management review.
• Ensure compliance with GST filing requirements.
• Assist with ad-hoc financial tasks and projects as needed.

Job Description

· Handles customer enquiries (Export/ Import/Customer Service)

· Provide quotations to clients

· Coordinate with agents for rates/ bookings/ shipment arrangement; check on the shipping rules and regulations for the respective countries

· Handle SEA/AIR shipment and ensure all documents (such as BL, pre-alert, delivery order, arrival notice) are in order

· Create booking in system/ Block booking with carrier; monitor carrier schedule

· Verify and take in vendor cost into system; prepare payment

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

· Check and send unstuffing report from warehouse

· Resolve destination charges disputes/ issues

Requirements

· Minimum O Level and above

· No experienced required

· Bilingual in English and Chinese

· Able to work independently as well as being a proactive team member

· Fast learner, possess initiative and drive

Job Description - HR Manager

Talent Acquisition and Management:

• Lead end-to-end talent acquisition efforts for assigned departments, managing the recruitment life cycle from sourcing to onboarding.
• Oversee talent development programs, including training initiatives, and actively participate in succession planning.

Performance Management:

• Facilitate the performance review process, ensuring fair and objective evaluations.
• Provide guidance to Managers on candidate selection, performance improvement plans, and resolution of employee relations issues.

Employee Relations and Payroll:

• Serve as the main point of contact for employee concerns, fostering a positive work environment.
• Handle on-hand payroll responsibilities, ensuring accurate and timely processing of payroll.
• Manage benefits administration and resolve payroll-related inquiries from employees.

Compliance and HR Operations:

• Ensure compliance with employment laws, company policies, and payroll regulations.
• Manage HR administrative tasks, including recruitment processes and leave management.
• Implement and optimize HR systems and processes to enhance overall HR efficiency.
• Serve as the Management Representative (MR) for ISO 9001 internal audits.

Payroll Administration:

• Administer and process payroll for employees, ensuring accuracy and compliance with relevant regulations.
• Stay updated on payroll tax laws and regulations to ensure accurate payroll deductions and filings.

Communication and Training:

• Effectively communicate HR policies, payroll procedures, and initiatives to employees and management.

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 3 years of HR experience, preferably in a HR & business partner role.
• Hands-on payroll experience is a MUST.
• Strong knowledge of employment law, compensation, organizational planning, employee relations, and training.
• Excellent communication, leadership, and planning skills.
• Ability to work in a fast-paced and demanding environment and manage multiple priorities.
• SHRM-CP or SHRM-SCP certification is a plus.

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

STAR CONCORD PTE. LTD.

Sales Executive

Star Concord is currently looking for Sales Executive to join us in our expanding business.

• Working Hours: 9am - 6pm/ 5 days week
• Training provided
• Basic Salary + Commission
• Central/ West, Alexandra (Near Labrador Park Station)

Sales Executive Job Duties:

· Identifies business opportunities by identifying prospects and understanding the needs of the potential customers; recommending solutions.

· Cold call to arrange meetings with potential customers to prospect for new business.

· Present company’s services favorably and in a structured professional way face-to-face.

· Respond to incoming email and phone enquiries.

· Make accurate, rapid cost calculations and providing customers with quotations.

· Liaise with overseas agents to check on the shipping charges, rules and regulations for the respective countries.

· Maintains relationships with clients by providing support, information and guidance.

· Prepare reports by collecting, analyzing and summarizing information.

· Review own sales performance, aiming to meet and exceed targets.

· Attend team meetings and share best practice with colleagues.

· Contributes to team effort by accomplishing related results as needed.

Requirements:

· Candidate must possess at least Professional Certificate/NiTEC.

· No working experience related is required but if possess 1-2 years of experience in the in Freight Forwarding / Logistics would be an advantage.

· Adaptive & flexible in fast-paced environment.

· A positive, confident and determined approach.

· A high degree of self-motivation and ambition.

· Resilience and the ability to cope with rejection.

· The skills to work both independently and as part of a team.

Job Description

· Handles customer enquiries (Export/ Import/Transhipment/Customer Service)

· Provide quotations to clients

· Coordinate with agents for rates/ bookings/ shipment arrangement; check on the shipping rules and regulations for the respective countries

· Handle SEA/AIR shipment and ensure all documents (such as BL, pre-alert, delivery order, arrival notice) are in order

· Create booking in system/ Block booking with carrier; monitor carrier schedule

· Verify and take in vendor cost into system; prepare payment

· Create and issue invoice to customers

· Arrange deliveries and follow up with vendors and customers to ensure final destination of shipments

· Perform declaration of permit

· Check and send unstuffing report from warehouse

· Resolve destination charges disputes/ issues

Requirements

· Minimum O Level and above

· No experienced required

· Bilingual in English and Chinese

· Able to work independently as well as being a proactive team member

· Fast learner, possess initiative and drive