Job Purpose
This Payments Product Manager will play a critical role in shaping and delivering innovative payment solutions across the region. Reporting to the Payments Product Lead, this role will collaborate with Sales, Operations, IT, and Country Teams to define strategies, develop roadmaps, and implement payment products that address client needs, regulatory requirements, and market trends.
This is an exciting opportunity for a customer-focused professional with expertise in payments, collections, and product management to lead critical initiatives within the APAC region.
Job Responsibilities
Payment Product Manager will be responsible for:
Product Strategy and Development
- Develop, manage, commercialize, and roll out payment specific products and services in all Asia Pacific countries.
- Formulate and implement payment growth strategies for different industry verticals/client segments.
- Define and execute the payment product roadmap aligned with client needs, digitization goals, growth strategy, operational efficiency, and regulatory requirements.
- Design scalable payment and collection solutions tailored to APAC’s regional and country-specific needs.
- Lead product definition, scope, and delivery, ensuring alignment with the payment product capability and payment transformation program.
- Be domain expert handling all aspects of product planning including product approval, product design, process planning, legal documentation, and providing RFP, pre-sales and post-sales support to Sales teams.
Product Excellence and Commercialization
- Work with regional and local teams to define and refine product offering in line with market, client and regulatory requirements.
- Lead the commercialization of payment capabilities, ensuring value-added solutions address client pain points.
Stakeholder Collaboration
- Partner with Sales, Operations, Service, and Country Stakeholders to understand market, regulatory and client requirements.
- Drive product delivery by collaborating with IT and subject matter experts to establish timelines and ensure execution excellence.
- Drive product readiness for client and internal teams by collaboration with Head office, Operations, Implementation, Service, Sales, Cross functional teams, and country stakeholders.
Job Requirements
- Bachelor’s degree is must.
- Minimum 8 years of experience in transaction banking payments product function; experience with product development and delivery within APAC region.
- Strong knowledge of payment and collection products, including various domestic and cross border payment across APAC.
- Experience with cash management business and payment processes.
- Prior experience in developing and launching new products.
- Familiarity with payment platforms and experience of working with Fintech is added advantage.
- Customer-focused mindset with exceptional problem-solving and analytical skills.
- Ability to conduct workshops and effectively present to diverse audiences.
- Excellent stakeholder management skills and proficiency in English.
- Ability to collaborate across functions and influence at all organizational levels.
If you’re a passionate payment professional eager to drive innovation and make an impact, we welcome you to be part of our team. Help us shape the future of digital payments across SMBC Transaction Banking Asia Pacific Division!
