Total 3 job vacancies by Swarovski Singapore Trading Pte Ltd

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We are currently looking for a Consultant – Internal Communications (Contract) to lead strategic internal and executive communications programs to help employees across the organization stay up-to-date about the company’s vision, goals, projects and executive updates.

About the job

• Develop, execute and oversee internal communications to ensure up-to-date and consistent messaging to employees.
• Coordinate with cross-functional teams and stakeholders to develop communications initiatives.
• Assist executive leadership team in crafting impactful messages for various channels, including newsletters, emails,videos, and speeches.
• Drive consistency in all internal communication within the region with authentic, relevant, and timely content.

About you

We are looking for a unique and amazing talent, who brings along the following:

• University degree (Communication, public relations or similar)
• 3 years of professional experience in a similar role within an international setting
• Minimum 2 years of work experience in a fashion and retail environment
• Experience working with media agencies knowledge and social media platforms.
• Excellent organizational and planning skills
• English level intermediate to advanced in both spoken and written
• This is a contract role

Purpose of the role:

• Supports Head of Sales B2C in driving the strategic distribution development for Southeast Asia.
• Develops and maintains an up-to-date Regional Distribution Master Plan.
• Searches for and evaluates new retail locations according to the distribution strategy.
• Manages a network of real estate agents or other relevant distribution contacts.
• Supports Sales team in negotiations for new locations and lease renewals.
• Collaborates with Retail Architecture team in providing feedback on store design, layout, furniture usage, cost and timeline from an operational & business perspective.

About you

We are looking for a unique and amazing talent, who brings along the following:

• Minimum 5 years of professional experience in a similar role within an B2C industry, preferably in a fashion/ luxury retail environment.
• Experience in lease administration or distribution management
• Strong business acumen, particularly in process reliability and cost sensitivity
• Excellent English and local language proficiency and communication skills.
• Solid understanding and experience in distribution, real estate & retail partnership models
• Multicultural work experience and high level of social intelligence, intercultural sensitivity
• Excellent organizational and analytical skills
• Proactive problem solver with ability to manage change effectively
• Ability to manage multiple stakeholders
• Willingness to travel in the assigned area up to 30% of working time

Purpose of the role:

Head of Sales’ main role is to deliver got-to-market and commercial objectives, in-line with Swarovski LuxIgnite 2025 & B2C strategies. Responsible for leading the Southeast Asia Sales, Leasing, Training and Account Management towards high performance teams in the most aspirational way and to ensure brand control, profitable and sustainable growth.

Your Responsibilities Include, But Are Not Limited To

• Scale the B2C business of Southeast Asia, in-line with Swarovski LuxIgnite 2025 to maximize market penetration within the guardrails of the Company’s strategy and ensure the right balance between maximizing sales volume and brand control.
• Drive sales and profit growth for the markets to achieve the financial targets (NNS/EBIT); define and own the local distribution strategy and establish a smart and lean route to market & sales setup for the market and key segments.
• Oversee daily sales operations to ensure the most cost efficient yet impactful customer interaction to driven scalable growth.
• Build, drive and ensure constantly improving sustainable client relationships with important key accounts.
• Ensure strong sales management along the sales process with a focus on pipeline management & best in class account development planning.
• Develop the distribution and real estate plan for owned retail and franchise, maintaining good landlord-tenant relationships.
• Track and analyze the locations performance and engage landlords on store performance/expansion discussions.
• Identify training needs and deploy learning courses to uplift performance standards of retail team members.
• Ensure training metrics are met across the region, in line with CX Academy performance indicators.
• Lift the synergies that the new ONE team set-up offers, ensure close collaboration and alignment with local cross functional teams.
• Collaborate with merchandising for demand and assortment planning. This include but not limited to feedbacks and product requirements (qualitative & quantitative).
• Aspirational role-modelling leadership, ensuring high performing teams with strong retention rates. Support people action plans and change management initiatives.

About You

We are looking for a unique and amazing talent, who brings along the following:

• Bachelor’s Degree in any Business Studies or equivalent.
• Min. 10 years of relevant experience with 5 years in people management.