Total 3 job vacancies by The Learninglab Education Centre Pte Ltd

Purpose of job:

In this role as the Customer Service – Front Desk, you will be assisting the team in frontline operations of the front desk, ensuring smooth operations.

You will need to display a professional image by delivering high-quality service experience and accurate information to customers.

Accountabilities, responsibilities, and main duties:

• Acquire a strong working knowledge of the organisation’s programmes, services, and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure a seamless client experience.
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate:

• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Expected to work shift hours and on weekends (3 weekdays and 2 weekends).
• Ability to liaise with English & Chinese speaking clients is essential.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Equipped with good mediation and persuasive skills.
• Positive, extroverted and outgoing personality.
• Outgoing personality with a professional disposition.

Specialist Teaching Associate, English / Science (4-day work week)

Job Highlights

• Commensurate with workload and annual performance bonus
• Strong welfare and staff benefits including leave, medical & dental
• 4-day work week (inclusive of Saturdays OR Sundays)

Specialist Teaching Associate (Early Years / Primary / Secondary)

In this role, you will

• Teach an average of 8 to 10 lessons per week including covering classes for your peers.
• Deliver lessons in accordance with TLL’s teaching and curriculum standards to ensure a high quality of student learning.
• Monitor student progress through holistic assessments of student behaviour and development.
• Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress.
• Create and maintain a safe and conducive learning environment for students.
• Participate in marketing events and open houses as ambassadors of the company, as required.
• Your job might also entail other ad-hoc duties such as work on educational projects or events.

We value our teachers and their hard work!

• We offer highly attractive remuneration, including annual performance bonus.
• We are committed to providing strong welfare benefits, including medical and dental coverage.
• We care for your well-being – there are company-wide engagement initiatives all year-round and attractive corporate perks.
• We offer career progression and growth opportunities through our various leadership schemes.

We support you in your teaching!

• We want our teachers to shine. You can wow your students with our detailed student worksheets, which come along with teacher notes and a teaching deck, all designed inhouse!
• We care for our teachers’ professional development. From the time that you join, we offer guidance, training, mentoring and training courses that help you learn and grow as professionally.
• We provide a great classroom environment with useful and relevant technologies to facilitate your teaching.

Snapshots of our ideal candidate

• Passion for teaching and nurturing young minds!
• Positive, resilient self-starter with strong work ethic.
• Excellent interpersonal communication skills.
• Graduated with a degree in any discipline, or a Diploma in Early Childhood Education. Relevant experience is not required but will be an added advantage.
• Willing to travel between the various TLL centres for classes, as and when required.
• Work schedule includes 3 weekdays and 2 weekends (Saturday or Sunday) as assigned by the company.

Why Teach with Us?

Our teachers are the heart and soul of our business. We appreciate how our teachers inspire and nurture our students, helping them surpass their personal best.

Are you ready to join us and groom the future leaders of tomorrow?

Start your journey with us today. Shortlisted candidates will be contacted within 2 weeks from the date of application.

Specialist Teaching Associate, English / Science (5-day work week)

Job Highlights

• Competitive pay, *New* Additional bonus for teaching 2 weekends
• Career progression to flexible work schemes to suit your various work life stages.
• Strong welfare and staff benefits + annual performance bonus
• 5-day work week (inclusive of Saturdays and Sundays)
• Island wide locations

Specialist Teaching Associate (Primary / Secondary English Teacher)

In this role, you will

• Teach an average of 10 to 13 lessons per week including covering classes for your peers.
• Deliver lessons in accordance with TLL’s teaching and curriculum standards to ensure a high quality of student learning.
• Monitor student progress through holistic assessments of student behaviour and development.
• Establish and maintain good relationships with students and parents; provide regular updates to parents on students’ performance and progress.
• Create and maintain a safe and conducive learning environment for students.
• Participate in marketing events and open houses as ambassadors of the company, as required
• Your job might also entail other ad-hoc duties such as work on educational projects or events.

We value our teachers and their hard work!

• We offer highly attractive remuneration, including annual performance bonus and bonus for teaching 2 weekend days.
• We are committed to providing strong welfare benefits, including medical and dental coverage.
• We care for your well-being – there are company-wide engagement initiatives all year-round and attractive corporate perks.
• We offer career progression and growth opportunities through our various leadership schemes.

We support you in your teaching!

• We want our teachers to shine. You can wow your students with our detailed student worksheets, which come along with teacher notes and a teaching deck, all designed inhouse!
• We care for our teachers’ professional development. From the time that you join, we offer guidance, training, mentoring and training courses that help you learn and grow as professionally.
• We provide a great classroom environment with useful and relevant technologies to facilitate your teaching.

Snapshots of our ideal candidate

• Passion for teaching and nurturing young minds!
• Positive, resilient self-starter with strong work ethic.
• Excellent interpersonal communication skills.
• Graduated with a degree in any discipline, or a Diploma in Early Childhood Education. Relevant experience is not required but will be an added advantage.
• Willing to travel between the various TLL centres for classes, as and when required.
• Work schedule includes 3 weekdays and 2 weekends (Saturday and Sunday).

Why Teach with Us?

Our teachers are the heart and soul of our business. We appreciate how our teachers inspire and nurture our students, helping them surpass their personal best.

Are you ready to join us and groom the future leaders of tomorrow?

Start your journey with us today. Shortlisted candidates will be contacted within 2 weeks from the date of application.