Total 3 job vacancies by The Lifestyle Medical Clinic Pte. Ltd.

We are seeking a dedicated Clinic Assistant who is passionate about delivering exceptional customer service and possesses a high standard in hospitality. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic while providing a warm, welcoming environment for our patients.

Job Descriptions:

• Warmly welcome patients, providing courteous assistance and ensuring a positive first impression of the clinic.
• Efficiently manage patient appointments, including scheduling, rescheduling, and cancellations, while maintaining accurate records.
• Answer phone calls and emails promptly, addressing inquiries and providing clear information about clinic services and procedures.
• Assist patients with completing necessary paperwork and forms, ensuring accuracy and compliance with clinic protocols.
• Collaborate closely with medical staff to facilitate patient flow and address any concerns or special requirements promptly.
• Process payments, verify insurance details, and reconcile financial transactions accurately.
• Coordinate with external service providers, such as laboratories and imaging centers, to arrange patient tests and procedures as required.
• Uphold strict confidentiality regarding patient information and medical records, in accordance with regulatory guidelines.

Job Requirements:

• Previous experience in a customer service role with nurse background, preferably within a healthcare or hospitality environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals, including patients, families, and colleagues.
• Strong organisational abilities and attention to detail, capable of managing multiple tasks efficiently in a fast-paced setting.
• A positive attitude and a genuine commitment to delivering exceptional service to patients
• Flexibility to adapt to changing priorities and a willingness to support team members as needed.
• Minimum qualification of GCE 'O' Levels or equivalent; additional certification in healthcare administration or related field preferred.

We are seeking a dedicated Clinic Assistant who is passionate about delivering exceptional customer service and possesses a high standard in hospitality. The ideal candidate will play a crucial role in ensuring the smooth operation of our clinic while providing a warm, welcoming environment for our patients.

Job Descriptions:

• Warmly welcome patients, providing courteous assistance and ensuring a positive first impression of the clinic.
• Efficiently manage patient appointments, including scheduling, rescheduling, and cancellations, while maintaining accurate records.
• Answer phone calls and emails promptly, addressing inquiries and providing clear information about clinic services and procedures.
• Assist patients with completing necessary paperwork and forms, ensuring accuracy and compliance with clinic protocols.
• Collaborate closely with medical staff to facilitate patient flow and address any concerns or special requirements promptly.
• Process payments, verify insurance details, and reconcile financial transactions accurately.
• Coordinate with external service providers, such as laboratories and imaging centers, to arrange patient tests and procedures as required.
• Uphold strict confidentiality regarding patient information and medical records, in accordance with regulatory guidelines.

Job Requirements:

• Previous experience in a customer service role with nurse background, preferably within a healthcare or hospitality environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals, including patients, families, and colleagues.
• Strong organisational abilities and attention to detail, capable of managing multiple tasks efficiently in a fast-paced setting.
• A positive attitude and a genuine commitment to delivering exceptional service to patients
• Flexibility to adapt to changing priorities and a willingness to support team members as needed.
• Minimum qualification of GCE 'O' Levels or equivalent; additional certification in healthcare administration or related field preferred.

Are you passionate about transforming workplaces into thriving hubs of health and happiness? Join us at The Lifestyle Medical Clinic as a Corporate Health & Wellness Solutions Specialist and lead the charge in revolutionising corporate well-being.

In this dynamic role, you will:

• Build strong, strategic relationships with key stakeholders such as HR Business Partners, Benefits Managers, and business owners, driving business development efforts
• Drive client success by deeply understanding their objectives and exceeding expectations through collaborative goal-setting and effective sales strategies
• Transform satisfied clients into enthusiastic advocates, leveraging their achievements for compelling references and case studies
• Maximise client utilisation and engagement by promoting the full suite of product features
• Utilise account data to proactively identify business development opportunities and challenges, developing innovative solutions to enhance client satisfaction and drive revenue growth
• Collaborate seamlessly with cross-functional teams to champion client needs and ensure smooth service adoption, enhancing sales effectiveness
• Deliver exceptional customer service at every interaction, fueling organic growth and fostering long-term partnerships while driving sales
• Develop and implement customised health and wellness solutions tailored to the unique needs and objectives of each client
• Conduct comprehensive assessments of workplace wellness programs, identifying areas for improvement and innovation
• Collaborate closely with internal and external stakeholders to design and deliver engaging wellness initiatives, workshops, and events
• Provide expert guidance and support to clients on a wide range of health and wellness topics, including nutrition, fitness, stress management, and mental health
• Utilise data analytics and insights to measure the effectiveness of wellness programs and initiatives, making data driven recommendations for continuous improvement
• Stay abreast of industry trends, best practices, and emerging technologies in corporate health and wellness, serving as a subject matter expert for clients
• Act as a thought leader and advocate for workplace wellness, participating in industry events, conferences, and webinars to share insights and expertise, enhancing brand visibility
• Drive client engagement and retention through proactive communication, regular check-ins, and personalised support
• Collaborate with sales and marketing teams to develop compelling collateral, presentations, and proposals to attract new clients and expand our reach in the corporate wellness market, driving sales expansion

If you are ready to make a meaningful impact on workplace well-being, drive lasting change, and contribute to sales growth, we want to hear from you. Join us in shaping a healthier, happier corporate landscape.

Job Requirements

• Bachelor's degree or higher in health promotion, public health, nutrition, exercise science, business administration, or related field; additional certifications in wellness coaching, corporate wellness, sales, or business development preferred
• Proven sales, business development, or account management experience in healthcare, wellness, or corporate services
• Excellent communication, interpersonal, and negotiation skills
• Strong analytical and project management abilities
• Proactive, customer-focused, adaptable, and collaborative mindset
• Passion for promoting health and wellness in the workplace
• Valid driver's licence and willingness to travel occasionally