We are The Xcess, a prestigious watch workshop based in Singapore at The Reserve Level 4. Our mission is to reshape the watch industry by delivering greater transparency while empowering luxury watch owners with greater control and value. Specializing in the repair, maintenance, polishing of luxury timepieces, authentication and evaluation for loans. With a commitment to excellence and customer satisfaction, we provide bespoke services tailored to meet the needs of watch enthusiasts and collectors. Our clients look to us for solutions to get more out of their watch ownership journeys.
Job Purpose:
Delivers the highest standards of service to all customers, retailers and dealers.
Key Responsibilities:
- Full service on movements: movement dismantling, replacement/ fixing of broken parts, cleaning, reassemble, rate check and adjustment
- Able to perform technical repair and service on multiple brands according to guidelines established by brand.
- Analyse and take decisions to define proper methodology to repair the movement.
- Use or develop adequate tools or processes to correct issues that can arise during the repair process
- Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
- Ensure all required services for the customer have been carried and the watch is ready to wear
Requirements:
- Experience in watchmaking or related field
- Knowledge of different watch brands and their mechanisms
- Ability to disassemble and assemble watches
- Attention to detail and precision in work
- Familiarity with tools and equipment used in watchmaking
- Understanding of watch repair and maintenance techniques
- Good communication and interpersonal skills
- Willingness to learn and keep up with new developments in the field
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Team player with a positive attitude and willingness to learn.
Profile:
· Watchmaker who, within a dynamic and growing team, will be responsible for the watch repairing process from servicing the movement to preparing/assemble the case and encase the movement.
· The Watchmaker will report to the Workshop’s Manager.
· The Watchmaker must have the skills and experience necessary to service all types of watches from basic mechanical and quartz movements and chronographs.
Benefits:
- Opportunities for professional development and growth within the company.
- Pleasant working environment in a well-established watch workshop.
- Excellent medical, dental and vision insurance
If you are passionate about luxury timepieces and meet the qualifications and residency requirements, we encourage you to apply. Join our team and contribute to delivering exceptional service and craftsmanship to our discerning clientele.
