Key Responsibilities
General Office Support:
- Answer and direct phone calls, emails, and other correspondence.
- Schedule and coordinate meetings, appointments, and travel arrangements.
- Maintain office supplies inventory and reorder as necessary.
- Organize and manage filing systems, both physical and digital.
Client and Staff Coordination:
- Greet clients, visitors, and guests in a professional manner.
- Liaise with internal departments and external vendors.
- Assist in coordinating internal events, meetings, and conferences.
Data Entry and Database Management:
- Maintain and update contact lists, databases, and other records.
- Ensure accurate data entry and assist with generating reports.
- File and archive documents in accordance with company policies.
Customer Service:
- Provide excellent service to clients and staff members.
- Address inquiries and resolve issues in a professional manner.
Miscellaneous Tasks:
- Perform other duties as assigned by senior management.
- Assist with company policies and internal procedures.
Key Skills and Qualifications:
- Proven experience in administrative roles
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills to liaise with Chinese-speaking clients
- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Strong attention to detail and able to work independently
- Positive attitude, professional demeanor, and team-oriented mindset
- Able to handle pressure and work in a face paced environment
- Proficiency in using AI for drafting documents or presentations will be an added advantage
