Total 4 job vacancies by Tunity Technologies Pte. Ltd.

Position Overview: Customer Success Engineer provides technical support and ensures the success of our client's post-implementation. He/she is to be highly knowledgeable and skilled in all aspects of Tunity’s product architecture, showcasing individual expertise in software and adept knowledge of its integration with hardware. Acting as the technical contact point for our clients, he/she ensures a seamless and cohesive experience of service support for our clients.

Key Responsibilities:

• Product Expertise: Develop a deep understanding of Tunity's products, from software to hardware, to provide comprehensive support across our product and solution suite.

• Software Support: Provide expert software support, resolving issues swiftly at the root cause to maintain high levels of client satisfaction.

• Maintenance Management: Implement and manage software maintenance processes, actively monitoring and analysing activities to identify improvement areas, and managing preventative maintenance schedules.

• Solution Maintenance: Oversee the ongoing maintenance of software and platform solutions, ensuring they are current, optimized, and operating effectively within the client's infrastructure.

• Hardware Liaison: Collaborate closely with the hardware team, addressing hardware-related concerns, and providing timely resolutions to clients.

• Client Communication: Work in tandem with Customer Success Specialists in client engagements and communications, such as guiding clients on resolution processes, conducting training, participating in and contributing to client meetings, etc.

• Documentation and Analysis: Create and maintain technical documentation, conduct regular system performance and cost analysis, and prepare reports that inform strategic decisions.

• Technical Assessments and Implementation: Lead in-depth technical reviews and strategically recommend solutions to address client change requests, ensuring optimal outcomes and seamless integration of modifications. Implement and perform coding of the approved solution.

Qualifications:

· Tertiary qualification in Computer Science, Information System, Computer Engineering or a related field.

· At least 3 years of professional experience as a developer

· Proficiency in back-end development using Entity Framework, C#, .NET Core, .NET Framework, MS SQL, and RESTful Web API.

· Proficiency in front-end development using Angular 2+.

· Solid understanding of databases, both SQL and NoSQL.

· Experience with version control systems (e.g., Git).

· Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes) is a plus.

· Knowledge of Single sign-on (SSO) (e.g Microsoft Entra ID, AWS IAM) via SAML/OAuth is a plus.

· Familiarity with cloud platforms (e.g., AWS, Azure, GCP) is a plus.

· Experience in Inventory Management System, Warehouse Management System and SAP is a plus.

· Excellent problem-solving and communication skills.

· Ability to work effectively in a collaborative team environment.

Senior Sales Executive

Tunity seeks a proactive and strategic Sales Executive capable of driving customer engagements through a consultative sales process. The successful candidate will be instrumental in guiding clients from initial technology adoption to advanced solution customisation, leveraging Tunity’s industry experience and capabilities.

Responsibilities:

• Technology Adoption: Accelerate client onboarding with Tunity’s ready-to-use RFID solutions, showcasing immediate operational efficiencies without the need for complex customisations.

• Strategic Consultative Selling: Conduct in-depth consultations to comprehend and address client challenges, focusing on standardising and digitising operations to establish a strong foundation for advanced technological adoption.

• Solution Customization and Scaling: Lead clients through the customization and implementation of scalable solutions tailored to their unique business needs, ensuring significant ROI and impactful business transformations.

• Client Relationship Management: Develop and sustain robust relationships with key stakeholders, driving customer satisfaction and fostering long-term loyalty.

• Sales Strategy and Execution: Formulate and execute detailed sales strategies that resonate with Tunity’s broader business objectives, emphasizing market penetration

and sustainable growth.

• Collaborative Team Dynamics: Work closely with teams across product development, marketing, and customer success to deliver a cohesive client experience and streamline solution delivery.

Requirements:

• At least a diploma in marketing or related field.

• At least 3 years of sales experience preferably in SME environment.

• Analytical skills for analysing sales data and for providing insights on overall sales performance.

• Meticulous in managing contracts and agreements with customers and vendors and possess systematic thinking.

• Excellent communication and interpersonal skills to collaborate effectively with customers and team members.

• Positive attitude and have passion for technology with a user-centric mindset required to deliver sales presentations and product demos.

• Able to accept and handle rejection from customers appropriately.

Key Responsibilities:

1. Project Management:

o Lead the end-to-end project management for the development of enterprise software products.

o Establish and manage project timelines, ensuring that milestones are achieved on schedule.

o Coordinate cross-functional teams, ensuring effective collaboration and communication.

2. Stakeholder Management:

o Act as the primary point of contact for both internal and external stakeholders.

o Able to work with business stakeholders and draw strategic plannings with milestones.

o Regularly update stakeholders on project status, risks, and deliverables.

o Resolve any project-related issues, ensuring that all stakeholder needs are addressed.

3. Budget and Resource Management:

o Develop and manage project budgets, ensuring optimal allocation of resources.

o Monitor project costs and ensure that the project remains within the allocated budget.

4. Risk Management:

o Identify potential risks and establish strategies to mitigate them.

Tunity Technologies Pte Ltd

o Proactively manage changes in project scope, identifying potential crises, and devising contingency plans.

5. Quality Assurance:

o Ensure that the software product meets the highest quality standards.

o Collaborate with the QA team to identify and rectify any software issues.

6. Team Leadership:

o Mentor and provide guidance to the project team members.

o Foster a positive work environment that promotes innovation and team collaboration.

Required Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Minimum of 5 years of project management experience in software development, with a proven track record of successfully delivering enterprise software projects.

• Strong understanding of software development life cycles (SDLC).

• Proficiency in project management software tools.

• Exceptional organizational, leadership, and interpersonal skills.

• Excellent verbal and written communication skills.

• PMP or equivalent certification is an advantage.

Transformation Office Executive

Role Overview:

Hi all! Tunity Technologies is on the lookout for a Transformation Office Executive who can juggle traditional HR and office admin tasks while having an oversight on our IT system. We need someone who can keep our daily operations running smoothly while making sure our IT system is on point and supports our broader goals. If you're all about keeping the vibes vibrant and the teamwork strong, while making sure our IT setup functions well for boosting everyone's productivity, then you might just be our perfect match!

Key Responsibilities:

• HR and IT System Management: Supporting the HR Manager in conducting HR operations, including recruitment, onboarding, training, and performance management, while also overseeing the seamless integration and basic maintenance of Tunity’s IT infrastructure such as printers, servers and laptops within office operations.
• Office Administration and IT Oversight: Oversee daily administrative tasks, ensuring a productive environment, complemented by managing essential IT system needs, such as ensuring reliable internet connectivity, basic troubleshooting, and liaising with IT support for significant issues.
• Financial, Procurement and IT Process Assistance: Using Enterprise Resource Planning (ERP) system and Accounting Software to assist with financial and procurement tasks like issuing invoices, purchase orders (POs) and managing payments, alongside ensuring that IT-related expenses and budgets align with office needs and cost-saving strategies.
• Process and IT Efficiency Initiatives: Drive initiatives to enhance operational efficiency across HR, office management, and IT utilization, streamlining processes for better transparency and consistency.
• Culture and IT Utilization Facilitation: Support HR Manager in employee concerns, fostering a positive company culture while ensuring that staff can effectively utilize IT resources and supporting the company’s transformation journey.
• Cost-Saving and IT Resource Management: Implement measures to reduce office operational costs, considering the impact on IT resources, and explore economies of scale as Tunity grows.
• Intern Management and IT Orientation: Supporting the HR Manager in managing intern assignments, providing support and learning opportunities to interns, including familiarization with the company’s IT systems and protocols.

Qualifications:

• Proven experience in office management with a basic understanding of IT infrastructure.
• Strong organizational, multitasking, and problem-solving skills.
• Effective communication and people management abilities.
• Capability to handle financial and basic IT-related administrative tasks
• Independent, proactive, and capable of adapting to evolving company needs.
• Eagerness to learn, grow, and contribute to Tunity's transformation journey.
• Independent worker with a proactive and innovative approach to problem-solving.
• Eagerness to learn, adapt, and grow with the business.
• Basic understanding of financial administration, including invoicing and payment processing.

What Tunity Offers:

• A role to help make a significant impact on operational efficiency and workplace culture.
• Opportunities for personal and professional growth in a company undergoing transformation.
• A supportive, innovative and fun work environment with flexible working arrangements.