Total 314 job vacancies by Unison Consulting Pte Ltd

• Provide first-level technical support for our products, including troubleshooting and issue resolution.
• Monitor and maintain the operational status of the datacenter infrastructure.
• Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.
• Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.
• Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.
• Document and report incidents, activities, and maintenance tasks according to standard procedures.
• Contribute to the continuous improvement of support processes and datacenter operations.

• Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.
• Strong understanding of IT infrastructure, including servers, networking, and storage systems.
• Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.
• Excellent problem-solving and communication skills.
• Familiarity with ticketing systems and ITIL best practices is a plus.
• Relevant certifications in IT support and datacenter operations are advantageous.

KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

WHAT WE ARE LOOKING FOR

· Relevant working experience in database administration and support

· Experience in Oracle, Microsoft SQL, MySQL, Yugabyte and/or PostgreSQL.

· Experience in cloud databases (e.g. AWS RDS).

· Good vendor management skills, and knowledge of industry best practices

Certifications in ITIL and above database technologies will be an advantage

KEY RESPONSIBILITIES

· Application onboarding and configuring of database servers according to best practices.

· Designing and maintaining high availability solutions like replication and failover setups is vital to ensure database uptime. Engineers also plan for disaster recovery scenarios to minimize data loss.

· Schedule regular backups, test recovery procedures, and ensure data integrity to minimize downtime in case of system failures.

· Monitor database performance and identify bottlenecks or areas of improvement. This includes analysing query performance, optimizing database schema, and adjusting server settings to ensure optimal performance.

· Keeping PostgreSQL up to date with the latest patches and versions is crucial for security and feature enhancements. Support Engineers plan and execute upgrades carefully to avoid disruptions.

· Plan for database growth by assessing current usage patterns and making scaling recommendations.

Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

• Design, develop, and maintain scalable data pipelines using Spark and Scala to process, transform, and analyze large volumes of data.
• Collaborate with cross-functional teams to understand data requirements and implement solutions that meet business needs.
• Optimize and tune existing data pipelines for performance, reliability, and scalability.
• Ensure data quality and integrity through validation, testing, and troubleshooting of data processes.
• Stay updated with industry best practices and emerging technologies in big data and distributed computing.

• Bachelor's/Master’s degree in Computer Science, Engineering, or related field.
• Proven experience as a Data Engineer with expertise in Spark and Scala.
• Strong proficiency in building and optimizing big data pipelines and workflows.
• Hands-on experience with distributed computing frameworks (Spark, Hadoop, etc.) and related tools.
• Solid understanding of database technologies (SQL, NoSQL) and data warehousing concepts.
• Excellent problem-solving skills with a proactive attitude towards learning and adapting to new technologies.

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand their data and analytics needs.

• Conduct thorough analysis of business requirements and translate them into technical specifications.

Azure Data Factory Utilization:

• Demonstrate expertise in designing and implementing data pipelines using Azure Data Factory.

• Work closely with data engineers and developers to ensure the effective utilization of Azure Data Factory capabilities.

Data Integration and Management:

• Develop a comprehensive understanding of data sources, structures, and business rules.

• Facilitate the integration of diverse data sets, ensuring data quality and accuracy.

Documentation:

• Create detailed documentation of business requirements, data models, and technical specifications.

• Maintain up-to-date documentation throughout the project lifecycle.

Collaboration:

• Act as a liaison between business stakeholders, data engineers, and other technical teams.

• Foster effective communication and collaboration to ensure successful project outcomes.

Quality Assurance:

• Conduct testing and validation of data solutions to ensure they meet business requirements.

• Identify and address any issues or discrepancies in data processing.

Requirements

• Proven experience as a Business Analyst in a technical environment, with a focus on data and analytics.

• Hands-on experience with Azure Data Factory is essential.

• Strong understanding of data modeling, data warehousing, and ETL processes.

• Familiarity with Agile and Scrum methodologies is a plus.

• Relevant certifications in Azure or business analysis are advantageous.

• Understanding the requirements from the Functional Team.
• Understanding the Technical Design from the Technical Lead.
• Estimating the development efforts.
• Working on Agile/ Water-Scrum-Fall based development model.
• Developing the functional requirements as per the Design and coding standards. The code should be free of any SonarQube based findings.
• Conduct Peer-Code Reviews for early detection of defects and code quality.
• Support the testing phase (System Testing, SIT, UAT, Non-Regression Testing) and ensure quick turnaround of defect fixes.

• Any Computer Science based graduation.
• 5+ years in software development.
• Hands-on development experience in web-based application development using Angular (using Bootstrap) and Java.
• Experience with creation of reusable Angular reusable components.
• Experience in implementing different and various Angular modules  like Grid (UI-Grid or AG-Grid), routing modules.
• Good understanding of AJAX, JSON objects and JavaScript DOM manipulation Techniques.
• Experience in Banking Domain

The SAP ERP domain technical business analyst plays an important role in bridging the technical and business aspects. This role involves understanding current ERP related business processes and assist the DnA team with respect to SAP ECC and future S/4HANA intricacies, collaborate with business on requirements gathering for new use case projects and support production operations team on-demand.

Domain and BA Expertise

• Possess knowledge of SAP and/or S/4HANA ERP modules and functionalities
• Have experience as SAP Technical BA role supporting functions such as Finance, Manufacturing, Procurement, Supply chain etc.
• Understand business processes and workflows.
• Analyze how SAP data impacts business operations and decision-making.
• Experience on projects related to some of the use cases such as   procurement analytics, Supply chain analytics, BOM analysis, Enterprise finance performance reports, product and customer segmentation analysis reports, Inventory management etc.

Requirement Gathering and Analysis

• Assist new DnA use cases/projects gathering detailed functional and technical requirements from business users and/or Infineum functional consultants
• Understand the data sources, structure, and relationships within the SAP for the use case requested modules
• Analyze and translate business needs into clear technical specifications.

DnA technical team collaboration for ETL/ELT and BI development

• Collaborate with data modeler defining conceptual, logical and physical enterprise data warehouse model for SAP data
• Collaborate with data engineers to define data mapping, extraction methods , transformation rules and presentation layer business logic
• Collaborate with Powe BI developers on business logic development/testing
• Assist the DnA team to define data quality rules and Implementing data masking, anonymization, and access controls as needed

DnA support and operations

• Assist DnA Ops team in Identifying and troubleshoot data-related issues, collaborating with relevant teams for timely resolution.
• Assist the team on Implementing preventive measures to avoid recurring data problems.

Data Quality and Governance

• Work with data governance and business teams to establish data quality standards and compliance with data privacy regulations and organizational data governance policies

Technical Solution Design

• Collaborate with data engineers and architects on the solution documentation. Ensure solutions align with SAP best practices and standards.

Testing and Validation

• Develop test scenarios and validate data processes.  Participate in system and integration testing.

Documentation and Training

• Prepare technical documentation and user guides.  Provide training and support to end users and DnA team on-demand.

Communication and Collaboration

• Communicate technical concepts to nontechnical stakeholders.   Collaborate with cross functional and wider Portfolio teams on-demand.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Strong SAP Technical BA experience with core understanding of ECC/HANA systems and modules such as Finance, Procurement, Supply chain etc.
• Proficiency in data integration concepts, ETL processes, and data transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Familiarity with data analytics tools and technologies is a plus.

Requirement Gathering and Analysis:

• Work closely with business stakeholders to understand their operational and strategic requirements.
• Conduct detailed analysis of business processes to identify opportunities for SAP system improvements.

SAP Implementation and Customization:

• Collaborate with SAP consultants and developers to implement and customize SAP solutions.
• Configure SAP modules to align with business requirements and optimize system functionality.

Data Integration and Migration:

• Oversee data migration projects, ensuring the smooth transition of data into SAP systems.
• Collaborate with data teams to ensure data quality, integrity, and accuracy within SAP applications.

User Training and Support:

• Provide training to end-users on SAP functionality, ensuring they can effectively use the system.
• Offer ongoing support to users, troubleshooting issues and addressing inquiries related to SAP applications.

Documentation:

• Create and maintain comprehensive documentation of SAP configurations, processes, and user guides.
• Ensure documentation is up-to-date and aligned with system changes and enhancements.

Collaboration and Communication:

• Act as a liaison between business stakeholders and technical teams.
• Facilitate communication to ensure a clear understanding of business needs and effective implementation of SAP solutions.

Continuous Improvement:

• Stay informed about SAP updates, patches, and best practices.
• Propose and implement improvements to enhance the efficiency and effectiveness of SAP applications.

• Proven experience as an SAP Business Analyst, with expertise in SAP modules relevant to the organization (e.g., SAP ECC, SAP S/4HANA, SAP BW).
• Strong understanding of business processes and the ability to translate them into SAP solutions.
• Experience in SAP implementation, configuration, and support.
• SAP certification(s) is a plus.

Requirement Gathering and Analysis:

• Collaborate with business stakeholders to understand their data and analytics needs.
• Conduct thorough analysis of business requirements and translate them into technical specifications.

Azure Data Factory Utilization:

• Demonstrate expertise in designing and implementing data pipelines using Azure Data Factory.
• Work closely with data engineers and developers to ensure the effective utilization of Azure Data Factory capabilities.

Data Integration and Management:

• Develop a comprehensive understanding of data sources, structures, and business rules.
• Facilitate the integration of diverse data sets, ensuring data quality and accuracy.

Documentation:

• Create detailed documentation of business requirements, data models, and technical specifications.
• Maintain up-to-date documentation throughout the project lifecycle.

Collaboration:

• Act as a liaison between business stakeholders, data engineers, and other technical teams.
• Foster effective communication and collaboration to ensure successful project outcomes.

Quality Assurance:

• Conduct testing and validation of data solutions to ensure they meet business requirements.
• Identify and address any issues or discrepancies in data processing.

• Proven experience as a Business Analyst in a technical environment, with a focus on data and analytics.
• Hands-on experience with Azure Data Factory is essential.
• Strong understanding of data modeling, data warehousing, and ETL processes.
• Familiarity with Agile and Scrum methodologies is a plus.
• Relevant certifications in Azure or business analysis are advantageous.

Responsibilities:

• Support of the design, development, and management of network, servers, virtualization and monitoring systems for new and existing park attractions.

• Deployment of Servers and virtual environments, including but not limited to UCS, VMWare, Windows servers 2018 and 2021.

• Support of the design of 3-tier and ISA-99 defense-in-depth network models to enforce security and increase network segregation and security among ride show networks.

• Design and execution of acceptance testing strategies including regular auditing of existing control networks and servers for predictive maintenance purposes.

• Participate in reviews of attraction data center architecture and ensure appropriate security, scalability, safety, redundancy, reliability, and sustainability design strategies are in place and are given proper weighting in the design objectives.

• Supporting the enhancement and maintenance of existing Datacenters.

• Working with corporate and enterprise network IT to ensure successful partnering and uptime requirements for networks & datacenters.

• Implementation and support of the next generation of shared services for ride show networking.

• Development of a strategy for fault management, including metrics and reporting.

• Generate system level documentation and manuals.

• Oversee existing attraction architecture renovations and updates. Understand hardware and firmware currently in use and ensure updates as appropriate for upgraded and obsolete equipment. Remain current with latest technology regarding hardware, software and security.

• Provide design and maintenance support for all attractions including training controls and tech services personnel.

• Maintain configuration management of hardware and software documentation.

• Partner with IT to ensure proper access, accountability, and processes.

• Ensure Engineering & Tech Services PCs integrate with various tools and programs that are required with technology in the field.

• Understand and actively participate in Environmental, Health & Safety responsibilities by following established corporate policy, procedures, training and team member involvement activities.

• Be willing to work nights, weekends and peak periods as required. Be on call for park support.

Qualifications/Requirements:

• Good experience with IT networking

• Experience in Data Center and virtualization technologies (UCS, VMware ESXi, vSphere, vSAN, vCenter and Windows Server, Linux Server)

• Experience with common network services, SNMP, Syslog, DNS, NTP, DHCP, AD, etc.

• Analyze network performance using Wireshark and provide root cause analysis, recommendations, guidance, and expertise in maintaining the highest level of Performance.

• Experience in deploying, troubleshooting, and maintaining UCS Servers

• Experience in deploying, troubleshooting, and maintaining VMWare and Windows server 2016, 2018 and 2021

• Perform complex troubleshooting, backup, archiving, and recovery

• Strong documentation skills

• Solid understanding of the software development lifecycle and change control.

• Ability to articulate and communicate design, security, and performance issues.

• Data Center and virtualization technologies

• Common network services, SNMP, Syslog, DNS, NTP, DHCP, AD,Wireshark.

• Experience in deploying, troubleshooting, and maintaining UCS Servers ,deploying, troubleshooting, and maintaining VMWare and Windows server.