Key Responsibilities
Responsible and accountable for the commercial management of a grocery store (Mini Mart) mainly selling Indian and Bangladeshi..
Key Responsibilities
Responsible and accountable for the commercial management of a grocery store (Mini Mart) mainly selling Indian and Bangladeshi items, maximizing sales and minimizing losses.
To lead and motivate the grocery store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
Ensure store operation standards are adhered to by all grocery store staff.
Ensure daily briefing to staff on sales target.
Ensure daily housekeeping standards are maintained.
Manage complaints cases whenever necessary.
Provide the training and coaching to the team.
Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
Responsible for roster planning to ensure sufficient manpower at all time.
Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
Assist in other ad-hoc duties as and when required.
Requirements
At least 4+ years working experience in sales and distribution of merchandise in a retail environment, preferably in Grocery/Trading stores.
Results-orientated with strong understanding of day to day in store operations.
Energetic and self-motivated individuals highly preferred.
