Total 5 job vacancies by We & Us Pte. Ltd.

Responsibilities:

- Serve as the main point of contact, greet and assist customers with product inquiries and recommendations.

- Manage sales transactions, process payments, and handle returns/exchanges.

- Restock shelves and ensure products are displayed attractively.

- Assist with inventory management, including stocktaking and organizing new stock.

- Set up and participate in store events or creative workshops for children.

- Maintain a clean, organized, and inviting store environment.

- Provide support with any administrative tasks

- Assist with online orders and packaging

Requirements:

- Prior work experience in retail or customer service is a plus

- Strong communication and interpersonal skills.

- Customer-focused mindset

- Basic computer skills for operating the POS system

- Able to work in retail operation timings including weekends, public holidays

- Enthusiastic about working with children, stationery and creative products

Responsibilities:

- Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets

- Supervise, train and assist employees in customer service, store maintenance and product promotions

- Effective planning of monthly staff rosters to ensure optimal management of manpower strength

- Seek ways to better promote the store, the product line and service within the store

- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals

- Provide and analyse sales, profit and stock budgets/reports

- Implement training of employees to maintain productivity at all times

- Manage all controllable costs with a view to maintaining profitability

- Ensure the store remains clean and presentable at all times

- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service

Requirements:

- Minimum Diploma in any field

- Minimum of 4 years experience working in a retail environment, ideally in a supervisory role for 2 years

- Strong leadership and customer management abilities

- Customer service-oriented with in-depth knowledge of basic business management processes

- Excellent communication and interpersonal skills

Who We Are

FloodX (Singapore) is a floods protection specialist based in Singapore and serving Asia, Middle East and Africa. We have the largest and most comprehensive range of floods protection products and are uniquely able to recommend the best to all our customers.

Job Role

We are looking for a CEO who has the relevant job experience in floods protection globally, and who has the vision and strategy and is able to execute to take the business forward.

Job Responsibilities

• Develop and implement company and commercial strategy defining B2B and B2C sales channels
• Engineer and develop our comprehensive FX range of flood protection products
• Establish clean supply chains
• Oversee all operations and lead and influence Head of Departments and employees to implement and achieve company goals successfully
• Ensure business profitability
• Obtain government funding and private investment

Qualifications & Experiences

• At least 10 years relevant experience in floods protection market
• Proficient in Microsoft Excel, Word and Powerpoint
• Able to communicate well, written and spoken

The client is seeking a Operation & Marketing Executive to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.

Roles & responsibilities

Operation

• Manage the day-to-day store operations to ensure a seamless and smooth customer experience
• Build rapport with customers to ensure sustainable future sales and build loyalty and commitment
• Communicate and manage customers’ feedback effectively between departments
• Perform basic front desk duties such as attending to enquiries on the various platforms, managing appointments, and creating sales invoices via POS.
• Manage inventory control to ensure accuracy and efficiency
• Liaise with vendors and contractors to ensure store facilities are in good up-keeping condition
• Participate and support in training to understand the company’s products and services
• Promote brand awareness and support sales by sharing services, products and any promotions.
• Consolidate marketing data and provide insights on the effectiveness of all marketing activities, in the form of weekly reports to optimise campaign results and drive customer engagement
• Analyse customer engagement data with the marketing team for marketing strategies and initiatives
• Support the marketing team in media production as and when needed.
• Create basic artwork for posters, displays and social media stories.
• Take on additional tasks and projects as needed, demonstrating flexibility and initiative in supporting broader company objectives
• Explore & generate new ideas to increase customer satisfaction, growth and retention.

Qualifications and Education Requirements

• Min Nitec or higher with at least 2 years experience preferably in the beauty industry
• Able to handle English and Mandarin-speaking customers (to cater to our diverse group of clientele)
• Willing to commit to retail hours
• Goals-driven and customer-oriented

Others

• Pleasant disposition and well-groomed
• Cheerful and demonstrate excellent customer service
• Able to work both independently and as a team
• Possess good interpersonal skills and is meticulous and self-motivated
• Possess good communication skills in listening, and expressing ideas, both orally and in writing
• Provide relevant and timely information to management, co-workers, and customers
• Proficient in Microsoft Office (Word and Excel) and canva

The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.

Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.

Responsibilities:

• Maintain efficient operations at the centre, upholding the highest standards of customer service.
• Oversee and coordinate daily tasks to ensure a seamless centre operation.
• Attract customers through appealing visual merchandising that reflects the essence of the centre.
• Collaborate with team members to boost sales and achieve business targets.
• Efficiently manage and control inventory to meet customer demands.
• Responsibly handle customer inquiries from multiple company communication platforms.
• Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

• 3 years of experience in retail / hotel / industry
• Strong commitment to ensuring customer satisfaction and providing outstanding service.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on maintaining the outlet's aesthetics.