Roles & Responsibilities
Responsibilities:
* Coordinating daily management operations
* Delivering superior food and beverage service and maximizing customer satisfaction
* Responding efficiently and accurately to restaurant customer complai
* Organize and supervise shifts
* Appraise staff performance and provide feedback to improve productivi
* Estimate future needs for goods, kitchen utensils and cleaning products
* Able to work night shift
* Proven customer service experience as a supervisor
* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait sta
* Strong leadership, motivational and people skills
* Acute financial management skills