Total 13 job vacancies by Whs Logistics Pte. Ltd.

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Job Responsibilities:

• Handling full spectrum of shipping documentation.
• Handling Import and Export documents.
• Well-versed in import/export permit declarations.
• Coordination with forwarders on vessel arrival and freight payments.
• Correspondence with overseas suppliers to ensure smooth and timely cargo delivery.

Job Requirements:

• GCE’O’ Level and above, with at least 2 years of relevant experience
• Those who have working experience in Logistics/Shipping/Freight forwarding industry will have an advantage.
• Positive working attitude with good communications and interpersonal skills.
• Good computer knowledge.
• Able to start work immediately

Job Responsibilities:

• Handling full spectrum of shipping documentation.
• Handling Import and Export documents.
• Well-versed in import/export permit declarations.
• Coordination with forwarders on vessel arrival and freight payments.
• Correspondence with overseas suppliers to ensure smooth and timely cargo delivery.

Job Requirements:

• GCE’O’ Level and above, with at least 2 years of relevant experience
• Those who have working experience in Logistics/Shipping/Freight forwarding industry will have an advantage.
• Positive working attitude with good communications and interpersonal skills.
• Good computer knowledge.
• Able to start work immediately

Roles and Responsibilities:

1. Coordinate tasks according to priorities and plans

2. Produce schedules and monitor attendance of crew

3. Allocate general and daily responsibilities

4. Supervise and train workers and tradespeople

5. Ensure manpower and resources are adequate

6. Guarantee all safety precautions and quality standards are met

7. Supervise the use of machinery and equipment

8. Monitor expenditure and ensure it remains within budget

9. Resolve problems when they arise

10. Report on progress to managers, engineers etc.

11. Stuffing if required (Forklift License needed)

Minimum Qualifications

1. Proven experience as a foreman

2. In-depth knowledge of machinery procedures, equipment and OSH guidelines

3. Ability to read drawings, plans and blueprints

4. Excellent organizational and leadership skills

5. Ability to communicate and report effectively

6. Aptitude in math

7. Problem-solving abilities

8. Good physical condition and stamina

9. High school diploma or diploma in a skilled trade

Job Description

1. On / Off site packaging

2. Operation machinery/equipment

3. (us)Stuffing if required (Forklift License needed)

4. Ensure that all operation procedures and practices are in line with company standard

Minimum Qualifications

1. 6 years of formal primary education in country of origin

2. Able to understand, read, write and speak simple English

Roles and Responsibilities:

1. Coordinate tasks according to priorities and plans

2. Produce schedules and monitor attendance of crew

3. Allocate general and daily responsibilities

4. Supervise and train workers and tradespeople

5. Ensure manpower and resources are adequate

6. Guarantee all safety precautions and quality standards are met

7. Supervise the use of machinery and equipment

8. Monitor expenditure and ensure it remains within budget

9. Resolve problems when they arise

10. Report on progress to managers, engineers etc.

11. Stuffing if required (Forklift License needed)

Minimum Qualifications

1. Proven experience as a foreman

2. In-depth knowledge of machinery procedures, equipment and OSH guidelines

3. Ability to read drawings, plans and blueprints

4. Excellent organizational and leadership skills

5. Ability to communicate and report effectively

6. Aptitude in math

7. Problem-solving abilities

8. Good physical condition and stamina

9. High school diploma or diploma in a skilled trade

Roles and Responsibilities:

1. Ensure the quality of their work

2. Operate in conformance with the requirements of the Integrated Management System in a safe and environmentally responsible manner

3. Stop work in progress or make appropriate notifications, including corrective and preventive actions when requirements are not being met.

4. Comply with all Company and Rules and Regulations.

5. Comply with all Health Safety and Environment requirements and regulations.

6. Responsible for sales order management.

7. Prepare delivery, shipping & order processing documents and liaise with forwarders and clients on daily delivery activities.

8. Ensure accurate and timely billing to customers.

9. Liaise with customers pertaining to the order, delivery and payment

10. Perform warehouse administration duties.

11. Using IWMS system to control all the customer import, export & local goods

12. Ensure all the goods detail furnish to customer are correct & tally.

13. Arrange the transport & packing job for customer if request.

Minimum Qualifications

1. Minimum ‘N’ Level or its equivalent
2. Bilingual in English and Mandarin.
3. PC literate.
4. Minimum 1 year of related experience.

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

JOB DESCRIPTION

• Ensure operation procedures and practices are in line with company standard
• Organizing and maintaining the warehouse
• Basic warehouse duties - picking, packing, stock taking and inventory management
• Perform incoming, receiving, bulk break, verification of cargo & kitting
• Perform cycle counting related activities

Minimum Qualifications

• 6 years of formal primary education in country of origin
• Able to understand, read, write and speak simple English

JOB DESCRIPTION

• Ensure operation procedures and practices are in line with company standard
• Organizing and maintaining the warehouse
• Basic warehouse duties - picking, packing, stock taking and inventory management
• Perform incoming, receiving, bulk break, verification of cargo & kitting
• Perform cycle counting related activities

Minimum Qualifications

• 6 years of formal primary education in country of origin
• Able to understand, read, write and speak simple English

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Roles and Responsibilities:

1. Ensure the quality of their work

2. Operate in conformance with the requirements of the Integrated Management System in a safe and environmentally responsible manner

3. Stop work in progress or make appropriate notifications, including corrective and preventive actions when requirements are not being met.

4. Comply with all Company and Rules and Regulations.

5. Comply with all Health Safety and Environment requirements and regulations.

6. Responsible for sales order management.

7. Prepare delivery, shipping & order processing documents and liaise with forwarders and clients on daily delivery activities.

8. Ensure accurate and timely billing to customers.

9. Liaise with customers pertaining to the order, delivery and payment

10. Perform warehouse administration duties.

11. Using IWMS system to control all the customer import, export & local goods

12. Ensure all the goods detail furnish to customer are correct & tally.

13. Arrange the transport & packing job for customer if request.

Minimum Qualifications

1. Minimum ‘N’ Level or its equivalent

2. Bilingual in English and Mandarin.

3. PC literate.

4. Minimum 1 year of related experience.