Total 2 job vacancies by William Secure Solutions Pte. Ltd.

Roles & Responsibilities

• Provide administrative support to the Management.
• Ensure efficient operations and management of the facilities within the property.
• Provide concierge service as well as attend to residents’ needs or enquiries and resolve issues in a timely, friendly, and efficient manner.
• Escalate service-related enquiries / feedback to the Management.
• Oversee and coordinate the activities and works of vendors and contractors and provide the Management with reports on vendor's and contractors’ performance, quality and value of works when required.
• Communicate house rules and health & safety requirements to visitors and contractors.
• Ensure the proper maintenance of the facility and property and identify problematic facilities and report to the Management.
• Identify hazards and assess risk within the assigned areas of responsibility.
• Manage the administration, usage of computerised systems / softwares as well as deployed systems.
• Perform basic troubleshooting and replacement of equipment.
• Any other duties as assigned within the scope of the job to meet the needs and requirements of the property and/or the Mangement.

Requirements

• Customer-oriented with polite and professional demeanour.
• High attention to detail.
• Minimum 3 years of experience in a service sector.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Good command of English (Reading, Listening, Speaking, and Writing).
• Able to perform 6-day work week including weekends and Public Holidays.

Responsibilities

• Establish relevant business KPIs for the company to track.
• Create and execute commercial strategies aimed at accelerating growth.
• Study industry trends and create an effective business plan based on commercial opportunities.
• Manage the commercial and sales teams with the goal of improving key metrics.
• Heavily involved in the motivation, drive and development of new talent within the organization.
• Develop an understanding of customers’ needs and make sure they are met.
• Responsible for ensuring all business activities are in line with the organization’s objectives.
• Work with the marketing team to create strategies that boost the company and product awareness.
• Develop partnerships with key stakeholders aimed at accelerating the company’s growth.
• Assist in the development of budgets and other financial systems within the company.
• Suggestions for corrective action if sales are below the budget.
• Responsible for the approval of the company's product pricing and positioning.
• Regularly receive reports comparing actual sales versus budgeted sales.
• Follow up on daily sales achievements and provide frequent updates to the CEO.

Requirements

• Bachelor or Master’s degree in finance, business administration, or related field
• Past experience as a CCO or Commercial Director
• Proven experience in sales and client relationship management
• Experience in market research and analysis
• Knowledge of budgeting processes and performance reporting
• Excellent leadership and communication skills
• Skills in strategic and business planning would be important
• Must be a self-starter who is detail-oriented and well-organized