Operations and Support Assistant
Full-time
Junior Executive
2 weeks ago
Responsibilities:
QuickBooks Entry ManagementUpdate and maintain accurate entries from QuickBooks into our local inventory and accounting systems.
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Responsibilities:
- QuickBooks Entry ManagementUpdate and maintain accurate entries from QuickBooks into our local inventory and accounting systems.
Ensure timely reconciliation and organization of financial records.
- Printer & IT Equipment MaintenanceAssist in troubleshooting and performing basic repairs on company printers and IT equipment.
Support regular maintenance schedules to minimize equipment downtime and improve performance.
- Customer Inquiry SupportManage incoming inquiries from our website and email, providing prompt and professional responses.
Address customer questions, route requests to appropriate departments, and assist with follow-ups to ensure high customer satisfaction.
- Daily Operations AssistanceSupport day-to-day operations by assisting in packing, organizing, and preparing goods for shipment or delivery.
Ensure products are handled safely and efficiently to maintain quality standards.
- Monthly Stock TakeParticipate in monthly inventory counts to verify stock levels and assist in identifying discrepancies.
Help organize and maintain accurate stock records to support streamlined inventory management.
Requirements:
- Basic knowledge of QuickBooks or similar accounting software.
- Ability to troubleshoot and perform minor repairs on printers and IT equipment.
- Strong attention to detail and organizational skills.
- Excellent communication skills for customer service support.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Physical ability to perform tasks such as lifting and packing goods.
Preferred Qualifications:
- Prior experience in operations, customer support, or IT assistance.
- Familiarity with inventory management processes.
- Entry Level
Official account of Jobstore.