Total 35 job vacancies by Wise

Salary range: SGD $147,000 - $180,000 per annum + RSUs 

We're looking for a Senior Full Stack Engineer to join our APAC (Asia Pacific) Onboarding team based in Singapore.

APAC customers are a strong contributor to the Wise's growth. A big part of this growth comes from new customer acquisitions, so having a fast, convenient and delightful customer onboarding journey is central to this growth. That’s the mission of the APAC Onboarding team, and we’re looking for people who can make this happen. If this sounds like an exciting challenge, we’d love to hear from you!

Here’s how you’ll be contributing to the team

• Design scalable onboarding solutions tailored to diverse APAC markets, reducing redundancies and driving up conversion rates

• Develop robust systems to seamlessly KYC customers without delays, while being compliant

• Implement scalable KYC controls across multiple regulatory markets with minimal friction in the customer journey

• Build and maintain automations and tooling to process customer documents and other sensitive identity data in a scalable and cost-efficient way

• Utilise the observability stack and analytics to identify gaps, and unlock new opportunities for growth and operational excellence.

• Collaborate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery

We are seeking a capable and enthusiastic Risk Manager to join our team in Singapore. The successful candidate will be responsible for providing support and second line risk management advice and oversight to the entities and countries in South East Asia (SEA).

Salary range: starting from S$120k - S$162k SGD per annum + RSUs

We are looking for a Senior Product Analyst to support our cross-functional teams based across APAC. It’s a role that will allow you to have a big impact from day one! You will work closely with our Product teams focused on offering card issuance and multi-currency account solutions, alongside supporting our commercial and delivery teams, building conviction through your insights and analysis.

 You will work on answering questions such as:

• Where are our biggest growth and commercial opportunities?

• Who should we be selling our products and solutions to? And, how can we position our products to capture prospects' attention?

• What products should we be building and/or improving to unlock growth?

• How can we reduce friction in the transaction lifecycle and improve our products and solutions?

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.  

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise. 

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale. 

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;

• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;

• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;

• Following operational procedures and keeping track of critical updates.

The Role

• You will play a key role throughout the product development lifecycle, from customer/market research in the discovery phase to determine positioning through to defining/executing go-to-market plans, and driving post-launch engagement with customers for feedback. 

• You will work closely with product management, design, engineering, analytics, operations, marketing, and public relations teams to ensure the successful launch, promotion, and adoption of our products. 

• This role requires a combination of strategic thinking, strong communication skills, and a deep understanding of customer needs.

What You’ll Do

• Market Research & Analysis: Conduct market research, competitive analysis, and customer interviews to understand market trends, customer pain points, and competitive positioning.

• Product Positioning & Messaging: Craft compelling product messaging and positioning that resonates with target audiences and differentiates our products in the marketplace.

• Go-to-Market Strategy: Develop and implement go-to-market plans for new product launches, feature releases, and product updates.

• Cross-functional Collaboration: Work closely with product management, design, and marketing teams to ensure alignment on product vision, target markets, and messaging.

• Metrics & Reporting: Measure the effectiveness of product marketing initiatives using key performance indicators and adjust strategies based on data-driven insights

Salary range: starting from 156,000-216,000 SGD per annum + RSUs

We’re looking for a Product Manager to lead our efforts in integrating and optimising national payment scheme integrations across the APAC region. This role will focus on expanding Wise’s reach through new payment scheme integrations while continuously improving the performance of existing scheme integrations.

What You’ll Do

• Understand customer needs: Build an understanding of how payment schemes impact our customers, and use this understanding to drive product decisions. 

• Determine which payment schemes in APAC Wise should integrate with: Work with internal teams, regulators, and payment scheme operators in order to build a multi-year roadmap of which payment schemes Wise should be connected to.

• Integrate with payment schemes: Alongside engineering leads, you’ll be leading technical integrations with payment schemes. 

• Monitor and optimise: Use data to track the performance of integrations and drive continuous improvement.

• Drive operational excellence: Identify and implement improvements to enhance the performance, reliability, and cost-efficiency of the scheme integration.

We’re looking for a Platform Due Diligence Agent to join our team in Singapore.

This role is a unique opportunity to have an impact on Wise’s mission, grow as an agent in the compliance field, help millions of people around the world save money, and drive growth on the Wise Platform. You will also develop an in-depth understanding of Wise’s business model and foster relationships with teams across the company as you work to help them understand Due Diligence risk exposure and mitigation strategies.

Your Mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Under KYC's newest Platform Pillar team called 'Platform Due Diligence', your mission is to support Wise due diligence needs for our Customers of Wise's Platform Partnership initiative according to Wise’s internal risk-based approach, appetite, and policy.  

What You’ll Actually Do! 

You will be a member of Wise’s Partnerships team to help provide skilled onboarding support to customers of Wise’s partners who utilise Wise's platform/API services:
 

• Ensuring that we offer an excellent due diligence support and onboarding experience specialised attention for platform end-customers;

• Reviewing CDD/EDD documents, as well as communicating alongside various departments to guarantee an optimal speed for transfers;

• Identifying, gathering data to supporting and escalating product issues (bugs); 

• Helping to improve existing processes by providing daily feedback to specialists or team lead (onboarding, tooling, training, mentoring);

• Working with other Due Diligence teams to expand PDD coverage to all necessary regions;

• Having a deep understanding of different platform building blocks, verification models, customer models, country risks and regulatory requirements across multiple geographies;

• Performing Due Diligence on existing, new and/or potential platform end-customers based on risk mitigation controls and certain trigger events;

• Providing guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Assessing Risk level of referred profiles that may or may not meet the risk criteria expected from escalations, collaborating with appropriate stakeholders;

• Keeping up to date with updates and changes in Wise’s internal risk-based approach to KYC/CDD.

We are seeking a proactive and skilled Data and Technology Specialist to join our People Technology team, which sits in the wider People team. This role is based in Singapore and focuses on supporting and optimizing our people (HR) systems, primarily Workday. The ideal candidate will ensure smooth operation of integrations, reporting, and security frameworks while also building new integrations as business needs evolve.

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 6000+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe! 
This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer first mindset, you’ll be working closely with our People Technology Lead (Senior System Architect) in building, designing, delivering and maintaining Workday and all other People Systems across Wise.

Key Responsibilities:

Integrations Management:

• Monitor, maintain, and troubleshoot existing integrations across the HR system landscape.

• Design, develop, and deploy new integrations as required, leveraging Workday Extend or other relevant tools.

• Collaborate with internal and external stakeholders to ensure integrations meet business requirements and are scalable.

Reporting and Analytics:

• Develop and maintain robust reports and dashboards to support HR and business operations.

• Ensure data accuracy and alignment across systems for meaningful insights and decision-making.

Security and Compliance:

• Manage user access and role-based permissions within Workday and related systems.

• Ensure compliance with organizational policies, data governance, and industry regulations.

• Conduct regular audits to identify and address security vulnerabilities.

Collaboration and Support:

• Work closely with HR, IT, and external vendors to resolve system issues and implement enhancements.

• Provide training and support to HR and other stakeholders on system functionalities.

• Stay updated on Workday releases and best practices to leverage new features effectively.

The primary objective of this role is to provide Health, Safety & Security (HSS) specialist services to our local offices and activities in APAC and to provide support to the global Head of Workplace Risk and Compliance.

The HSS Specialist will implement programs to manage HSS risk as well as meeting or exceeding local relevant regulatory requirements. They will provide technical expertise in multiple HSS disciplines and serve as an effective member of cross-functional project teams and office expansions by providing guidance on all HSS matters in design, risk assessment and incident investigation. 

Your Mission:

• Ensuring HSS compliance in the Wise APAC locations and being a core member of the Wise HSS internal audit team.

• Serving as the technical resource for HSS by providing regulatory guidance, training, and operational consultation to internal partners and external stakeholders.

• Supporting the Wise Head of Workplace Risk and Compliance to implement policies, procedures and projects at a global level.

• Implementing proactive programs to reduce injuries and illnesses and being accountable for HSS risk assessments in the APAC region.

• Providing HSS support and guidance to regional managers.

• Supporting and assisting the wider Workplace Team in the accomplishment of plans, objectives and agreed targets.

• Monitoring HSS performance in the APAC region and providing reports at site and country level.

• Acting as a core member of the Workplace Incident management team and responding to crisis and emergency situations relating to colleagues’ physical safety or security.

• Assisting Workplace Business Continuity Management (BCM) teams to respond to emergencies by providing specialist advice and assistance on all aspects of HSS.

• Supporting the development of Wise sustainability reports and participating in the ESG committee where appropriate.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

This 3-day immersive program is packed with hands-on workshops, job shadowing and networking opportunities, all aimed at boosting your confidence and skills, whilst helping you to explore the different technical paths within the fintech industry. 

Join us at our Singapore office between 19th-21st of March 2025, where you'll connect with industry leaders, collaborate side-by-side with different technical specialists, and gain insights from our experts - all in a welcoming and inclusive environment.

We invite applications from tech students, recent career changers and individuals returning to work after a career break.

If you’re passionate about tech and ready to dive into some coding, WiseWomenCode is for you.

Join our dynamic Wise Platform team as a Risk Lead, where you will manage our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission, enhance KYC and compliance leadership, and establish partnerships that facilitate instant, borderless money for more people.

Your primary mission will be to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. Additionally, you will lead monitoring analysts that review partners regularly to ensure Wise maintains effective oversight of their operations. You will own and manage the risk for our platform partners in your region.

Job Responsibilities

Partner Risk Management:

• Continuously improve our onboarding and monitoring procedures to enable your team to be effective in managing partner risk

• Own decision making regarding partners based on their compliance reviews that summarise findings and determine partner risk; your assessment should be data-drive and align partners with Wise’s risk tolerance and regulatory requirements

• You manage our monitoring process, ensuring that the team effectively tracks partners' compliance operations, and surfaces any concerns or red flags to be actioned

• You will apply decisions on the acceptable risk for partners in the region based on Wise’s risk tolerance; you will ensure that risk is identified, managed and communicated effectively internally and to partners externally

Cross-functional Collaboration:

• Work across departments to ensure that banks and enterprise partners in your region are onboarded to the platform in a timely manner and have a best-in-class experience doing so

• Educate cross functional teams (particularly commercial) about partner risk, supporting them in making decisions when our thresholds are met

• You take calculated risks, and are able to provide defensible arguments to support your decision. Support your team do the same when onboarding or monitoring partners in the long-term 

Leadership and People Development:

• Take a leading role in managing the risk analysts for Wise Platform, working with the team members to grow their impact

• Measure team performance and KPIs, plan capacity to ensure performance targets and quality standards are met while maintaining focus on the partner experience

• Maintain high standards throughout the entire employee lifecycle, including recruiting, performance reviews, 360-degree feedback, and off-boarding. Effectively manage low performance while fostering high talent density and high-performing individuals and teams.

Things that might describe you

• Experienced in compliance risk management within Financial Services; a plus if you have previous experience in Correspondent Banking.

• Skilled in investigation and business notation, specializing in evaluating risk assessments and compliance documentation, able to make decisions based on these

• Proven track record of managing high-performing compliance or risk teams in fast-paced environments

• Demonstrated capability in strong stakeholder management and resilience, with the ability to effectively navigate complex organizational dynamics

• Excellent internal and partner communication skills, with a knack for presentation and persuasion to align teams and drive decisions

• Proficiency with data, able to meet KPIs and SLAs and keep their team accountable for meeting these goals consistently

• Strong problem-solving skills, utilizing regulations and data for strategic decision-making

• You can build an environment where your team is incentivised to make decisions and apply risk-based approach to their work

• Passionate about customer and partner success, with a proactive approach to managing compliance and risk

As Senior Sales Enablement Specialist, you will play a pivotal role in the Sales Enablement function by supercharging the success of our sales teams, equipping them with the tools, resources and knowledge to exceed our goals. Your focus will be on increasing deal-flow velocity through the creation and management of sales collateral such as thought leadership content, white papers and engaging pieces of work that can challenge the position of cross-border payments in a competitive landscape and amplify our sales message.  

You will also support our sales colleagues as a subject matter expert at conferences, events and on specific opportunities where you join sales meetings to assist winning new partners or expanding existing partner revenues. You will work cross-functionally with Sales, Product, Marketing, Delivery and other teams to ensure maximum velocity is achieved through our sales cycle. Your efforts will directly impact our revenue growth by enabling our commercial teams to sell more, better and faster

Your Mission: 

• Define the key issues that exist within the region in relation to the servicing of cross-border payments for consumers, small to medium businesses and large platform enterprises . Build and maintain a strategy that positions Wise Platform, our products and services as the solution to these issues.
• Develop and maintain a target list of accounts that fit with our GTM approach in the region and our overall Wise Platform strategy, sharing and refining with the regional lead as appropriate.
• Work closely with our marketing and product teams to develop a comprehensive commercial playbook that will enable an efficient and transferable launch into a new market or new product.
• Develop and maintain sales collateral that addresses these issues in collaboration with Marketing, such as white papers and thought leadership content to challenge the status quo of cross-border payments.
• Create an evolving competitor analysis document that highlights the strengths, weaknesses and opportunities of our key competitors in comparison to Wise Platform. 
• Support the creation of internal and external sales collateral that will form part of our sales playbook - delivering a consistent and compelling message to our sales teams and partners.
• Help to maintain our knowledge management platform as a single source of information, collateral and data. Ensure our content is accurate and up to date by collaboration with various stakeholders such as Product and by adhering to our control framework.
• Assist with the creation and management of our RFP content library to streamline our response process.
• Work closely with our regional Sales Co-ordinators to ensure consistency of delivery and Sales Enablement support across all regions. 
• Provide subject matter expertise to our sales team by joining partner opportunity meetings / workshops and industry conferences.
• Use data, market insights and industry trends to enhance our sales messaging for specific opportunities.
• Contribute towards additional projects that will advance both the Sales Enablement and sales functions within Wise Platform.

As a Recruiter at Wise you’ll be responsible for hiring the best talent across the APAC region. You’ll own talent management, helping the business to scale and enable Wise to achieve our mission - money without borders. You’ll be a key member of the recruitment team with a focus on delivering exceptional talent while keeping candidate and hiring manager experience front and centre of what you do. This is a 12 month fixed term contract role based in Singapore.

Culture is everything to us at Wise and identifying, finding and selecting the best talent to support our highly collaborative and non-hierarchical culture is key. As a Recruiter, you are vital to the overall success of Wise. The right person will have an excellent knowledge of talent management and understand how to partner effectively.  

Your mission:

• You’ll help us scale the teams over the next few years so we can help more customers save money using Wise

• You’ll manage candidates end-to-end ensuring they receive the best possible experience in line with Wise values, even if they weren’t successful (you never know, the perfect role might come up later), and build a strong talent network locally and internationally

• You’ll build and develop relationships with with hiring teams, guiding them through processes

• Always seeking growth opportunities, not afraid to step outside of your comfort zone and take a risk

• Source and engage the best talent 

• Use data to support your hiring recommendations, as well as using it to retro processes, figure out the blockers to hiring, communicate how these can be overcome and continually optimise the process to make sure it is globally scalable

• You'll partner with hiring teams and other People teams (e.g. People Operations), to support various initiatives (e.g. referral programs, talent mapping, salary benchmarking, etc)

With a high degree of autonomy, you will be supporting the legal function within the Wise group to help take the business to the next level, including:

• Support legal function across APAC markets, advising on licensing, market entry, and partnerships.
• Structure, draft, and negotiate commercial agreements with banking/payments partners and service providers.
• Provide practical advice to Product and Expansion teams, supporting new services and market entry.
• Assist with governance initiatives and advise on legal rights and duties of subsidiary companies in APAC.
• Collaborate with the global Legal team to support wider company needs and stay updated on legal developments in APAC.
• Mentor and upskill relevant directors, officers, and teams, simplifying complex legal matters.

We are looking for a Product Specialist to join one of our Central teams focused on Tooling Excellence.

This role offers an exciting opportunity to drive impactful projects that improve processes and tools, delivering measurable results for our operations and customers. If you enjoy solving complex problems, collaborating across teams, and turning data-driven insights into actionable improvements, we’d love to hear from you!

In this role, you'll add to Wise mission by:

• Deliver Process and Tooling Improvements: Lead medium-sized projects from start to finish, including scoping problems, planning timelines, collaborating with teams, and ensuring timely delivery of solutions.

• Optimize Processes: Identify inefficiencies in current processes, propose solutions based on data and feedback, and design improvements to increase team efficiency.

• Use Data to Drive Decisions: Analyze performance metrics and trends to monitor project success, identify risks, and provide updates to stakeholders.

• Collaborate Across Teams: Work closely with product, engineering, and operations teams to implement new tools or enhance existing ones, ensuring alignment with company goals.

• Support Stakeholders: Translate customer and team needs into actionable requirements, helping operational teams execute solutions that reduce manual work and improve the user experience.

• Manage Risks: Partner with risk teams to ensure compliance and mitigate potential challenges related to tools and processes.

• Communicate Effectively: Share updates, present results, and maintain alignment with internal and external stakeholders throughout project lifecycles.

• Mentor Team Members: Contribute to the development of peers and junior team members through knowledge sharing and guidance.

We’re looking for someone who brings:
 

• Product Sense: Strong understanding of user needs, with the ability to design and improve processes and tools that enhance the customer experience while meeting business objectives.

• Project Management: Proven experience managing projects end-to-end, including scoping, planning, and stakeholder coordination.

• Analytical Skills: Proficiency in SQL and data tools to set KPIs, track progress, and measure outcomes.

• Problem-Solving: Strong ability to break down complex challenges into actionable solutions aligned with business goals.

• Stakeholder Engagement: Excellent communication skills to influence, align, and collaborate across diverse teams.

• Process Design: Experience optimizing workflows and tools to enhance efficiency and user experience.

• Ownership: Proactive in driving initiatives and taking accountability for results.

• Adaptability: Resilience in navigating change and adjusting priorities in a dynamic environment.

• Team Collaboration: Experience mentoring or supporting team members to foster growth and knowledge sharing.

Why Join Us?

This is a unique opportunity to make a tangible impact on processes, tools, and customer experiences while developing your skills in a collaborative, innovative, and fast-paced environment.

Along with your resume, please submit a cover letter explaining why you’re excited to join Wise and how your skills and experience align with this role. Please note that applications without a cover letter will not be considered. 

The Company Secretarial Assistant will support the APAC Company Secretariat team in delivering best practice governance for our APAC entities as well as ensuring compliance with all relevant legislation/regulation. 

The position will require a company secretary with a minimum of 3 years experience who will be able to work efficiently in an expanding ambitious company. 

Key Responsibilities of the Role:   

• To provide a full governance and secretarial service to the APAC legal entities 
• To own/support on a portfolio of APAC legal entities and provide full Company Secretariat support
• Help to design and deliver corporate governance and company secretarial standards 
• Be involved in governance projects that sit across the APAC and Global Company Secretariat team
• Interact with stakeholders on all aspects of corporate governance
• Horizon scan to ensure APAC is to up to date with all relevant developments in company secretarial practice, law and regulation and support the APAC Company Secretary in developing best practice as a result of these changes
• Contribute to Legal team strategy and planning
• Liaise with contacts and external service providers for Company Secretariat
• Be responsible for the APAC entities on Diligent entities and Diligent Boards
• Any other relevant duties

We’re looking for a Due Diligence Agent to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more people money. This is an entry level role, so we don't expect you to have any previous experience in Due Diligence/Banking/Finance. Full training will be given to enable you to be successful in the role. If you are interested in starting your career in compliance, then this job role is perfect for you. You can read more about working as a Due Diligence Agent from our blog post here.

Your mission: 

The Due Diligence Agent is responsible for performing timely customer due diligence to complete the KYC process. You will be engaged in research and analysis and will use information supplied by external businesses and consumer customers, information already within the organisation, external vendor tools and their overall experience to effect due diligence controls on customers and counterparts of various characteristics.

The role as a Due Diligence Agent gives you the opportunity to:

• Perform Due Diligence on existing, new and/or potential customers based on risk mitigation controls and certain trigger events;

• Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested;

• Ensure that information and documentation provided by customers, from external data sources and from your own reviews (e.g. websites and company registries) meet our requirements for verification;

• Perform searches utilising Internet sources and/or third-party vendors to obtain information on prospects and new/existing customers;

• Communicate with customers when required to handle escalated or complicated cases with strong customer empathy as well as clear communication of decisions and policies;

• Provide guidance and responses to daily inquiries from peers, front-line and management regarding due diligence matters and case analysis, when appropriate;

• Maintain basic understanding of AML/CFT Regulations and how these impact the business, as well as Wise products and Services;

• When warranted, be capable of drafting SAR narratives to report activity deemed unusual;

• Assess Risk level of referred profiles that may or may not meet the Risk criteria expected from escalations;

• Have a deep understanding of different business models, customer types, country risks and regulatory requirements across multiple geographies;

• Support Wise in internal and external audits and regulatory due diligence process related queries reviews;

• Escalate any suspicions and/or concerns to the AML and Fraud teams for review

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Role/Programme:

As an Analytics Intern you’ll join us for 6 months in June/July 2025, and you’ll be onboarded within your team and learn the basics of being a Wiser. This is an exciting opportunity to kick start your career and make a meaningful impact.

In this role, you will:

• You’ll help us take Wise to the next level as we scale to impact 100’s of millions more customers

• You'll help analysing data that helps us prioritise the most customer significant changes in the product

• Participate in building the best products for our customers

• You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible during your internship!

• Truly contribute to our product through your ideas, knowledge and self-starting attitude 

Salary: SGD 8,000 - 10,500 monthly + RSU

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 
• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 
• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 
• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 
• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas.