Total 2 job vacancies by Wise

Join our dynamic Wise Platform team as a Risk Lead, where you will manage our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise’s mission, enhance KYC and compliance leadership, and establish partnerships that facilitate instant, borderless money for more people.

Your primary mission will be to lead a regional team of analysts responsible for onboarding banks and enterprise partners, assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. Additionally, you will lead monitoring analysts that review partners regularly to ensure Wise maintains effective oversight of their operations. You will own and manage the risk for our platform partners in your region.

Job Responsibilities

Partner Risk Management:

• Continuously improve our onboarding and monitoring procedures to enable your team to be effective in managing partner risk

• Own decision making regarding partners based on their compliance reviews that summarise findings and determine partner risk; your assessment should be data-drive and align partners with Wise’s risk tolerance and regulatory requirements

• You manage our monitoring process, ensuring that the team effectively tracks partners' compliance operations, and surfaces any concerns or red flags to be actioned

• You will apply decisions on the acceptable risk for partners in the region based on Wise’s risk tolerance; you will ensure that risk is identified, managed and communicated effectively internally and to partners externally

Cross-functional Collaboration:

• Work across departments to ensure that banks and enterprise partners in your region are onboarded to the platform in a timely manner and have a best-in-class experience doing so

• Educate cross functional teams (particularly commercial) about partner risk, supporting them in making decisions when our thresholds are met

• You take calculated risks, and are able to provide defensible arguments to support your decision. Support your team do the same when onboarding or monitoring partners in the long-term 

Leadership and People Development:

• Take a leading role in managing the risk analysts for Wise Platform, working with the team members to grow their impact

• Measure team performance and KPIs, plan capacity to ensure performance targets and quality standards are met while maintaining focus on the partner experience

• Maintain high standards throughout the entire employee lifecycle, including recruiting, performance reviews, 360-degree feedback, and off-boarding. Effectively manage low performance while fostering high talent density and high-performing individuals and teams.

Things that might describe you

• Experienced in compliance risk management within Financial Services; a plus if you have previous experience in Correspondent Banking.

• Skilled in investigation and business notation, specializing in evaluating risk assessments and compliance documentation, able to make decisions based on these

• Proven track record of managing high-performing compliance or risk teams in fast-paced environments

• Demonstrated capability in strong stakeholder management and resilience, with the ability to effectively navigate complex organizational dynamics

• Excellent internal and partner communication skills, with a knack for presentation and persuasion to align teams and drive decisions

• Proficiency with data, able to meet KPIs and SLAs and keep their team accountable for meeting these goals consistently

• Strong problem-solving skills, utilizing regulations and data for strategic decision-making

• You can build an environment where your team is incentivised to make decisions and apply risk-based approach to their work

• Passionate about customer and partner success, with a proactive approach to managing compliance and risk

As Senior Sales Enablement Specialist, you will play a pivotal role in the Sales Enablement function by supercharging the success of our sales teams, equipping them with the tools, resources and knowledge to exceed our goals. Your focus will be on increasing deal-flow velocity through the creation and management of sales collateral such as thought leadership content, white papers and engaging pieces of work that can challenge the position of cross-border payments in a competitive landscape and amplify our sales message.  

You will also support our sales colleagues as a subject matter expert at conferences, events and on specific opportunities where you join sales meetings to assist winning new partners or expanding existing partner revenues. You will work cross-functionally with Sales, Product, Marketing, Delivery and other teams to ensure maximum velocity is achieved through our sales cycle. Your efforts will directly impact our revenue growth by enabling our commercial teams to sell more, better and faster

Your Mission: 

• Define the key issues that exist within the region in relation to the servicing of cross-border payments for consumers, small to medium businesses and large platform enterprises . Build and maintain a strategy that positions Wise Platform, our products and services as the solution to these issues.
• Develop and maintain a target list of accounts that fit with our GTM approach in the region and our overall Wise Platform strategy, sharing and refining with the regional lead as appropriate.
• Work closely with our marketing and product teams to develop a comprehensive commercial playbook that will enable an efficient and transferable launch into a new market or new product.
• Develop and maintain sales collateral that addresses these issues in collaboration with Marketing, such as white papers and thought leadership content to challenge the status quo of cross-border payments.
• Create an evolving competitor analysis document that highlights the strengths, weaknesses and opportunities of our key competitors in comparison to Wise Platform. 
• Support the creation of internal and external sales collateral that will form part of our sales playbook - delivering a consistent and compelling message to our sales teams and partners.
• Help to maintain our knowledge management platform as a single source of information, collateral and data. Ensure our content is accurate and up to date by collaboration with various stakeholders such as Product and by adhering to our control framework.
• Assist with the creation and management of our RFP content library to streamline our response process.
• Work closely with our regional Sales Co-ordinators to ensure consistency of delivery and Sales Enablement support across all regions. 
• Provide subject matter expertise to our sales team by joining partner opportunity meetings / workshops and industry conferences.
• Use data, market insights and industry trends to enhance our sales messaging for specific opportunities.
• Contribute towards additional projects that will advance both the Sales Enablement and sales functions within Wise Platform.