Total 24 process development engineer job vacancies in Singapore, South West

Our Client is a multinational information technology company. With the expansion of their team, they are looking for a highly skilled AI-OPS / Network Security Engineer to manage and enhance the network infrastructure's security. The successful candidate will be responsible for the design, implementation, and maintenance of network security solutions, ensuring the stability, reliability, and security of the network environment.

As a Network Engineer, your responsibilities will be:

• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis.
• Experience in AIOPs solutions for network monitoring, analytic and automation.
• Applying basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyzing network data to identify trends, optimize performance, and improve security
• Configuring and managing Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implementing and maintaining Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administering Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilizing SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Managing and maintaining ClearPass Policy Manager for network access control and policy enforcement.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.

Additional Preferred Skills:

Though not mandatory, the ideal candidate will also have exposure to the following technologies:

• Experience with other firewall solutions beyond Palo Alto and Fortinet, such as Check Point or Cisco ASA.
• Proficiency in network encryption protocols and VPN technologies.
• Understanding of network segmentation and micro-segmentation principles.
• Knowledge of intrusion detection/prevention systems (IDS/IPS).
• This role demands a proactive individual with a strong technical background in network security. If you possess these skills and are looking for a challenging opportunity in network security engineering, we encourage you to apply and become a valuable part of our dedicated team.

• Allowances and Performance bonus.

Roles and Responsibilities

·       Supporting and maintaining the organization’s on-premise and cloud infrastructure.

·       Performing routine tasks such as monitoring systems, troubleshooting issues, and assisting with installations and configurations.

·       Providing technical support to end-users.

·       Documenting processes, Knowledge Base creation and maintaining records.

·       Designing, building, and maintaining complex IT infrastructure.

·       Managing and optimizing network systems, servers, and cloud services.

·       Implementing security measures and ensuring compliance with industry standards.

·       Leading projects related to infrastructure patching, upgrades and migrations.

·       Collaborating with other IT professionals to develop and implement IT projects.

·       Part of a team supporting Normal Biz Hour with occasional After Office Hour and Weekend/PH work.

·       Nutanix Foundation (or other Virtualization), Nutanix Certified Professional

·       OS Windows Server 2016 and above (Microsoft Certified: Windows Server Hybrid Administrator Associate)

·       OS Linux experience (RHEL, SUSE, etc)

·       IaaS Cloud AWS (AWS Cloud Practitioner Foundational)

·       Automation tools (e.g. Ansible, Terraform)

·       Advanced knowledge of IT systems, networking, and cloud technologies.

·       Strong analytical and project management skills.

·       Basic Network knowledge (e.g. NTP, SCMP, IP-subnet, etc)

·       3 to 5 years of related work experience

·       Work on-site (Jurong)

Our Client is a statutory board under the Government of Singapore and they are looking for a Software Engineer specializing in devices. To work with the development team, you will be responsible for the design, development, documentation, testing and delivery of the software solution for an Automatic Fare Collection (AFC) system or a high volume and performance intensive back office of an AFC system

The activities required to be performed are as follows:

• Requirements gathering;
• Design, development, and maintenance of the software;
• Prepare and submit deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted.
• Assist with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

• Recognised degree in Electrical / Electronic Engineering / Computer Science or a relevant discipline.
• Been through at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling.
• Good knowledge and experience in C++ on Windows and Linux platforms.
• Experience in multi-threading, socket programming and serial communication.
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices.
• At least 5 years' relevant experience in object-oriented software development.
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:
• i. HTML / CSS / JavaScript / JSON
• ii. Three-tier software architecture
• iii. Microservices Architecture Framework
• iv. Database schema design and interfacing with ODBC, SQL query and MySQL
• v. Virtualization Technologies (such as hypervisors)
• vi. MQ/MQTT
• vii. Secure Communications (e.g. FTPS, HTTPS, etc.)
• viii. Angular

Our Client is a statutory board under the Government of Singapore and they are looking for a Software Engineering specializing in devices to support the team.

The activities required to be performed are as follows:

• Requirements gathering;

• Design, development, and maintenance of the software;
• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;
• Assist the Authority with day-to-day application support issues; and
• Liaise with users on the requirement, design and testing issues.

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;
• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;
• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;
• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL
• Experience in Spring Framework and Spring Boot;
• Experience in Software Modernization, Containerization, Microservices;
• Experience in Agile development methodology and continuous integration;
• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;
• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices
• Strong analytical and problem-solving skills; and
• Good written and verbal communication skills in English.
• Self-motivated and a good team player.
• Added advantage if candidate is familiar with one or more of the following technologies:

• i. Experience in Message Queues and/or Solace;

• ii. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;
• iii. Experience in Automatic Fare Collection (AFC) system;
• iv. Experience in EMV and Payment Card Industry Data Security Standard (PCI DSS);
• v. Experience in Microsoft Active Directory
• vi. Experience in HTML / CSS / JavaScript / JSON
• vii. Experience in Secure Communications (SFTP, HTTPS, etc.)
• viii. Experience in Angular or equivalent
• ix. Experience in Java Unit Tests frameworks

As a multinational leader in the information technology and electronics industry, our Client is seeking a Network Engineer to join their team.

The Role:

As a Network Engineer, you will be responsible for the following:

1. Responsible for managing network-related incidents and changes, ensuring smooth and uninterrupted network operations.
2. Responsible for the commission, de-commissioning, and tech refresh of network devices
3. Facilitate problem solving and collaboration among team members to ensure optimal network performance
4. Proactively manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements, ensuring minimal downtime and maximum customer satisfaction
5. Provide timely firmware updates for network devices, keeping them up-to-date with the latest security patches and enhancements
6. Ensure network infrastructure complies with rigorous security policies and industry best practices, safeguarding the confidentiality and integrity of data
7. Prepare and maintain detailed assets inventory to ensure accurate tracking, availability, and timely updates of capacity reports
8. Regularly update process and procedural documents, ensuring they reflect the most current and effective practices
9. Perform any other ad-hoc duties as required or assigned, contributing to the overall success and efficiency of the network operations
   

1. Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent

2. At least 5 years of experience in administration and implementation

3. Good knowledge of the following, but not limited to:

• Firewall technologies (high availability, virtual firewall concept)
• IP load balancer
• Distribution and core switches
• Router configuration (high availability) o LAN and WAN administration

4. Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective

5. Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems

6. Proficient in troubleshooting complex issues effectively.

7. Strong communication skills, explaining technical concepts to both technical and non-technical team members.

8. Self-driven and highly motivated to work independently, meeting deadlines and delivering high-quality work.

Job Summary: As a key contributor in the role of a TrendMicro Engineer, you'll play a critical role in optimizing our IT security posture and operational efficiency. Your focus will be on leveraging the suite of TrendMicro products, including Apex One, IMSVA, IWSVA, Server Protect, Email Security, and Cloud App Security, along with integration capabilities with Microsoft Deployment Toolkit (MDT). Utilizing Trend Micro DDAN, Control Manager, and Apex Central, you'll ensure comprehensive threat intelligence and centralized management, ensuring the secure, reliable, and optimized performance of our customers' IT infrastructure post-implementation.

Key Responsibilities:

1. Product Expertise and Deployment:

• Act as the resident expert on TrendMicro and MDT products.
• Deploy, configure, and manage TrendMicro Apex One, IMSVA, IWSVA, Server Protect, Email Security, and Cloud App Security to streamline IT operations.

• Utilize Control Manager and Apex Central to monitor ongoing operations.
• Perform routine maintenance, updates, and patches to mitigate vulnerabilities.

• Lead responses to cybersecurity threats and technical issues using Trend Micro DDAN.
• Provide swift resolutions to minimize disruptions and enhance operational efficiency.

• Develop and enforce robust security protocols across all IT systems.
• Ensure compliance with regulatory requirements and internal protocols, leveraging TrendMicro solutions for data protection and threat prevention.

• Generate comprehensive reports on security incidents, system performance, and compliance status.
• Provide actionable insights and recommendations to optimize systems and mitigate risks.

• Collaborate closely with IT teams and other departments to support secure and efficient operations.
• Conduct training sessions on TrendMicro product functionalities, cybersecurity best practices, and effective system utilization.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 3-5 years of hands-on experience in IT operations or cybersecurity, specifically with TrendMicro products and Microsoft Deployment Toolkit.
• Proven ability to configure, manage, and troubleshoot TrendMicro solutions.
• Familiarity with Trend Micro DDAN, Control Manager, and Apex Central for security management and operations.
• Strong analytical skills, with experience in incident response and system maintenance.
• Excellent communication skills and the ability to collaborate effectively across teams.

Personal Attributes:

• Diligent with a proactive mindset in identifying and resolving IT security and operational challenges.
• Proficient problem-solving skills for managing complex technical issues.
• Commitment to continuous learning and staying updated on the latest cybersecurity trends and technologies.
• Exceptional organizational abilities to prioritize tasks in a fast-paced environment.

This position requires an adept professional capable of leveraging TrendMicro solutions to bolster IT security while ensuring operational excellence and adherence to regulatory standards.

We are seeking a highly skilled Security Engineer with extensive experience in managing, configuring, and upgrading a wide range of security technologies. The ideal candidate will possess strong technical expertise and excellent communication skills. This role requires a proactive individual who can effectively manage security incidents and ensure adherence to security policies and best practices.

Responsibilities:

· Manage, configure, and upgrade a diverse range of security technologies.

· Respond to fault alerts and customer escalations for managed security technologies.

· Troubleshoot product-specific technical issues within SLA, collaborating with internal teams and external vendors to resolve them.

· Escalate incidents and problems within SLA to internal technical teams or external product vendors.

· Prepare and submit incident reports for high-severity incidents.

· Respond to inbound Change Requests (CRs), Service Requests (SRs), and other queries within SLA.

· Perform regular configuration backups on managed security products.

· Plan and coordinate maintenance windows with clients for necessary software patching and version upgrades.

· Create and update technical documentation on managed security technologies.

· Generate monthly reports according to service scope requirements.

· Adhere to organizational and project security policies, procedures, and best practices.

· Serve as the primary point of contact to assist and advise clients on ICT security-related matters.

· Lead and support customers in security incident response and resolution.

· Demonstrate strong teamwork and leadership qualities.

· Maintain a customer-focused approach with excellent interpersonal skills.

· Bachelor’s degree / Polytechnic Diploma in Cyber Security, Computer Science, Information Technology, or Information Systems.

· Minimum of 5 years’ experience in IT infrastructure operation and/or support.

· Strong fundamental knowledge of IP networking (e.g., TCP/IP, routing) and operating systems (e.g., Windows, Linux).

· Excellent critical thinking and problem-solving skills with a passion for information security.

· Fluent in both written and spoken English, with strong interpersonal skills.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

As IT engineers, you are pivotal IT professionals entrusted with the design, installation, and maintenance of the company's computer systems. Your responsibilities encompass comprehensive testing, configuration, and troubleshooting of hardware, software, and networking systems, ensuring seamless deployment to fulfill the client's requirements. Operating within a fast-paced and demanding environment, your expertise plays a critical role in upholding operational efficiency and meeting organizational objectives. Key responsibilities include:

• Deliver day-to-day technical support to end-users, ensuring the smooth operation of computers and network devices.
• Take charge of hardware and software installation, upgrades, and maintenance tasks, including system backups, applying the latest patches, and troubleshooting hardware issues.
• Provide comprehensive system administration and helpdesk/desktop support to end-users.
• Implement robust security controls to safeguard the organization's data and infrastructure.
• Troubleshoot network and software issues, ensuring minimal downtime.
• Swiftly address and resolve hardware, software, and networking issues to maintain operational continuity.
• Responsively handle general IT requests from stakeholders.
• Engage with clients to understand their requirements and ensure their needs are met effectively.
• Conduct regular inspections to verify the operational status of IT systems and equipment, proactively addressing any issues.

• Prior experience in IT support or administration.

• Strong knowledge of networking, hardware, and software systems.
• Proficiency in troubleshooting and problem-solving.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Fresh grads are welcome to apply

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Join our team as a Network Engineer and play a crucial role in ensuring seamless technical operations. Here's what you'll be responsible for:

• Providing technical documentation support to Project & Solutions Teams, facilitating smooth handovers and maintaining accurate system documentation for our Maintenance support team.
• Collaborating with back-line support and vendor resources to diagnose and resolve technical issues promptly, ensuring minimal disruption to operations.
• Delivering post-sales installation and technical support directly to customers, guaranteeing efficient and effective network performance.
• Designing, installing, configuring, and maintaining our network and security infrastructure, including core switches, routers, and firewalls, to uphold the highest standards of reliability and security.
• Contributing to the planning, design, research, and installation of new or upgraded network hardware and software, driving innovation and efficiency.
• Demonstrating proficiency with Aruba switches and wireless technologies, as well as Cisco routers, firewalls, and switches, to optimize our network architecture.
• Utilizing strong troubleshooting skills to identify and resolve problems swiftly, providing effective workarounds and recommendations to maintain operational continuity.

Our ideal candidate will possess:

• At least ITE/Diploma/Advanced/Higher/Graduate Diploma/BEng/BSc in Engineering, Computer Science, Telecommunication, or a related field, showcasing dedication to technical excellence.
• A minimum of 1-3 years of experience in configuring and administering routers and switches, with a solid understanding of network systems, architecture, routing, switching, firewall, and security.
• Strong interpersonal and communication skills, enabling effective collaboration and interaction with stakeholders at all levels.
• Candidates with CCNA, CCNP, and Aruba product certifications will have an added advantage, demonstrating a commitment to continuous learning and expertise in leading technologies

• Collaborate closely with Level 1 network engineers to provide meticulous technical documentation support for Project & Solutions Teams, ensuring accuracy and completeness of project documentation, including detailed system designs and configurations.
• Partner with Level 3 network engineers to engage with back-line support and/or vendor support, leveraging expertise to swiftly diagnose and rectify technical problems, ensuring efficient resolution.
• Deliver comprehensive post-sales installation and technical assistance to customers, ensuring seamless implementation and operation of network and security infrastructure components.
• Actively participate in the design, installation, configuration, and maintenance of network and security infrastructure, adhering to established standards and best practices for core network switches, routers, and firewalls.
• Contribute to the planning, design, research, and installation of new or upgraded network hardware and software, collaborating effectively with cross-functional teams to fulfill project requirements and objectives.
• Utilize advanced knowledge of Aruba switches and wireless, Cisco routers, firewalls, and switches to optimize network infrastructure setup and performance.
• Demonstrate adept troubleshooting skills to swiftly identify problems and recommend effective workarounds or solutions, minimizing disruption to operations.
• Support the handover of as-built system documentation to the Maintenance support team, ensuring a seamless transition and ongoing support for deployed solutions.
• Foster positive relationships and collaboration through excellent interpersonal and communication skills, interacting effectively with team members, stakeholders, and customers at all levels.
• Collaborate with Level 3 network engineers to achieve project milestones and objectives, aligning with project timelines and goals effectively.

• Diploma or Bachelor's degree in Engineering, Computer Science, Telecommunications, or related field.
• Minimum 3 years of hands-on experience in configuring and administering routers and switches, with a focus on supporting enterprise-level network infrastructure.
• Strong understanding of network systems, architectures, routing, switching, firewall, and security principles.
• Excellent interpersonal and communication skills, with a proactive and results-driven approach to achieving objectives both independently and as part of a team.
• Familiarity with Aruba switches and wireless, Cisco routers, and switches preferred.
• Candidates with CCNA, CCNP, or Certified in Aruba products will be given preference.

• Spearhead technical documentation initiatives, ensuring meticulous accuracy and completeness in project documentation, encompassing system designs, configurations, and troubleshooting methodologies.
• Act as the focal point for escalated technical issues, delivering expert-level support to resolve intricate network problems and incidents swiftly.
• Collaborate seamlessly with Level 1 and Level 2 network engineers to conceptualize and implement cutting-edge network infrastructure solutions, guaranteeing alignment with project requisites and industry benchmarks.
• Lead the strategic planning, design, and execution of sophisticated network architectures, encompassing high-availability configurations, network segmentation, and robust security measures.
• Mentor and empower junior network engineers through comprehensive training and knowledge sharing sessions, enhancing team capabilities and overall performance.
• Conduct regular evaluations and assessments of network performance and security posture, proactively pinpointing areas for enhancement and executing requisite changes.
• Engage actively in project deliberations and meetings, offering invaluable technical insights and recommendations to project teams and stakeholders.
• Remain abreast of emerging technologies and industry trends, assessing their potential impact on network infrastructure and advocating strategic initiatives to augment network capabilities.
• Foster and maintain robust relationships with vendors and third-party providers, ensuring seamless collaboration and support for network-related endeavors.
• Represent the organization as a distinguished subject matter expert in network engineering, showcasing thought leadership and contributing actively to industry discourse and events.

• Bachelor's degree in Engineering, Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of hands-on experience in network engineering, with a strong emphasis on designing, implementing, and supporting enterprise-level network infrastructure.
• Profound expertise in network protocols, technologies, and architectures, encompassing routing, switching, VLANs, VPNs, and firewalls.
• Extensive hands-on experience with Cisco routers, switches, and firewalls, alongside Aruba switches and wireless solutions.
• Exceptional analytical and problem-solving skills, adept at diagnosing and resolving complex network issues efficiently.
• Outstanding communication and interpersonal aptitude, proficient in collaborating effectively with team members, stakeholders, and external partners.
• Demonstrated leadership prowess, with prior experience in mentoring junior team members and leading cross-functional projects.
• Proven ability to work autonomously, adept at prioritizing tasks effectively and meeting project deadlines in a dynamic environment.
• Strong commitment to continuous learning and professional development, with a passion for staying updated on new technologies and best practices in network engineering.
• Preferred certifications include CCNP, CCIE, or equivalent.

Our client is a global leader in the logistics industry, specializing in international shipping, courier services and transportation. They are looking for a Service Engineer to support the expanding team.

As a Service Engineer, you are responsible for:

• Provide daily desktop IT issues support.
• Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
• Ensure all VPN, internet, mobile, emails, BB are in good working condition at all times and also prior to users / SMT travel schedules.
• Ensure the functionality and accessibility of all peripherals (mobile, BB, etc.) and handle any BB and Mobile related issues with Mobile Service Provider.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Provide users with basic training to utilize the PC or operations equipment and avoid future problems.
• Provide break fix desktop related issues or interim solution if problem cannot be fixed immediately.
• Provide level 2 support for technical escalation.
• Respond to requests for equipment set up for meetings and presentations.
• Respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
• Deploy and commission new notebook, IT peripherals, including the installation of operating systems and other software.
• Manage onsite computer room facilities, liaise with Vendor for Schedule maintenance primary contact for onsite Network and connectivity escalation.
• Plan contingency and support robustness from users & SMT IT support perspective.
• Evaluate new Technology innovation, conduct POC tests & recommend best fit according to business requirement and environment.
• Manage site IT asset management - software & hardware inventory.
• Manage License Compliance.

• Degree or Diploma in Information Services/Business (or equivalent).
• 1 to 2 years’ experience in a technical support role for end users.
• Excellent communication and interpersonal skills (English) - spoken and written.
• Able to be on standby, to provide 24 hour support for after-office-hours(AOH).

• Working Hour: Monday to Friday 8.30am to 6pm
• Monthly Package: Basic Salary + Transport Allowance + AOH Allowance Bonus: AWS + Performance Bonus

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Our client is a statutory board under Government of Singapore, they are now looking for Project Engineer to support the team.

The scope of Project Engineer shall include but not limited to the following:

• Manage the document review process, including collating comments from all reviewing parties and ensuring proper follow-up to the review comments;

• Manage and coordinate the design, installation, testing and commissioning activity, including coordination with all stakeholders (contractors, site owners, end users);

• Liaise with the contractors and stakeholders to monitor and update the programme and work schedule;

• Provide the assistance to the project team in terms of project delivery;

• Prepare project summary reports for progress reporting; and

• Manage the administrative activities of the project, including coordinating meetings, preparing meeting records, preparing the presentation material and drafting letters for issuance.

• Recognised degree in Engineering or related discipline;

• Relevant project management or project experience in the area of Automatic Fare Collection system in Singapore transit environment will be a plus;

• Proficient in Microsoft Office for Windows;

• Highly motivated and pro-active with the ability to work independently;

• Ability to work and collaborate with team;

• Able to cope with flexible working hour;

• Be expected to perform night works during engineering hours;

• Good analytical and problem-solving skills;

• Good written and verbal communication skills in English; and

• Be expected to travel regularly between office and sites.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling.

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in Automatic Fare Collection (AFC) system.

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development

• Prior experience in following areas Scrum AGILE methodology process is a plus.

• Scrum AGILE methodology process

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirementtesting and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in following areas Scrum AGILE methodology process is a plus:

o Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering;

• Design, development, and maintenance of the software;

• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the standard adopted by the Authority;

• Assist the Authority with day-to-day application support issues; and

• Liaise with users on the requirement, design and testing issues.

• Tertiary qualification in Electrical/ Electronics/ Mechanical Engineering/ Computer Science or a relevant discipline

• At least 3 years in software development and system integration

• Experiences in C++ application development in Windows/Embedded platforms

• Knowledge or work experiences in the following areas is an added advantage:

➢ Java application development

➢ Web application using HTML/HTML5, JavaScript and JavaScript Framework (i.e. AngularJS, ExtJS, JQuery, Bootstrap)

➢ Interfacing with database (i.e. MS SQL, Oracle, MySQL) using ODBC/JDBC and SQL

➢ Multi-tier software architecture design and implementation

➢ Object-oriented software design and UML modelling

➢ Virtualization using Containerisation (e.g. docker)

➢ Applications development and deployment into Commercial Cloud (e.g. AWS)

➢ Application development for Desktops / Workstations

➢ Web services in Commercial Cloud (e.g. AWS)

➢ AWS Lambda Functions using Python or JavaScript

➢ Single Sign-on solutions (e.g. OAuth, OpenID Connect, SAML)

➢ Secure communication (e.g. MQ, SFTP, FTP-S)

• Strong analytical and problem-solving skills

• Resourceful and self-motivated team player