Total 2 product management job vacancies in Singapore

The Service Delivery Manager is responsible for overseeing the end-to-end management of security vulnerability remediation processes. This role requires a deep understanding of security best practices, risk management, and IT service delivery. The successful candidate will collaborate with cross-functional teams to identify, prioritise, and mitigate security vulnerabilities by rolling out patches and fixes, ensuring the protection of organisational assets.

Responsibilities:

Vulnerability Management:

• Engage the Cyber Security team closely on the vulnerability management program, in the identification, assessment and prioritization of business-relevant vulnerabilities.

Remediation Management:

• Identification of solutions for assessed vulnerabilities.
• Develop and implement effective remediation plans according to the designated timelines.
• Track and manage remediation progress, ensuring timely closure of vulnerabilities.
• Engage stakeholders for any scheduled downtime to deploy remediation in the production environment.
• Coordinate with IT teams to implement necessary patches, updates, and configuration changes.
• Establish and maintain a vulnerability remediation knowledge base.

Risk Management:

• Coordinate with stakeholders for impact analysis.
• Develop rollback contingency plans for implementation challenges.
• Develop and implement risk mitigation strategies.
• Maintain up-to-date risk registers and reports.

Service Delivery:

• Ensure the delivery of high-quality security vulnerability management services.
• Monitor service performance metrics and identify areas for improvement.
• Manage service-related incidents and problems.
• Build and maintain strong relationships with stakeholders.
• Prepare monthly reports on progress and status of the remediation program.
• Ensure adherence to designate Service-Level Agreements

Team Management:

• Lead and manage a team of specialists in the remediation program.
• Assign tasks, set goals, and provide performance feedback.
• Foster a culture of collaboration and continuous improvement.

• Minimum of Diploma or Bachelor’s in information technology or relevant field
• Proven experience in security vulnerability management and remediation.
• Strong understanding of IT service management frameworks (ITIL, ITSM).
• Knowledge of security standards and regulations (e.g., ISO 27001, PCI DSS).
• Experience with vulnerability scanning and assessment tools.
• Excellent project management and organizational skills.
• Team management skills
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Desired Skills

• Strong experience in execution of security incident management and response
• Relevant certifications in Information Security or IT service management.
• Conversant with the knowledge of software products ranging from Solaris OS, Linux OS, Windows OS, Hypervisors (Nutanix, VMWare, Microsoft Hyper-V, Azure, Oracle VM, Apache & IIS Web Servers, Open SSL, IBM Websphere & CA Siteminder.

We provide:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The opportunity to work with leading organisations and make a significant impact on their service delivery strategies

We always ensure that all employees receive fair treatment and are given equal opportunities.

What are you waiting for? Apply now!

We regret to inform that only shortlisted candidates will be notified. Thank you for indicating your interest in joining our team.

As a multinational leader in the information technology and electronics industry, our Client is seeking an Asset Management Analyst to join their team.

The Role:

As a Asset Management Analyst, you will be responsible for the following:

1. Manage and drive the Asset Management’s service delivery processes for Managed Services’ outsourcing clients
2. Ensure accuracy of all IT hardware and software assets database meets the contractual obligations of the Service Level Agreements
3. Verify procedures are developed, maintained and enforced for all service delivery activities and audits
4. Maintain accuracy in inventory data collection, storage, tracking and maintenance of IT hardware and software information
5. Co-ordinate with vendors on all aspects of the Agreement, including acquisition, software distribution and technical support requirements
6. Monitor and ensure all assets are tagged in accordance with the quality control standard
7. Provide periodic reports on the progress of Asset Management’s activities
8. Any other ad-hoc duties as required or assigned

1. Bachelor Degree or Advanced Diploma in IT or Computer Science
2. At least 1 year of experience in IT environment
3. Must be well versed in Basic IT Technical Skills and Microsoft Applications
4. Proficiency in Microsoft Excel is a pre-requisite
5. Strong in English communication, both oral and writing skills
6. Pleasant personality and ability to work independently