Job Purpose:

Service engineer to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and skills.

Main Duties and Responsibilities:

• Preparation of necessary material and stock control
• Diagnosis of breakdowns, either electric, mechanic or hydraulic.
• Interpretation of electrical and hydraulic diagrams to apply correct solutions
• Inspection and repair of electrical, mechanical and hydraulic breakdowns and analyze possible malfunctions of machinery.
• Preparation of needs of materials and stock control

Accountabilities & Commitments Required

• Able to attend breakdowns after office hours and weekends
• Commitment to join a growing company and take full responsibility to be part of a team

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry will be a plus point

• Issue quotation for all Refuse Handling Equipment and & Refuse
  Collection Vehicle, repair jobs.
• Email comprehensive maintenance quotation to customer and process renewal.
• Pass documents for billing to accounts department promptly.
• Assist maintenance and service team on documents.
• Reply to emails for breakdowns and repair jobs, promptly.
• Prepare and scan maintenance checklist monthly email to customer.
• Maintaining E -copies documents in the server and filing hardcopies.
• Prepare labour costing for accounts department, twice monthly.
• Update and check the maintenance schedules are completed.
• Coordinate with the technicians on the servicing schedules.
• Provide technician with details to attend emergency breakdown.
• Updating store on withdrawal of items under job numbers.
• Issue material/operation form, to purchasing department to order items, locally.
• Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
• Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

We are part of the Terberg Environmental Group that has roots going back to 1869, part of the larger Terberg Group that is still family-owned. Our core values are Customer Focus, Entrepreneurial Spirit, Flexibility, Innovation, Integrity, Quality and Sustainability.

Terberg Zenith is seeking a motivated and detail-oriented Sales Administrator to join our sales team. The Sales Administrator will play a key role in supporting our sales department by handling administrative tasks, processing orders, and providing exceptional customer service. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering results.

• Previously administration experience, ideally in an office or office all-rounder experience.
• Able to work independently
• Exposure to all aspects of office admin and marketing
• Strong Work Ethic and reliability
• Able to speak Mandarin (as we seek Mandarin speaking who will need to support Manderin speaking customers), English and added advantage for dialects
• Strong Communications
• Reporting to Head of Sales

Issue quotation for all Refuse Handling Equipment and & Refuse
Collection Vehicle, repair jobs.
◦ Email comprehensive maintenance quotation to customer and process renewal.
◦ Pass documents for billing to accounts department promptly.
◦ Assist maintenance and service team on documents.
◦ Reply to emails for breakdowns and repair jobs, promptly.
◦ Prepare and scan maintenance checklist monthly email to customer.
◦ Maintaining E -copies documents in the server and filing hardcopies.
◦ Prepare labour costing for accounts department, twice monthly.
◦ Update and check the maintenance schedules are completed.
◦ Coordinate with the technicians on the servicing schedules.
◦ Provide technician with details to attend emergency breakdown.
◦ Updating store on withdrawal of items under job numbers.
◦ Issue material/operation form, to purchasing department to order items, locally.
◦ Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
◦ Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

Job Title: Engineer

● Key Responsibilities

- Responsible for preparing schematic/assembly drawings, vehicular calculation and technical documentation for projects.

- Hands-on for vehicular dimensions measurement.

- LTA submission.

- Engineering support and correspondence to vehicular projects.

- Other ad-hoc tasks assign by Head of Engineering.

● Safety and Compliance:

- Ensure compliance with safety regulations and company policies.

- Conduct risk assessments and implement safety improvements.

● Collaboration:

- Work closely with sales, production, aftersales teams.

● Requirements:

- Candidate must possess at least Diploma in Engineering (Mechanical / Mechatronic) or equivalent.

- Minimum 3-5 years of experience in a manufacturing environment, preferably in vehicular or related industries.

- Proficient in CAD software (e.g., SolidWorks, AutoCAD) and process simulation tools.

- Proficient in mechanical structural calculation

- Advantage if candidate has experience and familiar with quality management systems
(e.g., ISO 9001, ISO45001).

● Basic Qualities Required:

- Have analytical thinking skills.

- Can work well with others.

- To be flexible and open to company workflow changes.

- Strong problem-solving, communication, and project management skills.

- Ability to work in a desk/factory environment and prioritize multi-tasking.

- Self starter

· To oversee store and maintenance operations.

· To uphold safety as priority at all time at store.

· To raise Material Requisition Form for store consumable items according to item Re-Order-Point.

· To implement warehousing/finished goods management to ensure the efficient and accurate receipt, handling and storage of materials and assemblies accordance to ISO9001 and Occupational Health and Safety (OHS) Policy.

· To ensure warehouse activities are efficient and economical utilization of facilities for storing and distributing raw material and finished goods inventories.

· To manage good receipts, resolving discrepancies, to maintain required safety stocks

· To generate Monthly Inventory Report to Finance Department.

· To ensure all material/inventory is correctly accounted for, reporting delivery discrepancies and organizing regular stock takes.

Job title: Head of HR

Department: HR

Reports to: Jeremy Boanson-James – Managing Director

(Dotted line reporting to Jen Booker - Head of Terberg Environmental HR - Group)

Responsible for: HR Coordinator

Location: Terberg Zenith Singapore (With travel to Malaysia)

Hours of Work: 40hrs per week (Mon-Fri with ad hoc emergency OOH work as required)

Closing date: 16 March 2024

Salary: S$ 6,000 - $6,500 per month

Our values:

We are part of the Terberg Environmental Group that has roots going back to 1869, part of the larger Terberg Group that is still family-owned. All employees of our organisation are asked to represent our core values in all their business dealings, and candidates are required to demonstrate their understanding and commitment to representing these values. Our core values are Customer Focus, Entrepreneurial Spirit, Flexibility, Innovation, Integrity, Quality and Sustainability.

Job Purpose:

Your primary purpose is to strategically lead and oversee all aspects of the human resources function within the organisation. You will play a pivotal role in cultivating a positive and inclusive workplace culture that aligns with the Company's values and objectives. By formulating and implementing effective HR policies, procedures, and initiatives, you will ensure the attraction, development, and retention of top talent.

Your responsibilities will encompass recruitment, employee relations, performance management, training and development, and compliance with employment laws.

Through proactive engagement with employees at all levels, you will foster a collaborative and supportive environment, promoting the well-being and professional growth of individuals. Your role will contribute significantly to the organisation's success by aligning human resources strategies with business goals and fostering an environment where employees thrive, enabling the company to achieve its mission and objectives.

Main Duties and Responsibilities:

Strategic HR Planning

· Collaborate with senior management to develop and implement HR strategies that support the Company's business goals.

· Identify and address HR issues to ensure alignment with organisational objectives.

Recruitment

· Oversee the recruitment process, from job posting to onboarding, ensuring the organisation attracts and retains top talent.

· Develop and maintain strong relationships with recruitment agencies and other talent sources.

· To carry out and report on psychometric assessments where appropriate.

· To provide advice to managers regarding the recruitment process.

Employee Relations

· To provide support and advice to managers regarding ER cases.

· To manage redeployments and restructuring activities.

· To provide general advice to managers regarding employee relations issues.

· Management of any HR legislative cases

Performance & Absence Management

· Develop and implement performance management systems to drive employee development and high performance.

· Long term sickness case management

· Managing short term, persistent absence

· Managing requests or needs for medical adjustments.

· Providing advice to managers regarding matters relating to absence, ill health and requests for workplace adjustments.

· Managing family leave

Training and Development

· Identify training needs and coordinate the development and delivery of training programs.

· Foster a culture of continuous learning and development within the organisation.

· Manage training budget

· To coach and mentor new and developing line managers with people management and implementing Company policy and procedure

· Provide effective line management support to direct reports ensuring that they deliver business objectives and have appropriate personal development opportunities.

Policy & Procedure

· To provide advice to managers and employees regarding all areas of HR policy and procedure.

· To ensure that policies and procedures are reviewed and updated on a regular basis.

· Communicate and ensure compliance with legislative changes, updates and industry best practice.

HR Compliance

· Ensure compliance with local labour laws and regulations, staying up-to-date with any changes.

· Manage documentation and records related to employee matters in accordance with legal requirements

Compensation and Benefits

· Design and administer competitive and attractive compensation and benefits packages.

· Regularly review and benchmark compensation structures to ensure competitiveness in the market.

HR Metrics and Reporting

· Develop and maintain HR metrics to assess the effectiveness of HR programs and initiatives.

· Prepare regular reports for senior management on HR-related activities.

Terberg Zenith is an equal opportunities employer and we welcome applications from all candidates.

Knowledge

· In-depth knowledge of Singaporean & Malaysian labour laws and regulations

· Knowledge of psychometric assessment

· Knowledge of HR systems

Experience

· Proven experience as an HR Manager or in a similar HR

· Proven experience of implementing one or more HR systems

· Experience of working within a manufacturing or service environment

· Experience of working within an international group

· Demonstrable absence management experience

· Extensive employee relations experience, including note taking and formal document

drafting

· Extensive recruitment experience

· Experience of managing foreign national employees and work passes

Education / Qualifications

· CIPD Qualified (Chartered Member) / IHRP Certified Professional (IHRP-CP)/ IHRP Senior Professional (IHRP-SP) or equivalent qualification

· Degree level education or equivalent

· Psychometric assessment qualification

Job-related skills & abilities

· Strong interpersonal and communication skills

· Excellent organisational and problem-solving abilities

· Ability to work effectively in a fast-paced and dynamic environment

· Intermediate level or above in Microsoft products including Word & Excel

· Ability to prioritise workload effectively with attention to detail

· Ability to multi task and deal with a varying workload in type and volume of work

· Ability to maintain confidentiality and discretion

· Ability to deal with sensitive, pressurised and volatile situations

Other requirements

· Fluent written and spoken English

· Fluent written and spoken Mandarin

· Malay language skills

· Ability & willingness to travel to Malaysia, including occasional overnight stays

Maintenance Supervisor

At Terberg Zenith, our commitment to exceptional after-sales support remains unwavering. We prioritise environmentally conscious practices, boast a team of skilled technicians, streamlined spare parts management, and implement intelligent service operations to ensure a positive and seamless customer experience.

We are seeking a dynamic and experienced individual to join our team as a Maintenance Supervisor. This role is crucial in ensuring the smooth operation of our service department, meeting customer demands, and maintaining high service standards.

Position Overview:

As a Maintenance Supervisor for Heavy Vehicles and Machinery, you will play a key role in overseeing the daily service operations to guarantee customer satisfaction. You will be responsible for managing customer service level agreements (SLA) and the service team, while addressing technical issues related to maintenance with principal suppliers and customers. Additionally, you will implement and monitor quality assurance processes and safe working procedures.

Key Responsibilities:

1. Customer Satisfaction:

· Oversee daily service operations to ensure timely and quality delivery of services.

· Manage customer service level agreements (SLA) and ensure compliance with

established standards.

· Address and resolve all customer concerns and technical issues promptly.

· Prepare regular reports to customers and management.

2. Operation:

· Implement preventive maintenance and corrective maintenance programs and

schedules for the equipment under service contracts.

· Ensure efficient job allocations and resource management of workforce, fleet, and

spare parts.

· Provide quotation to customers for any maintenance works.

3. Quality Assurance:

· Implement and monitor quality assurance processes to maintain high service

standards.

· Conduct regular audits and assessments to identify areas for improvement and

implement corrective actions.

4. Safety Compliance:

· Implement and monitor safe working procedures to ensure a secure working

environment.

· Provide training and resources to the team to promote safety awareness and

adherence.

5. Financial Management:

· Manage the cost and profit of quotations and service contracts, ensuring financial

objectives are met.

· Monitor and analyse financial reports related to service operations.

6. Spare Parts Inventory:

· Oversee the spare parts inventory and ensure adequate stock levels.

· Place orders for spare parts as necessary to support efficient execution of service

contracts.

Qualifications:

· Minimum diploma in Mechanical Engineering or a related field.

· Proven experience in managing service operations for heavy vehicles and machinery.

· Strong leadership and team management skills.

· Excellent communication and customer service skills.

· In-depth knowledge of quality assurance processes and safe working procedures.

· Financial acumen with the ability to manage service contract costs and profits.

· Familiarity with spare parts inventory management.

SECURITY GUARD – NIGHT

Basic salary @ $2200 to $2500

Responsibilities

* Perform guarding and patrolling/clocking within the premises

* Attend to any security-related matters

* Monitor CCTV

* Any other duties and responsibilities as assigned

Job requirements:

· Able to work the night shift, from 8pm to 8am

· 44 hours workweek. Overtime applies

· Must be committed to work after official working hours

Must have a valid security license including completion of the RTT course

If you possess what it takes, we invite you to submit a detailed resume stating your current and expected salary.