Total 44 Director/C-Level account executive job vacancies in tanglin road central singapore

• Relationship Building: Cultivate strong relationships with key clients, serving as their trusted advisor and advocate.
• Project Planning: Strategize and plan projects in collaboration with clients and internal teams, ensuring alignment with client goals and objectives.
• Team Coordination: Coordinate various teams involved in project execution, including sales, marketing, and delivery, to ensure seamless project delivery.
• Budget Management: Manage project budgets effectively, optimizing resource allocation to maximize project success and profitability.
• Goal Achievement: Work closely with clients to define project milestones and deliverables, tracking progress and ensuring timely delivery.
• Client Satisfaction: Proactively address client concerns and challenges, seeking opportunities to exceed client expectations and drive long-term satisfaction.
• Account Management: Discover and generate new business from clients.

• Minimum of 10 years of experience in IT industry
• Proven track record of successfully managing client relationships and driving project success.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong leadership abilities, with the capacity to inspire and motivate teams to achieve project objectives.
• Strategic thinking and problem-solving skills, with a keen understanding of client needs and market trends.
• Proficiency in project management tools and techniques, with the ability to manage multiple projects simultaneously.
• Qualifications/experience related to IT project management will be a preferred.

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Elmwood Brand Consultancy seeks a seasoned professional to join our team as a Group Account Director. In this pivotal role, you will leverage your extensive experience in account management and team leadership to elevate our clients' brands to new heights. As a Group Account Director, you will oversee multiple accounts, guiding our teams in delivering exceptional branding solutions that meet and exceed client expectations. Your strategic acumen and ability to foster strong client relationships will be integral to positioning Elmwood as a leader in the branding industry. You will work collaboratively with various stakeholders, both internally and externally, to ensure that our projects are aligned with our clients’ business objectives and brand vision.

Responsibilities

• Lead and mentor a team of account managers and executives, instilling a culture of excellence and accountability.
• Develop and implement strategic plans for client accounts, ensuring alignment with overall business objectives.
• Act as the primary point of contact for key client stakeholders, building and maintaining strong relationships that drive account growth.
• Oversee the execution of projects, ensuring they are delivered on time, within scope, and meet quality standards.
• Identify opportunities for business development within existing accounts and lead efforts to secure new client partnerships.
• Collaborate with creative and strategic teams to produce innovative branding solutions that resonate with target audiences.
• Analyze market trends and competitive landscapes to inform client strategies and recommendations.

• Bachelor's degree in marketing, business administration, or a related field; advanced degree preferred.
• A minimum of 7 years of experience in account management within the branding or design industry, with a proven record of successful client engagement.
• Strong leadership skills with experience in managing and developing teams.
• Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to manage multiple accounts and projects simultaneously while maintaining high-quality standards.
• Strategic thinker with a deep understanding of branding, marketing principles, and design processes.
• Proficiency in analyzing data and market trends to drive strategic decisions and client recommendations.

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 12 years’ relevant experience with at least 5 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language would be an advantage.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Possesses good working knowledge of budgets, forecasting, profit and loss statements.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritizes and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Flexible and able to embrace and responds to change effectively.
• Attentive to details including grooming standards and obsessed by quality and service excellence / guest experience / emotional luxury.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

Expectations of an Account Director 

• Manages a number of key client relationships 

• Acts as the first point of contact for client questions and requests 

• Talks to other departments in the organisation in order to facilitate client requests 

• Builds and maintains relationships with clients often through regular face to face contact and meetings 

• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs 

• Problem solves on high level account and production issues and knows when to involve their supervisor 

• Generate accurate reports on the status of existing accounts and new business 

• Leads presentations with clients 

• Manages a budget and achieve targets 

• Always on a look out for opportunities to cross-sell within the Groupe 

• Manages and facilitates new business pitches when requested by Managing Director  

• Committed to constantly improving our work, and how we work 

• Maintains a sense of discretion and professionalism, representing the Groupe    

Expectations as a member of our community 

•  You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets 

• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other   

Expectations as a team leader 

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious. 

In this role, you will be expected to: 

• Provide leadership and professional development to department staff 

• Mentor and train team members, write performance reviews, and allocate work 

• Monitor teams to deliver beyond client’s expectations 

• Motivate your team, and be the glue that keeps teams going 

• Set goals and KPIs for each team member, and works with them to achieve these 

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. The Business Director is responsible for the overall management of a client account including creation and communication of effective brand strategies, annual fee and contract negotiations, account staffing and oversight of all client relations and presentations; and provides support and oversight to an Account Management team.

Expectations of a Business Director/Group Account Director 

• Manages a portfolio of brands 

• Along with Creative Directors and Strategic Planner, sets creative and strategic tone for client account 

• Partners with Senior Planners to develop and implement highly strategic plans for brand 

• Problem solves on high level account and production issues and knows when to involve Management 

• Builds and maintains top level client relationships; acts as key partner and advisor to clients offering strategies and solutions to address their business challenges. 

• Oversees annual fee and contract negotiations; works closely with Finance on contract and fee proposals 

• Leads monthly client revenue tracking and analyzes revenue impact on account and agency profitability  

• Committed to constantly improving our work, and how we work 

• Always on a look out for opportunities to grow business behind access to wider Groupe capabilities 

• Maintains a sense of discretion and professionalism, representing the Groupe  

Expectations as a member of our community 

• You believe passionately in the power of creativity. But you’re realistic and have a clear-eyed view of what it will take to get there, inspiring people with a diverse range of skills and perspectives to work towards a common goal 

• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities, they are our most precious assets 

• You will be tested and challenged, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other 

Expectations as a team leader 

Your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work comes from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative.  

In your role, you will specifically be expected to: 

• Provide the required leadership and inspiration to department team 

• Monitor client account team to deliver beyond client’s expectations 

• Motivate your team, and be the glue that keeps teams going 

• Lead career conversations, to set goals and KPIs for each team member, review progress regularly and support them to achieve 

IN BRIEF

+ Provide strategic direction for all the business & investment-related activities & programs

KEY RESPONSIBILITIES:

+ Uphold EVYD’s vision in all activities.
+ Provide leadership, direction and management for enterprise & investment-related matters, including research, development and education, fund management, as well as international partnerships.
+ Lead and develop EVYD as a globally recognized healthcare technology company.
+ Provide strategic direction and motivation to EVYD staff to achieve organizational goals.
+ Build audiences & communities through programs & activities.
+ Plan for the continual improvement of EVYD and its services, with the focus to develop strategies & action plans to collaborate with globally recognized institutions, expand footprints and geographies.
+ Develop & deliver, with support from other EVYD staff as required, a range of programs at EVYD for the global operation & development.
+ Plan and implement the development of EVYD’s long term goals & visions.
+ Engage the community in the activities of EVYD and foster support for EVYD.
+ Actively pursue opportunities to develop, maintain and enhance key partnerships with various stakeholders including the Board, Committees, of EVYD.
+ Represent EVYD at meetings and external engagement.
+ Works collaboratively with other department heads, such as production, business development and operations, to define and deliver new products and enhancements.
+ Maintain a deep knowledge of the industry.
+ Demonstrate positive and professional conduct at all times, and lead by example.

REQUIREMENTS

+ Previous senior C-level leadership in a large size organization is required
+ Solid experience in private equity investments (E.g. over US$1 billion)
+ Solid experience in healthcare technology, healthcare equipment or services
+ Management consulting experience will be an added advantage
+ In-depth knowledge of healthtech industry
+ Strong experience in leading teams across several countries, and guiding business strategy from concepts to implementation
+ Have a large and quality network, including trusted healthcare providers, insurance organizations, private equity & consultants
+ Hands-on experience with complex project management
+ Outstanding communication, interpersonal and leadership skills
+ Effective negotiation and vendor management skills
+ Excellent problem solver and attention to details
+ Ability to speak, read and write English & Chinese is required
+ Excited about the vision & mission of EVYD

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

The Director acts as the day-to-day liaison between the client and business, providing leadership, strategic direction and input for media plans. The Director effectively leverages experience, knowledge and skills to drive innovative thinking while balancing client, company, and team needs.

Key Responsibilities:

• Lead and manage the day-to-day strategic integrated media planning activities for assigned account(s).
• Help develop planning objectives and strategies that coincide with client’s marketing direction.
• Establish and grow client relationships by demonstrating an understanding of industry and client business issues
• Achieve the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contract
• Oversee budget allocation process for all media based on client initiatives and direction; accurately project costs and anticipate the financial results of plan revisions
• Oversee and guide content development
• Cross team collaboration to work with the division leads in Strategy, Programmatic, Content, Analytics & Insights and Ad Ops team.
• Work with teams to evaluate media performance and KPIs to determine the extent to which the original objectives and strategies were met.
• Scope of work management, manage and optimise working process to ensure seamless implementation of projects is essential.
• Run and mentor a mid-size team and promotes a healthy team building and collaboration
• Participate in the recruitment and selection of junior staff
• Establish and maintain effective relationships within and outside the immediate team

Qualifications

• Min 12 to 15 years of strong media experience, prior experience in managing large client accounts preferred.
• Ability to develop POVs on various media in the marketplace is essential to this role
• Excellent presenter and strong in client & stakeholders management
• Is sound in online and offline strategic planning. Experience in planning and implementing in market such as SEA, China, US and EU is a benefit but optional.
• Detailed awareness of media landscape, trends, challenges and competition.
• Good understanding of research tools
• Ability to translate data into well-articulated ideas looking outside the box
• Creative ability to partner and develop innovation and first to market opportunities
• Superior organizational, interpersonal and managerial skills with attention to detail

About EventNook
EventNook is a fast-growing event technology platform providing end-to-end event management solutions, from registration and ticketing to on-site check-in and attendee engagement. We empower businesses to run successful events by offering cutting-edge, user-friendly software that meets the needs of modern events. Our event platform and services have empowered regional conferences and global brands such as Gamescom, Breakpoint, InsureTech, Microsoft, etc.

Learn more - https://overview.eventnook.com

As we continue to expand our market presence in Singapore and Hong Kong, we are seeking a dynamic Associate Account Director (Sales) to join our team and lead the charge in acquiring new corporate and conference clients. This role is perfect for someone passionate about event technology with a track record of sales success, particularly in the B2B sector.

Key Responsibilities:

• New Business Development: Identify and target potential corporate, institutes and conference clients in Singapore, APAC and the Middle East, focusing on hunting new opportunities and expanding our client base.
• Sales Strategy: Develop and execute a strategic sales plan to meet and exceed revenue goals, focusing on the corporate and conference markets.
• Client Acquisition: Establish relationships with key decision-makers, including event planners, marketing directors, and C-level executives, to drive engagement with EventNook’s solutions.
• Consultative Sales: Act as a trusted advisor by understanding clients' event needs and proposing tailored solutions to enhance their event management processes.
• Pipeline Management: Build and manage a healthy pipeline of prospects using CRM tools, ensuring consistent follow-up and tracking of all sales activities.
• Collaboration: Work closely with the marketing and product teams to align sales strategies with product offerings and ensure seamless delivery of client expectations.
• Regional Focus: Take ownership of sales efforts in both Singapore and Hong Kong, with occasional travel for client meetings and events in Hong Kong.
• Market Insights: Stay updated on industry trends and competitor activities, providing feedback to enhance product features and sales tactics.

Qualifications and Skills:

• Experience: Minimum of 5-7 years in B2B sales, with a strong preference for experience in event technology, SaaS, or related industries.
• Proven Track Record: Demonstrated success in hunting new business and meeting/exceeding sales targets, especially in corporate or conference sectors.
• Client Relationship Management: Excellent interpersonal skills with the ability to build and maintain relationships with high-level clients.
• Sales Strategy and Negotiation: Strong skills in developing sales strategies, closing deals, and negotiating contracts.
• Industry Knowledge: Familiarity with the events industry, particularly within the Singapore and Hong Kong markets, is a plus.
• Entrepreneurial Mindset: A proactive and self-driven approach, with the ability to work independently and take ownership of sales efforts.
• Communication: Excellent written and verbal communication skills; comfortable presenting to clients and stakeholders.
• Education: A Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Innovative Platform: Be part of a cutting-edge technology that is transforming the event management landscape.
• Regional Exposure: Gain experience working in both the Singapore and Hong Kong markets with top-tier corporate and conference clients.
• Growth Opportunities: As a key player in a growing company, you will have significant opportunities for career progression and leadership roles.
• Dynamic Environment: Work in a fast-paced, entrepreneurial environment with a passionate and collaborative team.

Application Process:

If you're passionate about driving growth and ready to make a significant impact in the event technology space, we'd love to hear from you. Please send your cover letter and resume to [email protected], including the job reference number (#SG-ASD-2024Q4) in the subject line.

Role Purpose

The role is to manage and develop business from a portfolio of multinational corporate accounts, with revenue delivery of >$25M from discovered contacts across assigned account portfolio. Delivers revenue to hotels globally, maximizing revenues and market share for all brands and across all segments (transient, group, project). The account portfolio is comprised of corporations which have high complexity given their size and global reach and require deployment of an account team comprised of team members deployed to key buyers, decision-makers and influencers within each account, across different geographies.

Key Accountabilities

• Identifying, soliciting, influencing and converting highly valuable revenue opportunities
• Developing and maximizing relationships with contacts at all levels within the assigned account portfolio
• Developing and executing innovative strategic plans for each account within each segment, in order to drive rate growth, shift share and deliver more customers to our growing portfolio
• Collaborating with account team members and hotel team members to successfully craft and execute global account plans with regional and local applicability
• Along with account team members, leads and directs company resources across a portfolio of multinational corporate accounts.
• Formulates the strategy to optimize account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales teams, regional sales leadership, hotel operations, global and regional functional groups (such as technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management. Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, account progress updates for internal and external stakeholders, Corporate, Group and Project RFP’s, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities
• Actively participate in travel professional and industry groups, and be recognised internally and externally as an expert in the designated market segments
• Listens to understand each account’s and each contact’s needs and expectations, and delivers tailored solutions to the account which maximize returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Drives and maximizes revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the outperformance of our brands and fuels growth for the company.
• Maintains all details of managed accounts, account strategies and client engagement in CRM program

Key Skills & Experiences

Education:

• Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience

Experience:

5 or more years of progressive work-related experience in the service industry with at least 3 years in multi-unit or corporate roles, as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Extensive sales experience is required, as well as client management experience among large, complex meeting & incentive agencies.

Technical Skills and Knowledge:

• Thinks beyond traditional ways of doing things by using the principles of strategic account management, as well as gaining insight that is the platform for the development of creative and innovative client solutions. Possesses sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of our brands, along with competitive brands.
• Experience in working in global markets, deep understanding of managing across diverse, multi-cultural teams and customer organizations.
• Sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation and assessment.
• Strong client management, problem solving, negotiation and organization skills
• Effective verbal and written communication skills for providing information to clients, vendors, senior management and staff.
• Works effectively at board level in client companies, possess strong relationship management skills, and well-developed probing, listening, negotiating and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors which influence account strategies, positions and initiatives.
• Strong commercial acumen and an ability to influence across an owned, managed and franchised environment
• Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
• Competent in allocating resources, controlling expenses and working within pre-determined budgets
• Computer skills in MS Word, Excel, PowerPoint, social media, and using sales-related software

You may apply via IHG Careers https://careers.ihg.com/en/ and enter job code 132336

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job description

We are looking for an experienced Sales Account Manager to join our APAC Management team. You will work directly with clients, prospects and business stakeholders and will be responsible for delivering our regional sales strategy. This dynamic role involves selling Managed Services and Resource Augmentation to banks, asset mangers, wealth managers and other financial institutions.

This is an exciting role as we expand our capabilities globally. The preferred candidate will demonstrate an entrepreneurial spirt with a focused approach as we develop this fast-growing part of our business. This position is based in Singapore and will be focused on servicing clients in the Asia Pacific region primarily Hong Kong, India, Sydney and Kuala Lumpur.

Key Responsibilities

• Identify, develop, manage, and close new business opportunities within APAC accounts
• Identifying market opportunities through meetings, networking and other channels
• Main point of contact for existing clients, responsible for managing existing client relationships and driving renewal opportunities
• To understand each customer’s business objectives, challenges, and issues and how we present Delta Capita's (DC) outcome-based solutions to meet these objectives
• Document and manage dynamic account plans, encapsulating business requirements including white space and clear competitive replacement strategies
• Internal stakeholder management ensuring effective communication and coordination across the organisation, with all levels of seniority
• Develop a business plan and go to market/demand management initiatives leveraging DC’s organization develop core revenues and penetration across the account base
• Develop a 12-to-24-month pipeline of qualified incremental business opportunities

Job requirements

Required Experience

• Minimum of 8 years experience in sales and managing client relationships
• Strong experience in KYC or Post Trade services with a relevant network across Singapore and Hong Kong
• Experience of working and leveraging appropriate business partners, including tier 1 re-sellers, SI’s, SP’s, technology providers and software vendors
• Strong knowledge of industry trends and competition
• Knowledge of key sales disciplines- Salesforce, MEDDIC, unsolicited proposals, partner leverage Deal sheets etc
• Proven ability to manage multiple, lengthy and complex sales cycles
• Proven ability to manage net new business as well as develop existing business opportunities
• Have an interest, market opinion and existing understanding of the financial industry sector, including market dynamics and competitive landscape

Required Skills

• Hunger and strong organizational skills to develop a dynamic people-oriented business
• Excellent interpersonal and communication skills
• Accurate reporting skills and attention to detail
• Self managed - Energetic, flexible and capable of operating remotely
• Responsive to customers business needs and clear focus on maintaining excellent customer service

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This position is located in Singapore with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

POSITION SUMMARY

Responsible for proactively soliciting and managing large group with meeting/catering opportunities with significant revenue potential. Manages and converts all corporate group/catering opportunities not handled by the MICE team of 79 rooms and below. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over to the Event Management team properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience:

High school diploma; 5 years’ experience in the sales and marketing, guest services or related professional area. OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK SALES ACTIVITIES

Understanding Market Opportunities & Driving Revenue:

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the Group Sales.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events.

Maximizes revenue by upselling packages and creative food and beverage:

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service:

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.

Executes brand’s Customer Service Standards and property’s Brand Standards:

• Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships:

• Works collaboratively with off-property sales channels (e.g., Group Sales, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.

Additional Responsibilities:

• Utilizes intranet for resources and information. Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Role Purpose

The role is to manage and develop business from a portfolio of multinational corporate accounts, with revenue delivery of >$25M from discovered contacts across assigned account portfolio. Delivers revenue to hotels globally, maximizing revenues and market share for all brands and across all segments (transient, group, project). The account portfolio is comprised of corporations which have high complexity given their size and global reach and require deployment of an account team comprised of team members deployed to key buyers, decision-makers and influencers within each account, across different geographies.

Key Accountabilities

• Identifying, soliciting, influencing and converting highly valuable revenue opportunities
• Developing and maximizing relationships with contacts at all levels within the assigned account portfolio
• Developing and executing innovative strategic plans for each account within each segment, in order to drive rate growth, shift share and deliver more customers to our growing portfolio
• Collaborating with account team members and hotel team members to successfully craft and execute global account plans with regional and local applicability
• Along with account team members, leads and directs company resources across a portfolio of multinational corporate accounts.
• Formulates the strategy to optimize account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales teams, regional sales leadership, hotel operations, global and regional functional groups (such as technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management. Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, account progress updates for internal and external stakeholders, Corporate, Group and Project RFP’s, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities
• Actively participate in travel professional and industry groups, and be recognised internally and externally as an expert in the designated market segments
• Listens to understand each account’s and each contact’s needs and expectations, and delivers tailored solutions to the account which maximize returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Drives and maximizes revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the outperformance of our brands and fuels growth for the company.
• Maintains all details of managed accounts, account strategies and client engagement in CRM program

Key Skills & Experiences

Education:

• Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience

Experience:

5 or more years of progressive work-related experience in the service industry with at least 3 years in multi-unit or corporate roles, as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Extensive sales experience is required, as well as client management experience among large, complex meeting & incentive agencies.

Technical Skills and Knowledge:

• Thinks beyond traditional ways of doing things by using the principles of strategic account management, as well as gaining insight that is the platform for the development of creative and innovative client solutions. Possesses sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of our brands, along with competitive brands.
• Experience in working in global markets, deep understanding of managing across diverse, multi-cultural teams and customer organizations.
• Sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation and assessment.
• Strong client management, problem solving, negotiation and organization skills
• Effective verbal and written communication skills for providing information to clients, vendors, senior management and staff.
• Works effectively at board level in client companies, possess strong relationship management skills, and well-developed probing, listening, negotiating and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors which influence account strategies, positions and initiatives.
• Strong commercial acumen and an ability to influence across an owned, managed and franchised environment
• Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
• Competent in allocating resources, controlling expenses and working within pre-determined budgets
• Computer skills in MS Word, Excel, PowerPoint, social media, and using sales-related software

You may apply via IHG Careers https://careers.ihg.com/en/ and enter job code 132336

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an Individual contributor role accountable for driving event and digital sales by maximising the current event proposition, while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• Build and maintain strong, lasting customer relationships
• Build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning ATx's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

Account Development is about building deep client relationships & unlocking solutions across the NIQ portfolio enabling our customers to succeed. The Account Development person is responsible for all client activity and overall success of NIQ at the client. This includes driving timely outcomes and client value (client satisfaction) through the analytics delivered that support NIQ’s ability to achieve revenue goals. Accountable for overall client financials. Works successfully across a matrixed organization structure, fully leveraging the service model. Essentially the general manager of a client or assigned clients. Responsibilities

• Building and maintaining strong networking and C-suite engagement with key players at client and leading discussions with a wide range of decision influencers and budget owners
• Developing external Joint Business Plan with client & achieving the operating plan for assigned client(s)
• Negotiating & managing regional NIQ contracts with clients to deliver on commitments
• Identifying sales opportunities for NIQ Services and Solution to help the client achieve strategic objectives
• Partnering with Sales Leaders in the region at NIQ to enable them to achieve sales goals
• Gaining familiarity with NIQ portfolio and inter-connectivity of different solutions
• Promoting NIQ through presentations at conferences and similar external events to cultivate specific new client leads and opportunities among existing clients
• Working collaboratively with Practice/Retail Analytic Consulting teams to ensure all work is connected to client business issues, is delivered on-time and focused on the outcome

Boeing Global Services is seeking a Digital Portfolio Sales Director (Non-Executive) based in

Singapore/Bangkok/Jakarta/Seoul, who will be responsible for planning, developing and managing

competitive sales campaigns both nationally and internationally. This position will be instrumental with

proactively executing sales and delivery activities to customers within the assigned region.

Position Responsibilities:

• Drives sales and campaign activities to successful completion by integrating multiple aspects of the customers' needs in a consultative manner. Crafts campaign specific strategies, procures, resources and secures management commitment to ensure successful execution. Creates metrics to monitor campaign project status and budget requirements.
• Initiates, maintains and advances customer relationships and works to be accepted as a trusted business partner by the customer.
• Establishes, maintains and expands network to address customer needs and keep lines of communication open.
• Develops customer solutions by coordinating and integrating with internal and external processes and divisions to provide a competitive advantage and to foster business growth with acceptable margins.
• Identifies future business opportunities and promotes the value of Boeing portfolio and partnership.
• Develop strong relationships within Boeing with the aim to partner, engage, pursue, and win new business with new and existing customers.
• Leads preparation of proposals by developing themes and discriminators and ensures correct members and resources are included in the team. Recommends alternative means of compliance to customer requests. Reviews and contributes to the final draft materials. Challenges recommended scope and cost to ensure compliance and competitiveness.
• Leads negotiations and finalizes commitments, ensuring mutual benefit to the customer and Boeing by interfacing directly with customer decision-makers and influencers. Leverages detailed understanding of both customer and Boeing needs and resources to find areas of alignment and integration. Obtains commitment within parameters approved by management.
• Coordinates packaging of Boeing and Industry products and knowledge into complete solutions that meets customer needs.
• Leverages company resources by building and leading a capture team to support customer commitments, gain a competitive advantage and foster business growth by using a comprehensive understanding (breadth and depth) of multiple Digital and Boeing products and services, process and operations and resources.
• Leads the approval process by advocating the customer requirements and selling the business case to management to ensure quality deal. Balances the enterprise, business unit and customer goals to meet and drive Long Range Business Plan (LRBP).

Basic Qualifications:

• Proven Track Record as a successful customer facing professional in the SaaS or Aviation Industry
• Minimum of 5 years’ experience with Sales & Marketing
• Minimum of 3 years’ experience interfacing with senior and executive leadership
• Minimum of 5 years’ experience managing competitive domestic or international sales campaigns
• Competent in Microsoft Office and SalesForce.com
• Personality of a natural and charismatic Sales Director

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job-related information:

Benefits and pay are determined in line with local labor market practices. This is not an expat assignment.

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

The NIQ/GFK Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales growth engine which is instrumental for the company’s success.  

As a Director, Account Development (Retail), you will take responsibility of the retail team. With your collaborators, you will drive the overall retail collaboration from sales, renewals, and cooperation agreements with retailers in your scope.  

You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.  

You will lead a team of associates to support and coach for reaching targets and enhancing their employee experience. 

Responsibilities 

• Secure the retailers cooperation continuity improving the conditions of existing co-operations agreements with current retailer partners 
• Ensure all data partnerships are correctly managed within the Partnership Program framework 
• Ensure the Best-in-Class servicing through your own team and in collaboration with the customer services using our different platforms in priority 
• Sourcing for strategic new retailers, enhancing features & inputs from existing ones (incl promo data) 
• Drive sales, cooperation renewals and overall growth of existing  retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships 
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Pricing, Assortment, Loyalty, OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of retailers on our capabilities and information 
• Develop a strategic understanding of our retailer’s industry/business/markets/clusters 
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, others) to define strategic Account Plans and JBPs and remove roadblocks 
• Drive strategic action plan to tackle Voice of the Customer feedback 
• Lead and inspire sales and servicing team, enhancing their skills and improving their experience 
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends 
• Communicate clearly , thus ensuring team activities are always focused and relevant 
• Implement Global and Regional strategy and organization, be able to drive change 

About You  

You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the retail landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships. Understanding our customers and their contexts, effective negotiation and growth mindset drive your work.  Throughout your tenure, you will demonstrate the following competencies:  

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results.  
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages  
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future  
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.  
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy.  
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions  
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.  
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships  
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.  

Job Title: Head of ESG Advisory (Director/Executive Director)

Location: Singapore

Company: Professional Services Firm

About the Client: They are a leading International professional services firm providing top-tier accounting and advisory services to corporate clients across the region. As part of their ongoing business expansion, they are establishing a new ESG Advisory practice to better serve our clients' sustainability and governance needs. They are seeking a dynamic and experienced professional to spearhead this initiative in Singapore.

Position Overview: The Head of ESG Advisory will be responsible for driving the growth and development of our ESG advisory business in Singapore. This is a pivotal role focusing on business development, client acquisition, and service delivery. The successful candidate will lead a team of ESG professionals, ensuring the highest standards of advisory services are provided to our clients. This role reports directly to the Partner.

Key Responsibilities:

• Business Development: Identify and develop new business opportunities with local SMEs and MMEs.
  Build and maintain strong relationships with potential and existing clients.
  Develop and execute strategic plans to win new accounts and expand the ESG advisory business.
  
• Client Engagement: Lead the team in delivering comprehensive ESG advisory services to clients.
  Oversee project execution, ensuring timely and high-quality delivery of services.
  Provide expert guidance on ESG strategies, ESG reporting, and ESG compliance.
  
• Team Leadership: Recruit, mentor, and develop a high-performing ESG advisory team.
  Foster a collaborative and innovative team culture.
  Manage team performance and professional development.
  
• Strategic Planning: Develop and implement the ESG advisory business plan.
  Stay abreast of market trends, regulatory changes, and best practices in ESG.
  Contribute to the overall strategic direction of the firm.
  

Qualifications:

• Bachelor's degree in a relevant field (e.g., Sustainability, Environmental Science, Business Administration).
• Minimum of 10 years of experience in ESG advisory or related fields, with a proven track record in business development.
• Strong understanding of ESG frameworks, regulations, and best practices.
• Demonstrated ability to lead and manage a team.
• Excellent communication and interpersonal skills.
• Strategic thinker with strong problem-solving abilities.
• Must be able to communicate effectively in Mandarin as you will be expected to service Mandarin speaking clients in Mainland China
• Travel up to 20% within Asia including China

What We Offer:

• Competitive salary and benefits package.
• Opportunity to shape and lead a new business practice.
• Collaborative and supportive work environment.
• Professional development and career growth opportunities.

Join us in making a positive impact on businesses and society through sustainable practices. We look forward to welcoming a passionate and experienced professional to our team.

We welcome you to send in your application at [email protected]

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and implementation issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by the Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a team leader

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic FSI account in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major FSI accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Group Account Director is responsible for the overall management of a client account including creation and communication of effective brand strategies, annual fee and contract negotiations, account staffing and oversight of all client relations and presentations; and provides high level support and oversight to an Account Service team.

Expectations of a Senior Account Director

• Manages a portfolio of brands
• Along with Creative Directors and Strategic Planner, sets creative and strategic tone for client account
• Partners with Senior Planners to develop and implement highly interactive strategic plans for brand
• Problem solves on high level account and production issues and knows when to involve Managing Director
• Builds and maintains top level client relationships; acts as key contact to clients; attends all high profile campaign presentations, shoots and edits
• Oversees annual fee and contract negotiations and other broad budget issues; works closely with Finance on contract and fee proposals; recommends staffing adjustments as necessary based on increase or decrease in annual fee
• Leads weekly/monthly client revenue tracking and analyzes revenue impact on account and agency profitability
• Manages and facilitates new business pitches when requested by Managing Director
• Committed to constantly improving our work, and how we work
• Always on a look out for opportunities to cross-sell within the Groupe
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In you role, you will specifically be expected to:

• Provide leadership and professional development to department staff.
• Mentor and trains team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Special requirements

• Required 10+ years account/ digital/ production experience in a creative advertising agency
• Deep understanding of digital production steps and processes – responsible for high level digital communication to clients
• Capable of writing a thoughtful interactive business strategy presentation dissecting a client’s platform, mobile and social landscape, highlighting current trends in digital, media, technology and advertising that may be utilized to grow their business
• Lives the interactive ecosystem (truly born of Digital), understands how social, mobile, experiential, search, etc all co-exist
• Able to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or social
• Rallies behind interactive briefs and pushes clients and creatives to explore new interactive projects
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Effective negotiation and problem-solving skills required
• Strong financial understanding of budgeting, estimating and agency profitability
• A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
• Highly organized with a keen sense of attention to detail
• Exceptional initiative and follow through skills

• Relationship Building: Cultivate strong relationships with key clients, serving as their trusted advisor and advocate.
• Project Planning: Strategize and plan projects in collaboration with clients and internal teams, ensuring alignment with client goals and objectives.
• Team Coordination: Coordinate various teams involved in project execution, including sales, marketing, and delivery, to ensure seamless project delivery.
• Budget Management: Manage project budgets effectively, optimizing resource allocation to maximize project success and profitability.
• Goal Achievement: Work closely with clients to define project milestones and deliverables, tracking progress and ensuring timely delivery.
• Client Satisfaction: Proactively address client concerns and challenges, seeking opportunities to exceed client expectations and drive long-term satisfaction.
• Account Management: Discover and generate new business from clients.

• Minimum of 10 years of experience in IT industry
• Proven track record of successfully managing client relationships and driving project success.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong leadership abilities, with the capacity to inspire and motivate teams to achieve project objectives.
• Strategic thinking and problem-solving skills, with a keen understanding of client needs and market trends.
• Proficiency in project management tools and techniques, with the ability to manage multiple projects simultaneously.
• Qualifications/experience related to IT project management will be a preferred.

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