Responsibilities:

• Responsible for the specific industry business develop and sales in local market.
• Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.
• Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.
• Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities
• Responsible for customer relationship development and management.
• Collaborate with various practices and functions to ensure local alignment with region / global strategies.

Requirements:

• Candidate must possess at least Bachelor Degree in any field.
• Minimum 3-5 years of sales or account manager experience in ICT industry.
• An expert in client / partner management with cross disciplinary experience in business strategy and account management
• Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.
• Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management.
• Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.
• Successful track record of achieving significant growth in revenues within a major client account.
• Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.
• An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.

Interested candidate who wish to apply for this posit on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

SENIOR ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As a Senior Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading medium to large sized projects and assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 6-8 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

The Company

Healthworkz Pte Ltd is a leading fast moving consumer goods (FMCG) company based in Singapore with core business in brand management, distribution, wholesale of consumer goods with a strong presence in Asia. We manage a comprehensive product portfolio comprising global brands across food and non-food product categories. Our vision is to add value to our business partners and bring to market product innovations and best quality products with proven safety, benefits and efficacy at the most competitive price for maximum customer satisfactions.

The Job-Key Account Manager

Manage key accounts and grow business within the assigned territory to achieve sales target and profitability.

Identify and develop new business consistent with the company’s growth strategy.

Manage merchandisers to ensure timely replenishment of stock and proper products and point of sales display.

Manage and maintain good relationships with key stakeholders to ensure excellent order fulfilment and resolve any issues related to the key account promptly.

Plan, coordinate and execute trade promotions and marketing activities.

Monitor and analyse sales offtake data and stocks inventory to ensure accurate forecast and optimal sales outcome.

The Person

A hands-on and seasoned sales professional, you should possess a diploma/degree or equivalent with good track record of at least 3 to 5 years of sales experience managing key accounts preferably in the fast moving consumer goods industry (FMCG). You should be independent, result-driven and be able to perform well under pressure in a fast-paced environment. You should have excellent communications and presentation skills, good customer relationship management skill and fluency in English and Mandarin.

The remuneration package will commensurate with experience. Interested applicants are invited to submit your application. We regret only short-listed applicants will be notified.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

My client is a rapidly expanding Telecommunications company with strong regional presence. They are seeking experienced Senior / Account Managers to drive revenue growth and expand their presence in the Singapore and Philippines market respectively while managing current portfolio of accounts. The ideal candidate will have a strong background in selling complex Telecommunications solutions, excellent relationship-building skills, and a proven track record of success with clients in Singapore or Philippines.

What You Will Be Doing

• Identify and pursue new sales opportunities.
• Build and maintain relationships with key decision-makers.
• Develop and execute account plans to achieve sales targets.
• Collaborate with cross-functional teams (marketing, product, support).
• Conduct product demos, presentations, and proof-of-concepts.
• Negotiate and close deals.
• Manage existing clients in the portfolio.

What we are looking for:

• Bachelor's degree in Computer Science, Business, or related field.
• At least 5-8 years of experience in B2B sales in Telecommunications and/or Cyber Security.
• Familiarity with broadband connectivity, SD-WAN, and cybersecurity.
• Proven track record of success in telecommunications sales in Singapore or Philippines.
• Excellent communication, interpersonal, and negotiation skills.

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

• Manage, coordinate, and oversee key account activities, serving as a bridge between affiliates, clients, and internal departments.
• Collaborate with key customers to develop and implement effective sales and marketing strategies.
• Identify and create marketing opportunity for new products, complementing existing range of products and businesses for expansion and growth to both potential and existing clients within key accounts.
• Ensure the profitable performance of assigned key accounts by meeting or exceeding sales targets.
• Assist affiliates in managing assigned key accounts.
• Work closely with marketing, creation, and laboratory departments on sample submissions, market trends, product potential, and competitor insights.
• Deliver presentations on the company’s flavour offerings to potential clients.
• Maintain regular communication with other departments to ensure smooth production and timely delivery of products to meet customer needs.
• Stay informed on flavour trends, product concepts, and applications.
• Perform additional job-related duties as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Job Description:

• Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.
• Maintain regular communication with clients to ensure that all of their needs are understood and addressed.
• Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.
• Resolve complaints and keep track of all processes that pertain to the client’s desires.
• Build and strengthen the relationship with M&E consultants, contractors and developers.
• Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.
• Prepare quotations, tender compliances and marketing proposals.
• Other ad-hoc duties as assigned.

Requirement:

• Diploma or Degree in Engineering or equivalent.
• 3 to 5 years working experience in related industry.
• Good technical knowledge of IBMS/BMS Systems
• Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.
• Excellent negotiation, communication and presentation skills.
• Professional experience in a sales or customer service role.
• Excellent organizational skills and attention to detail.

Job Description

• Industry/Organization Type: IT Business Solution Provider
• Position Title: Account Manager/Business Development Manager (IT Business Solutions)
• Working Location: Redhill (Nearest MRT)
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $6,000
• Duration: Permanent

Key Responsibilities

• Implement and uphold consistent sales methodologies.
• Lead the sales cycle from initial contact to strategy development, proposal, presentation, and successful conclusion in IT & Digital services within a specified market segment.
• Meet sales targets by building a robust pipeline, establishing legitimate connections within the target market, delivering presentations to key decision-makers, executing pilot projects, and securing full-service production agreements.
• Set sales goals based on accurate forecasts.
• Oversee and cultivate major customer accounts, coordinating with account management supports as necessary.
• Handle all aspects of contractual negotiations including terms, duration, and pricing.
• Build and sustain relationships at the executive level, adapting to and communicating effectively about the prospective customers' organizational culture.
• Continuously engage with clients to establish and maintain strong relationships.
• Manage ongoing client relationships post-sale to ensure satisfaction, oversee subsequent work orders, and identify new opportunities based on evolving client needs.
• Collaborate with the Technical Solution Pre-sales and Delivery teams to create tailored quotations and proposals based on client specifications.
• Work closely with Operations/Delivery Teams and other relevant stakeholders to ensure seamless account management and service delivery.
• Ensure accurate and compliant production of sales documentation, adhering strictly to company policies.
• Conduct market and competitor analysis to develop strategic initiatives that achieve desired outcomes.
• Perform cold calling to secure meetings with prospective clients.
• Develop partnerships with vendors and suppliers to enhance business opportunities.
• Document and report on all customer inquiries monthly as required by the sales manager.

APPLY NOW!!!

• With at least 5 years of relevant experience and at least 2 years in supervisory/managerial role.
• Candidates with Business ERP, Enterprise Retail Solutions, Cloud Infrastructure and/or Security Solutions experience will be advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67555 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

We’re looking for a Technical Account Manager

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will acquire and maintain detailed knowledge of all DataMiner features.
• You will take ownership of the full technical implementation of your projects.
• You will become your customer’s primary contact for all technical matters related to your projects.
• You will have to fully understand all aspects related to the functional and technical specifications of your projects.
• You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
• You will troubleshoot all technical issues that affect project delivery.
• You will perform quality assurance from a functional perspective on all technical features in your projects.
• You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
• You will identify potential commercial opportunities and notify the appropriate Sales Manager.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.

• Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
• Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
• Experience with HTML, XML, client-server systems and SNMP
• Familiar with software programming
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Apache Cassandra is an asset

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner and adapt quickly to new situations.
• You have a positive can-do attitude.
• You are communicative and have effective interpersonal and organizational skills.
• You think logically and always keep the client's needs in mind.
• You have natural technical insight and are passionate about the benefits of software technology.
• You can work independently and prioritize tasks.
• You have good verbal and written communication skills in English and Chinese.
• You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Overview

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities. Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback.

Responsibilities

Customer Relationship Management

Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.

Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.

Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.

Technical Relevance

Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.

In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.

Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR
• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Prosci or equivalent certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• 5+ years relevant work experience within customer industry.
• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR
• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Responsibilities:

1. Develop and implement strategic plans for key accounts, ensuring a deep understanding of customer needs and aligning solutions with both company and client goals.
2. Lead sales and operations across Singapore, driving the execution of account strategies to meet sales targets and business objectives for the Eagle Brand product range.
3. Conduct market research and regularly visit stores to gather insights that support sales strategies.
4. Identify new opportunities to enhance product visibility and placement across supermarkets, retail stores, pharmacies, travel retail, and tourist outlets.
5. Work closely with the sales and marketing teams to plan and manage promotional campaigns, ensuring that Advertising & Promotion (A&P) budgets are effectively allocated and adhered to.
6. Oversee contract negotiations, pricing, and agreements with key clients, securing mutually beneficial terms and fostering long-term relationships.
7. Provide regular reports and updates on key account performance and sales progress to the head of sales.
8. Perform additional duties as assigned by the line manager.

Requirements:

• Minimum of 5 years of experience in key account management, with a proven track record in the FMCG sector, preferably with a focus on the analgesic market.
• Experience working with Modern Trade and Pharmacy channel clients, as well as exposure to travel retail, supermarkets, and convenience stores, is advantageous.
• Strong business acumen and a solid understanding of the Singapore market dynamics.
• Experience collaborating with major retail chains or distributors in Singapore.
• Excellent skills in communication, negotiation, and presentations.
• Experience in trade marketing and distributor management is a plus.
• Strong problem-solving and negotiation abilities, with the capacity to manage pressure and meet targets effectively.

Our client is a manufacturer in Oil & Gas industry. Due to business needs, they are now recruiting a Key Account Manager to join their sales team. They are located in the West - easily accessible.

Responsibility:

• Build, maintain, and grow strong relationships with both current and prospective customers in Southeast Asia.
• Respond promptly to customer inquiries regarding pricing and delivery, either verbally or in writing.
• Handle customer orders through Stratix, including order entry, contract review, and invoicing.
• Provide management with regular reports on customer needs, issues, market trends, competitor activities, and potential threats or new opportunities.
• Stay informed about the competition by tracking market data on pricing, products, and lead times.
• Address customer complaints by investigating and resolving issues efficiently.
• Support other departments to help meet overall company goals and objectives.

Requirements:

• Min 3 years of key account management experience in Oil & Gas Industry
• Min Diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Randstad Sourceright is a global leader in innovative HR solutions, blending cutting-edge technology with dedicated human expertise. We are seeking a highly motivated and experienced Regional Account Manager to join our dynamic team in Singapore.

About the Role:

As a Regional Account Manager, you will play a pivotal role in delivering exceptional Recruitment Process Outsourcing (RPO) services to one of our key clients, a global leader in the HVAC industry. You will be responsible for overseeing the end-to-end recruitment process across multiple locations in the APAC region, including Singapore, Malaysia, New Zealand, Japan, and Australia.

Responsibilities:

• Build and maintain strong relationships with client stakeholders, ensuring their recruitment needs are met with tailored solutions.
• Lead and manage a high-performing team of Talent Advisors, Sourcers, and Administrators across multiple locations.
• Drive continuous improvement in service delivery, exceeding client expectations and achieving SLAs.
• Monitor and analyze key performance indicators to identify areas for optimization and growth.
• Collaborate with internal stakeholders to develop and implement strategic initiatives that enhance the RPO program.
• Stay abreast of industry trends and best practices in talent acquisition.

Requirements:

• At least 5 years of experience in an operations, delivery, or account management role within a reputable staffing agency or Recruitment Process Outsourcing (RPO) provider.
• Strong understanding of the recruitment lifecycle and experience in managing high-volume recruitment projects.
• Proven ability to lead and motivate teams, fostering a collaborative and results-oriented culture.
• Excellent communication, interpersonal, and negotiation skills.

Benefits:

• Competitive compensation package and performance-based incentives.
• Opportunity to work with a global leader in HR solutions.
• Collaborative and supportive work environment.
• Exposure to cutting-edge technologies and data innovations.
• Career development opportunities within a growing organization.

Randstad Sourceright is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Your responsibilities would include:

· Manage a portfolio of accounts, ensuring high level of client satisfaction

· Develop new business proposals and be involved in pitching and growing clientele

· Actively seek out networking and new business opportunities

· Plan and execute communications strategies - PR, social media marketing, owned and earned content

· Cultivate strong relationships with, and build a network of key media, spokespeople and influencers

· Act as point of contact for client on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress

· Develop and sustain a deep understanding of the client's business, industry, and trends

· Manage and mentor junior team members

· Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production

· Planning, editing, and writing content for a variety of external and internal communications channels

· Immersing yourself in all things media – from the latest movers to monitoring the daily news agenda, and more.

We want YOU if you are:

· Strong PR/ integrated communications background

· Have 4-6 years of experience in the PR agency space

· Proven track record of effective management of several accounts

· Excellent attention to detail, with a process driven approach

· Strong media relations

· Strong organisation and time management skills, with the ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines

· Solid written and verbal communication skills

· Proven track record of new business

· Able to effectively manage a team

We are JUO Studios: a creative shop that specialises in post-production, social media management and

IP development and we're expanding our team.

Responsibilities:

• Have a solid understanding of media industry specifically digital media & marketing
• Able to build and maintain strong relationships with clients.
• Serve as the primary contact point for key clients.
• Provide strategic advices and solutions based on client needs
• Identify opportunities to upsell or cross-sell services to existing clients.
• Prepare and present proposals, negotiate contracts, and close sales.
• Supervise the implementation of client projects to guarantee quality and on-time delivery.
• Work with producers & internal teams to fulfill client requirements.
• Give clients regular status updates and reports on the state of the project, performance indicators, and ROI.
• Engage in prospecting and business development activities to attract new clients.
• Represent the company at industry events and conferences.
• Ensure that projects are delivered within budget.
• Assist in financial forecasting and budgeting processes.

Requirements:

• Diploma / BA/BS in related field
• Minimum 1 year of working experience
• Excellent communication and interpersonal skills
• Strong negotiation and sales skills
• Project management skills, including the ability to manage multiple projects simultaneously
• Analytical skills to assess data and make informed decisions
• Proficient in the Google ecosystem (Google Docs, Sheets, Slides etc)

DCD>Academy, a business division of DataCenterDynamics, delivers a diverse portfolio of data center learning and development and certifications to corporate and individual clients globally. Our solutions include the most important trends and technologies relevant in the industry today and are available in a variety of modes that include e-learning, virtual and classroom formats.

Role: Senior Account Manager
This position is a great opportunity for sales professionals that are looking to progress their careers within a progressive industry leading Learning & Development business.

As a seasoned sales professional, you will be responsible for delivering new clients for the business & responding to inbound marketing qualified leads. In 2023, 5000+ MQLs have been delivered to the sales team.

At DCD>Academy, we have a wide range of clients across multiple data center segments and different geographies. You will be responsible for securing new accounts and growing our market penetration.

Responsibilities:

• ​​Ensure all leads and contacts are followed up in a timely and professional manner.
• Self-sourcing pipeline by prospecting new clients.
• Create a sales plan in order to win-back clients and secure new business across APAC.
• Write great proposals, using the available DCD sales resources and the information gathered through client research and interaction.
• Carry out effective research and preparation for your calls and meetings – use the knowledge of our industry experts within DCD when required.
• Log accurately all activities on Salesforce.
• Meet your sales targets and work in line with the KPI’s.
• Support and work in collaboration with the Account Managers, Customer Success, Marketing and Operations teams.
• Develop your data center industry knowledge and build your professional network (in particular using Sales Navigator and Cognism). Attend industry meetups and related events when required.

Skills, Experience and Personal Attributes:

• A hunter mentality and approach to sales.
• A minimum of 5 years sales experience.
• An educative, insight-based sales process in handling business briefs, responding with considered and creative solutions. Proficiency in SPIN or MEDDIC Selling would be preferable.
• High standard of interpersonal skills, professional confidence and tenacity.
• Proven track record in consistently high call rates.
• Good organisational and time management skills: essential to handle a large number of leads.
• Strong sense of customer service and client management.
• Excellent communication skills; ability to communicate technical information to all audiences.
• Demonstrable proficiency in proposal writing.
• Proficient with Google Suite and CRM databases (ideally Salesforce).
• Ability to travel to designated events when required.
• University educated or equivalent.

What The Role Can Do For You…

• Develop your career at a leading Media, Events & L&D business.
• Work with the leading IT, Data Center and Tech brands.
• Help to develop new business experience.
• Develop your sales negotiation and presentation skills.
• Work with a truly international client base.
• Dedicated industry training to understand the market dynamics, trends, and the technology behind the data center sector.
• Aggressive commission scheme.

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, to identify and secure new potential clients/markets.

Principal Accountabilities:

· Act as key point of contact between clients and Hawksford’s colleagues to handle full suite of incorporation & business support services for clients

· Build and maintain excellent client relationship via regular communication

· Identify opportunities to generate further revenue/business with all clients under management

· Ensure that clients' assignments and requests are completed in a timely manner

· Provide guidance to junior team members.

· Participate in business development activities, including delivering presentations, attending events, business trips, etc.

· Ad-hoc projects on client management and business development

Required Skills & Experience

· Degree Holder in Business Administration, Economics, Finance or related studies

· Hands-on experience in accounting, audit and taxation advisory for Singapore business entity

· Proficiency in written/spoken Mandarin at business level required for working with Mandarin speaking clients.

· Proven track-record in client servicing/management, ideally in the corporate services industry

· Interpersonal and networking experience/skills for building and developing relationships with clients and prospects

· Good knowledge in MS Word, Excel and Power Point

Attitude Required

· Well-mannered and with excellent interpersonal skills

· Able to work well under pressure

· Can-do attitude with good time management skills

· Able to work well both independently and in teams

We are representing our client in the FMCG industry to hire for a Key Account Executive/Manager.

Responsibilities:

• Develop and execute sales strategies and account plans.
• Lead a team to achieve business targets and KPIs.
• Formulate Joint Business Plans (JBP) based on account insights.
• Manage budgets and maximize ROI through strategic planning.
• Collaborate with marketing to boost product visibility and promotions.
• Achieve annual sales and profit goals while managing A&P expenses.
• Adapt strategies to meet market and consumer trends.
• Build strong client relationships and lead commercial negotiations.

Requirements:

• Diploma in Business, Marketing, or related fields.
• 3+ years of experience in the FMCG sector.
• Strong attention to detail, research, and data analysis skills.
• Excellent negotiation, communication, and presentation abilities.

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

We are a global MNC specialized in Semiconductor Test and Measurement. We are looking for an experienced Sales Account Manager to support clients and manage sales activities

Roles

To serve as a liaison between clients and company to provide integrated semiconductor test solution enabling lab to fab test

Responsibilities

• Develop positive relationships with customers
• Generate new businesses from existing account expansion and new account penetration
• Act as the point of contact and overseeing the sales process
• Monitor sales metrics and suggest actions to improve sales performance
• Make sales visits, gain insight and identify opportunities for growth
• Negotiate pricing details with customer to meet their needs and maximising company revenue
• Report on the status of accounts and transaction to management
• Work with various functional team to address issues as a team
• Monitoring and providing relevant information on market, competitor and account activities

Requirements

• At least Diploma in Engineering or related fields
• Resourceful, result-oriented and committed to work.
• Strong Team player with creative and approachable personality
• Understanding of the sales process and dynamics.
• Team player with excellent communication and presentation skills
• Preferably with 2 years of relevant experience in sales and account management

Interested applicants please send in your CV. Only shortlisted candidate will be contacted.

Responsibilities:

Develop and maintain strong relationships with key clients to ensure long-term success.

Understand client needs and provide tailored solutions to meet their objectives.

Act as the main point of contact between the company and key accounts.

Coordinate with internal teams to ensure timely and successful delivery of products and services.

Resolve any issues or complaints to maintain client trust.

Identify new sales opportunities within existing accounts to drive growth.

Prepare regular reports on account status and progress12.

Requirements:

Proven experience as a Key Account Manager or in a similar role.

Strong communication and interpersonal skills.

Ability to build and maintain relationships with clients at all levels.

Excellent organizational and problem-solving skills.

Experience in sales and providing customer-focused solutions.

A degree in business administration, sales, or a related field12.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHO WE’RE LOOKING FOR

You are a dynamic strategic thinker with a strong drive for results and fostering client relationships. You are an innovative problem-solver, excel at managing multiple projects, and have a deep understanding of the latest digital marketing trends and technologies. Your flair for content creation sets you apart, and you instinctively know what captures attention on social media. You enjoy working alongside brands and organisations, and being part of shaping impactful marketing outcomes. If this sounds like you, write to us and share why you think you fit the job.

WHAT YOU WILL BE DOING

1. Communicate effectively and build strong relationships with clients.

2. Lead the team in managing ongoing social media, digital, and creative projects, ensuring high-quality and timely deliverables.

3. Proactively generate new ideas and opportunities to drive client success.

4. Strategise, plan, and develop end-to-end content in collaboration with the team.

5. Provide guidance to the team on digital and social content, as well as media buying (knowledge of media buying is a plus).

6. Manage community interactions by responding to customer inquiries and appropriately escalating issues on clients’ social media pages.

7. Manage monthly reports to extract actionable insights.

8. Share the latest trends and best practices of social media developments and tools.

9. Identify new business opportunities to contribute to the growth and profitability of the department.

10. Prepare new business proposals.

11. Other administrative duties

QUALIFICATIONS AND BACKGROUND REQUIRED

· Bachelor’s degree in Marketing, Communications, Business, or a related field

· Min. 5 years of experience in digital or social media marketing industry

· Good command of English and ability to copywrite

· Attention to detail - proofreading, editing and quality control of content from others

· Ability to create social media content and perform basic design editing using software such as Canva and Capcut

· Ability to analyse data and derive actionable insights for improved performance

· Proficient in using social media platforms and business suite – Facebook, Instagram, Threads, TikTok, X, Meta business, etc.

· Proficiency with Microsoft Suite: Excel, Word, Powerpoint

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

§ Great with project management and client management

§ Passion for social media and a creative mindset

§ Good analytics and data skills

§ Strong communication and interpersonal skills

§ Multitasking is a norm and able to work well under stress

§ Able to work independently and in a team

§ Meticulous and a real eye for detail

§ Responsible, diligent and reliable

§ Excellent time management and organisational skills to ensure deadlines are met

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to i[email protected]

• Team Leader/Manager Responsibilities
• Internal Growth Opportunities

About Our Client

Headquartered in India, my client is a global logistics company specialising in Less-than-Container Load (LCL) and Full-Container Load (FCL) shipping services. With a strong presence in over 160 countries, it provides comprehensive multi-modal transport solutions, connecting businesses across various industries through its extensive global network.

Job Description

• Strategic Account Management: Oversee and nurture relationships with key clients, ensuring high service levels and customer satisfaction, while identifying opportunities for up-selling and cross-selling LCL services to achieve growth targets.
• New Business Development (40% Hunting): Actively prospect and acquire new customers by leveraging market knowledge and networking, ensuring a steady pipeline of business opportunities to expand the customer base.
• Team Leadership and Collaboration: Manage and mentor a team of 7 members, setting clear performance goals, providing guidance, and coordinating efforts to achieve both individual and collective sales targets for the LCL shipping service unit.

The Successful Applicant

• About 5 years of Sales/Key Account Management experience in the Logistics and Shipping industry, with a focus on LCL Shipping Services
• Experience in managing a team, comprising of Commercial members covering both Indoor and Outdoor sales
• Established industry network with strong connections with outdoor sales teams, shipping lines, and forwarding companies to leverage relationships for business growth.
• Ability to meet or exceed sales volume targets, with a focus on driving incentives and achieving profitability goals.

What's on Offer

This is an opportunity for you to manage and lead a team of rising commercial members in the Shipping & Logistics industry, with a core focus on LCL services and solutions in the market.

Contact

Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref

JN-102024-6551707

Phone number

+65 6416 9812

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C