Total 605 account officer job vacancies in d12 balestier serangoon toa payoh

Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

· Provide excellent customer service to walk-in and call-in customers

· Develop good rapport with customers and build brand loyalty

· Music courses recommendation, enrollment and fee collection

· Responsible in daily running of the School with management of general administrative duties

· Sales of books/music instruments and inventory management

· Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Job Requirements

· Possess at least a Diploma or Bachelor Degree

· Proficiency in MS Office including MS Excel

· Self-driven and resourceful

· Customer-oriented with good interpersonal and communication skills

· Able to work at “retail hours” including both weekends

Those with relevant experience will be considered for Senior position.

Work Locations :

· Punggol

· Marine Parade

Scope:

The Senior Account Executive is responsible for the coordination of advertising campaigns and communicating clearly to all who are involved. This includes managing administrative and campaign work and ensuring that advertising projects are completed on time and on budget.

Responsibilities:

• Meet and liaise with clients to discuss and identify their advertising requirements
• Work with team to devise an advertising campaign that meets the client's brief and budget
• Present, alongside team (particularly the account manager), the campaign ideas and budget to the client
• Work with the account manager to brief media, creative and research staff, and assist with the formulation of marketing strategies
• Liaise with, and act as the link between, the client and team by maintaining regular contact with both, ensuring that communication flows effectively
• Negotiate with clients and team about the details of campaigns
• Present creative work to clients for approval or modification
• Handle budgets, manage campaign costs and invoice clients
• Write client reports
• Monitor the effectiveness of campaigns
• Undertake administration tasks
• Arrange and attend meetings
• Make 'pitches', along with team, to try to win new business for the agency

Required Skills & Preferred Qualifications:

• At least 2 years’ experience in agency
• An independent and tenacious worker
• Meticulous and able to think of solutions to problems
• Possess excellent communication and interpersonal skills.
• Good client management and presentation skills
• Knowledge of multimedia and current technologies
• Excellent at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

Job Description & Requirements

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.)
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement, audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when required

This role will support the team leader to manage retainer and brand campaigns, including day-to-day client liaison, taking client brief, strategic planning, and management of the team to deliver ongoing work. Experience working on social and digital campaigns for clients in leading integrated communications agency. A good understanding on PR agency and has good relationship with media relations preferred.

Responsibilities:

Account & Project Management (40%)

• Initiate and join client meeting cross agencies partners/cross functions
• Craft formal and persuasive emails to clients and be a reliable client contact point
• Brief and collaborate with internal supporting teams to write proposal, client presentation and execution
• Oversee the quality of junior team members’ deliverables
• Meet client's deadlines and their expectations on deliverables
• Manage budget, quotation, and finance process
• Lead team to finish project report, highlighting insightful learnings

Media/Influencer Relation (30%)

• Own solid media & social media resources and relations with fashion, lifestyle and consumer
• Capable of pitching media/influencer editorial features and earn coverage
• Identify celebrities and influencers to build and maintain good relations with brand
• Media management and ability to QC media contents (including video and image)

Content Development (10%)

• Draft press release, speeches, rundown, briefing books, media & KOL brief, video footage, etc.
• Review juniors' deliverables

Research & Planning (10%)

• Develop presentations and proposals with industry know-how
• Interpret data into follow up actions

New Business Support (10%)

• Support line manager to develop new business in terms of client daily communication, pitch proposal development

Requirements:

• Deg in PR, Communications etc
• At least 4-5 years of experience in Integrated comms agency background, servicing Lifestyle, Fashion, Consumer verticals
• Possess strong presentation skills
• An efficient logical thinker who can prioritize his/her work according to client needs
• A team player and good communicator

Hybrid WFH arrangements

Duties and Responsibilities

• Involved in the direct sales process by managing new and existing accounts
• Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)
• Drive sales revenue growth through new project identification, creation and cross-sell opportunities.
• Forecast and report activity accurately in line with the sales target allocation
• Identify major projects within the accounts and running activities to build a strong client relationship
• Serves as a key point of contact between the client and the organization
• Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs
• Craft high-level relationships within assigned accounts to win incremental product and services business
• Responsible for preparation and submission of bids documents and proposals
• Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

• Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector to achieve revenue/sales targets
• Validated track record of over-achievement
• Able to build and execute on an account plan with a security approach
• Adept at communicating with a largely technical audience
• Able to conduct product demonstrations
• Experience in applying solution-selling methodologies to improve corporate revenue growth
• Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

• Good all round knowledge of Security Market in commercial sector
• Direct touch sales combined with experience working in a matrixed organisation
• Good interpersonal, communication and presentation skills
• Self starter
• High level of attention to detail
• Relevant security diploma, certifications or security vendor certifications is preferred

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities
• 5 days work week (no fixed off day)
• working hours: 10 am to 7 pm

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Central Control Officer

Salary: $1800 - $2000

Job Description

• Attend and respond efficiently to calling customers regarding their carpark enquiries/ feedback/ complaints.
• Obtain and evaluate all relevant information to handle car park cases either operationally or technically.
• Checking and monitoring of CCTV’s for discrepancies, system issues, or occurrences.
• Document all call information according to standard operating procedures.
• Perform investigations and process refunds for customers
• Assist the team on ad-hoc duties and administrative tasks related to Control Centre.

Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level.
• Basic computer skills
• Able to work rotating shifts, Sundays / Public Holiday

Job Summary:

• Industry: Construction
• Location: Neil Road
• Employment type: Permanent, full-time

Job Responsibilities:

• Ensure strict adherence to statutory acts, regulations, company safety protocols, and codes of practice among all personnel.
• Conduct thorough reviews of the safety management system, providing recommendations for enhancements.
• Oversee the maintenance and monitoring of a secure and healthy work environment.
• Manage on-site safety audits effectively.

Job Requirements:

• Possess more than 2 years of experience as ECMO
• Hold MOM registration as a WSH Officer and Earth Control Measures Officer
• Hold a degree or diploma in Engineering or Workplace Safety and health disciplines, along with a Specialist Diploma in WSH.
• Familiarity with OHSAS 18001 and ISO 14001 is advantageous

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

• Managing project hotline & attend to customers' calls.
• Handling and resolving conflicts, feedback, complaints pertaining to the project and any other ad-hoc duties as directed.
• Experienced in the field of public relations and possess appropriate qualifications likewise.
• Effective in both spoken and written in English.
• Ensure that matters relating to public relations efforts, complaints and feedback are promptly attended to, and every case is properly concluded and closed, and all details of the cases documented.
• Provide admin support to the project team and department to ensure the smooth running of the department operations.
• Attend project meetings in relation to PRO duties.
• Develop and maintain administrative document control processes for the efficient management.
• Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department.
• Perform data-entry, recording, printing and filing duties.
• Undertake any ad-hoc admin projects/duties as required.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHAT YOU WILL BE DOING

1. Assist our account teams in ongoing PR, social media and digital projects.
2. Research for media materials, social media outreach or new business proposals.
3. Monitor, collate and analyse media coverage.
4. Manage monthly reports to derive insights.
5. Other administrative duties.

QUALIFICATIONS AND BACKGROUND REQUIRED

A diploma in any subject is acceptable, although English, journalism, media studies or mass communications are preferred. In-house or Agency experience in corporate communications or public relations will be advantageous.

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

• Strong communication and interpersonal skills.
• Multitasking is a norm and able to work well under stress.
• Able to work independently and in a team.
• Meticulous and a real eye for detail.
• Knack for learning fast and hunger for knowledge.
• Responsible and diligent.
• Excellent time management and organisational skills to ensure deadlines are met.

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to [email protected]

Assist F&B Managers/Supevisors to manage restaurants and coffeehouse:

• Greet and welcome members and their family to the F&B Outlets.
• Recommend food menu and drinks
• Key orders into POS system and/or guide members to key in food orders
• Assist to replenish and order supplies
• Prepare duty roster and liaise with permanent and part-timer staff
• Coordinate with F&B team to provide excellent services

Position Objective:

The Chief Marketing Officer for StorHub will be responsible for overseeing the planning, development and execution of our marketing and advertising initiatives. This role plays a vital role as StorHub's growth driver and has important responsibilities ranging from creative influence to business strategy. Along with building our marketing capability into global best practice as a catalyst for innovation, StorHub’s CMO will also be a compelling storyteller for our brand. This individual needs to be an emotionally intelligent leader with the ability to build, develop and scale a world class marketing team.

Reports To: Group Chief Operating Officer.

Responsibilities:

• Setting the goals and objectives for the marketing department of the company
• Planning and execution of the marketing strategy of the company
• Determining the KPIs and the OKRs of the marketing department
• Plan the annual and quarterly marketing budget the of the company and ensure optimal usage of the budget
• Leading market research to conduct regular research on key metrics and find insights to increase customer outreach
• Work closely with sales and customer success teams to maximise customer acquisition
• Align the marketing plans of the company across the region with other internal teams
• Periodic data collection and analysis in order to make various decisions and evaluation of past plans
• Upgrading technology as and when required
• Design, plan and implement marketing campaigns
• Build strong relationships with strategic partners
• Build the company’s PR and choose the optimal modes of communication
• Identification of trends and insights for the digital marketing campaigns and optimal spending on the insights
• Build and develop the marketing team

Key Requirements:

• A Bachelor’s degree in marketing, digital technologies, technology or other related fields
• A masters in degree in marketing or management would be a plus
• 10+ years of experience as a marketing professional including as a CMO or senior marketing personnel with excellent marketing campaign results
• Hands on experience in developing and implementing digital and non digital marketing strategies
• Leadership skills in a constantly evolving environment
• Past experience operating SEO, CRM software, Google Analytics, etc. and understanding other marketing techniques
• Detail oriented work style with good time management and organizational skills
• Knowledge of various analytics platforms

Other Skills Requirements:

• Excellent written and verbal communication skills as well as organizational skills
• Strong interpersonal, negotiation and persuasion skills
• Ability to motivate the marketing team and ensure constant growth
• Ability to work efficiently maintaining high quality and accuracy
• Goal oriented and customer oriented
• Multi-project management skills, adhering to timelines and performing under pressure to achieve the targets
• Ability to pay attention to detail along with a creative mind
• Understanding of the inter-relationship of different business disciplines
• Excellent leadership skills
• Ability to experiment different strategies and think out of the box
• Success working with technical product teams and digital marketing technologies
• Experience in past jobs to optimize landing pages and user funnels
• A/B and multivariate experiments knowledge
• Hands on experience of website analytics tools (Google Analytics, WebTrends, etc.) and advertisement serving tools (DART, Atlas, etc)
• Ability to understand and cater to the needs of customers and build market awarenesxs for the company
• Excellent time management and planning skills to ensure meeting deadlines

Job Responsibilities:

(To deal with 2B end user)

• To develop business opportunities, pipeline leading to sales closure and to achieve monthly sales target set
• To identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program
• To meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings
• To provide value propositions, prepare quotations thus leading to the conclusion of sales
• Continuous engagement of existing customers

Job Requirements:

• Self-motivated and competitive
• Strong communication skills and able to engage with people at all levels
• Able to work independently and also a strong collaborative team player

Associate Account Director

Tribal Worldwide is a full-service interactive agency that focuses on across the board front-end digital solutions from web to mobile and beyond. Tribal Worldwide is committed towards creating digital solutions through original digital marketing programmes which generate compelling experience for the end-user. First founded in 2001 as a division of DDB Group Singapore, Tribal Worldwide is one of the 35 Tribal Worldwide’s offices spanning 21 countries.

Responsibilities:

The Associate Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

Job Responsibilities:

• Manage Telco accounts (Singtel, M1, Starhub, MyRepublic etc)
• Develop and maintain good relationships with the Telco partners and new partnership development
• To achieve sales revenue growth by effectively planning and execution
• Evaluate and recommend relevant products to Telco
• Engage in production planning and delivery schedule co-ordination
• Liaise and cooperate with the marketing team for necessary in-store marketing materials and promotions
• Monitor and identify potential tender opportunities
• Perform any other ad-hoc duties as assigned

Job Requirements:

• Min 1-year related experience in Sales Telecommunication/IT/Technical industry is preferred
• Relevant working experience with Telco companies
• Good oral and written communication skills
• Able to speak English and Mandarin (to liaise with Chinese-speaking associates)

Overall Responsibilities:

You are responsible for the administrative matters in the Merchandising Department including liaising with internal and external partners.

Job Responsibilities:

• Support English Book Categories
• Issuing of Purchase Orders and transfers
• Promotion Setting
• Operations Coordination
• Admin duties and paperwork
• Compilation, sending of daily memo and bestsellers listing
• Support in all Popular events
• Any other tasks assigned by Merchandising Manager

Requirements:

• Diploma in any discipline with 2 years of retail or merchandising experience.
• Knowledge in SAP will be an advantage.
• Good time management and organizational skills.

Responsibilities:

• Ensures delivery of key Service Level Agreement (SLA) with customers in a fast-growing sector, including managing operations in accordance with the DSC demands
• Reviews monthly internal quality performance with internal stakeholders and suggest solutions to drive operational excellence
• Frequently reviews, aligns, and keeps immediate Superior updated with information on quality related matters and Standard Operating Procedures (SOP)
• Undertakes the responsibilities on updating of SOP and Work Instructions (WI)
• Takes the lead to draft and apply Problem Solving Approach with the relevant stakeholders, such as Operations Leaders and Operational Staff, for any customer’s feedback and related matters
• Undertake the responsibility to streamline billing procedures to ensure timely and accurate submission of department’s invoices for billing
• Coordinates the review and improvement of business and quality processes by adding value to DHL services
• Maintains a high-performance service culture within the functional team.
• Coordinates, plans, organizes, and directs in an efficient and effective manner to the relevant stakeholders

Requirements:

• GCE "N"/"O"/"A" Levels, NITEC/Diploma in Logistics / Supply Chain Management or equivalent
• 1 to 2 years of relevant experience
• Good business writing and interpersonal skills
• Computer literate in MS Office Suite

Work Arrangement

• Work Hours: Wednesday - Saturday, shift work available and to be discussed

• Work Hours: Sunday, full shift required (8.30am - 6.30pm)

• Location: Oasis Terraces

• Commitment: 3 months and above

• Hourly Rate: $12 - $15 / hr

Job Description

• Handle all walk-ins, phone and online enquiries in a professional and customer-oriented manner

• Handle registration, student movements (transfers / withdrawals) and payment collection in accordance with the centre's SOPs

• Actively promote and upsell programmes to both prospective and existing customers

• Attend to customers' needs and enquiries in a prompt and service-oriented manner

• Maintain an updated record of customer interactions, including inquiries, feedback and complaints

• Escalate unresolved customers' feedbacks and grievances promptly to the Centre Manager or Management

• Provide support and assistance to teachers and students whenever required

• Maintain a strong communication link between teachers and parents to ensure a seamless client experience

• Assist in other adhoc duties as assigned

Job Requirements

• Strong proficiency in spoken and written English

• Possess emotional maturity and passion for customer service

• Good team player with ability to work with minimal supervision

• Able to work shift hours and at least one weekend (Sundays full shift)

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Account Servicing (50%)

• Respond to enquiries, provide quotations / proposals
• Follow up on converting and extending quotations
• Keeping contact health for VIPs in green (+5 contacts monthly)
• Consolidate Qualitative Feedback on Strength and improvement areas for each relationship
• Regularly reach out to all contacts in Account to keep mindshare
• Effectively increase revenue from existing clients
• Establish long-term support contracts
• Leverage existing contacts to identify new Leads in the account
• Company introduction to new Leads

50% Project & Product Management

• Determine & document project scope with Customers
• Manage Customer Interaction and Change Management
• Follow up on Customer / Student Feedback
• Identify and contract required partners for service delivery
• Manage projects/events at location
• Develop, Customize and/or Improve marketing material for platforms and services
• Identify Partner for strategic / scalable growth
• Consolidate Qualitative Feedback on Strength and improvement areas for each project
• Follow up with product development team on product improvements

Your Potential Profile

1. Bachelor Degree or above in Marketing/ Business Management, or a related field
2. 3-5 years of experience in corporate sales (B2B), sales support, and knowledge of end-to-end sales cycle
3. Great communication skills, Fluent English required (speaking) to communicate with regional clients
4. Ability to identify and address the specific needs of each individual customer
5. Highly motivated & Independent Individual with an eye for detail & analytical skills
6. Prior experience with preparing complex quotations & contracts
7. Result- orientation; high focus on driving (business) results and KPIs

Please find some basic information about our world-class Career Development Program:

• Globibo Career Path:http://www.slideshare.net/globibo/globibo-career-path
• Globibo Career Development:http://www.slideshare.net/globibo/career-at-globibo-overview
• More Career information under:https://www.globibo.com/career.php

Responsibilities

We’re looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Group Accountant.

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Prepare monthly financial and management reports for subsidiaries;
• Consolidate accounts and ensure compliance with accounting standards;
• Assist in group consolidation reports;
• Support audit and tax queries;
• Liaise with banks on banking transactions;
• Manage timely closing process and reconciliations, including for intercompany transactions;
• Support the operational teams in maintaining strong vendor relationships.
• Any other duties/tasks as assigned
• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns for our clients
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Account Executive Requirements:

· Bachelor’s degree in business, marketing, or related field.

· Additional education or experience may be preferred.

· Some fields may require additional certifications or licenses.

· Comprehensive and current knowledge of company offerings and industry trends.

· The drive and energy to manage multiple accounts while looking for new opportunities.

· Excellent verbal and written communication skills.

· Strong time management skills.

· Computer skills, especially MS Office and CRM software.

. Must be hands-on, able to be multi-tasking, work independently and meets tight timelines

Responsibilities:

• To provide supervision services to ensure the Contractor comply with the Company requirements.
• To review the Contractor’s site drawings, work process and work documentations for discrepancies; missing details; workplace safety lapse
• Inspection/Supervision & Testing of the Works
• Monitoring the Builder’s Site Management
• To conduct progress inspections to ensure work carried out complies with quality standards, requirements and specifications.
• To ensure the contractors maintain work site safety, cleanliness and tidiness of the site.
• To participate in client/consultant meetings.
• Liaise and coordinate with client/consultants/contractors to resolve technical and/or interfacing issues.
• Any other duties related to the project assigned.

Requirements:

• Registered as Resident Technical Officer accredited by IES/ACES

Job Summary:

• Industry: Construction
• Location: Neil Road
• Employment type: Permanent, full-time

Job Responsibilities:

• Ensure strict adherence to statutory acts, regulations, company safety protocols, and codes of practice among all personnel.
• Conduct thorough reviews of the safety management system, providing recommendations for enhancements.
• Oversee the maintenance and monitoring of a secure and healthy work environment.
• Manage on-site safety audits effectively.

Job Requirements:

• Hold a degree or diploma in Engineering or Workplace Safety and health disciplines, along with a Specialist Diploma in WSH.
• Familiarity with OHSAS 18001 and ISO 14001 is advantageous.
• Hold MOM registration as a WSH Officer and Earth Control Measures Officer (those without ECMO registration will not be entertained)

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834