The successful incumbent will be part of a group of individuals who will assist and support the wider Risk & Compliance framework within the Asia cluster, actively ensuring timely compliance with external and internal regulations to actively control and manage operational, regulatory, and reputational risks.

Part of your scope will include:

• Project Lead for a robust but proportionate structured Ongoing Client Screening Programme
• Project Lead for a KYC Remediation Programme for client serviced entities in Singapore and Hong Kong

Additionally, you will be required to collaborate and provide assistance and support for the
implementation of projects undertaken by the Risk & Compliance Team. This includes providing timely reports on projects to ensure necessary stakeholders are kept informed, actively participating in alignments with the Risk & Compliance initiatives and acting as POC for assigned projects.

You are expected to support on all aspects of regulatory and compliance requirements, stay informed of regulatory developments on the prevention of Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT), assessing potential impact on the Company’s existing policies and procedures and implementing changes and enhancements to the Company’s internal control environment and risk framework to ensure compliance with regulatory and group standards.

In carrying out your role, you may be required to get involved in the following:

• Developing and executing a robust but proportionate structured Compliance Monitoring Programme
• Promoting and supporting an effective Compliance culture, through:

1. Identifying, monitoring and reporting regulatory risk within the business. To facilitate this all
2. regulation and guidance that is applicable to the entity must be recognised and documented.
3. Changes in regulation must also be identified and analysed in a timely manner;
4. Ensuring that applicable Compliance policies and procedures are kept up to date for changes in regulations and in regulatory expectations and that management and staff are kept apprised of such changes;
5. Keeping in close contact with the business and senior management, in order to be able to identify and advise on any compliance issues in a proactive and timely manner, ideally at the “embryonic phase” of business development;
6. Providing regulatory advice and guidance to the First Line (both client-specific and in respect of broader business initiatives) to ensure that regulatory compliance is maintained;
7. Assisting the operational areas to identify and embed key compliance related controls, including policies and procedures. Providing guidance on the proper application and interpretation of laws, regulations and policies applicable;
8. Reporting to the Board, GRC and other relevant stakeholders on a periodic basis and advising them of key regulatory risks emerging within the business in a formal context through the
9. production of Management Information ("MI"), KRIs or other standard reports;
10. Escalating, managing and reporting significant legislative breaches in an independent and
11. appropriate manner; and
12. Running training sessions on compliance-related matters to improve compliance awareness amongst First Line staff; and
13. Participating, as agreed, in Group and Local governance and oversight forums – e.g.
14. Acceptance, Continuation and Exit Committee (ACE), Country Risk & Compliance Committee (CRACC) etc.

Position: Senior Security Officer

Location: Tampines - Condo

Working Hours: Day Shift 8am - 8pm

Salary: In accordance to PWM

Job Description:

1. Monitor Premises: Conduct regular patrols to detect and deter unauthorized access. Keep a watchful eye on surveillance cameras to identify potential security threats.
2. Control Access: Verify the identity of individuals entering the premises. Enforce access control procedures and maintain a secure environment.
3. Respond to Incidents: Act promptly to alarms and security breaches. Report incidents and cooperate with law enforcement when necessary.
4. Maintain Records: Keep accurate logs of daily activities and incidents. Complete reports detailing security-related incidents.
5. Customer Service: Provide assistance and directions to employees and visitors. Ensure a friendly and professional demeanor while enforcing security protocols.

• Position : Technical Officer
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4700 gross ($4000 Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Zone IT Solutions, a leading provider of resourcing services in the Information Technology and Services industry, is seeking a passionate and dedicated Account Manager (Recruitment Services) to join our team. As an Account Manager, you will play a fundamental role in driving business growth by providing exceptional recruitment services to our clients.

Responsibilities

• Build and maintain strong relationships with clients in order to understand their recruitment needs and effectively fulfill their requirements.
• Source, screen, and select candidates through various channels to build a pool of qualified candidates for current and future job openings.
• Conduct thorough interviews and assessments of candidates to determine their suitability for specific roles.
• Coordinate with clients and candidates to schedule interviews, negotiate offers, and facilitate the hiring process.
• Provide regular updates and reports to clients regarding the status of recruitment efforts.
• Stay updated on market trends, industry developments, and emerging technologies to effectively advise clients on recruitment strategies.
• Collaborate with internal teams, such as recruitment consultants and account executives, to ensure a seamless and efficient recruitment process.

• Experience in account management or recruitment within the Information Technology and Services industry.
• Proven track record of success in meeting and exceeding recruitment targets and KPIs.
• Strong understanding of recruitment best practices, sourcing strategies, and candidate assessment methodologies.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and candidates.
• Exceptional organizational and time management skills to effectively prioritize and manage multiple recruitment projects.
• Familiarity with applicant tracking systems (ATS) and other recruitment software.
• A self-motivated and result-oriented mindset with the ability to thrive in a fast-paced and dynamic environment.

Zone IT Solutions is an Australia-based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us.

Also, follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Position: Patient Service Executive or Officer
• Location: Islandwide
• Working Hours: Monday to Friday | 9am to 6pm
• Salary (commensurate with experience): Up to $4,200 + Bonus + 14 Days Annual Leave + Medical Benefits
• Duration: Permanent
• Industry:Healthcare
• Career Advancement: YES

Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Mpnimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare setting and able to perform Phlebotomy would be an advantage
• Enrolled nurses may be considered.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

· Position: Junior Indoor Sales Officer

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $3,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Follow up on behalf of MD for new customers enquiries & follow through on order confirmation

· Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD

· Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments

· Generate sales report & quotations

· Co-ordinate and handle admin for specific export shipments

· Any other ad-hoc task as assigned by the MD

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Ability to manage multiple tasks simultaneously

· Minimum Diploma, Food Science or related

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Admin Officer

· Location: Ang Mo Kio

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $2,800 + Performance Bonus + 21 Days Annual Leave

· Duration: Permanent

· Industry: Security & Communication Solutions

Main Responsibilities:

· Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc

· Manage facilities and general office needs for the office

· Welcome visitors and assist them in connecting with their hosts

· Maintains the live event production calendar

· Schedules appointments and arranges all travel for company staff

· Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies)

· Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Business Administration / Management or equivalent

· Minimum 2 years of experience in administrative tasks

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Account Manager

· Location: Jalan Bukit Merah

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $4,800 + ATTRACTIVE Commission + Allowances + Performance Bonus

· Duration: Permanent

· Industry: IT Solutions

Main Responsibilities:

· Prospect, identify and establish new customers

· Plan and execute sales strategies to achieve the sales quota.

· Work with cross-functional teams involving Pre-Sales, Marketing, and Consultants to develop integrated IT solutions for both existing and new clients

· Effectively manage and drive the sales cycle from prospection through to successful closure

· Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community

· Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment

· Ability to build rapport and collaborate with others within the company and externally

· Any other tasks assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma/Degree in IT/Engineer or Business Administration

· Preferably 1 to 2 years experience in IT sales

· Can work in a fast-paced environment

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Executive / Senior Executive (Clinical Research Officer) for the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for Executive / Senior Executive (Clinical Research Officer) who is self-motivated, proactive in problem solving and a strong team player. The candidate will be part of the Health for Life in Singapore (HELIOS) Study team, a flagship Singapore population health study jointly conducted by LKCMedicine, National Healthcare Group and Imperial College of London. We aim to profile the health and behavior of up to 10,000 people from the general Singapore population over the next few years. We are conducting (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) biomarkers for chronic diseases.

The candidate will play a key role mainly in, but not limited to, the following roles:

• Take participants’ informed consent for study, verify eligibility and systematically performing drug and supplement verification.

• Assist in collection of biological samples for research.

• Assist in conducting health and lifestyle questionnaire, dietary and/or cognitive assessment.

• Perform physiological assessment according to Standard Operating Procedures and record measurements. These physiological assessments include body composition, lung, eye, skin and heart function using sophisticated medical devices (training will be provided)

Candidates should have:

• Passion to make the difference in the society through research and/or serving the community

• A positive attitude and ability to learn new skills are essential attributes to succeed in this role.

• Diploma / Degree in Allied Health / Biomedical Sciences or similar disciplines. Fresh graduates are welcome.

• Excellent communication (oral and written) and interpersonal skills.

• Fluent in spoken and written English. Fluent in Malay, Tamil, Chinese or dialects would be of advantage. 

• The ability to work independently with high levels of motivation.

• Certification on Good Clinical Practice, phlebotomy, CPR & AED would be of advantage.

Executive/ Senior Executive, Clinical Research Officer (Biobanking) in the Health Screening Centre

Lee Kong Chian School of Medicine (LKCMedicine) is looking for a full-time Executive/ Senior Executive, Clinical Research Officer (Biobanking) for the Health for Life in Singapore (HELIOS) Study. This study is undertaken jointly by LKCMedicine, National Healthcare Group and Imperial College of London (www.healthforlife.sg). It aims to profile the health and behaviour of people from the general Singapore population. The scope of the study is segmented into (1) surveys on health, lifestyle and dietary habits, (2) physical and functional measurements (e.g. anthropometry, grip strength, exercise test, spirometry, ECG, optical imaging and pulse wave velocity) and (3) investigating biomarkers for chronic diseases. We have just received funding for Phase 2 of the study and are expanding our biobanking team to allow the study to reach out to more people.

The Clinical Research Officer will play a key role in supporting the study, mainly in, but not limited to, the following roles:

• Receive and process biological samples for banking purposes; with accuracy and in a timely manner without compromising sample quality.

• Assist in frozen sample retrieval and sorting.

• Perform nucleic acid (DNA and RNA) extraction and quantification.

• Perform daily routine measurements on analytical systems.

• Monitor quality standards by verifying equipment function through routine equipment maintenance, running daily quality controls and calibrations.

• Perform general administrative work such as tracking the supply of daily consumables and coordinate with vendors/suppliers on procurement matters.

• Able to commit to rotating shifts; afternoon shifts on weekdays, and on Saturdays.

Training will be provided to level the skillsets needed to perform these roles.

Candidates should have:

• Diploma/degree in biomedical sciences, biotechnology or related fields

• Relevant professional experience with technical laboratory operations (advantage)

• A positive attitude and work ethics, and is a team player

• The ability to learn new skills, which is an essential attribute to succeed in this role

• A sense of responsibility, detailed and meticulous, pro-active and a self-starter

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Account Executive - Enterprise - Malaysia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Melayu.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.


*LI-MB #LI-KUA

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Join our powerful and diverse team at Jellyfish, as an Account Director and contribute to our global network of talented individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.

In this role, you will have the opportunity to collaborate with a powerful team, leveraging your expertise to drive client success and foster strong relationships. We value proactive individuals who can effectively communicate the value of our services and identify innovative solutions to meet client needs.

If you are passionate about delivering exceptional client experiences, thrive in a collaborative and fast-paced environment, and have a proven track record in client management, we invite you to join us as an Account Director at Jellyfish. Together, we can make a significant impact on our clients' businesses while fostering professional growth and success within our team.

Key Responsibilities:

• Lead one or more client accounts, demonstrating exceptional client relationship management and achieving high NPS scores and client retention rates.
• Establish oneself as a trusted advisor to clients, expanding our network within client organizations and fostering strong partnerships.
• Effectively lead Quarterly Business Reviews, providing strategic insights and demonstrating value to clients.
• Lead renewal efforts, ensuring a seamless process and successful contract extensions.
• Work with the client and immediate project teams across various localization/production-related projects.
• Develop comprehensive briefs to address client business problems and guide the team in delivering the desired objectives.
• Provide oversight of the current client portfolio while driving growth activities through documented Account Growth Plans and collaboration with department/industry leads to pursue new opportunities.
• Manage commercial targets, ensure adequate resources for client projects, and collaborate with Hub leads to address any gaps or challenges.
• Possess fluency in all Fundamental Tools, identifying and addressing any gaps to ensure excellent client management standards are upheld.
• Successfully drive growth through new product activations, additional projects, market expansion, and increased media spending, leveraging collaboration with the Hub lead when necessary.
• Shift conversations towards outcomes rather than outputs, effectively articulating the value exchange to clients.

Strategic Project Initiatives:

• Support and advocate for the execution of Client Management best practices across client teams through the effective utilization of Advanced and Strategic Fundamental Tools.
• Maintain accurate account, contact, and opportunity data in Salesforce.
• Monitor client health indicators such as Net Profit Contribution (NPC) and Net Promoter Score (NPS), taking proactive actions to optimize them with the support of the Project Management team and relevant capabilities.
• Cultivate the development and growth of external partnerships (e.g., Google, Facebook, Salesforce, Amazon) by building strong relationships with stakeholders and jointly developing growth plans for clients.
• Foster the career development of team members by supporting up-skilling and coaching other Client Management team members and understanding individual development needs.
• Lead the team in delivering work that showcases client successes and serves as compelling case studies.
• Identify and address any gaps across multiple departments to ensure optimal team functioning and secure client renewals.
• Ensure accurate revenue and pipeline forecasts for assigned clients at all times.

As an Account Director at Jellyfish, you will play a vital role in driving exceptional client experiences, fostering growth, and delivering impactful results. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about client success, we invite you to join our team.

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

A Project Officer position is currently available in the School of Physical and Mathematical Sciences (SPMS).

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Our research group is looking for a motivated and energetic researcher to contribute to cutting-edge research in theoretical quantum computing, with a focus on silicon spin qubits.

Key Responsibilities:

• Device modelling for scaling up, e.g. qubit arrays, circuit QED architectures

• Novel applications of spin qubits to, e.g. quantum machine learning, quantum simulation

Job Requirements:

• Minimally Bachelor’s degree in Physics or a related field

• Applicants who are working towards a soon-to-be-conferred PhD degree are preferred, and he/she will transit to a Research Fellow position upon award of the PhD degree

We regret to inform that only shortlisted candidates will be notified.

• Receive and update car arrival
• Check conditions of cars for suitability for retail
• Verify validity of agent warranties and balance of free servicing
• Ensure all cars on-showroom display meet our set standard (ie. display, cleanliness and technical)
• Plan PDI Schedule based on KPI of 7 days from SOLD to DELIVERY
• Perform tyre and battery checks and ensure checklists are duly filled
• Generate Purchase Order amount accurately and promptly for superior approval
• Aftersales (delivery) services
• Accountable for all loan cars and forms
• Undertake to support the smooth and efficient operation of reconditioning chain processes
• Monitor quality, quantity, cost, and efficiency of stock movement
• Liaise and negotiate with customers and suppliers

• Min GCE 'O' Levels and above
• Computer skills must be proficiency in Excel and Words
• Class 3 License is required as need to shift vehicles
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

About the job

The ideal candidate is a self-motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years of sales experience
• Excellent verbal communication skills
• Well on known F&B industry

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to five figure monthly.

3年以上销售经验，具有优秀的语言沟通能力，有餐饮行业、美食广场或小贩中心经验者优先。

交通津贴

每月定期佣金

每月工资最高可达五位数。

• Position: Logistic Specialist or Warehouse Officer
• Location: Jurong West
• Working hours: 5 days, Mon to Fri (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800+ AWS + OT
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Receiving, handling, uncrating/unboxing large product in preparation for assembly.
• Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule.
• Accurate Placement of product using specialist measuring equipment
• Assembly and fitment of intricate sub assemblies
• Fitment and routing of cable
• Packing, handling, dispatch of return materials and packaging
• Use of IT applications to plan and execute work and update completion of tasks
• Communication of schedule and related tasks to colleagues and customers up and down stream to ensure seamless process flow.
• Provide training and coaching to new and less experienced colleagues and temp workers
• Supervision and guidance to temp workers to ensure safety and best practice at all times

Requirements:

• Must be hands on and technically minded with an interest in build and assembly of product.
• Experience in a production / manufacturing environment an advantage.
• Able to read, understand and execute in line with Standard Operating Procedures and Technical Instructions
• Forklift license would be an advantage.
• Physically fit to carry heavy goods
• Min 1 year related experience

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

The Opportunity:

We, at Flywire, are seeking a smart, driven, and high energy Account Executive to help us grow our travel vertical in the APAC region. This Account Executive will be responsible for attracting new business clients to our cross-border payments solution using effective prospecting methods and communication skills. Beyond book smarts, this individual should be a great team player who is fueled by success. You should have an ease with people, an ability to develop relationships easily and confidence in our payments solution.

• Build and manage client relationships through the sales lifecycle, bringing on new accounts, as well as encouraging referrals and integration enhancements 
• Create and sustain remote outbound activity to generate leads (i.e. hunt new business)
• Create inbound lead activity (e.g. creating content or webinars)
• Serve sales inquiries in an efficient and professional manner
• Identify unmet needs to build new products and services and improve our customer service
• Track all activities and opportunity funnel in CRM System
• Project manage the delivery and implementation of our solution with product, technical, operational and marketing team Support sales & marketing on different efforts (Lead campaigns, new market research etc.)
• Explore new market opportunities in the travel industry within APAC

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661