Total 16 Manager accounts clerk job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have excellent organizational and time management skills, as well as strong attention to detail. Good knowledge in computer skills and previous experience in data entry/administrative role is preferred. If you are a proactive and reliable individual with a positive attitude and a willingness to learn, we welcome you to join our team.

Responsibilities:

• Manage full sets of accounts
• Prepare the monthly financial reports on timely
• Liaise with auditors for yearly audits for audit or tax purposes.
• Prepare and submit quarterly GST return.
• Provide training and mentorship to junior account staff, helping them develop their skills and knowledge.
• Ensure financial operations comply with policies and regulations.
• Other Ad hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• Minimum 3-5 years accounting experience
• Proficient in computer skill such MS Office
• Relevant experience in the residential development or service industry
• Possess fluent communication and interpersonal skills
• Meticulous, organised and detail-oriented
• Hardworking and responsible team player
• Able to work in a fast-paced environment and manage multiple tasks at one time

Interested applicants please indicate in the resume with details below:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Position Overview:

We are seeking an experienced and dynamic Accounts Manager to join our team. The Accounts Manager will oversee all aspects of the accounts department, ensuring accurate financial reporting, compliance with regulations, and effective management of financial resources. The ideal candidate will have a background in auditing, experience managing staff, and a strong understanding of accounting principles.

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Responsibilities:

• Manage Full Set of Accounts: Oversee accounting for both the business and the Japan holding company, ensuring all financial needs are met.
• Team Leadership: Lead and mentor the Accounts Team in daily operations, including General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), intercompany transactions, cash flow, and staff reimbursements.
• Financial Analysis and Reporting: Provide business analysis, consolidate monthly, quarterly, and yearly financial results, and assist with the preparation of annual budgets and revenue forecasts.
• Financial Close and Reporting: Ensure timely and accurate completion of monthly, quarterly, and yearly financial and management reports, including reporting to Japan HQ.
• Subsidiary Coordination: Review consolidation packages from subsidiaries and support their accounting needs, ensuring compliance and effective communication with Japan HQ.
• Cost Reconciliation: Manage and reconcile costing, AR, and AP activities, ensuring accuracy and adherence to company policies and statutory requirements.
• Compliance and Filing: Ensure all activities are compliant with operating standards, company regulations, and statutory requirements, including the timely filing of statutory reports.
• Fixed Assets Management: Oversee the processes related to fixed assets, including disposals, verification, and depreciation.
• External Coordination: Collaborate with external auditors, tax agents, bankers, and the company secretary on annual statutory audits and tax matters.
• Bonds and Fixed Deposits: Assist in managing transactions related to bonds and fixed deposits.
• J-SOX and Internal Controls: Handle J-SOX queries and internal control reporting required by the Japan holding company.
• Lease Accounting (FRS116): Manage accounting for new leases and review compliance with FRS116 standards.
• Tax Reporting: Handle company tax filings, including GST, corporate tax, and withholding tax submissions.
• HR Liaison: Collaborate with HR on payroll verification and CPF matters.
• Business Unit Collaboration: Work with business units to understand financial information needs and provide efficient solutions.
• Ad-hoc Responsibilities: Perform any additional tasks as assigned.

Requirements:

● Minimum 5 years of hands-on experience in full set of accounts is required

● Possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy (candidates with CPA or CA certification will be a plus)

● Deliver accurate information for internal and external reporting

● Meticulous, detailed and organized

● Excellent communication skills in English, both written and oral

● Hands-on with sound knowledge in accounting and statutory rules and regulations

● IT savvy, including proficiency in Microsoft Office (Excel and Word) and Oracle NetSuite

● Excellent communication and interpersonal skills, with experience in managing team(s)

● Coach and motivate team to achieve team and company goals as well as individual performance standards

● Possess a high level of discretion and integrity

● Strategic and resourceful with the insight to adapt in a fast changing and dynamic environment

● Proactive in finding ways to improve existing work processes to increase efficiency

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Job Title: Accounts Manager (ID8105)
Location: Jurong East
Working Hour: 5 days work
Monday – Friday 9am-6pm
Salary: $5000 - $6000

Job Description:
Liaise with Clients: Address clients' accounting queries, providing advice and suggestions in compliance with ACRA and IRAS regulations.
Provide Solutions: Deliver accounting, audit, and tax solutions tailored to clients' needs.
Ad-Hoc Duties: Perform additional tasks as assigned by management.
Knowledge Sharing: Guide co-workers by sharing accounting, auditing, and taxation expertise.
Team Leadership: Grow and motivate the team by demonstrating strong leadership skills.
Profit Targets: Ensure the company meets its profit targets within the designated timeframe.
Assistant Accounts Manager Responsibilities: Fulfill duties associated with the role of Assistant Accounts Manager.

Requirement:
Degree in Accountancy, ACCA, or equivalent and/ or 'CPA Singapore' preferred.
Minimum of 5 years’ relevant experience in either an Accounting or Audit Firm.
Good knowledge of FRS & experience in accounting, audit, and tax.
Resourceful, analytical, independent, and meticulous.
Team player with strong communication skills and comfortable working in a fast-paced environment.

Position Overview:

We are seeking an experienced and dynamic Accounts Manager to join our team. The Accounts Manager will oversee all aspects of the accounts department, ensuring accurate financial reporting, compliance with regulations, and effective management of financial resources. The ideal candidate will have a background in auditing, experience managing staff, and a strong understanding of accounting principles.

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Job Objectives/Job Summary:

Oversee full spectrum of accounts and finance functions and its related processes and transactions, covering Monthly Management Accounts, Budgeting and forecasting, Accounts Receivable, Accounts Payable, bank transactions, cash flows management and treasury management.

Essential Functions/Responsibilities/Duties:

• Oversee full spectrum of monthly and annual accounts closing and audit
• Monitor and analyse the actual vs budget contract sum and costs incurred of various projects
• Perform project, costing and budget management including issuance of bank/insurance guarantee
• Review the accounts and finance functions of overseas entities
• Prepare value added financial reporting, Financial Planning & Analysis (“FP&A”), including budgeting and forecasting.
• Oversee full spectrum of Accounts Receivable, Accounts Payable and treasury functions
• Review suppliers and sub-contractors’ transactions, including payments (via trust receipt, cheque, Giro, letter of credit, petty cash etc), creditor reconciliations and verification of sub-contractors certification
• Review invoicing and collection from clients
• Manage operating cash flow and prepare cash flow forecast
• Lead a team of finance staff in compliance to accounting standards, GST regulations and Group internal control procedures, other relevant rules and regulations
• Assist in ERM & ERP implementation and enhancement, including improve workflows and processes based on best practices and automation
• Liaise with various internal parties such as Project Directors and Purchasing and external parties such as bankers, suppliers, sub-contractors and auditors
• Assist Directors in relation to work related field and any ad-hoc assignments

Job Specifications/Requirements:

• Degree in Business Studies/Accountancy and/or holder of professional accountancy qualifications
• Minimum 5 years of relevant working experience
• Good exposure and knowledge in finance, treasury, credit and banking functions
• Ability to prepare and analyse forecast, budget and financial reports
• Familiar with accounting standards, taxes, GST, best practices and other relevant rules and regulations
• Proficiency in MS Office knowledge
• Must possess positive attitude & mindset, “To Do” or “Can Do” mindset and willing to work as a team in helping each other
• Must possess excellent working and communication skills to interact effectively with business associates (suppliers, subcontractors, bankers etc)
• Good interpersonal skills to engage with all levels in the Group
• Willingness to work flexible schedule during peak period, able to meet timeline and work under pressure environment

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Perform monthly/quarterly business progress updates to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Degree holder with minimum 6 years of working experience in customer accounts servicing and at least 2 years experience in leading a team.
• Applicants without academic qualifications but with more years of experience are welcome to apply.
• Excellent interpersonal and communication skills.
• A good team player and leader.
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee

1. Responsible for managing assigned Global / Regional Accounts and developing them into high value accounts. Has ownership of the account and oversees account development, as well as problems and incident resolution.

2. Responsible to achieve assigned financial targets.

3. Identifies business opportunities with target and incumbent accounts. Creates account plans and strategy to win/grow the account. Facilitates global / regional business between different countries and executes a go-to-market strategy for international clients.

4. Owns and leads RFI / RFP responses. Understand the customer needs and RFP requirements. Manages the entire bid process; leading and co-ordinating responses to tender, proposal, management of conformance to requirements and work with various Subject Matter Expert

5. Maintain an active global / regional network of customers with partners and distributors.

6. Negotiate profitable contract terms with due consideration for local jurisdiction and application law, working closely with the Contract Manager

7. Provide accurate forecast of opportunities for planning purposes.

8. Works closely with the Project Manager and other Subject Matter Expert to develop rollout implementation plan for product delivery, services maintenance, accounts reporting and problem resolution ensuring they are delivered to the required quality, timescale, and budget. Establish client current state and propose future state in terms of working process and TCO.

9. Leads quarterly business reviews (QBR) with selected customers. Provides consistent and regular service reviews in relation to the SLA, ensuring the client’s contractual targets and measurements are met. Manages the services delivery and provides insights and recommendation that promote continuous improvement and with the goal of client satisfaction, business growth, and retention.

Job Requirement

• Degree in Business Management / Economics / Computer Science / Sales & Marketing / Finance & Accounting
• At least 5 Years of Experience with at least 2 years working at APJ level in areas of Major Account/Large Enterprise servicing / consultancy related / service delivery / sales management
• Good understanding of Global / Regional procurement process and international business
• Understands digital transformation and smart office environment
• Able to independently engage customers at C-level
• Demonstrates professional ethics, which is reliable and dependable with high integrity
• Demonstrates respect for cross-cultural difference with good interpersonal skill.
• Excellent communication skills (presentation, writing)
• Competent in spreadsheet calculation and reporting
• Some knowledge of Business and legal contract negotiation and drafting
• Good business acumen and analytical skills

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Managerial duties
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.
• At least 3 years of experience in accounting and managerial experience

Job Responsibilities:

• Handle day-to-day full-set accounting operations, and general ledger entries.
• Preparation of monthly financial statements of Group, including balance sheets, income statements, and cash flow statements.
• Collaborate with internal teams to resolve any discrepancies or issues related to financial transactions.
• Support the annual audit process by providing necessary documentation and explanations to auditors.
• Stay updated on relevant accounting standards and regulations to ensure compliance in financial reporting.
• Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance department.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 5 years of experience, with a strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Excel.
• Knowledge of Singapore's financial regulations and compliance standards.
• Detail-oriented with excellent analytical and problem-solving skills.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Positive attitude and willingness to take initiative to contribute to the team's success.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Managerial duties
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Job Title: Assistant Strategic Partnerships & Key Accounts Manager

Function: Sales

Reports to: Business Development & Strategy Leader (Unilever Food Solutions, Singapore)

Scope: Local

Location: Singapore

Terms & Conditions: Full Time, Permanent | CD Incentive Inclusive | Transport reimbursement basis

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

UNILEVER FOOD SOLUTIONS

Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators in 72 countries. At UFS, our purpose is to Free Chefs to love what they do. We work with Hotels, Restaurants and Caterers to create exciting menus that are good for diners, and good for the planet. Our brands include Knorr Professional & Best Foods— trusted and used by chefs and F&B operators every day.

JOB PURPOSE

We are searching for a strategic partnerships key account assistant manager with strong commercial acumen and entrepreneurial spirit to harvest growth from white spaces, while managing and developing strategic partnerships with key accounts. You will lead end-to-end the identification and capturing of growth from white spaces, including driving new business models, strategy, portfolio and partnerships. You will also manage key accounts, securing their partnerships towards win-win growth opportunities.

This is an exciting hybrid role of strategy, key account sales and business development that allows the individual to develop into holistic sales leadership. If you have strong business acumen, is results-driven, and want to co-create the future food scene with key leaders across the food industry, then this role is for you!

ROLE RESPONSIBILITIES

• Define, Implement and manage new source of growth white space segments
• Create business case to size opportunities, and make recommendations for investments using data; Drive data-driven analysis and decision-making
• Drive relevant pilots necessary to testbed new models and ideas for current and future-fit growth
• Innovate product solutions and value-added service propositions through industry partnerships and new business models
• Deeply understand key strategic customers to develop and deliver joint business growth plans and pipeline opportunities
• Identify and maximise key strategic customers’ product mix to deliver healthy and profitable growth
• Negotiate effectively (e.g. value proposition, marketing support, product offers) to maximise ROI
• Develop, deliver presentations, pitch decks for key customers interactions
• Build strong and sustainable customer relationships
• Conduct active engagement with relevant associations and new corporate relations, to land growth initiatives
• Manage industry relations and grow UFS network and presence
• Act as active ambassador of Unilever externally and internally

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS

• Proven track record in Business Development and/or Key Account Management
• Strategic Thinker with on-ground implementation experience
• Entrepreneurial and eager to develop new leads
• Proven ability to pitch and negotiate
• Strong communicator and people skills
• Strong in business acumen, business case development and data analysis
• Excited working in fast-paced, complex, multi-functional organization
• Self-driven and agile to adapt
• Knowledge of Singapore food service industry highly preferred

Skills

• Strategic thinking
• Customer relationship management and negotiation
• Powerful communicator
• Data-Driven
• Project management
• Strong business acumen
• Resourceful
• P&L Understanding
• Stakeholder influencing and management
• Resilient

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
  PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  AGILITY: Explores the world around them, continually learning and developing their skills.

Responsibilities

· Grow and maintain key account clients, particularly focusing on MNCs with Singapore origins and global presence, Temasek & Government Linked Companies, and relevant government Ministries and Agencies where Bureau Veritas ‘s services are relevant.

· Identify and act as a company ambassador at all times, plan and prioritize new partnership activities

· Build and maintain relationships among cross-functional teams

· Develop and deliver segment specific offers for cross selling strategies hinged on customer analytics and profiling, competition and customer insight

· Follow up on cross selling opportunities with other BV divisions, determine opportunities for new sales

· Evaluate and measure effectiveness of cross sell campaigns

· Create a systematic, process-driven approach to partner outreach and relationship management

· Negotiate and finalize deals in accordance with company’s contract guidelines and policies

· Responsible for the sales targets as per allocated budget and assess profit and loss per contract within the company guidelines

· Participate in the launch of new products, and coordinate with commercial teams

· Preparation of materials for marketing and presentation

· Regularly review sales terms and conditions under the approval of Sales Director

· Update details in Salesforce and the like, for sales related matters

· Perform other duties as assigned from time to time

Requirements

· Candidate must possess at least Bachelor Degree or Diploma in Business Management, Marketing or any relevant fields

· Relevant experience and prior sales experience in Testing, Inspection and certification would be an added advantage

· Candidates who function as key accounts manager in TIC industry are welcome to apply.

· Possess excellent interpersonal and communications skills

· Good initiative, well organized, meticulous and able to work independently

The Assistant Accounts Manager will oversee the full set of accounts, General Ledger (GL) and financial. The individual will collaborate with cross-functional teams, provide financial insights for decision-making, and support the company's business.

The successful candidate will be proactive, detail-oriented, and able to handle multiple responsibilities effectively.

Essential Duties and Responsibilities:

• Develop and execute financial plans, budgets, and forecasts aligned with company objectives

• Conduct in-depth financial analysis to identify areas for improvement and provide regular reports and presentations to senior management

• Ensure timely and accurate preparation of financial statements, including balance sheets, income statements, and cash flow statements at group and company level

• Handle the full set of accounts and GL

• Manage GST/tax calculations and submission

• Establish and implement effective internal controls to mitigate financial risks and protect company assets

• Apply knowledge of internal controls and best practices to ensure compliance

• Forecast and manage cash flow to ensure adequate funds for daily operations and strategic initiatives

• At least 7 years of experience in the finance field

• Accounting or finance Diploma / Degree preferred • ACA/ACCA/CPA qualified or equivalent

• Excellent knowledge of internal controls and best practices

• Excellent written and verbal communication skills

• Excellent time management skills

• Strong knowledge of planning and performance processes, including annual budget, monthly forecast and periodic business reviews

• Team orientated, a “can do” attitude and flexible approach

• Superior analysis skills

• Enthusiasm for solving problems and working collaboratively

• Work experience in industrial background preferred

• Independent/Self-starter with high attention to detail

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Perform monthly/quarterly business progress updates to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Degree holder with minimum 6 years of working experience in customer accounts servicing and at least 2 years experience in leading a team.
• Applicants without academic qualifications but with more years of experience are welcome to apply.
• Excellent interpersonal and communication skills.
• A good team player and leader.
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee

1. Responsible for managing assigned Global / Regional Accounts and developing them into high value accounts. Has ownership of the account and oversees account development, as well as problems and incident resolution.

2. Responsible to achieve assigned financial targets.

3. Identifies business opportunities with target and incumbent accounts. Creates account plans and strategy to win/grow the account. Facilitates global / regional business between different countries and executes a go-to-market strategy for international clients.

4. Owns and leads RFI / RFP responses. Understand the customer needs and RFP requirements. Manages the entire bid process; leading and co-ordinating responses to tender, proposal, management of conformance to requirements and work with various Subject Matter Expert

5. Maintain an active global / regional network of customers with partners and distributors.

6. Negotiate profitable contract terms with due consideration for local jurisdiction and application law, working closely with the Contract Manager

7. Provide accurate forecast of opportunities for planning purposes.

8. Works closely with the Project Manager and other Subject Matter Expert to develop rollout implementation plan for product delivery, services maintenance, accounts reporting and problem resolution ensuring they are delivered to the required quality, timescale, and budget. Establish client current state and propose future state in terms of working process and TCO.

9. Leads quarterly business reviews (QBR) with selected customers. Provides consistent and regular service reviews in relation to the SLA, ensuring the client’s contractual targets and measurements are met. Manages the services delivery and provides insights and recommendation that promote continuous improvement and with the goal of client satisfaction, business growth, and retention.

Job Requirement

• Degree in Business Management / Economics / Computer Science / Sales & Marketing / Finance & Accounting
• At least 5 Years of Experience with at least 2 years working at APJ level in areas of Major Account/Large Enterprise servicing / consultancy related / service delivery / sales management
• Good understanding of Global / Regional procurement process and international business
• Understands digital transformation and smart office environment
• Able to independently engage customers at C-level
• Demonstrates professional ethics, which is reliable and dependable with high integrity
• Demonstrates respect for cross-cultural difference with good interpersonal skill.
• Excellent communication skills (presentation, writing)
• Competent in spreadsheet calculation and reporting
• Some knowledge of Business and legal contract negotiation and drafting
• Good business acumen and analytical skills