Total 50 Manager accounts cum admin executive job vacancies in D27 Yishun, Sembawang

Job Description: Human Resource and Admin Manager

Position Summary:

The Human Resource and Admin Manager is responsible for managing the HR and administrative functions of the company, ensuring smooth operations and compliance with employment regulations. This role involves strategic planning, talent acquisition, employee engagement, and overseeing administrative processes to support the company’s growth and operational needs.

Key Responsibilities:

1. Human Resource Management:

Develop and implement HR strategies, policies, and procedures aligned with company goals.

Oversee recruitment processes, including job postings, candidate screening, interviewing, and onboarding.

Manage employee relations, addressing grievances, resolving conflicts, and fostering a positive work culture.

Design and execute performance appraisal systems to evaluate employee performance and drive development.

Develop and manage employee benefits, compensation structures, and welfare programs.

2. Talent Development:

Identify training needs and coordinate professional development programs for employees.

Support career development and succession planning initiatives to retain top talent.

Organize team-building activities and events to promote employee engagement and collaboration.

3. Compliance and Reporting:

Ensure compliance with labor laws, employment regulations, and industry standards.

Maintain accurate employee records, including contracts, payroll, and leave management.

Prepare and submit HR reports for management review.

4. Administrative Management:

Oversee general administrative operations, including office supplies, facilities management, and vendor coordination.

Manage company policies, ensuring they are updated and communicated effectively.

Support the coordination of company meetings, events, and projects.

5. HR Systems and Technology:

Implement and manage HR management systems (HRMS) to streamline processes.

Ensure the secure handling of employee data and compliance with data privacy regulations.

6. Workplace Health and Safety:

Promote workplace safety and manage health and safety programs.

Oversee compliance with health and safety regulations.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

At least 5 years of HR and administrative experience, with 2+ years in a managerial role.

Strong knowledge of Singapore labor laws, employment regulations, and HR best practices.

Proven experience in talent acquisition, performance management, and employee engagement.

Proficiency in HR management systems and MS Office Suite.

Key Competencies:

Leadership and interpersonal skills.

Excellent communication and negotiation abilities.

Strong organizational and multitasking skills.

Problem-solving and decision-making capabilities.

High level of integrity and professionalism.

Working Conditions:

Full-time office-based role.

May require occasional travel to support recruitment or training events.

Flexible to support the operational needs of a fast-paced manufacturing environment.

This role is integral in creating a supportive and efficient workplace that aligns with the company's mission and drives organizational success.

Responsibilities:

• Handle full set of accounts

• Oversees all daily accounting activities which include preparation of journal entries, accounts receivables, accounts payable and fixed assets maintenance. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.

• Monthly, quarterly and annual closing activities.

• Provides financial reporting to management

• Acts as a liaison and coordinates with the relevant regulatory authorities on various statutory

• Ensures all statutory and GST/tax returns are prepared and filed in an accurate and timely manner

• Oversees the annual statutory audit and preparation of annual accounts/ financial statements and reports for compliance with regulations and relevant financial and accounting standards.

• Manages cash flow forecasting and control processes.

• Maintains organized set of detailed records and files to document all financial transactions.

• Reviews, recommends and implements improvements to accounting processes and procedures.

Requirements:

• A recognised Diploma/ Professional Degree (Finance/ Accountancy /Banking or equivalent)
• Minimum 3 years of accounting experience in handling full sets of accounts.
• Candidate with more experience will be considered for other positions.
• Strong technical accounting background & meticulous.
• Preferred Singaporean

******We regret that only shortlisted candidates will be notified******

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• Minimum 2 years for full set account.
• 2-3 years’ experience managing full-spectrum accounts, preferably in Food Manufacturing.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting,Autocount,Quickbook and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

Roles & Responsibilities

• Manage the preparation of accurate monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow reports, tailored to the F&B business.
• Conduct financial analysis to compare actual performance against budgeted figures, analyzing variances, and providing insights into cost management, sales performance, and profitability.
• Provide management with financial reports and key performance indicators (KPIs) to assist in decision-making, strategic planning, and operational improvements.
• Oversee the calculation and management of food and beverage costs, ensuring efficient inventory management, proper valuation, and control of waste or spoilage.
• Monitor payroll expenses, overtime, and staffing levels in relation to revenue, and ensure that labor costs are optimized to align with sales projections.
• Provide accurate financial forecasts, adjusting for any changes in operations or market conditions, and ensure that forecasts are aligned with the company’s goals and objectives.
• Ensure that the company complies with Singapore's Goods and Services Tax (GST) regulations, preparing GST returns and managing tax filings on time.
• Work with external auditors to facilitate the annual audit process, ensuring compliance with both local regulations and international accounting standards.
• Manage and maintain accounting software
• Work closely with operations, purchasing, and sales teams to ensure smooth financial processes and provide financial insights to improve operational performance.
• Any ad-hoc duties as assigned.

HR Role:

• Solid knowledge of Singapore's payroll and MOM framework
• Prepare monthly payroll, employee benefits and others
• Handle work pass applications
• Liaise with insurance agents
• Maintaining employee records
• Oversee any MOM-related matters, survey and other HR administrative functions
• Collaborate with cross-functional teams (especially Finance) to ensure successful project execution.

Key account Role :

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget

Responsibilities:

1) Formulate marketing strategies and plan implementation for

New markets / client pentetration

2) Service existing clientele base and follow up

3) Bilingual and willing to meet customer to understand their

needs

4) Candidate must possess at least Pre-U/A level/College,

Professional Certificate/Diploma relevant field

5) Ability to work independently and work closely other

support dept and a leader

6) • Carry out trend analysis, SWOT ,etc to review and revise

services package, etc to retain competitive edge

7) Team leader with good attitude

8) Relevant Product and service training will be provided

9) Workplace Location : West SIngapore, 5.5 days week

Job Description:

• In charge of developing and implementing sales and marketing strategy in assigned territories / sales channel including marketing initiatives, business development opportunities as well as new market entry plan, analysis, budget and timeline
• Pro-actively innovate and respond to market needs
• Build knowledge of the market in terms of new product development, market potential & size, key players, consumption patterns, etc.
• Manage and build relationships with customers
• Enable negotiations regarding price variations, customer specification and promotional mechanisms
• Participate in local and/or global trade shows and exhibitions to promote brand awareness

Job Requirements:

• Degree or Diploma in Marketing / Business / Management or equivalent
• Possess a positive attitude with high level of self-motivation and determination
• Good interpersonal skills and able to interface with all levels, internally and externally in a professional and responsive manner
• Strong in customer relationship management and networking
• Proficiency in presentation is an essential requirement
• Good command of English and Mandarin (to liaise with Mandarin speaking associates)
• Willingness to travel as and when required
• Experience in Business Development in FMCG, F&B or Hospitality sector is a bonus

Only shortlisted candidates will be notified by the HR department.

Job Description

• Construct organization structure and implementing policies
• Human Resource administrations
• Application of Work Passes and ensuring that all documents are being verified and processed accordingly
• Posting of advertisement and shortlisting suitable candidates
• Coordinating interviews and participate in the selection process
• Manage employee data and ensure that all documents are being collected and filed accordingly
• Preparation of letters such as Letter of Appointment, Confirmation Letter, Transfer Letter, etc

Administrative Matters

· Prepare inventory listing of the pastry & production team and submit to the Account Department

· Maintain pending GRN Invoice on the Procurement System

· Vet through orders for the Production Team from the restaurants and ensure request are categorized accordingly

· Prepare petty cash claims

· Any other adhoc administrative duties as required

Logistics-related Matters

· Ensure food tags, menu cards and time stamp are printed before food delivery

· Ensure stock check is conducted and items below par level are submitted for order

· Checking of the Sales Order System and ensure function orders are printed out for the drivers and kitchen team

· Booking of delivery drivers for adhoc deliveries

HR-related Matters

· Onboarding of new Part-Timers and submission of the documentation to the HR Department

· Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System

· Submission of leave applications of the employees onto the Leave System

Certification-related Matters

· Ensure implementation of Halal Systems (such as filing documents, goods receiving, maintaining the number of Halal Certificate holders, etc)

· Ensure implementation of Food Safety System and ISO22000 (forms recording, equipment temperature checks, etc)

· Maintain the Food Hygiene Certification File and ensure all food handlers have valid certificates

REQUIREMENTS

· At least 1-2 year(s) of administrative experience in the related field

· Ability to work independently and in a team

· Good Interpersonal Communication Skills

· High level of responsibility and initiative

· Working Location: Senoko (FoodAxis)

· 5 Days Work Week (4 Weekdays & 1 Weekend)

• Collecting, interpreting and reviewing financial information
• Predicting future financial trends
• Reporting to management and stakeholders, and providing advice how the company and future business decisions might be impacted
• Producing financial reports related to budgets, account payables, account receivables, expenses etc.
• Developing long-term business plans based on these reports
• Reviewing, monitoring and managing budgets
• Developing strategies that work to minimise financial risk
• Analysing market trends and competitors

Min Hiang Food Pte Ltd is a Beverage and Food manufacturing company. We are looking for a Customer Service/Order Processing Executive.

Job Scope:

- Attending to customers' enquiries efficiently and professionally on all online platforms and phone calls.

- Process and fulfilling online orders from different online platforms.

- Arranging logistic deliveries and informing customers of the delivery schedule and follow up and changes to ensure smooth and positive customer journey experiences

- Responsible for the checking of orders to ensure the right orders are being packed for delivery daily.

- Work closely with other departments to ensure the start-to-end positive customers experience and customers' expectations are met/exceeded.

- Handle any customers feedback in a customer focus centric manner.

- Preparing online sales reports

- Other administrative duties when required.

Job Requirement:

- Customer focus, patience, empathy and a “people-first” attitude.

- Problem-solving skills

- Responsible

- Fast learner

- Meticulous

- Proficient in Microsoft Excel/Word

- Good command of English and Mandarin.

- Positive learning attitude

Job Description

Data entry, database and other computer-related tasks

Office administration duties

Manage phone calls and correspondence (e-mail, letters, etc.)

Supports operations by supervising staffs, planning, organizing and implementing administrative systems

Coordinating office activities and operations to secure efficiency and compliance to company policies

Undertake any other task delegated by the management

Handling chinese workers

Preparation of invoicing

Requirements:

Minimum Diploma

Responsible individual who is diplomatic and possess strong communication skills

Self-starter, fast learner and analytical with a “can-do" attitude

Good written and oral/presentation skills

Strong computer proficiency

Bilingual in English and other languages

• Managing client relationships: Account managers are responsible for maintaining and expanding relationships with clients, and ensuring customer satisfaction. They act as a liaison between the client and the company, and work to ensure the client's needs are met.
• Managing sales: Account managers are responsible for managing sales, including generating and forecasting sales pipelines, setting sales targets, and overseeing account representatives.
• Preparing reports: Account managers prepare reports on accounts and transactions, and may also present business and account updates to clients and management.
• Project management: Account managers may lead project management activities.
• Data collection and analysis: Account managers may collect and analyze data related to clients.
• Resolving customer complaints: Account managers may resolve customer complaints and disputes.
• Working with internal teams: Account managers work with different internal teams to ensure clients' needs are understood and met.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be familiar with CRM software and MS Office

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office.

• Building relationshipsAccount managers are responsible for developing and maintaining long-term relationships with clients. They act as a liaison between the client and the company, ensuring that the client's needs are understood and met.
• Managing salesAccount managers are responsible for managing sales, including achieving sales targets and delivering sales presentations.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and addressing client concerns.
• Collaborating with internal teamsAccount managers work with different internal teams to ensure that the client's needs are met. They may also collaborate with internal teams to develop customized solutions or proposals.
• Conducting account reviewsAccount managers conduct regular account reviews to assess client satisfaction and identify opportunities for upselling or cross-selling.
• Preparing sales reportsAccount managers may be responsible for preparing sales reports.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They may also need to be confident and assertive when pitching to clients

Operations cum Marketing Manager - K2 (West) Cleaning Pte Ltd

K2 (West) Cleaning Pte Ltd is a specialized cleaning service provider, offering central dishwashing services to coffee shops, hawker food stalls, and restaurants. We focus on delivering reliable, efficient solutions that allow our clients to maintain high standards of hygiene with ease.

Position Overview

The Operations cum Marketing Manager at K2 (West) Cleaning Pte Ltd plays a pivotal role in ensuring the seamless operation of our central dishwashing services while spearheading marketing initiatives to drive business growth. This dual-function role demands a strategic thinker with strong leadership capabilities, operational expertise, and a flair for client engagement and marketing. The ideal candidate will balance hands-on operational oversight with innovative marketing strategies to uphold service excellence and expand our client base in the F&B sector.

Key Responsibilities

· Oversee daily central dishwashing operations, ensuring compliance with hygiene and safety standards.

· Monitor equipment performance, coordinate maintenance schedules, and manage inventory of cleaning supplies.

· Develop and implement process improvements to optimize operational efficiency.

· Plan and execute marketing strategies to attract new clients and retain existing ones.

· Identify market trends, analyze competitor activities, and promote services to targeted sectors.

· Collaborate with the design team to create promotional materials and manage digital marketing campaigns.

· Build strong relationships with coffee shops, hawker stalls, and restaurant operators.

· Address client concerns promptly and provide tailored service solutions.

· Gather client feedback to drive service enhancements.

· Prepare operational and marketing budgets, ensuring cost-effectiveness.

· Monitor key performance indicators (KPIs) for operational and sales performance.

· Provide regular updates to senior management on progress and challenges.

Requirements

- Diploma or Degree in Sales, Business, or a related field.

- Proven experience in sales, preferably in cleaning or F&B services.

- Strong negotiation, communication, and interpersonal skills.

- Ability to work independently and achieve sales targets.

Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

Job Description & Requirements Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

Job Description & Requirements Communicate expectations to administrative employees, and follow up by monitoring job performance. Mentor, coach, and correct administrative employees as necessary. Liaise with clients and suppliers, connecting them with the appropriate managers. Set goals for the administrative department, implement administrative systems and develop departmental budgets. Coordinate the purchase of supplies, equipment, and forms, and approve invoices. Collaborate with employees as necessary on special projects. Prior experience in administrative jobs. Basic knowledge of accounting. Focused on improving efficiency without sacrificing customer service and quality. Leadership skills that include employee motivation. To prepared all invoices and others etc..

• Identify and pursue potential customers or clients through various sales channels, such as cold calling, networking, and referrals.
• Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points.
• Deliver compelling product and service presentations to showcase their value and address client questions head-on.
• Negotiate terms, pricing, and contracts with clients to secure deals while maintaining profitability for the company.
• Convert leads into sales by resolving client concerns and guiding them through the purchasing process.
• Provide ongoing support to existing clients while ensuring their satisfaction and fostering long-term relationships.
• Stay current on industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.
• Set and track sales goals and implement strategies for driving growth.
• Maintain sales records and provide quarterly sales reports.
• Work closely with cross-functional teams in marketing, product development, and customer service to align efforts, leverage resources, and maximize sales opportunities.

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete
• Assisting with loading and unloading items from vehicles, able to carry heavy goods
• Class 3 licence Lorry Driver (manual)

Position Summary: The Assistant Accounts Manager will oversee the financial activities and reporting of subsidiaries and representative office in the Asia-Pacific (APAC) region (Indonesia and Malaysia). This role ensures that all financial operations are in compliance with local regulations and corporate policies. The Assistant Accounts Manager will work closely with subsidiary’s external Accountant, Auditor and Tax Agent, providing support to ensure accurate and timely financial reporting, budgeting, and compliance.

Responsibilities:

• Oversee the financial operations of APAC subsidiaries and representative office, ensuring accuracy and compliance with local and international accounting standards.
• Supervise and provide guidance to subsidiary’s finance teams in Singapore on accounting practices, financial reporting, and compliance requirements.
• Act as the primary point of contact for subsidiaries on financial matters, offering guidance and resolving issues.
• Ensure adherence to corporate policies and procedures, and local regulations in all financial activities.
• Coordinate with subsidiary’s external Accountant, Auditor and Tax Agent to ensure timely and accurate monthly /bi-monthly / quarterly, and annual financial reports.
• Manage the preparation, audit and filing of APAC subsidiaries’ financial statements.
• Ensure the accuracy and timeliness of the APAC month-end close, including review of monthly journal entries and supporting schedules and analysis of monthly / bi-monthly / quarterly financial results.
• Provide financial analysis and insights to support strategic decision-making.
• Work closely with the in-country Project and Admin Team
• Handle inter-company billings and transactions
• Handle full sets of accounts for local related party companies – an Investment Holding Company and a company providing Corporate ICT Solutions
• Manage Staff and Petty Cash Claims and Vendor Payment for Singapore HQ
• Other accounting duties or assignments
• Other ad-hoc duties or assignments.

Qualifications and Requirements:

• Degree in Accountancy/ACCA/CPA/CA or equivalent
• Minimum of 5 years of accounting experience, with at least 2 years in a supervisory role. Experience with managing subsidiary accounts is highly desirable.
• Proficiency in accounting software (e.g., Peachtree, Microsoft Dynamic Business Central) and MS Office Suite, especially Excel.
• Fluency in English; proficiency in one or more APAC regional languages is a plus.
• Ability to think critically and analyze data effectively.
• Ability to work in a fast-paced, dynamic environment.
• This position may require occasional travel within the APAC region.

Position Summary:
We are looking for a detail-oriented and organized Project Administrator to support our project management team. The ideal candidate will assist in the planning, execution, and completion of various projects, ensuring smooth and efficient project operations. This role is crucial in keeping projects on track and within budget while providing administrative support to project managers and other team members.

Key Responsibilities:

• Coordinate project schedules, resources, equipment, and information.
• Communicate with team members and stakeholders to ensure clarity on project requirements, tasks, and deadlines.
• Assist in project documentation, including contracts, budgets, reports, and progress updates.
• Maintain and update project management tools and databases.
• Monitor project progress and identify any issues that arise.
• Act as a point of contact for project-related inquiries.
• Provide administrative support such as scheduling meetings, taking meeting minutes, and preparing presentation materials.

Qualifications:

• Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
• Proven experience as a Project Administrator, Project Coordinator, or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with project management software (e.g., MS Project, Asana, or similar) and MS Office Suite.
• Ability to work well under pressure and meet tight deadlines.

Preferred Qualifications:

• Experience in construction sector is a plus.
• Certification in project management (e.g., CAPM, PMP) is a plus.

### Join the Future of Digital Marketing with AI!

Are you ready to revolutionize the marketing world?

Step into the future with us as an AI Marketing Sales Executive at Simba Pte. Ltd.! Proactive sales, involving cold calling and other strategic activities to drive business growth.

Position: AI Marketing Executive/ Manager

Salary Range: $2000 to $6900 (with High Commission Structure)

Why This Job is Perfect for You:

• Innovative Environment: Work with real cutting-edge AI technologies that are going to benefit our SME companies and transforming the marketing landscape.
• Career Growth: High commission structure, opportunities for internal and external courses, and a dynamic work culture.
• Comprehensive Benefits: Medical and insurance coverage, additional annual leave, and a supportive team environment.
• Impactful Work: Engage with local and regional brands, contributing to meaningful CSR initiatives.

What We’re Looking For:

• Most Importantly: Fun, Energetic and Positive.!
• Passion for AI Marketing: Young, Enthusiasm for integrating AI into daily marketing strategies.
• Sales Savvy: At least 1 year of sales experience with a knack for building strong client relationships.
• Digital Marketing Knowledge: Understanding of digital marketing trends and tools - Web development, SEO, SEM, Google, Facebook marketing, TikTok, Instagram, XiaoHongShu, etc.

What Makes This Role Exciting for You:

• Tech-Savvy Culture: Embrace the latest AI innovations and be at the forefront of technological advancements.
• Dynamic Work Environment: A fun and energetic workplace that values creativity and fresh ideas.
• Career Advancement: Fast-track your career with ample learning and growth opportunities.
• Community Impact: Be part of a company that values social responsibility and community engagement.

Your Role:

• Prospecting and Cold Calling: Identify and reach out to potential clients via cold calling and lead generation.
• Develop Strategies: Create and implement innovative AI marketing strategies.
• Client Engagement: Conduct engaging sales presentations and build lasting client relationships.
• Lead Generation: Prospect new leads and drive sales growth.
• Team Collaboration: Work closely with a dynamic team to achieve collective goals.

Step into the future with AI Marketing with Simba, and be a part of the Ai Marketing revolution!

Ready to make your mark in the world of AI marketing? Apply now and join us in shaping your future! Or Email: [email protected]

The Innovation & Improvement (I&I) Office plays a strategic role in positioning Khoo Teck Puat Hospital and Yishun Health (KTPH & YH) for future success. I&I is dedicated to driving organisational changes that enhance the hospital’s ability to achieve its strategic objectives efficiently and effectively. I&I focuses on achieving superior outcomes in process, service and quality improvement through:

• Facilitating Improvement Initiatives: Collaborating with internal stakeholders to initiate and drive improvement projects, supported by meaningful data and analytics.
• Building Capabilities: Enhancing improvement skills and capabilities across the hospital.
• Fostering Innovation: Cultivating an innovation culture within the hospital.

The Assistant Manager / Manager / Senior Manager role focuses on the detailed planning and facilitating the implementation of improvement initiatives aimed at enhancing organisational performance and efficiency. The individual collaborates across departments to identify areas for improvement, develop strategic plans, and execute solutions that drive operational excellence.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC

1. Analyse Processes: Conduct in-depth analysis of existing processes to identify inefficiencies and areas for enhancement.
2. Continuous Improvement: Execute, coordinate and set up improvement framework and processes to provide the analysis to facilitate multi-faceted decision making for strategic, operational and clinical information needs with hospital key stakeholders.
3. Strategic Projects: Participate as a facilitator in key improvement projects to address the problem statement/operational challenges and deliver measurable improvements.
4. KPI Monitoring: Work closely with cross-functional teams to identify and establish metrics and KPIs to monitor the effectiveness of improvement initiatives and make data-driven decisions.
5. Change Management and Culture Building: Foster good working relationships with internal colleagues and assist the operational and clinical champions in their improvement projects. Act as the catalyst to influence stakeholders’ ownership and motivation towards continuous improvement.

(B) GENERAL

1. Support NHG Initiatives: Assist in new or revised NHG initiatives, programs, and events at the cluster level.
2. Corporate Event Support: Assist in the planning and support of corporate events as necessary.