Purpose of Job
The Programme Executive is responsible for planning, coordinating, conducting and evaluating programmes. He/She will be assigned to managed programmes under one of the following programme categories:
• Empowering Women. Serving lower-income women through education, employment and enterprises
• Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment
• Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events
He/She develops, implements, evaluates and identifies areas of improvement of these programmes. He/she is responsible for the beneficiary recruitment and outcome management of the programmes.
He/She manages, coordinates and collaborates with community partners, corporate organisations and volunteers to execute programmes. He/she is also responsible for managing communication and feedback from
stakeholders.
Responsibilities
• Programme Development, Evaluation & Implementation
o Develop and update programme logic model / theory of change for new and existing programmes
o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape
o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content
o Outreach to community agencies to build awareness of the programmes
o Recruit beneficiaries into the programmes
o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users
o Build relationships with partners to better deliver the programmes
• Programme Documentation & Management Reporting
o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines
o Upkeep the photo repository of beneficiaries and programmes
• Programme Development, Evaluation & Implementation
o Develop and update programme logic model / theory of change for new and existing programmes
o Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape
o Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content
o Outreach to community agencies to build awareness of the programmes
o Recruit beneficiaries into the programmes
o Responsible for giving the volunteers proper training and supervision and guidance so that they can effectively cater to the needs of the service users
o Build relationships with partners to better deliver the programmes
• Programme Documentation & Management Reporting
o Upkeep the beneficiary database and physical copies of the service users’ application forms & social reports in accordance with PDPA guidelines
o Upkeep the photo repository of beneficiaries and programmes
o Ensure that for programmes that are chargeable, fees are collected on time and reminders of outstanding fee to parents are issued
o Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results
o Document the effectiveness of the programme through collection of beneficiary impact stories, output indicators and outcome indicators
o Provide inputs and data for monthly reports to Management, Committee and Board
• Budget Management & Administration Management
o Plan and manage the budget for each programme
o Manage the administration, logistics and operation structure of the programme including meal and sustenance delivery
o Communicate and liaise with beneficiaries for any media, publicity, marketing, fundraising requests or efforts
o Manage a team of drivers/attendants for weekly dispatch schedule and deliveries (if any)
o Manage and maintain the passenger and goods vans e.g. petrol, insurance and servicing (if any)
o Work closely with Marcom by providing details for creative brief to generate publicity materials
o Ensure regular housekeeping of the space and resources used for running of the programmes
• Perform any other duties as assigned from time to time.
Requirements
• Bachelor Degree or Diploma in Social Science is preferred
• At least 2 years of working experience in Social Service or related work
• Fresh graduates with a passion to work in the social service sector may apply
• Proficient in Microsoft Office application
• May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes
Competencies
• Good written and verbal communication skills
• Able to work independently and a good team player
• Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people
• Passionate to serve the community
• Excellent organisation and time management skills with attention to detail
