Customer Service Executive-Receptionist
Full-time
Senior Executive
8 hours ago
Job description
We are looking for a cheerful Full-Time Customer Service Executive-Receptionist to join our new dental clinic in Mid Feb 2025 onwards...
Job description
We are looking for a cheerful Full-Time Customer Service Executive-Receptionist to join our new dental clinic in Mid Feb 2025 onwards.
Work Location: 52 Craig Road, Singapore 089690 (MRT: Tanjong Pagar)
Work Timing: Mon - Fri (9 - 5pm); Sat (9-1pm)
Salary range from $2500 - $4000 depending on experience + AWS
Front Desk Operational Support
- Maintain & manage a welcoming, organised clinic reception area
- Greet & support patients upon arrival or over the phone
- Handle enquiries via phone calls/Whatsapp/Email/Walk-in
- Manage appointment bookings, follow up calls, cancellations through all platforms and ensure adequate time between appointments for doctors
- Ensure data entry accuracy into booking system
- Patient registration & billing
- Key in sales of dental products
- Manage pantry & serve beverage to patients
- Monitor toilets to ensure cleanliness
Administrative duties
- Maintain accurate up-to-date patients’ information and compliance with PDPA regulations
- Ensure proper record keeping & maintain filing system
- Prepare documents and submit dental claims via insurance, CHAS, Medisave portals
- Assist in sending, monitoring & receiving cases sent to the dental lab
- Perform additional tasks as needed by clinic manager or doctors
Requirements:
- Minimum GCE 'N' Level / 'O' Level / ITE
- Fluent in English (Malay/Mandarin is a plus)
- Computer proficient - simple data entry
- Proactive, collaborative & able to work independently
- Excellent interpersonal skills & service oriented
- Highly organised and able to multi-task
- Training provided
How to apply?
Interested candidates should apply here or submit their resume to [email protected]
Official account of Jobstore.