Total 10,470 accounts executive food job vacancies in Singapore

· Perform front line service to all incoming calls and reservations for the restaurant.

· Providing first line of customer service to all guests

· Providing prompt response to all incoming enquiries and engage effectively with other teams in the restaurant.

· Maintain up-to-date information of events and activities so that guests will receive accurate and prompt information when requested

· Managing of all e-mail enquiries for restaurant’s events

· Handle first level guests’ complaints with calm professional and relay to the respective teams

· Proactive feedback collection and service recovery as and when needed.

· Follow up with guests to ensure request have been met to their satisfaction

· Any adhoc duties assigned by supervisor

• Actively seek out new customers and expand the company's client base through cold calling, networking, and outdoor sales efforts.

• Present and promote our range of custom curtains and blinds to potential clients.

• Build strong relationships with customers and offer expert advice on product selection to meet their needs.

• Consistently meet or exceed monthly sales targets to drive company growth.

• Maintain accurate records of customer interactions and sales in the company's CRM system.

• Stay up to date with product knowledge and market trends to effectively pitch solutions to customers.

• Language Requirement:• Proficient in both • English• and • Mandarin• (spoken and written) to communicate effectively with a diverse range of customers.

Job Summary:

• Daily Accounts Payable (AP) function which includes keying in of supplier invoices and preparation of payments to vendors
• Processing of monthly staff claims
• Ensure purchases and payments adhere to Company policy
• Monitor bank account to ensure sufficient cashflow for payments.
• Monthly calculation and recording of doctors’ fees and corresponding payments.
• Recording of accounting entries and adhere to monthly closing schedule
• Monthly supplier reconciliations
• Perform GST input tax reconciliation
• Perform fixed assets sightings and attend stock counts.
• Liaise with external suppliers in payment related matters, where necessary
• Perform any other duties as assigned by Finance Manager

Requirements:

• Diploma / Bachelor's Degree / Professional Certification in Finance or Accountancy.
• ISCA / ACCA / CPA membership would be an advantage.
• At least 1 year of working experience in the related field.
• Meticulous and detail oriented at work.
• Able to work independently with minimum supervision and is a problem-solver.

Job Type: 2-months contract

Monday to Friday, 9:00am – 6:00pm

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

• Manage and ensure accurate, complete, and timely disbursements for Staff Travel and Regular Claims.

• Reconcile completeness of data interfaced to SAP against Concur records. Identify and rectify any discrepancies or errors.

• Conduct regular quality checks on processed claims to ensure accuracy and compliance with university standards.

Operational Governace and Excellence:

• Follow up balance sheet accounts e.g., Central Travel Account (CTA) & Corporate Credit Card (CTC) Clearing to ensure aged items are cleared timely.

• Follow up with Schools/Departments/Centres users to ensure long outstanding claims are cleared on timely manner for proper recording of university expenditure.

• Follow up and monitor closely with employees to ensure recovery of personal expense incurred in Corporate Card is duly refunded to university.

• Assist in providing documents and attending queries raised by internal and external auditors on the grant, internal statutory accounts.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Sales & Marketing Executive
• Working Location: Pandan Avenue (Nearest MRT: Clementi)
• Working Hours: Monday to Friday, 8 am – 5.30 pm
• Salary Package: Up to $3,500 + Bonus
• Duration: Permanent

Key Responsibilities

• Build and maintain a network with customers of welding consumables in Singapore.
• Develop new business and expand existing business in assigned areas.
• Conduct client research and work with existing clients to develop references and testimonials.
• Collaborate with the team to build a pipeline of sales opportunities for welding consumables.
• Visit users (e.g., shipyards, distributors) engaged in welding to assess their satisfaction levels and identify areas for improvement.
• Provide support to the sales and marketing team, including presentations, technical support, customer presentations, product training, and various market activities.
• Coordinate marketing activities with stakeholders such as distributors, dealers, agents, and stockists.
• Plan and organize branding and promotional activities for the company’s products, including seminars, demonstrations, roadshows, and exhibitions.
• Engage in discussions with companies involved in extracting structures used in oil and gas exploration from the seabed.
• Respond to engineers' inquiries to confirm specifications of welding consumables and verify project details for future collaborations.

APPLY NOW!!!

• At least a Diploma in Business Administration, Marketing, Engineering or a related field.
• Proven experience in sales and marketing preferred, preferably in the welding consumables or industrial equipment sector.
• Able to commence immediately or on short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67850 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Safety Consultancy
• Position Title: Sales & Marketing Associate
• Working Location: Ang Mo Kio
• Working Hours: 5 Days, Mon – Fri (9 am – 6 pm)
• Salary Package: Basic Salary + Commission + AWS
• Duration: Permanent

Key Responsibilities

• Proactively engage clients to meet and exceed sales targets.
• Maintain long-term relationships with clients, ensuring high customer satisfaction and repeat business.
• Assist in the planning and execution of marketing campaigns.
• Identify and pursue new sales opportunities through different channels.
• Conduct market research to understand industry trends.
• Work closely with the marketing team to align sales initiatives with marketing strategies.
• Other tasks as assigned.

APPLY NOW!!!

• Proven experience in Sales or Marketing related roles.
• Strong communication and negotiation skills.
• Good proficiency in MS Office (Word, Excel, PPT).

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68574 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

West Location, Near Tuas

We are seeking a skilled Client Engagement & Sales Development Specialist based in Singapore. This role involves engaging with prospective clients to identify their needs, qualify inbound and outbound sales opportunities, and support Sales and Marketing in lead generation efforts. Key responsibilities include:

• Identifying and qualifying new sales leads
• Conducting initial client calls to set meetings for the Sales team
• Collaborating with Marketing to refine lead quality and provide campaign feedback
• Strategically partnering with Sales to drive account penetration
• Building sales/product expertise and nurturing early-stage opportunities
• Ensuring effective lead management and meeting monthly targets

Requirements:

• Diploma/Degree in IT/Engineering
• 3-5 years of relevant experience, ideally in tech (experience in automation, robotics, or industrial software is a plus)

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client is a MNC in the life science industry, one of the leading players in this sector. Due to business needs, they are currently recruiting a Logistics Executive to join their team for ongoing transformation projects. They are located in the West.

Job responsibilities:

• Create shipping documents like invoices and packing lists and coordinate with Export Sales and distributors in specified countries.
• Manage SAP stock checks upon receipt of orders, prepare shipping paperwork, and oversee timely deliveries.
• Collaborate with freight forwarders for booking shipments and ensure compliance with documentation requirements.
• Facilitate stock release with the warehouse and maintain an organized documentation filing system.
• Maintain accurate records of export transactions, handle bank document submissions, and perform additional delegated tasks.

Requirements:

• Possess basic knowledge of handling export shipments and familiarity with SAP.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Responsibilities:

• Build and maintain good client relationship
• Conduct product presentation to clients
• Liaise with contractors, interior designers, architects and households on product offerings
• Attend to clients' enquiries and feedback for product offerings
• Achieve sales target given
• Ad hoc duties as assigned

Requirements:

• Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 years sales/ business development experience, preferably from interior or househould appliances industry

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Responsible for end-to-end payroll processing for the local company entity.
• Process monthly payroll, ensuring accuracy and timeliness.
• Calculation of overtime, allowance, and salary computation.
• Keep track of employee attendance for record via HR system.
• Processing of staff claims and statutory claims.
• Liaise with external vendors to review payroll reports for overseas entities, to ensure accuracy.
• Handle work passes and permits application and renewal processes.
• Prepare and submit mandatory government reports to MOM.
• Maintain accurate HR records and personnel files.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Human Resources, Business, or related field.
• At least 2 – 3 years of experience in handling end-to-end payroll processing for local and regional entities.
• Prior experience using Timesoft payroll system will be ideal.
• Candidate with immediate availaibility or with short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mon - Fri 8.30am to 6pm

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

• Accountable for achieving monthly sales target set.
• Identify sources for new projects from new and existing subscribers.
• Deliver customer service and manage customer relations.
• Gather and share useful market information collected from external parties, such as market and competitors’ data.

Requirements:

• Diploma and above
• At least 2 years of Direct Sales experience in Services Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Berries is THE home to a passionate and dynamic team of educators. Here we treasure learning, embrace change and constantly spur each other towards growth and excellence - doing it all in the spirit of fun and good cheer!

If you have a passion for the Chinese language, love nurturing the young, and enjoy learning and growing, join our Berries family to make a difference in the Chinese landscape of Singapore, one life at a time!

School Affairs Executive

You are the first point of contact, the ambassador for Berries!

Embracing our Company’s mission and values, you will strive to serve and delight our customers. You are expected to show strong product knowledge and administrative excellence in support of outlet's operational and administrative needs.

To excel in this position, you will need to: -

· have a good command of English and Mandarin (in order to liaise with Mandarin speaking Associates) to support customer’s needs

· enjoy delighting customers

· display a warm and cheerful disposition

· show proficiency in MS Office applications

· work on weekends

Join us as a permanent staff to enjoy the following Employee Benefits

· Annual leave + Paid Berries Holiday Leave up to 20 days

· AWS +Variable Bonus

· Flexi Benefits (Outpatient, Specialist, Dental, Wellness, Optical, TCM etc)

· Weekend Incentive

· Comprehensive training provided

· Enrichment programmes for holistic personal development

· Excellent career opportunities

· Long service award

· School fees discount for staff children

Join us and be part of our Berries family!

启发孩子 温暖世界

百力果等着你

想不想牵着孩子的手走一段路，让他的学习生涯更添色彩？

想不想为孩子的心灵开一扇窗，让他进一步认识华文的美？

现在就迈出第一步，成为百力果人，和我们一起学习与成长，互相激励，追求卓越。

校务行政人员

公司的品牌大使。秉持公司信念，熟悉产品知识，

提供优质接待服务，具备卓越行政执行力。

如果你……

• 具备中英双语 听、说、读、写能力

• 开朗活泼

• 享受客户服务工作

• 精通 MS Office

• 周末能值班

期待你加入我们，成为全职校务行政人员。

无固定期限合约。

享有福利如下:

• 长达20天的年假+带薪百力果假
• 第13个月 + 可变动花红
• 灵活福利 (门诊、专科、牙科、养生、眼部护理、中医等)
• 周末津贴
• 全面性在职培训
• 美学熏陶 心灵成长
• 职业发展规划
• 长期服务奖励
• 员工孩子学费优惠

现在就与我们联系！

Join the fastest growing car company in Singapore! We are expanding our team and we want you to be a part of our team. As a Car Sales Executive, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, and you want to earn your dream salary, this is the right job for you.

Responsibilities:

• Forge new relationships by bringing in potential clients who are interested to buy/sell their cars.
• Engage with customers in a courteous and professional manner, providing them with detailed information about our vehicles, features, and benefits.
• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.
• Collaborate with the finance department to provide customers with financing options and aftermarket products.
• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.
• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.
• Achieve monthly sales targets and contribute to the overall success of the sales team.
• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.

Requirements:

• Punctual and willing to work on weekends if need be.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a competitive, fast-paced sales environment.
• Strong customer service orientation and problem-solving skills.
• High level of motivation and a self-starter attitude.
• Sales experience preferred.
• Preferred to have a valid driver's license with a clean driving record.

Benefits:

• Base salary and competitive commission structure.
• 5-day work week.
• Ongoing training and development opportunities to enhance your skills and career growth.
• A supportive work environment with opportunities for advancement within our growing organization.
• Incentive trips for individuals who have met their sales target.

We are expanding! If you have a love for design and have an eye for details, we want you!

We strongly believe in developing talents and providing career progression and we are looking for highly motivated and passionate individuals to join our dynamic and growing company to create elegant and timeless designs.

Join us as an Interior Design Executive and gain exposure through opportunities to work with high-net-worth clients and projects as well as potential collaborations with other leading industry brands.

Responsibilities:

● Develop design proposals, space planning, and FF&E schedule.

● Strong material knowledge and good colour scheme application.

● Produce schematic drawings on AutoCAD and SketchUp.

● Liaising with prospective clients to understand the design brief.

● To work closely with the project management team and to do quality checks to ensure the design is complied and works within a set timeline.

● Assist to coach team of in-house designer/s.

Who are we looking out for:

● Meticulous, detail-oriented with high artistic value.

● Confident, eloquent, and exhibiting good interpersonal skills.

● Able to work independently and self-motivated.

What you can expect out of this job:

● Opportunity to participate in design awards and editorial features.

● Taking on bigger projects as part of job progression.

● Be part of the dynamic creative culture.

Qualifications:

● Proficiency in SketchUp, Photoshop, and AutoCAD.

● Proficiency in Microsoft Excel and PowerPoint.

● At least 3 years of experience in the relevant field.

● Diploma/Degree in Art/Design/Architecture or equivalent.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Customer Service Department serves as the primary interface between our organisation and CPF members. As part of the Customer Service Team, you will play a crucial role in assisting CPF members in making well-informed decisions about their CPF savings by understanding and addressing their information needs with a professional and compassionate approach.

In this role, you will:

• Manage and deliver personalised service to address CPF members' enquiries related to CPF schemes and services through various channels, including but not limited to calls (video calls included), counters, text messaging, contact centres and service centres.
• Engage with CPF members in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
• Identify and address CPF members’ needs, with a goal of achieving total satisfaction.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrates strong customer service to handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach.
• Relevant experience in a call centre environment.
• Possesses strong communication skills, including active listening and clear articulation.
• Ability to solve problems, alleviate conflicts, and escalate issues tactfully.
• Capable of learning quickly and thinking on the spot to resolve any issues with a customer-first business mentality.
• Ability to provide support, answer questions, and resolve issues efficiently.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

We welcome fresh graduates in any discipline and candidates without working experience to apply. To help us better understand your academic background, please provide an official or unofficial copy of your academic transcript, as well as any other relevant documents or certificates that you believe would support your application.

Please be advised that upon initial appointment, the successful candidate will assume the role of Customer Service Associate. The official title of Customer Service Executive will be conferred following the successful completion of our structured modular training.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs.Additionally, there is potential for emplacement into a permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

We are looking for a Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.