· Responsible for assigned functional area of the Enterprise Resource Planning (ERP) application
· Participate in developing internal processes for application management
· Manage support process for assigned functional area of the ERP application
o Provide user support
o Manage issue logs
o Work with vendors to ensure that deliveries are done in a timely manner and to expected quality
o Test vendor deliveries and internal deliveries
· Lead or participate in implementation efforts
o Provide solutions for requested application changes
o Ensure that initiated application changes are well coordinated and planned before implementation
o Develop documentation to describe application changes, application processes and application functions
· Provide application training to super users, other Application Process Managers (APMs) and other applicable roles
· Ensure optimization and alignment of application processes and application use
o Promote correct, consistent and optimal use of application and basic data
o Initiate changes to improve application use, with the objective to improve processes, data quality and routines
o Follow up to ensure application processes are aligned across locations and companies
· Keep up to date with new features and functions within the ERP solution and closely related applications
· Ensure a good understanding of the overall ERP solution and how it interacts with/impacts the assigned functional area(s) and other areas of the business